The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

4.6/5, 340 Reviews
93% Recommended
71% sales valuation accuracy
76% sales fee satisfaction
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sale | 71.00% | 76.00% | £26,000 | £832,500 |
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 1 | 2 | 3 | 2 | 168 | 18 | 88 | 8 | 14 | 36 |
Douglas Allen
384 High Road, London, Greater London
IG8 0XQ
0208 505 6343
By : 'Mark'
Branch : Walthamstow, 1 Central Parade, Hoe Street
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : E17
I found nick crooks very very helpful, from my initial valuation meeting through to completion, he was completely on the ball with the process of the ... Read Full Review
By : Rob Wade
7 Dec 2013Dear Mark Holt, Thank you for making comment regarding the service that you revieved from Nick Crooks at our Walthamstow branch!! He is a highly motivated member of our team who's love for the...
By : 'Mary'
Branch : East Ham, 160 High Street North
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : E12
The three agents I have named have been very professional in every manner even when they had to put up with my tantrums on occasions. I felt that they genuinely cared and almost felt like family. Thank you very much for ... Read Full Review
By : Rob wade
7 Dec 2013Dear Mary, Thank you for your comments about the East Ham office, I'm pleased that they could HELP you in such a way on your sale/purchase that you feel like you were dealing with family. Rob...

By : 'Samantha'
Branch : Epping, 179 High Street
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : CM16
When we decided to put our house on the market we knew that finding a buyer for our property may take some time due to the fact the house was on a main road. Despite the location Alison managed to generate a lot of interest in our property and secured a number of offers in a relatively short space ... Read Full Review
By : JLH
7 Dec 2013Dear Samantha, Thank you so much for summitting your review above. Alison typifies the commitment we have at Douglas Allen to provide all our customers with the highest level of customer care and...

By : 'Steve'
Branch : Chigwell, 102 High Road
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : IG7
Firstly let me say how approachable and helpful both Daniel and his team were to my wife and I during the time they spent with us trying to sell the property. Added to that was their total professionalism throughout in keeping us informed of every step of the sale operation strategy and giving us ... Read Full Review
By : JLH
21 Feb 2014Dear Steve F, I am delighted to hear how pleased with the result and service you received from Daniel and his team at our Chigwell office. They will be delighted you have taken the time and trouble...

By : 'Matt'
Branch : Walthamstow, 1 Central Parade, Hoe Street
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : E17
We bought a house through Douglas Allen and it was handled by Andrew Bilby. We experienced some of the usual problems of house buying, such as the chain collapsing due to people above pulling out, and mortgage offers expiring. Andrew seemed to be the driving force though, pushing it all through and ... Read Full Review
By : Rob Wade
7 Dec 2013Dear Matt Wilde, Thanks for your comments regarding our after sales sevice that you recievd from Andrew Bilby!! Andrew has worked for us for many years now and his knowledge and skill helps our...

By : 'Lloyd'
Branch : Walthamstow, 1 Central Parade, Hoe Street
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : E17
Nick has been absolutely BRILLIANT to deal with. I was really impressed with the way our property purchase was handled and found it very reassuring having Nick help us along the house buying journey. As well as providing sound advice and counsel when ever we needed it, he made himself available ... Read Full Review
By : Rob Wade
7 Dec 2013Dear Llyod Park, Thank you for your positve comments regarding Nick Crooks at our Walthamstow branch, Nick has worked for us for 15 years now and its great to see that he is still so passionate and...

By : 'Shakila'
Branch : Walthamstow, 1 Central Parade, Hoe Street
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : E17
I am really impressed and very happy with the way Rob conducted the sale of my house. He came to do the valuation of my house. Spent a great deal of time explaining marketing options and the costs. Very thorough and professional. The selling of my property was a bit complex as the tenants ... Read Full Review
By : 'Anna'
Branch : London, 13 Kingsland High Street
Dalston
Services : Conveyancing (Conveyancing)
Would you recommend ? : Yes
Postcode : N16
Douglas Allen handled the purchase, including the conveyancing, of my flat with integrity and professionalism. As a first-time buyer they helped me handle a potentially very stressful time with relative ease. Everything ran as smoothly as is possible. would recommend them to other potential ... Read Full Review
By : Rob Wade
7 Dec 2013Dear Anna, Congratulations on your recent purchase!!! Thank you for taking the time to make comment regarding our Dalston branch!! The conveyancing firms that work along side us help keep everyone ...

By : 'Nuala'
Branch : Wickford, 2 Ladygate Centre, 60 High Street
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : SS11
I found the agent very helpful and committed to the task of selling my property. I will have no hesitation in contacting him if I sell my next property. I also found the office staff very polite and ... Read Full Review


By : 'Brad'
Branch : London, 13 Kingsland High Street
Dalston
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : E8
Wow I used Douglas Allen to find my 1st property and the service I received from Dav & Carl was by far the best compared to the other agents I dealt with. They regularly contacted me with new properties and were very professional throughout the sale process. Everything went through very ... Read Full Review
By : Rob Wade
7 Dec 2013Dear Brad Lowe, Thank you for you positive feedback regarding Carl and Dav at the Dalston branch. Part of our company mission statement is to HELP our customers achieve their dream move !!! I'm...

By : 'Carole'
Branch : Woodford Green, 384 High Road
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : E4
I would like to herald the priases of Christian Knight, your Woodford Green Branch Trainee Sales Advisor. From the onset, Christian was extremely approachable, with a fiendly charming nature. For such a young person he showed considerable maturity and confidence, immediately understanding our ... Read Full Review
By : JLH
7 Dec 2013Dera Carole & Des, Thank you very much for posting your review above of the service given to you by our Woodford Green office and in particualer Christian. It is our company's intention to help...


By : 'Valerie'
Branch : Epping, 179 High Street
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : CM16
We think the best part to help us move was the fact that the team at Douglas Allen were always there to help and advise us. We mainly dealt with Alison Smith who was excellent, but if she was not around the other team members were there to help. We could always call the office to speak to Marc, ... Read Full Review
By : Alison
26 Nov 2013My Pleasure Val. Glad I helped with your dream move...
By : 'Joan'
Branch : Brentwood, 3 St. Thomas Road
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : CM14
I personally visited 4 estate agent offices in Brentwood using the same set of questions and requested valuations from the 2 that most fitted what I wanted initially. I was particularly keen to: -be treated respectfully as a woman selling her home (not patronised); -work with people who knew ... Read Full Review
By : Paul Ingleton
27 Nov 2013Joan, I really appreciate the comments made above and I am pleased that things worked out well for you. I will pass on my thanks to the team for the support and advice they gave you. Our aim is to ...

By : 'Rob'
Branch : Brentwood, 3 St. Thomas Road
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : CM13
Found them to be a great all round experience. They did exactly what they'd promised and all for a really competitive price too, so so glad we went for the pro photos too. The advertisement they did really stood out, and they didn't just stick it on rightmove and leave it to rot!!! They really ... Read Full Review
By : Paul Ingleton
27 Nov 2013Rob, I would like to thank you for taking the time to add your comments above, I am pleased that my team in Brentwood really delivered on their promises, something we strive to achieve on every...

By : 'Jennifer'
Branch : Brentwood, 3 St. Thomas Road
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : CM13
I feel that this particular branch and team went above and beyond. Despite my initial scepticism due to being let down by another estate agent, they were constantly on my team, pushing the sale forward, promising they could and would sell for the price I wanted. And they delivered. They were one ... Read Full Review
By : Paul Ingleton
7 Dec 2013Jennifer, I really appreciate the feedback, as many clients they are scepticle of what is promised and I am really pleased that everything we agreed would be actioned was actioned for you. My team at ...


By : 'S'
Branch : Brentwood, 3 St. Thomas Road
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : CM15
The whole process of selling a property is a very stressful experience,but all the staff at Douglas allen made it as easy as it could be. Initially from the valuation meeting i found Peter to be most helpful and charming and above all Positive.Contact throughout with Leigh anne and Paul who ... Read Full Review
By : Paul Ingleton
7 Dec 2013Dear S Stoud, I totally agree, moving home can be very stressful, I am very pleased that you found this was reduced greatly by my team in Brentwood. I would like to thank you for recommending us as...

By : 'Laura'
Branch : Wickford, 2 Ladygate Centre, 60 High Street
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : SS12
After dealing with a number of parties Natasha was by far the most professional and efficient person I dealt with throughout the buying process. Being a new buyer, she went out of her way to explain everything in great detail, she was patient and understanding and kept me in the loop where ... Read Full Review
By : Paul Ingleton
7 Dec 2013Laura, I really appreciate your feedback, it is always our aim to ensure that you are kept up to date and informed of everything needed. We remember that dealing with the sales process that being...


By : 'Preya'
Branch : Barkingside, 59b High Street
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : IG6
Lynburge One of the most trustful and humble agents out on the high streets. He was honest with me and my husband and guided us to make the right decision based on our needs. He was quick and efficient and dealt with all our queries in a professional and friendly manner. He created a good rapor ... Read Full Review
By : Rob wade
23 Nov 2013Dear Preya, Thank you for your positive feedback regarding Lynburge and Sarah at the Barkingside office. Nothing pleases me more than seeing our staff help our customers achieve thier dream move!!!...

By : 'b_izabelaa'
Branch : East Ham, 160 High Street North
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : E6
We have sold our house using east ham branch and dealt with Shazu Khan. He was very helpful and efficient, came for viewing in couple of days, arranged all paper work required very fast and after a first visit we have had couple of offers. He kept us up to date and returned calls when we tried to ... Read Full Review
By : Rob Wade
23 Nov 2013Dear b_izabelea, Thank you for taking the time to make some positive comments about your experiance in dealing with Shazu at our East Ham branch. Helping our customers is of the highest importace...

By : 'Ben'
Branch : Walthamstow, 1 Central Parade, Hoe Street
Services : Sales (As a Vendor)
Would you recommend ? : No
Postcode : E17
Douglas Allen successfully sold our flat, but the whole set-up was very underwhelming. They got a great deal of people through the door, but took very little interest in the specifics of the property (none were detailed on the web/info sheet). In conversation with prospective buyers we found out ... Read Full Review
Showed more interest in the property, both pre and post offer. Responded more promptly to concerns we had. Very often queries were not chased up, and when we asked again, we were often told, \'I\'m sure it\'s fine\'
By : Rob wade
23 Nov 2013Dear Ben, Thank you for your feedback Regarding your experiance with us, i'm sorry to hear that it was not the service you were expecting and I would happily speak to you regarding this? You can...
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