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    Thatcham Carol
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    Leo Downer
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    Fraser Crumlish
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    Stuart Vosper
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    Richard
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    Simon Downer
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    Lucy Sadler
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    Lee Fenn-Tripp
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    Rosemary An slow
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    Richard Bailey
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    Melissa Wisbey
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    Christine Herriott
Since 1988 the reputation of Downer & Co has been built on our passion for the business. We are a completely independent, highly regarded and well established firm of Chartered Surveyors and Estate Agents – professionally trained and qualified and only satisfied with the highest levels of advice and conduct.

It is important to every one of us that we provide an unparalleled level of enthusiastic and professional service and that we continue to offer you objective and realistic advice on every
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44 Cheap Street
Newbury
Berkshire
RG14 5BX
01635 523777

 
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Properties for rent
Aug 04,2017
Minithumbup
By: 'Rebecca'
Aug 04,2017
0 people found
this helpful
So glad we chose to sell our house with Downer & Co! From start to finish we were very impressed with the level of knowledge and experience the agents offered. Stuart and Richard gave us great advice the whole way through and we could not believe how many viewings they managed to secure on our property which resulted in us accepting an offer well above asking price. Fraser did an incredible job liaising between our buyer, the solicitors and other agents involved. Thanks again!!...
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Comment on agent fees
very good
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Aug 02,2017
Minithumbup
Fraser Crumlish
Stuart Vosper
By: 'Mr & Mrs Pinfold'
Aug 02,2017
2 people found
this helpful
Considering buying and selling a property is supposed to be one of the most stressful things you will do as a family, I can honestly say this has been a breeze. From the very start Stuart and Fraser have been amazing. Always kept up to date and given sound, solid and honest advice. Stuart did as he promised sold our house in rapid time and got us our new house! Fraser has been equally amazing and has continuously kept us in the loop the whole way through. This has been such an easy ride and I wo...
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Comment on agent fees
Good.
Was this helpful? Yes
Aug 02,2017
Minithumbup
Fraser Crumlish
By: 'Debbie and Chris'
Aug 02,2017
0 people found
this helpful
We have recently sold and purchased with Downer and were very happy with the service we received. Our original sale fell through but Downer managed to ensure that our dream house did not go back on the market and found another buyer for our house as quickly as possible. Once everything was moving forward we received regular updates from Fraser who proactively chased up all parties to ensure the chain moved as quickly as possible. Towards the end of the process Fraser was joining everyone up so w...
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Comment on agent fees
I believe the fee was very reasonable and competitive.
Was this helpful? Yes
Aug 02,2017
Minithumbup
Leo Downer
Fraser Crumlish
By: 'CM1980'
Aug 02,2017
0 people found
this helpful
We have just completed on the sale of our property through Downer and Co. I have been very impressed with Downer and Co throughout the process - which turned out to be longer than any of us anticipated due to Brexit! Leo saw the house and made valid recommendations to make it more 'saleable'. For every single viewing Downer and Co confirmed the viewing in advance, accompanied the viewing, left an Initial Viewing Feedback card and followed up with the viewer afterwards. Fraser took over the s...
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Comment on agent fees
Very reasonable fees when taking in to account the accompanied viewings and effort put in to following up every viewing.
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Jun 13,2017
Minithumbup
Fraser Crumlish
Richard Bailey
By: 'Simon & Katie'
Jun 13,2017
0 people found
this helpful
In short, the advice I give to anyone who asks is, Use Downer & Co. I believe they market to the right type of client to fit the property. Once you get an offer on the table they offer sound advice and strike the best deal for you. Then they earn their salt by maintaining close links with both parties keeping everyone up to date and chase where necessary. Fraser comes with my personal recommendation as an asset to the business. Richard Bailey's local knowledge is second to none....
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Comment on agent fees
Fees were very competitive.
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Jun 12,2017
Minithumbup
Fraser Crumlish
By: 'A.Kingham'
Jun 12,2017
0 people found
this helpful
Downer & Co., not only supported their clients in the sale of their property, but supported us as the purchasers. The purchase took nearly a year to complete and turned out to be a very long winded process unearthing no end of issues. Legal documents needed to be understood before being approved then written up involving three sets of solicitors. Thankfully an extremely helpful, pro-active and cheerful Fraser Crumlish, who went the extra mile, helped in securing a completion. A professional ...
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Comment on agent fees
Good
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Apr 27,2017
Minithumbup
Stuart Vosper
By: 'Simon Forbes-George'
Apr 27,2017
0 people found
this helpful
From the initial meeting with Stuart to the final exchange of contracts, he was always available on the phone to answer any queries, and was fantastic at keeping us up to date as the sale progressed. Stuart is a perfectionist, which shows in the photos he takes, the brochure created and the way in which he deals with the sale. Stuart managed to achieve full asking price for our home and despite some challenges along the way, kept everything running smoothly. He is a total credit to Downer and Co...
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Comment on agent fees
The fees are very reasonable for the level of service and attention to detail given.
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By: Stuart Jamieson
May 17, 2017
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Bought my property through Downer & co, and thought appropriate to sell it through them as they knew it. Leo came to appraise said property and was very enthusiastic that a sale would be gained in a relatively short time, which in fact it was. Superb professional photos complemented the write up too. A buyer was quickly whittled down from several......This is where Fraser took over..... Absolute star, kept me informed throughout the selling process.... Chased up "slackers" where n ...
Apr 14,2017
Minithumbdown
Lee Fenn-Tripp
By: 'Rollover'
Apr 14,2017
1 people found
this helpful
Very disappointing unprofessional service, wouldn't use them again. Continuous problems with the property, constant lip service from Downers, nothing gets done. They protect the landlord for the sake of the tenant. Keep well clear, there are much better agents in Newbury....
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Comment on agent fees
"discretionary" - read the small print.
Was this helpful? Yes
Nov 14,2016
Minithumbup
Fraser Crumlish
Stuart Vosper
By: 'Scott Clarke'
Nov 14,2016
0 people found
this helpful
Fantastic company. We originally were show our property by Stuart and immediately could see the potential. Offer was placed and Stuart very quickly tied it up. Fraser then took charge of our deal and took it too completion. Great after sales by Fraser. Easy process!! Would definitely use again...
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Comment on agent fees
Good
Was this helpful? Yes
Apr 11,2016
Minithumbdown
Lee Fenn-Tripp
By: 'Dr. Dey'
Apr 11,2016
2 people found
this helpful
Awful company.. was given unclean property, fire unsafe sofas and lots and lots of landlord's clutters to start with… totally disappointed as a tenant… Stay well clear from this dishonest company… I will surely never use them.....
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What agent could do to change your mind?
Agent fees were usual..
Attached Files
Comment on agent fees
Agent fees were usual..
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Jan 25,2016
Minithumbup
Fraser Crumlish
Richard
By: 'Terry & Diane'
Jan 25,2016
0 people found
this helpful
We have known Downer & Co for nine years during which time they have always been professional and extremely helpful. They have a wealth of experience and during the past 9 years we have used their services for selling two houses and purchasing one. Richard will always offer good advice, even if its not to your liking, he is honest and we respect that. Fraser takes time to make you feel a valued customer and returns calls promptly. We were looking to purchase a very specific type of prope...
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Jan 08,2016
Minithumbup
Richard
Fraser Crumlish
By: 'Mick & Pauline'
Jan 08,2016
0 people found
this helpful
From the first meeting it was obvious they were very straight forward and professional, with no false promises or unreal expectations, just an honest and frank appraisal of our home and what we could expect. House sold in nine days, but sale went wrong at the last minute ( not their fault but first in the chain). They immediately went to work and sold again from buyer waiting in the wings. Could not fault these guys, and would recommend them to anyone who wants to sell with minimum strife....
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Comment on agent fees
Very reasonable, and lower than most.
Was this helpful? Yes
Dec 14,2015
Minithumbup
Leo Downer
Fraser Crumlish
By: 'Mr & Mrs Shephard'
Dec 14,2015
0 people found
this helpful
We were very impressed with Downer & Co from start to finish. We felt the valuation was thorough and fair, and Leo made us feel very confident that they we could rely on them to see the sale safely through to completion- they weren't just all about the marketing like some others seemed to be. Their fees were also competitive. Once on the market Downer & Co had many viewings lined up from day 1, and within 2 weeks we had sold for more than expected. Over the next couple of months Fraser k...
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Comment on agent fees
Competitive and fair.
Was this helpful? Yes
Nov 26,2015
Minithumbup
Fraser Crumlish
Richard Bailey
By: 'Erika'
Nov 26,2015
0 people found
this helpful
Richard Bailey gave us sound advice as to valuation and marketing of our property and was always available to answer any queries or concerns we might have. Once our property was sold, Fraser Crumlish was proactive on our behalf through a rather protracted exchange process. He was always positive and kept us advised of progress (or on some occasions lack of it!). Fraser must have been dealing with many other sales, but made you feel as if yours was the important one. Thanks - Downer & ...
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Nov 24,2015
Minithumbup
Richard Bailey
Fraser Crumlish
By: 'Chris'
Nov 24,2015
0 people found
this helpful
Richard arranged a viewing and dealt with our offer very quickly and professionally. We had terms agreed within 48 hours of seeing the property. Fraser then dealt with us over the lengthy time to get to exchange (through no fault of Downers) in a patient and, again, professional manner, keeping us updated regularly with progress and keeping the vendors calm when they were getting extremely frustrated about the time taken. All was sorted in the end and we complete on Friday! Looking forward t...
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Nov 12,2015
Minithumbup
Leo Downer
Fraser Crumlish
By: 'C. R. Dawes'
Nov 12,2015
0 people found
this helpful
Both Leo and Fraser were thoughtful, professional and courteous in their approach during my search for and eventual purchase of the right property for me. The whole process would have been far more stressful without their assistance, for which I was very grateful. Their replies to any questions or messages were prompt and helpful, and always took my needs into consideration. However busy their own workload was, they always made me feel that I was a valued and important customer, which is quit...
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Nov 10,2015
Minithumbup
Lee Fenn-Tripp
Christine Herriott
By: 'Roy'
Nov 10,2015
0 people found
this helpful
Downer were recommended to me by a friend. Having never rented out a property before, I was unsure of all the steps that I needed to take and how to get started. From my initial meeting with Lee and his in depth knowledge of the industry and local area, right through to the admin backup from Christine in the office, Downer made the whole end to end process from the property marketing to selecting the most appropriate tenant very simple and very easy to understand which was greatly appreciated. ...
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Comment on agent fees
Their fees seemed reasonable but I did not do a direct comparison with their competitors. It was not just about the money, I wanted to have the right agent working with me and I wasn't disappointed.
Was this helpful? Yes
Nov 08,2015
Minithumbup
Melissa Wisbey
By: 'Shaun Lord'
Nov 08,2015
0 people found
this helpful
Excellent service, obtained a quality tenant within days of instructing Downers, Melissa was a pleasure to deal with and got the right tenant for us. Would highly recommend them....
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Nov 07,2015
Minithumbup
Lee Fenn-Tripp
By: 'Brian Holland'
Nov 07,2015
0 people found
this helpful
Downer and Co were recommended to me by a friend. What a good recommendation this has proved to be. I engaged with Downer & Co to provide their non-managed services to find a tenant and make all the necessary arrangements. Lee and the team are clearly a professional outfit. Viewings commenced within a few days of my first contact, and tenants were found and arrangements put in place to commence the let in accordance with my target date. Communication was prompt throughout and all members of...
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Comment on agent fees
Fully satisfied with the services provided and the associated fees.
Was this helpful? Yes
Nov 07,2015
Minithumbup
Lee Fenn-Tripp
Leo Downer
By: 'Phillip Stickland'
Nov 07,2015
0 people found
this helpful
I received excellent advice and service from the staff at Downers.They helped with a situation which could have been a problem i.e. an unsuitable tenant . As I am remote to the property and they were local they went beyond the normal remit to bring the situation to successful outcome ....
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Nov 07,2015
Minithumbup
Lee Fenn-Tripp
Lucy Sadler
By: 'Andy'
Nov 07,2015
0 people found
this helpful
I have been a customer of Downer & Co for 5 years and would highly recommend them. I first met Lee when I was looking for an agent to rent my apartment and found him professional, down-to-earth and reliable. Lee has remained as an overall point of contact if ever I need to discuss anything with him and the rest of the team consistently provide an efficient and professional service. Since Downer & Co have managed my property, they have done exactly what a letting agency should do; th...
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Comment on agent fees
This is private between Downers and myself; but I can say that I am satisfied with the fee and the service I receive for it.
Was this helpful? Yes
Sep 11,2015
Minithumbup
Leo Downer
Fraser Crumlish
By: 'Sophie MeNey'
Sep 11,2015
0 people found
this helpful
Leo and Fraser were friendly and helpful throughout. They offered detailed advice without being pushy and made the process as straightforward and positive as possible. If only all agents operated in that way....
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Aug 20,2015
Minithumbup
Fraser Crumlish
Leo Downer
By: 'Louise Farnell'
Aug 20,2015
0 people found
this helpful
We had a few hiccups with our house purchase for several reasons, which could have dragged on and on, but with the relentless and tireless efforts of Fraser Crumlish we pushed to an exchange all with a sense of humor in tact. Fraser is completely on top of his game and controls all aspects of sales progression with absolute efficiency. Without Fraser this could have gone on and on. I would recommend anyone to sell their property through Downer & co. as I experienced genuine care and profes...
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Aug 14,2015
Minithumbup
Fraser Crumlish
By: 'EmmaHolland'
Aug 14,2015
0 people found
this helpful
I have recently exchanged on a property where I was the bottom of the chain and the top was with Downer & Co. I was very impressed with the communication I received from Fraser nothing was too much trouble and he pushed all interested parties through to hit the date agreed by all. The deadline was hit and as soon as exchange had happened he called me to advise of which I was most grateful. Fraser was friendly, professional, thorough and on top of his game!...
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Aug 13,2015
Minithumbup
Fraser Crumlish
By: 'Gail Harris'
Aug 13,2015
0 people found
this helpful
We purchased a property from Downer who were professional and proactive from the beginning, but due to no fault of Downer, the conveyancing took an extraordinary long time and which caused considerable strain. Throughout this process Fraser remained in constant communication with me and tirelessly worked to bring solicitors, documentation and timescales together. His knowledge of location and history of home sales and purchases was considerable when areas of conveyancing were sometimes unneces...
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Aug 04,2015
Minithumbup
Stuart Vosper
By: 'Kylie M'
Aug 04,2015
0 people found
this helpful
Stuart Vosper at Downer & Co did an outstanding job selling our house for us. He found us a buyer at asking price within a week and was extremely proactive throughout the process. We had a difficult chain and he really fought our corner and assisted in pushing things along to make the move happen. Definitely worth the commission; we feel that he really added value over and above simply finding us a buyer....
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Jun 26,2015
Minithumbup
Fraser Crumlish
Stuart Vosper
By: 'Caz1'
Jun 26,2015
0 people found
this helpful
Fantastic professional service . Staff were always friendly and available to speak to. My property was a shared ownership resale which makes it a little trickier to find suitable buyers , this wasn't a problem and Stuart instantly arranged several serious viewings. The property achieved several offers straight away and was sold quickly. Stuart and Fraser kept in contact with myself and chased the sale through from start to finish to achieve a fast , stress free sale and completion. Would defian...
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Comment on agent fees
The valuation was realistic and resulted in several offers
Was this helpful? Yes
Jun 25,2015
Minithumbup
Fraser Crumlish
By: 'Sam_Boyce'
Jun 25,2015
0 people found
this helpful
The team at Downer & Co were great with organising, processing and completing the entire purchase. A special mention to Fraser Crumlish who was the main person dealing with my purchase. He helped make the purchasing experience easier....
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Jun 11,2015
Minithumbup
Lee Fenn-Tripp
By: 'Anna Hoyle'
Jun 11,2015
0 people found
this helpful
Rosemary, Lee and their colleagues in the Lettings team have taken great care of our house for the past 10 years that we've been overseas. They've been incredibly efficient and pro-active in fixing problems with the property - especially when it was flooded in 2007 whilst we were in the States! They have been quick to find new tenants, so that we have not lost income, and have kept us regularly up to date on the status of the property and tenants. The Downer Lettings team are extremely profes...
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Apr 28,2015
Minithumbup
Lee Fenn-Tripp
By: 'Julia Stanbrook'
Apr 28,2015
0 people found
this helpful
I have been using Downer for 8 years now to rent out two properties in the Newbury area. The team who source new lodgers are very good, they give their honest feelings on applicants as well as doing thorough searches; which, when you leave abroad is a vital ingredient for finding good and trustworthy lodgers. The team that looks after the properties once they are rented, headed up by the wonderful Rosemary Anslow, are fabulous. Always on the ball. If there is a problem they come to me with...
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Comment on agent fees
Competitively priced - what more can I say?
Was this helpful? Yes
Areas covered
  • RG14
  • RG18
  • RG19
  • RG20
  • RG17
  • RG7

NAEA ARLA RICS


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Last updated at 3:55 PM 25/01/2016 by Fraser Crumlish

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Last updated at 3:55 PM 25/01/2016 by Fraser Crumlish
Thatcham Carol - upload your photo Thatcham Carol
2 reviews

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Leo Downer - upload your photo Leo Downer
19 reviews

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Fraser Crumlish - no image available Fraser Crumlish
Office Manager
62 reviews

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Stuart Vosper - upload your photo Stuart Vosper
18 reviews

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Richard   - upload your photo Richard
10 reviews

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Simon Downer - upload your photo Simon Downer
1 reviews

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Lucy Sadler - no image available Lucy Sadler
Letting Manager
1 reviews

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Lee Fenn-Tripp - no image available Lee Fenn-Tripp
Director
14 reviews

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Rosemary An slow - upload your photo Rosemary An slow
1 reviews

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Richard Bailey - upload your photo Richard Bailey
9 reviews

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Melissa Wisbey - upload your photo Melissa Wisbey
1 reviews

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Christine Herriott - upload your photo Christine Herriott
1 reviews

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