Dutch & Dutch Estate Agents
4.3/5, 39 reviews
87% recommended
100% sales valuation accuracy
100% sales fee satisfaction
100% lettings valuation accuracy
83% lettings fee satisfaction
The company you use to buy or sell a property must be one you can trust and with our experience and knowledge we are able to offer you this. show more The company you use to buy or sell a property must be one you can trust and with our experience and knowledge we are able to offer you this.

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Latest Reviews

 View all Reviews 39
21st Feb 2019
reviewed by 'Brian'
“We have dealt with Dutch and Dutch for many years in the Willesden area. They have always been extremely reliable ......”
5th Dec 2017
reviewed by 'Excellent'
“Excellent service. Casper who let property - professionnel, intelligent and helpful. Lois helpful and bright.Management Team - Bianca responsive ......”
8th Dec 2016
reviewed by 'Pino'
“Dutch and Dutch became my new landlords about a year ago. In that time they did a complete refurb of ......”
8th Jan 2016
reviewed by 'Mark'
“I was in touch with a number of agents as a prospective buyer and Dutch and Dutch were a cut ......”
1st Nov 2015
reviewed by 'B'
“David and Lois were helpful, responsive and professional in all our dealings with them. The transaction was fairly complicated on ......”
23rd Jun 2015
reviewed by 'Lucy'
“We are very happy with the service provided by Dutch and Dutch. They gave suggested a sale price that was ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £540,000 £2,350,000
Lettings 100% 83% £350 £1,770
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
9 1 4 3 13 0 6 0 2 1
Areas covered
Address

174 West End Lane
West Hampstead,London
Greater London
NW6 1SW
020 7794 0075

update staff | update details

Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: Closed
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Members of
NAEA ARLA TPOS Sales TPOS Lettings
Rankings
Overall
Estate agents
Letting agents
Latest Properties

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“Excellent Service...”

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Feb 21,2019
Minithumbup
By: 'Brian'
Feb 21,2019
0 people found
this helpful
We have dealt with Dutch and Dutch for many years in the Willesden area. They have always been extremely reliable and trustworthy in all our dealings. Bianca is always so helpful and efficient always, with any maintenance required. I can highly recommend Dutch and Dutch ...
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Comment on agent fees
Good set of fees for letting.
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“Excellent service. Casper who let property - professionnel, intelligent and ......”

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Dec 05,2017
Minithumbup
By: 'Excellent'
Dec 05,2017
0 people found
this helpful
Excellent service. Casper who let property - professionnel, intelligent and helpful. Lois helpful and bright. Management Team - Bianca responsive and helpful and team were also very communicative....
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Comment on agent fees
Good
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“Dutch and Dutch became my new landlords about a year ......”

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Dec 08,2016
Minithumbup
By: 'Pino'
Dec 08,2016
1 people found
this helpful
Dutch and Dutch became my new landlords about a year ago. In that time they did a complete refurb of my flat, and were very helpful in helping me to move to a temporary accommodation nearby, and settling back when works were completed. David is ...
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“I was in touch with a number of agents as ......”

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Jan 08,2016
Minithumbup
By: 'Mark'
Jan 08,2016
0 people found
this helpful
I was in touch with a number of agents as a prospective buyer and Dutch and Dutch were a cut above the rest from the outset. They are the 'thinking man's agent' in terms of their professionalism and pragmatic approach to what can be a ...
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“David and Lois were helpful, responsive and professional in all ......”

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Nov 01,2015
Minithumbup
By: 'B'
Nov 01,2015
0 people found
this helpful
David and Lois were helpful, responsive and professional in all our dealings with them. The transaction was fairly complicated on both sides but both agents were patient and quick to adapt as maters arose. We wouldn't hesitate to recommend Lois and David....
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“We are very happy with the service provided by Dutch ......”

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Jun 23,2015
Minithumbup
By: 'Lucy'
Jun 23,2015
0 people found
this helpful
We are very happy with the service provided by Dutch and Dutch. They gave suggested a sale price that was higher than we had thought, but it proved to be accurate as we sold our property for a sum that we were very happy with. ...
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Comment on agent fees
Happy to pay the fees, the agents worked hard for their money and their fees are completive for this part of London.
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“Having lived in my rented property for coming up to ......”

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May 14,2015
Minithumbup
By: 'NG'
May 14,2015
0 people found
this helpful
Having lived in my rented property for coming up to five years, I've found Dutch & Dutch to be overall an excellent agency to deal with. Initial concerns upon move in over window fixtures were noted and replaced within the first two weeks. Most requests have ...
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“Used Dutch & Dutch to rent my flat, they were professional ......”

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Feb 06,2015
Minithumbup
By: 'Mr'
Feb 06,2015
0 people found
this helpful
Used Dutch & Dutch to rent my flat, they were professional and efficient. From my initial enquiry to finding a suitable tenant took just over a week and they achieved the rent I was looking for. I would not hesitate to recommend them....
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“Simon Taylor was honest in his dealings with us, and ......”

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Feb 05,2015
Minithumbup
By: 'Deborah'
Feb 05,2015
0 people found
this helpful
Simon Taylor was honest in his dealings with us, and wise in his strategy for selling the property. Communication was very prompt and the trust we put in him to do his best for us was well rewarded. I would thoroughly recommend this company and ...
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Comment on agent fees
Fees as agreed, no grumbles there.
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“Simon was referred to me as an agent that stood ......”

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Feb 02,2015
Minithumbup
By: 'David'
Feb 02,2015
0 people found
this helpful
Simon was referred to me as an agent that stood out. He sold one of my friends apartments, got a good result and proved that he was highly capable once again by selling my apartment. Not only was his level of service exemplary but so ...
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“We certainly had a bit of an unusual apartment to ......”

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Jan 30,2015
Minithumbup
By: 'Joshua'
Jan 30,2015
0 people found
this helpful
We certainly had a bit of an unusual apartment to sell and it's fair to say, it would only appeal to a niche audience. However, unlike other agents, Lois and Simon understood from the get go who our purchaser needed to be. In fact, the ...
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“Dutch and Dutch were extremely proactive and helpful as an ......”

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Jan 30,2015
Minithumbup
By: 'Joel'
Jan 30,2015
0 people found
this helpful
Dutch and Dutch were extremely proactive and helpful as an agent. I would not hesitate to buy or sell through them again....
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Comment on agent fees
Resonable
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“The agent marketed the property discreetly. He was extremely capable ......”

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Jan 29,2015
Minithumbup
By: 'Leslie'
Jan 29,2015
0 people found
this helpful
The agent marketed the property discreetly. He was extremely capable and worked hard to achieve the best price for the sale....
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“I would not recommend this agency at all.I was ......”

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Dec 04,2014
Minithumbdown
By: 'Very'
Dec 04,2014
0 people found
this helpful
I would not recommend this agency at all. I was abroad, and expected them to let and manage my flat, and look after my interests. Lois Fort was involved in the first letting, and knew that I would not accept a break clause in the ...
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What agent could do to change your mind?
They could be honest! They could take care of the landlord's property.
Attached Filesnbsp;
Comment on agent fees
Despite NOT looking after my property, they kept taking their fees.
Attachments

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By: Lois Fort
Jan 29, 2015
View all comments (1)
We were so upset to hear how disappointed you feel with the letting arranged by us. We have reviewed the situation in great detail and are comfortable with the professional way in which the team at Dutch & Dutch handled all of the complicated scenarios to which you refer and don't believe that your review is reflective of the service offered by us. Clearly we are always looking to improve the way we do things and have taken some valuable lessons from the unusual circumstances surrounding ...

“We got in touch with Dutch and Dutch after seeing ......”

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Aug 19,2014
Minithumbup
By: 'Niamh+Stephen'
Aug 19,2014
0 people found
this helpful
We got in touch with Dutch and Dutch after seeing one of their listings on Zoopla's featured listings. After dealing with agents who had grim listings and who were disingenuous (at best) during viewings, it was an absolute pleasure to deal with Lois at our ...
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“I am utterly disappointed in my dealings with Dutch and ......”

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Apr 13,2014
Minithumbdown
By: 'George'
Apr 13,2014
0 people found
this helpful
I am utterly disappointed in my dealings with Dutch and Dutch. Things were OK when they found the flat, but at the end of the tenancy they kept giving both me and the landlady incorrect advice without even reading the terms of the tenancy agreement ...
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“Dutch & Dutch have just completed "the triple" they:1) Sold my ......”

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Feb 27,2014
Minithumbup
By: 'Peter'
Feb 27,2014
0 people found
this helpful
Dutch & Dutch have just completed "the triple" they: 1) Sold my flat for £20k more than they promised and £120k more than some other estate agents thought they could get, 2) Sold me a house (for a full but fair price) and being very understanding, patient and ...
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“This was a difficult transaction which nearly went wrong on ......”

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Dec 05,2013
Minithumbup
By: 'Peter'
Dec 05,2013
0 people found
this helpful
This was a difficult transaction which nearly went wrong on several occasions. Simon made two vital interventions without which we would not now have the property. At very short notice he found an architect to go to the property at no cost to us, and ...
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“In selecting an agent I was looking for the three ......”

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Oct 21,2013
Minithumbup
By: 'Jane'
Oct 21,2013
0 people found
this helpful
In selecting an agent I was looking for the three requirements listed below and Dutch & Dutch were excellent in all categories: 1. Get the market price for my flat: D&D advertised the property well on all websites, to their database and in the window of ...
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“I can confirm that Dutch & Dutch were excellent throughout the ......”

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Oct 14,2013
Minithumbup
By: 'Mr'
Oct 14,2013
0 people found
this helpful
I can confirm that Dutch & Dutch were excellent throughout the sale process and offered the highest levels of Service. As a Surveyor my self I can confirm that the service given was at a level that my own clients would have been greatly impressed with. ...
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“An excellent experience with D&D. David and Lois were ......”

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Sep 13,2013
Minithumbup
By: 'Jinny'
Sep 13,2013
0 people found
this helpful
An excellent experience with D&D. David and Lois were very professional, efficient and worked with us to maximise the value of the property. They were both extremely approachable, trustworthy and gave practical and straight advice. We particularly appreciated that they took the initiative to ...
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“A very big thank you for all your hard work ......”

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Sep 13,2013
Minithumbup
By: 'Patricia'
Sep 13,2013
0 people found
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A very big thank you for all your hard work throughout the sale process of my mother's house. You made the whole experience stress free. And I would certainly recommend you for your excellent serivce....
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“Excellent service. I bought through them 5 years ago and after ......”

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Sep 10,2013
Minithumbup
By: 'Patrick'
Sep 10,2013
0 people found
this helpful
Excellent service. I bought through them 5 years ago and after the good experience decided to through them as well. They were very informative and helpful....
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“a truly professional and honest agent, a pleasure to deal ......”

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Sep 09,2013
Minithumbup
By: 'lfr'
Sep 09,2013
0 people found
this helpful
a truly professional and honest agent, a pleasure to deal with. kept me informed every step of the process. would use them again...
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“I have dealt with the above company for the past 15......”

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Jan 29,2013
Minithumbup
By: 'Martin'
Jan 29,2013
0 people found
this helpful
I have dealt with the above company for the past 15years and have always found them to very diiigent and helpful in every way 'They have always been available when called and ready to discuss and find solutions to problems.I am happy to say ...
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“We instructed 4 agents to market our flat for lettings. We ......”

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Nov 12,2012
Minithumbup
By: 'A'
Nov 12,2012
0 people found
this helpful
We instructed 4 agents to market our flat for lettings. We were by far mostly impressed with Lois and Nic at Dutch and Dutch with their friendly yet professional manner. Lois called the most out of all the agents to arrange for viewings and managed to ...
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“Tony & David were both immensely helpful if resolving a complex ......”

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Oct 19,2012
Minithumbup
By: 'Michael'
Oct 19,2012
0 people found
this helpful
Tony & David were both immensely helpful if resolving a complex housing replacement - in the sale of one larger house and sourcing a suitable alternative; both transactions proceeded smoothly and they were very understanding of our specific requirements, processes & procedures. I would certainly use them ...
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“The letting of this property was a long drawn out ......”

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Oct 08,2012
Minithumbup
By: 'Glenn'
Oct 08,2012
0 people found
this helpful
The letting of this property was a long drawn out affair, but I must say Dutch & Dutch were very patient and accommodating and offered excellent advise during the negotiations....
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“My experience of working with Dutch & Dutch has been exceptional. ......”

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Oct 04,2012
Minithumbup
By: 'Philip'
Oct 04,2012
0 people found
this helpful
My experience of working with Dutch & Dutch has been exceptional. I first engaged them to search for various commercial properties which they achieved quickly and without fuss. My time was not wasted being taken from unsuitable property to unsuitable property, because the brief that had ...
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“I received Very Good service from David, Mina and Nick , ......”

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Oct 03,2012
Minithumbup
By: 'Julie'
Oct 03,2012
0 people found
this helpful
I received Very Good service from David, Mina and Nick , especially Mina! They are diligent and follow through and keep their word. I will recommend them to anyone needing estate services in West Hampstead. Julie...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

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