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    Liam Sullivan
Drivers & Norris have been established since 1852. Renowned for having the highest standards of quality and integrity in all our property dealings.
Properties for sale
Properties for rent
Apr 25,2017
Minithumbup
James Murphy
anika
By:
Apr 25,2017
0 people found
this helpful
James (and Anika) was friendly and helpful in dealing with our enquiries and making sure our paperwork and payments were processed with the minimum of fuss....
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Comment on agent fees
I thought the processing fee per tenant (and the eventual checkout fee) expensive.
Was this helpful? Yes
Apr 18,2017
Minithumbup
Martin Jackson
By:
Apr 18,2017
6 people found
this helpful
My property had been on the market for over 6 months with purplebricks when I spoke to Drivers and Norris. They arranged viewings within 48 hours of our phone call and I had an offer within 10 days. Martin Jackson was absolutely outstanding, going above and beyond before during and even after the sale....
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Was this helpful? Yes
Apr 18,2017
Minithumbup
Martin Jackson
By:
Apr 18,2017
4 people found
this helpful
I have dealt with many estate agents and found Drivers and Norris to be one of the best Not only did they remember me and give me an early option to buy something similar to a property I lost out on a few months previously, but they made it very easy and convenient for me to see if when I needed to so I had time to make the best decision. The process throughout has been friendly, calm and they are really pleasant to deal with - in contrast to many other agents I have worked with before. I now...
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Comment on agent fees
good
Was this helpful? Yes
Apr 17,2017
Minithumbup
James Murphy
By:
Apr 17,2017
4 people found
this helpful
Great service in helping me to find a flat in the right area and making sure everything went smoothly. Wouldn't have any reasons not to use Drivers & Norris when looking in this area...
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Was this helpful? Yes
Apr 03,2017
Minithumbup
Josh Mills
James Murphy
By:
Apr 03,2017
6 people found
this helpful
Josh and James were really helpful throughout the whole lettings process: from accommodating me so that I could have a viewing of the flat, through the referencing process, enabling me to have another viewing so I could take the measurements and at the handover of the keys. All this was very much appreciated, many thanks....
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Comment on agent fees
Obviously I would rather not pay fees at all, but they were fairly reasonable.
Was this helpful? Yes
Mar 10,2017
Minithumbup
Steven Barron
Liam Sullivan
By:
Mar 10,2017
10 people found
this helpful
Having had a good experience with Drivers as a buyer many years ago, we have just successfully sold a property through them. Steve and Liam were helpful, responsive and professional in every regard. I would wholeheartedly recommend them....
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Was this helpful? Yes
Mar 10,2017
Minithumbup
James Murphy
By:
Mar 10,2017
17 people found
this helpful
Thanks James with your help from start to finish with our move. Made the whole process straightforward and stress free....
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Was this helpful? Yes
Mar 10,2017
Minithumbup
James Murphy
By:
Mar 10,2017
11 people found
this helpful
Great communication. Really happy with how quick and effective they were within helping me find a place to rent. They were super quick with sorting everything out and the little moving in pack I received when I got the keys was a lovely bonus that just rounded the whole experience off. Would highly recommend. Thanks...
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Comment on agent fees
The fee was reasonable
Was this helpful? Yes
Mar 07,2017
Minithumbup
By:
Mar 07,2017
12 people found
this helpful
We used Drivers & Norris to sell our property and purchase a new one. We worked mainly with Martin and Liam and found them professional, flexible and quick to respond. We found ourselves having had an offer accepted on the property we wished to purchase, and then finding it took longer to sell the property we had (largely due to EUref vote nervousness) and Drivers were able to deal with this situation....
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Was this helpful? Yes
Feb 28,2017
Minithumbup
James Murphy
Josh Mills
By:
Feb 28,2017
10 people found
this helpful
I am a portfolio a landlord for 18 years and have vast experience dealing with letting agents and having dealt with many agents in this time I can see clearly Drivers and Norris are above the rest James Josh and Anika give a very good service which is what a landlord needs...
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Comment on agent fees
Fees are of good value
Was this helpful? Yes
Feb 13,2017
Minithumbup
James Murphy
By:
Feb 13,2017
11 people found
this helpful
James impressed me greatly with his problem solving and his ability to work all hours to ensure my property was let swiftly. I would highly recommend his services to other landlords....
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Comment on agent fees
Good
Was this helpful? Yes
Feb 07,2017
Minithumbup
Josh Mills
Martin Jackson
By:
Feb 07,2017
10 people found
this helpful
Martin was really easy to deal with. He was efficient and helped me through the whole buying process from the first viewing through to completion....
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Was this helpful? Yes
Feb 06,2017
Minithumbdown
James Murphy
By:
Feb 06,2017
10 people found
this helpful
Drivers & Norris consistently provide a Grade A service as letting agents, and also go above and beyond their duties to ensure landlords and tenants' needs are met and issues are resolved quickly and effectively. The fees are very reasonable, and very competitive, without sacrificing their quality. A professional, friendly, hard-working team who are very pleasant to deal with; I would recommend D&N first and foremost to manage and let properties for landlords in London. Drivers provided...
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Was this helpful? Yes
Jan 31,2017
Minithumbup
Martin Jackson
By:
Jan 31,2017
11 people found
this helpful
I am a Sales Agent myself and recently came to use Drivers & Norris after my own company (myself included) - one of the bigger London brands - and my co-owner's company (another big London brand), could not generate any interest of note on our property in Holloway. After nearly 3 months of nothing, we switched to Drivers & Norris, noticing that they had similar 1 beds in N7 to ours for sale. They filled the property full of viewings in the first ten days and had it sold at a price ...
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Comment on agent fees
Good
Was this helpful? Yes
Jan 27,2017
Minithumbup
Josh Mills
James Murphy
By:
Jan 27,2017
11 people found
this helpful
Let and manage my house in Highbury, make life easier and the rent has increased significantly, would recommend to other landlords....
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Comment on agent fees
cheaper then a number of the chain and franchise agents
Was this helpful? Yes
Jan 23,2017
Minithumbup
James Murphy
By:
Jan 23,2017
10 people found
this helpful
Drivers have been letting and managing my house on Beacon Hill since 2011 and continue to impress me with their constant communication and proactivity ensuring short voids and continual increases in rent....
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Comment on agent fees
I am willing to pay any fee if they provide me a quality service that brings me a positive return.
Was this helpful? Yes
Jan 14,2017
Minithumbup
James Murphy
By:
Jan 14,2017
11 people found
this helpful
My house has been let and managed by Drivers for two and a half years now and it is so refreshing to deal with such an efficient and responsive agent. Would recommend to other landlords who want a stress free life...
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Was this helpful? Yes
Jan 12,2017
Minithumbup
By:
Jan 12,2017
12 people found
this helpful
I have used D&N for many, many years and have always found them to be efficient, competent and reliable to do the best for my properties. There staff are always friendly and more importantly approachable and easy to contact. I can recommend them without hesitation....
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Was this helpful? Yes
Jan 03,2017
Minithumbup
Martin Jackson
By:
Jan 03,2017
11 people found
this helpful
Martin was a great agent! He was incredibly efficient while communicating between the selling and buying parties. Martin also made himself available to give me access to the property to complete multiple viewings. Martin was an integral part of completing this particular transaction and would definitely recommend him and Drivers & Norris in the future....
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Was this helpful? Yes
Dec 23,2016
Minithumbup
James Murphy
Josh Mills
By:
Dec 23,2016
11 people found
this helpful
Really great agency with kind and helpfull people. Got the keys in less than 2 weeks. They were really helpfull and understanding whenever I made a mistake. Would recommend them anytime....
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Comment on agent fees
Good
Was this helpful? Yes
Dec 23,2016
Minithumbup
Martin Jackson
By:
Dec 23,2016
11 people found
this helpful
Very good service & advice. Martin very helpfull negociating. Solicitor & workmen he recommended for certificates & minor repairs excellent. Took alot of stress out of the situation....
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Comment on agent fees
Fair
Was this helpful? Yes
Dec 15,2016
Minithumbup
Martin Jackson
By:
Dec 15,2016
11 people found
this helpful
When putting my flat on the market, I saw three local estate agents,and these guys were the only ones who'followed up' with a call. I also appreciated Martin,and the rest of his team's maturity,honesty and knowledge of the local area. I received feedback constantly both positive and if there was anything negative Martin and the team were on hand to help,above and beyond the call of just being an 'agent'. I recommend them wholeheartedly and would not hesitate to use them again....
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Comment on agent fees
Really good fees and very clear from the start with no hidden extras.
Was this helpful? Yes
Nov 28,2016
Minithumbup
James Murphy
Steven Barron
By:
Nov 28,2016
12 people found
this helpful
I have been very pleased with the way Drivers & Norris dealt with the renting of my flat and with the request for a valuation of my house. All the staff I have dealt with have been helpful and friendly, and have offered good advice....
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Comment on agent fees
Standard
Was this helpful? Yes
Nov 07,2016
Minithumbup
Josh Mills
James Murphy
By:
Nov 07,2016
15 people found
this helpful
Josh and James were incredibly helpful from the the get go. The process of letting from start to finish was dealt with in a professional and timely manner. I would highly recommend using this agency if you are looking for a suitable property to rent and with an estate agent you can trust....
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Comment on agent fees
Okay.
Was this helpful? Yes
Oct 31,2016
Minithumbup
James Murphy
By:
Oct 31,2016
13 people found
this helpful
James was really helpful with all my questions. before and after the view and during all the contract process. He made everything easier....
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Was this helpful? Yes
Oct 18,2016
Minithumbup
James Murphy
anika
By:
Oct 18,2016
14 people found
this helpful
Thanks so much for helping us get set up. Everything was clear and easy to understand. Communication was super easy and everyone we spoke with and met was friendly and helpful. They even gave us a welcome bag with everything we needed for our first few days at home. Thanks for everything!...
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Comment on agent fees
Standard
Was this helpful? Yes
Oct 06,2016
Minithumbup
Martin Jackson
Liam
By:
Oct 06,2016
14 people found
this helpful
Within less than a week I had an agreed sale through D&N. Martin Jackson and the people at D&N know this area intimately and know exactly what their purchasers and vendors are looking for....
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Comment on agent fees
Reasonable
Was this helpful? Yes
Oct 03,2016
Minithumbup
Liam
By:
Oct 03,2016
17 people found
this helpful
Liam was very patient with what was at times a slightly tricky purchase and always kept me up-to-date on progress, which made the whole process a lot easier. Thanks!...
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Comment on agent fees
Standard
Was this helpful? Yes
Sep 26,2016
Minithumbup
Liam
By:
Sep 26,2016
14 people found
this helpful
Huge thanks to Liam who was fantastic in dealing with our flat sale. and went above and beyond to ensure everything went smoothly. He found a secure and reliable buyer for us and managed the process seamlessly from start to finish. It's so important to find someone you can trust when managing such an important process and we felt very secure with Liam looking after us. Thanks again Liam....
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Comment on agent fees
Very reasonable fees
Was this helpful? Yes
Sep 23,2016
Minithumbup
James Murphy
Josh Mills
By:
Sep 23,2016
13 people found
this helpful
We found the company by the signs in the street and contacted them through the internet. We asked them for a series of properties that James showed to us in an afternoon. The treat from James was very kind and friendly, he wasn't pushing for any property in particular and let is to take our own conclusions. Once we decided for the property he had been very dilligent during almost all the process....
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Comment on agent fees
I can't compare with other agents since I don't have much experience.
Was this helpful? Yes
Sep 20,2016
Minithumbup
James Murphy
Josh Mills
By:
Sep 20,2016
13 people found
this helpful
Absolutely amazing service from the whole team at Drivers & Norris. Am now renting a flat through them and couldn't not be happier with the agent. Would recommend again and again...
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Comment on agent fees
Extremely reasonable fees compared to other agencies in the same area
Was this helpful? Yes
Sep 02,2016
Minithumbup
Liam
By:
Sep 02,2016
13 people found
this helpful
We recently used Drivers & Norris, represented by Liam, to sell our ex-local authority flat just off Parkhurst Road. I found their service to be excellent. Liam was prompt, professional, helpful and proved to be extremely knowledgeable about the local area. He was able to find us an excellent, highly reliable cash buyer who did not try to reduce the price despite UK voting for Brexit mid-way through the sale. Liam also helped us navigate some of the trickier aspects of the sale, and was alwa...
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Comment on agent fees
I thought the fees were very reasonable.
Was this helpful? Yes
Aug 31,2016
Minithumbup
Steven Barron
Lauren Harley
By:
Aug 31,2016
13 people found
this helpful
Very efficient and quick to respond to our queries, always willing to help! Great estate agents- would definitely recommend and use again if necessary....
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Comment on agent fees
N/A
Was this helpful? Yes
Aug 27,2016
Minithumbup
Liam
Josh Mills
By:
Aug 27,2016
13 people found
this helpful
Very efficient service from Liam before and during purchasing. Very helpful, knowledgeable. Made sure the process was smooth and hassle free. Likewise from Josh as letting agent....
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Comment on agent fees
N/A as purchasing not selling
Was this helpful? Yes
Aug 26,2016
Minithumbup
Steven Barron
By:
Aug 26,2016
13 people found
this helpful
Very responsive at every point in the process and great at handling foreign vendors too. We bought in Lower Holloway and these guys are without doubt the best option....
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Was this helpful? Yes
Aug 26,2016
Minithumbdown
James Murphy
By:
Aug 26,2016
4 people found
this helpful
I viewed a rental property with Drivers and Norris and decided to make an offer the same day. The contract clearly stated that unless six months of payslips can be produced, a guarantor would be required. It also said that, should these conditions not be met, the holding deposit, admin and referencing fees of about £700 between my partner and I would not be returned to us. I explained that I had neither payslips, nor the possibility of a guarantor, but I did have a job starting at the same...
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Was this helpful? Yes
Jul 14,2016
Minithumbup
Liam Sullivan
By:
Jul 14,2016
14 people found
this helpful
Liam helped my parents from start to finish sell there family home of some 40 years with such care and attention it helped them massively. At each stage Liam was there explaining the process in such simple terms to them they knew exactly what was going on and why little delays were occurring. The sale of anyone's house is fraught at the best of times but when it's your family home of such a long time it adds more tension and I can see Liam knew that too....
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Was this helpful? Yes
Jul 08,2016
Minithumbup
Martin Jackson
By:
Jul 08,2016
13 people found
this helpful
I known Martin for 3 years he has always responded to my calls in time, he is professional on his job, polite and very good person to work with, i have bought and sold propertiers throug drivers and norris i had no problems with martin or any other srtaff. i highly recoment to work with the company...
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Comment on agent fees
agent fees are reasonable and competitive
Was this helpful? Yes
Jul 05,2016
Minithumbup
Martin Jackson
By:
Jul 05,2016
13 people found
this helpful
Good and prompt communications via email and phone, keeping us up-to-date in the process which is reassuring during buying. Friendly and happy to help. The only negative from experience was that from 5 total viewings they missed one appointment, turned up late to another and turned up to one with the wrong set of keys....
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Comment on agent fees
n/a
Was this helpful? Yes
Jun 29,2016
Minithumbup
Liam Sullivan
By:
Jun 29,2016
14 people found
this helpful
We highly recommend Liam's service. He helped take away the stress when selling our property. He is extremely efficient and always very helpful and competent at his job. He's the best estate agent we have met and we have met a few....
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Comment on agent fees
Good.
Was this helpful? Yes
Jun 29,2016
Minithumbup
Martin Jackson
By:
Jun 29,2016
13 people found
this helpful
Drivers & Norris handled the sale of my flat in North London. They did so in a professional manner and Martin Jackson was always on the ball getting lots of people through the door and subsequently secured a sale price above the asking price. Martin goes beyond the call of duty handling all issues in the process of the sale quickly. He has the great local knowledge of North London essential to knowing the property market well. I highly recommend both D&N and Martin....
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Was this helpful? Yes
Jun 22,2016
Minithumbup
By:
Jun 22,2016
14 people found
this helpful
They kept up a perfect level of communication during the letting of my house and this has continued through to the management. Would recommend to other landlord....
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Comment on agent fees
Good
Was this helpful? Yes
Jun 16,2016
Minithumbup
Martin Jackson
Lauren Harley
By:
Jun 16,2016
15 people found
this helpful
Martin has been in complete control of the sale of the property. As the buyer, we have found his energy and efficiency has inspired complete confidence. Evidently, Martin knows how to sell a property, act as the go-between, generate confidence and good will on both sides, and see the process through. No phone call has gone unanswered. Every promise has been delivered. Martin has been able to go beyond the expected minimum baseline every time, and is willing to be personally involved at ever...
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Comment on agent fees
N/A
Was this helpful? Yes
Jun 14,2016
Minithumbup
Martin Jackson
Lauren Harley
By:
Jun 14,2016
15 people found
this helpful
Both Martin & Lauren worked hard to find the ideal property for us and we only viewed property that was relavent to us. From start to finish they coordinated the transaction with very little stress to us....
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Comment on agent fees
Good
Was this helpful? Yes
Jun 14,2016
Minithumbup
Martin Jackson
By:
Jun 14,2016
14 people found
this helpful
I have brought a couple of properties of martin and was very happy with he's services and would defiantly recommend and use again....
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Comment on agent fees
fees were ok
Was this helpful? Yes
Feb 11,2016
Minithumbdown
By:
Feb 11,2016
1 people found
this helpful
We were really pleased to find a good flat through Drivers and Norris and they helped us get the rent down a little. I was disappointed, however, to find them deliberately evasive when I made enquiries about some of the fees they charged. We didn't use Drivers and Norris for the inventory process but this had no impact on the fees they charged - either to us or the landlady. When I asked why this was the case it took them many days and repeated requests before I was told - on move-in day - that...
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What agent could do to change your mind?
For this reason, bad.
Attached Files
Comment on agent fees
For this reason, bad.
Was this helpful? Yes
By: Josh Mills
Feb 11, 2016
View all comments (1)
Dear Tom, A little disappointed to read your comments as you signed our reservation form three weeks prior to moving in which clearly states that there is an administration fee as this was done via email you clearly had a copy for reference. i don't understand why you wrote we were evasive as our fees are transparent and displayed in our office and on our website. ...
Feb 08,2016
Minithumbup
James Murphy
Josh Mills
By:
Feb 08,2016
16 people found
this helpful
My husband and I own a house on Windsor Road in Holloway, in 2012 my husbands work offered him a long term position in America which was too good for us to turn down, however, we were in two minds as to weather we should sell our house or rent it out in case we wanted to move back in a year or two. We eventually decided renting our house would be the best option for us. The reason we decided to use Drivers was that we were impressed that they conducted four property inspections per year and ...
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Comment on agent fees
Considering they organize and take care of absolutely everything as it pertains to our house as we are never in London, the fees we pay seem cheap.
Was this helpful? Yes
Jan 27,2016
Minithumbdown
Josh
James Murphy
By:
Jan 27,2016
0 people found
this helpful
Completely disinterested when showing us around the property, i.e making personal phone calls, and being generally very unhelpful, yet arrogant. I phoned the reception to ask a few questions and unsurprisingly they were also very unhelpful in the questions I had regarding the property. I overheard the receptionist having a personal conversation and laughing in the background as I had been 'put on hold' whilst she found me answers. The receptionists answer was to 'email Josh' to which I did an...
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Was this helpful? Yes
By: Josh Mills
Feb 11, 2016
View all comments (1)
Dear Daniel, Thank you for your comments, apologies for neglecting to come back to you, this is unacceptable and we pride ourselves on having clear lines of communications with our customers. Unfortunately, as is often the case, this property was in high demand and was snapped up prior to you phoning with your further questions. We have since contacted you with other fantastic one bedroom options and hopefully can find you something suitable. Yours Sincerely Josh Mills Lettings Manager ...
Dec 29,2015
Minithumbup
Josh Mills
James Murphy
By:
Dec 29,2015
18 people found
this helpful
In November I purchased a rental investment on Widdenham Road near Holloway Road station. I initially tried to rent the flat out with an agent based in Islington, they told me they could bring people with Islington budgets to Holloway and achieve a better rental price. This made a lot of sense to me and I was keen to find a tenant ASAP and signed on the spot. Three weeks later I had a phone call to reduce the price because it was December and apparently no one was looking to move. At this p...
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Comment on agent fees
Would have liked for it to be lower, of course, but it was in the middle of the other agents I had quote me.
Was this helpful? Yes
Nov 12,2015
Minithumbup
James Murphy
By:
Nov 12,2015
19 people found
this helpful
Everything was fine. We moved to the apartment even faster that we thought. Though I would very much appreciate if you send an invoice to my firm....
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Was this helpful? Yes
Oct 29,2015
Minithumbup
James Murphy
By:
Oct 29,2015
19 people found
this helpful
I found Drivers and Norris to be straightforward and helpful, and managed to secure me a flat within the area I was looking within a few weeks. I dealt primarily with James who was efficient and professional, and the whole experience turned out to be smooth and stress-free. If you are looking for a property within the North London area, I would recommend these guys to do their best and try and find you what you are looking for....
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Was this helpful? Yes
Oct 27,2015
Minithumbup
James Murphy
anika
By:
Oct 27,2015
21 people found
this helpful
All of the staff members were very friendly and polite. Always when I called and line was taken someone called me back. I can rate contact as perfect and smooth, also advices were very professional. We feel that our agent took care of us....
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Was this helpful? Yes
Oct 24,2015
Minithumbup
James Murphy
By:
Oct 24,2015
21 people found
this helpful
Excellent customer service, responded to queries and emails in very good time. Very understanding in a stressful situation. Made every effort to make communication between ourselves and the landlord as easy as possible. Only negative is that there was a long delay in getting the request for payment through, which could have potentially delayed our move in date, but once we notified this it was dealt with immediately. When we came into the office everyone was so helpful too, excellent customer se...
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Comment on agent fees
Standard (good for London)
Was this helpful? Yes
Oct 24,2015
Minithumbup
Liam
James Murphy
By:
Oct 24,2015
21 people found
this helpful
On deciding to sell our property we opted to have 5 valuations. When the guys from Drivers and Norris arrived to value our property the atmosphere was friendly but professional. The valuation was, we felt, realistic. For us we wanted to have someone take us through the process who we trusted and in the first meeting Liam set out exactly what he would try to do for us. He did not make promises, or fill our heads with expectations (as some of the other Estate agents had). Instead he was realistic ...
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Comment on agent fees
As above - we felt that the fees were spot on and were content with this
Was this helpful? Yes
Oct 21,2015
Minithumbup
Jonathan Lieberman
By:
Oct 21,2015
21 people found
this helpful
Once Jonathan had the instruction he completed the survey within 24 hours and then kept both the client and I informed of progress and returned the completed valuation within the timescales he promised...
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Was this helpful? Yes
Oct 13,2015
Minithumbup
Martin Jackson
By:
Oct 13,2015
22 people found
this helpful
Martin was very helpful when I was looking to purchase a property and went out of his way to arrange viewings...
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Was this helpful? Yes
Oct 12,2015
Minithumbup
James Murphy
anika
By:
Oct 12,2015
22 people found
this helpful
James was really great. He helped me find a flat straight away, and got me everything I wanted. Will always use D&N....
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Was this helpful? Yes
Oct 09,2015
Minithumbup
James Murphy
By:
Oct 09,2015
20 people found
this helpful
Drivers & Norris were very easy to deal with. One of the best traits of an agent is being contactable and responsive and that was very much the case; always responding promptly to emails and returning phone calls. The lines of communication were good and they were very accommodating with viewings. And their 'Welcome Pack' was a nice touch....
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Was this helpful? Yes
Oct 08,2015
Minithumbup
Martin Jackson
Liam
By:
Oct 08,2015
20 people found
this helpful
Drivers & Norris are very proactive and knowledgeable agents. We were very pleased with the service we received and they get results....
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Was this helpful? Yes
Oct 06,2015
Minithumbup
Martin Jackson
Liam
By:
Oct 06,2015
21 people found
this helpful
We were kept updated on progress regularly. We can't fault any of the staff but Martin Jackson in particular went above and beyond the call of duty to help us . Extremely helpful and professional. Highly recommended....
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Was this helpful? Yes
Oct 01,2015
Minithumbup
anika
By:
Oct 01,2015
19 people found
this helpful
I have been dealing with several letting companies over the years and at last I have found a company that do what they say!!! They achieved the rent I was told I would, I got some excellent tenants quite quickly, who pay on time and the check in and admin as a whole was faultless. Well done to the whole team at Drivers and Norris - very impressed...
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Comment on agent fees
Fees were not cheap but well worth it
Was this helpful? Yes
Jul 08,2015
Minithumbup
James Murphy
Josh Mills
By:
Jul 08,2015
22 people found
this helpful
My boyfriend and I were looking for a new flat as our current one was just not working out the way we hoped. We found a nice looking 1 bed on a leafy street in Tufnell Park and met Josh Mills for a viewing. It turned out to be so much more than we expected and we were sold immediately. We told Josh we wanted to go ahead and went straight to the office. He was very helpful with the initial stages of securing the deposit and informing us of everything we needed. James dealt with us from then on, h...
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Was this helpful? Yes
Jun 12,2015
Minithumbup
James Murphy
By:
Jun 12,2015
24 people found
this helpful
James showed me and my friend around numerous good flats around Holloway. We were being really picky which could have been annoying to James but he was on it! Similarly to a number of reviews I've seen on here, James called us on a lunchtime and said the perfect flat had come up and he'd show it to us in the evening before putting it on the website. It was the one! Snapped it up and just finished our first week in the house. Couldn't be more grateful to James and would highly recommend his se...
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Was this helpful? Yes
Jun 11,2015
Minithumbup
James Murphy
By:
Jun 11,2015
23 people found
this helpful
Originally we enquired about a property we saw on Zoopla in Tufnell Park. James showed me the flat on a Wednesday, I really liked it, but my friend really wanted to see it before we signed and payed, unfortunately, he could not view the flat till Saturday. James called me on the Friday morning with the bad news that the flat had been snapped up. 'Oh Great' we thought, another classic London rental story. But alas this story has a fairytale ending. James called me on my lunch break the next ...
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Was this helpful? Yes
May 20,2015
Minithumbup
Josh Mills
By:
May 20,2015
24 people found
this helpful
From start to finish they have been brilliant, found me two lovely tenants again and they make the whole process effortless. Once again Thank you Josh and your team....
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Was this helpful? Yes
May 19,2015
Minithumbup
Josh
James Murphy
By:
May 19,2015
25 people found
this helpful
I used Drivers & Norris after having a very poor experience with another agent. Incredibly high fees for very little service. My experience with Josh and his team has been nothing but good. Josh, James, Michael and Billie were alwaƒÒ€¦·s very helpful and professional. My flat was rented out in record time and at the full asking price....
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Was this helpful? Yes
May 15,2015
Minithumbup
Martin Jackson
By:
May 15,2015
22 people found
this helpful
had a really good viewing with Martin from drivers , went really well. he was nice and early and waited for my partner to arrive who was running late and even dropped us both to archway station after. 10 out of 10 was very pleased....
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Was this helpful? Yes
Apr 30,2015
Minithumbup
By:
Apr 30,2015
21 people found
this helpful
Michael has been very helpful and a very nice gentleman I'm very pleased with his service and I strongly recommended him...
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Was this helpful? Yes
Apr 27,2015
Minithumbup
By:
Apr 27,2015
21 people found
this helpful
Very helpfull and always ready to answer to my questions. Nice and polite, he knows well how to do his job...
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Was this helpful? Yes
Apr 15,2015
Minithumbup
James Murphy
By:
Apr 15,2015
25 people found
this helpful
Since our first communications with D&N, they have been fantastic. James first showed us a property in Finsbury Park that we unfortunately didn't get as it was in high demand. Having lost out on that, James then exclusively introduced us to a similar property on Holloway that was even better than the first property we viewed and we signed for it on the day. It was a pleasure dealing with someone who actually cared about finding a home for us and took a lot of stress of our shoulder. Both J...
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Comment on agent fees
Reasonable
Was this helpful? Yes
Apr 15,2015
Minithumbup
James Murphy
Josh
By:
Apr 15,2015
23 people found
this helpful
Very knowledgeable, efficient and helpful throughout the process. Immediately had three good quality viewings who matched the brief, and the flat was let very quickly at the proposed rental....
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Was this helpful? Yes
Nov 19,2014
Minithumbup
Josh Mills
By:
Nov 19,2014
26 people found
this helpful
Josh and his team really put me at ease, renting out your own home can be a little worrying, but everything went smoothly and my tenants are a pleasure to deal with. Thanks!...
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Comment on agent fees
Seem competitive
Was this helpful? Yes
Jul 22,2014
Minithumbdown
By:
Jul 22,2014
1 people found
this helpful
People there were fast paced but rude and unhelpful. They did not seem to know theire own database of properties and also had no respect for their customers. They seemed uninterested in the buyer's situation and also appeared to be interested in how the customers were to buy the property. They had a great phone message system but unfortunately, a very bad tone of speach that implied a sour attitude towards their clients. They might appear to have a great marketing image, but they lack the core s...
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Was this helpful? Yes
Jul 22,2014
Minithumbdown
Sarah
By:
Jul 22,2014
0 people found
this helpful
Disgusting service from this property company, rude staff (Sarah) worst customer service I have ever experienced, will try all the stops for you to pay out for mystery services. Absolutely nothing good out of starting a contract with this property company. Never again and would recommend anyone to stay clear of them, especially by telephone, unless you want to experience the most disgusting customer services you will ever come across. Property was left in an immaculate condition, and then new...
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What agent could do to change your mind?
Would like an apology from the company as to how I was treated.
Attached Files
Was this helpful? Yes
Jun 26,2014
Minithumbdown
By:
Jun 26,2014
2 people found
this helpful
This is the worst estate agency in London and I would definitely not recommend their services. I rented a property through them and it has been a nightmare from the beginning. They do not answer calls, respond to emails, deal with any queries and it has made the renting process stressful, time consuming and an absolute headache. I have finally moved out of the property and now the nightmare has started again as I have to fight to get my deposit that is legally owing to me. I have yet to rece...
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What agent could do to change your mind?
1. They can be more polite 2. They can answer the phone 3. They can return phone calls 4. They can respond to emails 5. They can learn not to lie
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Was this helpful? Yes
Jan 06,2014
Minithumbdown
By:
Jan 06,2014
5 people found
this helpful
We had no problems with Drivers & Norris when we bought the property but leaving the property has been a nightmare. We have been waiting a month to get a reference for our new property. Apparently there is only one person in the whole company who can give out references and he seems to be rarely in the office. They never return calls and every tiny request requires you to ring constantly. They charge ridiculous fees and give nothing in return for the money. Their ineptitude is now costing us...
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What agent could do to change your mind?
Any form of professionalism would be an improvement over the service we endured.
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Was this helpful? Yes
By: Tony
Apr 16, 2015
View all comments (2)
This comment from Josh seems fair. If someone does not pay their rent they should not be given a reference. ...
Nov 19,2013
Minithumbdown
By:
Nov 19,2013
6 people found
this helpful
Really shocking service. From the second you call them up and there is a grumpy receptionist to the terrible viewings. They seem to hate customers. My first viewing with them the agent was 40 mins late (I did of course call during this time) and then was hardly bothered to show me the flat. He said he would call me about another flat and never did. The second time the agent I was supposed to be seeing didn\'t turn up but sent his mate who didn\'t have the right key. While we were trying to ge...
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What agent could do to change your mind?
Sack your letting staff. Awful.
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Was this helpful? Yes
Aug 10,2013
Minithumbup
By:
Aug 10,2013
15 people found
this helpful
Had a great experience with Drivers&Norris last week. My flatmate and I were really losing hope of finding a good property within our budget (as students). We were about to sign for a flat that neither of us were particularly thrilled about with another agency but popped into Drivers&Norris before, and thank goodness we did! Nathan showed us three properties, even though we were early for our appointment, and all of them were great. He managed to negotiate an amazing price for the proper...
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Was this helpful? Yes
Aug 03,2013
Minithumbup
By:
Aug 03,2013
14 people found
this helpful
A big thank you to all at drivers & Norris , we had just been let down on a flat 3 days before we were supposed to move in, so to say we were panicking was an understatement as we were going to be homeless ! Nathan at drivers was our knight in shining armour, he dropped everything to show us flats straight away, the one we liked space wise was a bit tired but we thought it would do for now, maybe paint ourselves at some point. So we took the flat and to our surprise when we moved in the who...
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Was this helpful? Yes
Aug 01,2013
Minithumbup
By:
Aug 01,2013
17 people found
this helpful
I had been on the market with other agents( whom I won\'t mention ) for several weeks , and the only feedback I received Was lower the price . A dear friend of mine recommended drivers as she had used them for a number of years. So I called in their services and they let my flat out within a week not only that they phoned me every couple of days with the progress , which I have never encountered before with the other agents over the years. They are great and I will not be going elsewhere to ...
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Was this helpful? Yes
Jul 24,2013
Minithumbdown
By:
Jul 24,2013
6 people found
this helpful
Terrible. Level of service and professionalism is unreal. Never follow anything up, never return calls/emails. Need to chase everything for any result. Pursued a number of problems with the property and nothing done to resolve- weeks after notification. Fees for everything too- considering what they are paid it\'s a joke. Best avoid....
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Was this helpful? Yes
By: josh
Jul 31, 2013
View all comments (1)
I am sorry Barry, but we have never heard of you before. If you have dealt with this company and you have a problem, perhaps you would let us know before writing reviews like this? ...
Jul 17,2013
Minithumbdown
By:
Jul 17,2013
6 people found
this helpful
This company seems to hire only the most mind numbingly slow, and inept people. Every request, no matter how easily resolved, must be made time and time again before anything resembling progress is made. It is possible to send 8 or 9 emails before getting a response. Utterly useless....
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Was this helpful? Yes
By: Josh
Jul 31, 2013
View all comments (1)
as you have not said who you are or contacted the office management with your issues, we have to assume that they are fictional. If you are real and you have any problems, I suggest you talk to me and I will deal with them. We have no record of any outstanding problems. Josh ...
Jan 23,2013
Minithumbdown
By:
Jan 23,2013
8 people found
this helpful
Drivers & Norris are a perfect example of what you hope to never experience in an estate agent. Two of my friends and I hoped to rent a place together and found a suitable house through Drivers & Norris. We went in to discuss the holding deposit and fees, and we were informed that the reference fees were non-refundable because the £120 we paid each, plus the extra £60 for every guarantor, would be passed straight to the referencing company that Drivers & Norris use (FCC P...
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What agent could do to change your mind?
If the agents had not been so unhelpful and rude when we lost the property, if the agents had communicated with us in a professional and efficient way, and if Drivers & Norris were ultimately able to find us another suitable property within a reasonable amount of time, we may have been a bit happier with the service. However, Sean Corrigan was particularly rude, aggressive and unhelpful on the phone when we tried to complain, and after a week of waiting for another suitable property to show up, and after being constantly shown properties well above our budget and pressured into accepting them, we gave up and found a property elsewhere.
Attached Files
Was this helpful? Yes
Nov 12,2012
Minithumbdown
By:
Nov 12,2012
5 people found
this helpful
From the moment we paid and signed our contract we have been subjected to nothing but trouble. Our flat looked amazing, but is was all cosmetic as underneath lay disrepair, damp, mould etc. Our concerns were met with complete apathy and disrespect and safe to say I would never ever advise anyone to deal with this agency....
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Was this helpful? Yes
Aug 31,2012
Minithumbdown
By:
Aug 31,2012
7 people found
this helpful
We had problems with these people every step op the way since the moment they had our money. Will ruin your day every time you talk to them. Avoid dealing with them....
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Was this helpful? Yes
Jul 23,2012
Minithumbdown
By:
Jul 23,2012
10 people found
this helpful
We approached Drivers and Norris for a 1 bedroom flat and told them from the beginning that we had 2 cats and needed access to outside space for them. We were shown a 1BR that we liked and were told that 2 similar flats on the street would be available in mid-March. When placing a deposit on the property, we were then informed of several additional fees the agent claimed were "standard" and lower than other agents in the area (which isn\'t true as we had done research). After placing a...
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What agent could do to change your mind?
Better understanding of tenant needs in recommending properties, better training of staff, better handling of customers.
Attached Files
Was this helpful? Yes
Jan 21,2012
Minithumbdown
By:
Jan 21,2012
22 people found
this helpful
Poor communication throughout. Lied to our existing tenants. Very slow to return calls, and then they were usually from someone who wasn't managing the let. Had to be chased up for everything. Tenancy agreement riddled with errors. Cocky, boastful attitudes. Nowhere near good enough for the amount they charge. We just felt like they saw us as a cash cow....
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What agent could do to change your mind?
They could have be honest, helpful, communicative, prompt, accurate, respectful and competent.
Attached Files
Was this helpful? Yes
Jul 06,2010
Minithumbdown
By:
Jul 06,2010
19 people found
this helpful
Extremely rude on the phone and very unhelpful. ...
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Was this helpful? Yes
Areas covered
  • N7
  • Holloway
  • NW1
  • Tufnell Park
  • N8
  • Islington
  • N4
  • N19
  • N1

NAEA ARLA RICS ARMA NALS TDS


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From Landlords From Tenants From Vendors From Buyers Other
15 2 23 9 16 0 12 0 5 6

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Last updated at 10:30 AM 14/07/2016 by Elizabeth Murphy

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Last updated at 10:30 AM 14/07/2016 by Elizabeth Murphy
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Firm Address

407-409 Holloway Road
Holloway,London
Greater London
N7 6HP
02076075001

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