Dutch & Dutch Estate Agents

4.32/5 rating 38 reviews
  • 86% valuation accuracy
  • 87% recommend
  • 92% fee satisfaction
The company you use to buy or sell a property must be one you can trust and with our experience and knowledge we are able to offer you this.
Dutch & Dutch Estate Agents

174 West End Lane
West Hampstead,London
Greater London
NW6 1SW
020 7794 0075

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Properties for Sale
Properties to Rent

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Dec 05,2017
Minithumbup
By: 'Excellent old school honest agents'
Dec 05,2017
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Excellent service. Casper who let property - professionnel, intelligent and helpful. Lois helpful and bright. Management Team - Bianca responsive and helpful and team were also very communicative....
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Comment on agent fees
Good
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Dec 08,2016
Minithumbup
By: 'Pino'
Dec 08,2016
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Dutch and Dutch became my new landlords about a year ago. In that time they did a complete refurb of my flat, and were very helpful in helping me to move to a temporary accommodation nearby, and settling back when works were completed. David is ...
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Jan 08,2016
Minithumbup
By: 'Mark W'
Jan 08,2016
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I was in touch with a number of agents as a prospective buyer and Dutch and Dutch were a cut above the rest from the outset. They are the 'thinking man's agent' in terms of their professionalism and pragmatic approach to what can be a ...
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Nov 01,2015
Minithumbup
By: 'B & S Cook'
Nov 01,2015
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David and Lois were helpful, responsive and professional in all our dealings with them. The transaction was fairly complicated on both sides but both agents were patient and quick to adapt as maters arose. We wouldn't hesitate to recommend Lois and David....
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Jun 23,2015
Minithumbup
By: 'Lucy'
Jun 23,2015
0 people found
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We are very happy with the service provided by Dutch and Dutch. They gave suggested a sale price that was higher than we had thought, but it proved to be accurate as we sold our property for a sum that we were very happy with. ...
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Comment on agent fees
Happy to pay the fees, the agents worked hard for their money and their fees are completive for this part of London.
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May 14,2015
Minithumbup
By: 'NG'
May 14,2015
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Having lived in my rented property for coming up to five years, I've found Dutch & Dutch to be overall an excellent agency to deal with. Initial concerns upon move in over window fixtures were noted and replaced within the first two weeks. Most requests have ...
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Feb 06,2015
Minithumbup
By: 'Mr C.A'
Feb 06,2015
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Used Dutch & Dutch to rent my flat, they were professional and efficient. From my initial enquiry to finding a suitable tenant took just over a week and they achieved the rent I was looking for. I would not hesitate to recommend them....
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Feb 05,2015
Minithumbup
By: 'Deborah Whitaker'
Feb 05,2015
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Simon Taylor was honest in his dealings with us, and wise in his strategy for selling the property. Communication was very prompt and the trust we put in him to do his best for us was well rewarded. I would thoroughly recommend this company and ...
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Comment on agent fees
Fees as agreed, no grumbles there.
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Feb 02,2015
Minithumbup
By: 'David'
Feb 02,2015
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Simon was referred to me as an agent that stood out. He sold one of my friends apartments, got a good result and proved that he was highly capable once again by selling my apartment. Not only was his level of service exemplary but so ...
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Jan 30,2015
Minithumbup
By: 'Joshua Fineman'
Jan 30,2015
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We certainly had a bit of an unusual apartment to sell and it's fair to say, it would only appeal to a niche audience. However, unlike other agents, Lois and Simon understood from the get go who our purchaser needed to be. In fact, the ...
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Jan 30,2015
Minithumbup
By: 'Joel C'
Jan 30,2015
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Dutch and Dutch were extremely proactive and helpful as an agent. I would not hesitate to buy or sell through them again....
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Comment on agent fees
Resonable
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Jan 29,2015
Minithumbup
By: 'Leslie Sieff'
Jan 29,2015
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The agent marketed the property discreetly. He was extremely capable and worked hard to achieve the best price for the sale....
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Dec 04,2014
Minithumbdown
By: 'Very Unsatisfied'
Dec 04,2014
0 people found
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I would not recommend this agency at all. I was abroad, and expected them to let and manage my flat, and look after my interests. Lois Fort was involved in the first letting, and knew that I would not accept a break clause in the ...
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What agent could do to change your mind?
They could be honest! They could take care of the landlord\'s property.
Attached Files
Comment on agent fees
Despite NOT looking after my property, they kept taking their fees.
Attachments

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By: Lois Fort
Jan 29, 2015
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We were so upset to hear how disappointed you feel with the letting arranged by us. We have reviewed the situation in great detail and are comfortable with the professional way in which the team at Dutch & Dutch handled all of the complicated scenarios to which you refer and don't believe that your review is reflective of the service offered by us. Clearly we are always looking to improve the way we do things and have taken some valuable lessons from the unusual circumstances surroun ...
Aug 19,2014
Minithumbup
By: 'Niamh+Stephen'
Aug 19,2014
0 people found
this helpful
We got in touch with Dutch and Dutch after seeing one of their listings on Zoopla's featured listings. After dealing with agents who had grim listings and who were disingenuous (at best) during viewings, it was an absolute pleasure to deal with Lois at our ...
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Apr 13,2014
Minithumbdown
By: 'George'
Apr 13,2014
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I am utterly disappointed in my dealings with Dutch and Dutch. Things were OK when they found the flat, but at the end of the tenancy they kept giving both me and the landlady incorrect advice without even reading the terms of the tenancy agreement ...
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Feb 27,2014
Minithumbup
By: 'Peter W'
Feb 27,2014
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Dutch & Dutch have just completed "the triple" they: 1) Sold my flat for £20k more than they promised and £120k more than some other estate agents thought they could get, 2) Sold me a house (for a full but fair price) and being very understanding, patient and ...
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Dec 05,2013
Minithumbup
By: 'Peter Stevenson'
Dec 05,2013
0 people found
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This was a difficult transaction which nearly went wrong on several occasions. Simon made two vital interventions without which we would not now have the property. At very short notice he found an architect to go to the property at no cost to us, and ...
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Oct 21,2013
Minithumbup
By: 'Jane Lucken'
Oct 21,2013
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In selecting an agent I was looking for the three requirements listed below and Dutch & Dutch were excellent in all categories: 1. Get the market price for my flat: D&D advertised the property well on all websites, to their database and in the window of ...
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Oct 14,2013
Minithumbup
By: 'Mr I J Rose MRICS'
Oct 14,2013
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I can confirm that Dutch & Dutch were excellent throughout the sale process and offered the highest levels of Service. As a Surveyor my self I can confirm that the service given was at a level that my own clients would have been greatly impressed with. ...
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Sep 13,2013
Minithumbup
By: 'Jinny'
Sep 13,2013
0 people found
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An excellent experience with D&D. David and Lois were very professional, efficient and worked with us to maximise the value of the property. They were both extremely approachable, trustworthy and gave practical and straight advice. We particularly appreciated that they took the initiative to ...
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Sep 13,2013
Minithumbup
By: 'Patricia Smyth'
Sep 13,2013
0 people found
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A very big thank you for all your hard work throughout the sale process of my mother\'s house. You made the whole experience stress free. And I would certainly recommend you for your excellent serivce....
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Sep 10,2013
Minithumbup
By: 'Patrick'
Sep 10,2013
0 people found
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Excellent service. I bought through them 5 years ago and after the good experience decided to through them as well. They were very informative and helpful....
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Sep 09,2013
Minithumbup
By: 'lfr'
Sep 09,2013
0 people found
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a truly professional and honest agent, a pleasure to deal with. kept me informed every step of the process. would use them again...
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Jan 29,2013
Minithumbup
By: 'Martin Motors (Highgate) Ltd'
Jan 29,2013
0 people found
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I have dealt with the above company for the past 15years and have always found them to very diiigent and helpful in every way \'They have always been available when called and ready to discuss and find solutions to problems.I am happy to say ...
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Nov 12,2012
Minithumbup
By: 'A Tsilogiannis'
Nov 12,2012
0 people found
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We instructed 4 agents to market our flat for lettings. We were by far mostly impressed with Lois and Nic at Dutch and Dutch with their friendly yet professional manner. Lois called the most out of all the agents to arrange for viewings and managed to ...
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Oct 19,2012
Minithumbup
By: 'Michael Lewis - London Diocesan Fund'
Oct 19,2012
0 people found
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Tony & David were both immensely helpful if resolving a complex housing replacement - in the sale of one larger house and sourcing a suitable alternative; both transactions proceeded smoothly and they were very understanding of our specific requirements, processes & procedures. I would certainly use them ...
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Oct 08,2012
Minithumbup
By: 'Glenn Hyams'
Oct 08,2012
0 people found
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The letting of this property was a long drawn out affair, but I must say Dutch & Dutch were very patient and accommodating and offered excellent advise during the negotiations....
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Oct 04,2012
Minithumbup
By: 'Philip Rose'
Oct 04,2012
0 people found
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My experience of working with Dutch & Dutch has been exceptional. I first engaged them to search for various commercial properties which they achieved quickly and without fuss. My time was not wasted being taken from unsuitable property to unsuitable property, because the brief that had ...
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Oct 03,2012
Minithumbup
By: 'Julie'
Oct 03,2012
0 people found
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I received Very Good service from David, Mina and Nick , especially Mina! They are diligent and follow through and keep their word. I will recommend them to anyone needing estate services in West Hampstead. Julie...
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Sep 28,2012
Minithumbup
By: 'simeon anderson'
Sep 28,2012
0 people found
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excellent service , professional throughout, very knowledgeable, great team, intimate market research available. cant think of anything else to say to warrant a whole 20 words but this should suffice!...
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Areas covered



Review statistics

From Landlords From Tenants From Vendors From Buyers Other
8 1 4 3 13 0 6 0 2 1

Fees

1.5%+VAT on a sole agency basis. Our Agency Agreement allows clients to terminate with one weeks-notice at any time. So no 'hand-cuffs'!

Last updated at 19/09/2013, 2:48 PM by David Matthews

Complaints Procedure

No procedure available.

Awards won by Dutch & Dutch Estate Agents

Individual Branch Awards

Firm rankings


Overall

Estate agents

Letting agents

Opening hours


  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: Closed
  • Sunday: Closed


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