The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

4.6/5, 340 Reviews
93% Recommended
71% sales valuation accuracy
76% sales fee satisfaction
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sale | 71.00% | 76.00% | £26,000 | £832,500 |
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 1 | 2 | 3 | 2 | 168 | 18 | 88 | 8 | 14 | 36 |
Douglas Allen
384 High Road, London, Greater London
IG8 0XQ
0208 505 6343


By : 'Mohandas'
Branch : East Ham, 160 High Street North
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : E6
The agent did an excellent job, by finding me a buyer. the group viewing made a big impact. they managed to find a worthy buyer within 3 weeks. i would certainly use them ... Read Full Review
By : Rob wade
12 Oct 2013Dear Mohandas, Thank you for taking the time to comment about our team in East Ham. It looks like the open house(group viewing) worked well for you as it does for many other of our satisfied...

By : 'Vicky'
Branch : Woodford Green, 384 High Road
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : IG8
Robin Bowden has provide a very good level of service in the sale of my property. He is proactive and exceeded my ... Read Full Review
By : Jon
3 Oct 2013Dear Vicky, Robin will be delighted with your kind comments, thank you very much and I am glad that we were able to help you to achieve such a positive result on the sale of your...

By : 'Mr'
Branch : Billericay, Cumberland House, 129 High Street
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : CM12
I had 4 agents value my property and was so impressed after calling Douglas Allen. Within 20 minutes of my call, Nick Oliver knocked on my door and hand delivered a marketing pack in preparation for my appointment with him. Nick went through the whole buying and selling process which was very ... Read Full Review
By : Paul Ingleton
7 Dec 2013Dear Mr O'Neil, Thank you very your feedback, I am really pleased that you took on board the advice from Nick, we find that by Launching the property to the market on many occassions builds the right ...
By : 'Steven'
Branch : London, 13 Kingsland High Street
Dalston
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : E8
I recently sold my property via Douglas Allen Dalston branch and I have to say they were superb throughout the whole process. I initially dealt with Dav who was head and shoulders better then any other agent I dealt with he managed to sell my property within 2 days of it being on the market and for ... Read Full Review
By : Andrew Bilby, Sales Progressor@Douglas Allen
3 Oct 2013Hello Steven I am very pleased to see that Team Dalston have achieved you goal of securing your move, Dav, Carl, Anita, Nigel and myself are pleased we have realised your dream move. Great we have ...


By : 'Sue'
Branch : Basildon, 67 Southernhay
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : SS13
From the very beginning Simon gave us the assurance that he would do his best and he absolutely did. We sold our properties so quickly and it was all down to him and his marketing techinique. On top of being professional, friendly and supportive, he is 'normal'; like the rest of us (and he ... Read Full Review
By : Paul Ingleton
4 Oct 2013Sue, I really appreciate the feedback above, this shows that as Estate Agents we always try to go the extra mile by ensuring we are human and do deliver on the promises given. I am sure the marketing ...

By : 'Sam'
Branch : London, 13 Kingsland High Street
Dalston
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : N17
I bought my property using Douglas Allen and found them to be excellent. Dev was very professional, polite and always kept me informed about the process and returned my calls promptly. He was on top of the transaction and was also good at chasing up the solicitors so all in all my purchase went ... Read Full Review
By : Andrew Bilby, Sales Progressor@Douglas Allen
3 Oct 2013Hello Sam Thanks for taking the time to leave your thoughts on your experience of using Douglas Allen in Dalston, Devinder, Carl, Anita, Nigel and myself are very pleased of your good review and...

By : 'Ripper'
Branch : Woodford Green, 384 High Road
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : IG8
I sold my flat through Douglas Allen and found them to be professional and experienced agents. Once sold it went through quite a tricky legal process but Steve was always available to speak to me and he certainly knows his stuff. Nice to deal with trustworthy agents and i appreciated the service ... Read Full Review
By : Jon
3 Oct 2013Dear 'Ripper', It's very good to hear of the help that Steve, our Branch Manager at Woodford Green, was able to give you through the sometimes stressful process of selling a home. Many thanks for...


By : 'Deepak'
Branch : Chigwell, 102 High Road
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : IG7
Let me first mention that all the team members from Chigwell branch ( Douglas Allen) – Rachel ( for finding us the right house), Janine; Will & Nicola ( Mortgage Matters Direct for all proper mortgage advise) ; Natalie & Jon ( Cavendish Legal for patiently answering all my several ... Read Full Review
By : Jon
3 Oct 2013Dear Deepak, Sincere thanks for taking the time and trouble to write this review letting us know how happy you were with all parts of the Douglas Allen service. It appears as if you used all...


By : 'Gary'
Branch : Basildon, 67 Southernhay
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : SS13
The property has sold twice within 24 hours of the open house for at least the asking price; the service provided by Simon in selling the property and by Chelsey in dealing with all the associated issues from selling are second to none. We really could not be happier the support and advice have ... Read Full Review
By : Paul Ingleton
4 Oct 2013Gary, Thank you for your kind feedback, like you we find the Open Houses are a really great way to get the stress of vieiwngs out of the way, whilst looking to build competition and gain the best...

By : 'James'
Branch : London, 13 Kingsland High Street
Dalston
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : E8
The agents were very patient with a lengthily sale and helped to push through various bits with the mortgage, solicitor and vendor. They also let me look round the property loads of times, even after my offer was accepted, and after I had exchanged. Overall, very helpful and one of the more genuine ... Read Full Review
By : Andrew Bilby, Sales Progressor@Douglas Allen
30 Sept 2013Hello James Thank you, and all the best for your new venture hope it all go’s to plan and you enjoy your work ahead of you. I’m Glad that Carl, my self and the DA Team have been genuine, helpful ...
By : 'KT'
Branch : Walthamstow, 1 Central Parade, Hoe Street
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : E17
Maddie was great and helped us find the house of our dreams! Best bit is that she wasn't pushy - and was really patient in takig us round house after house. Really ... Read Full Review
By : Rob wade
12 Oct 2013Dear KT, Thank you for your kind comments regarding Maddy at our Walthamstow branch, I'm pleased to see that she really helped you in you hunt for a new home. Thanks again Rob Wade Group...
By : 'Ritchie'
Branch : Walthamstow, 1 Central Parade, Hoe Street
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : E17
I first spoke to Robert who we found very charming and booked in to have our flat put on an open house with Douglas Allen. During that time we were mostly happy though on more than 3 occasions we were told that potential viewers were coming outside of that open house. None of the aforementioned ... Read Full Review
By : Andrew Bilby, Sales Progressor@Douglas Allen
30 Sept 2013Hello Ritche Thanks for taking the time to leave a review of your experiance of using our Douglas Allen office in Walthamstow, sorry some of the open houses did not turn out great for you, they do ...


By : 'Jennifer'
Branch : Epping, 179 High Street
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : CM16
Firstly I would like to add that apart from Alison and Jonjo I also had many dealings with Marc, Hope and Maxine who were also excellent to liase with. The whole team were proffesional, courteous, supportive and most importantly honest. I felt comfortable letting them into my property which I ... Read Full Review
By : Jon
3 Oct 2013Dear Jennifer, I am sorry to hear that you had a few issues with the after sales service once our Epping office had sold your home. Our sales progressors do a lot of work 'behind the scenes' in...

By : 'Bee'
Branch : Woodford Green, 384 High Road
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : IG8
I recently completed on the sale of my house and just wanted to say thanks to Steve and his team. From start to finish I felt like they really valued me as a customer. Very nice people to deal with and they got me a great price ... Read Full Review
By : Jon
3 Oct 2013Dear Bee, Many thanks for posting this review. We take much pride in using our skill, marketing and tenacity in obtaining the very best prices for our customers and I am glad that this has...

By : 'Chetan'
Branch : Ilford, 191 Cranbrook Road
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : IG2
Hi Ahsan Thank you very much for all you support and help during process. Your very kind, polite and helpfull whenever I contacted you. I will definitely recommended your service to my friends or relatives. Thanks again. See you ... Read Full Review
By : Rob wade
12 Oct 2013Dear Chetan, Thank you for spending the time to comment about the positve experiance that you had when dealing with Ashan at our Ilford branch. Customer service is a major priority within our...

By : 'Emma'
Branch : Basildon, 67 Southernhay
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : SS16
With the sale of our house we came along a few hundles Chelsea Baldwin was excellent and always there to help I also feel the team deserve a medal as were professional at all times and really ... Read Full Review
By : Paul Ingleton
27 Sept 2013Emma, I would like to thank you for your kind response above, as always there are many hurdles to overcome during a sales transaction, it is always pleasing to hear that our sales progression team...

By : 'Ally'
Branch : Woodford Green, 384 High Road
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : IG8
I am an investor and I only have one project at a time running so efficiency is paramount. I had already seen the agent that sold me the house but wanted a 2nd opinion. Steve came in with a figure higher and so I thought I would give him a shot. Within 2 weeks he had got me an offer very close to ... Read Full Review
By : Steve
24 Sept 2013Thankyou for taking the time to puit a comment on here. At the moment I know everyone wants the lowest fee but sometimes that is far outweighed by the price we can achieve. Time and time again I am ...

By : 'Mr'
Branch : Woodford Green, 384 High Road
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : IG8
I finally found a new build property I fell in love with so needed a good price very quickly as it was the last one left. Steve from Douglas Allen came round late on a Friday night. He was very passionate about his job to say the least and I agreed to instruct him even though I had another agent ... Read Full Review
By : Steve
24 Sept 2013Thankyou for your comments. I knew it was important for you to get a great price quickly and I really did feel that we were up to the job. My sales team are very well organised and trained and that...


By : 'jean'
Branch : Woodford Green, 384 High Road
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : IG8
I invited a few agents round but Steve from Douglas Allen explained the process of SALE BY TENDER whereby I only had to pay less than 200 quid to sell my house. We sold it for 250,000 so it worked brilliantly as with other agents I would have had to pay thousands in fees. I have basically just ... Read Full Review
By : Steve
1 Oct 2013Thankyou for your comments - sale by tender is a bit of a new concept around the area and the fact that you can pay very little to sell your house is an option many people should consider in a...


By : 'Chris'
Branch : Loughton, 2 Diggins Court, 262 High Road
Services : Sales (Prospective Vendor/Buyer)
Would you recommend ? : Yes
Postcode : IG8
I visited the Loughton branch today to speak with Gavin Welch. I found Gavin to be extremely easy to speak to and very professional. His knowledge was second to none and I very much hope to deal with him in the near future After speaking with Gavin i had a chat with Cales Stephenson who I again ... Read Full Review
By : Jon
3 Oct 2013Dear Chris, At Douglas Allen we never lose sight of how daunting buying or selling a property can be so we see it as our duty to offer help and advice wherever and whenever we can. Gavin and Caleb...
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