The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

4.6/5, 340 Reviews
93% Recommended
71% sales valuation accuracy
76% sales fee satisfaction
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sale | 71.00% | 76.00% | £26,000 | £832,500 |
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 1 | 2 | 3 | 2 | 168 | 18 | 88 | 8 | 14 | 36 |
Douglas Allen
384 High Road, London, Greater London
IG8 0XQ
0208 505 6343


By : 'Michael'
Branch : Woodford Green, 384 High Road
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : IG8
Stephen Ford was extremely professional from the very first visit to the property we wished to sell. He was very knowledgeable about the local house market and explained the process that Douglas Allen followed to achieve successful sales. He advised a price which we found acceptable and viewings ... Read Full Review
By : 'Sue'
Branch : London, 52 High Street
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : E11
Excellent & professional service from all the staff. Really prompt at getting back to my emails and calls. Organised an open day for my property & keep me in the loop at all times. All the staff in this branch are friendly & helpful. Thoroughly ... Read Full Review
By : JLH
24 Feb 2014Dear Sue, Thank you for taking the time and trouble to post this review of our Wanstead office. Nathan and his team are committed to helping all our customers through what can be a stressful time...


By : 'Sharon'
Branch : Brentwood, 3 St. Thomas Road
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : CM13
Our first initial contact with Paul Cromwell was when he valued our house and whilst we had quotes from 3 other estate agents we found his after sales paperwork very easy to follow and understand. This was also very informative about the local area that we were selling in, giving price guidelines ... Read Full Review
By : 'Zhuang'
Branch : East Ham, 160 High Street North
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : E61J
Very active and warm,trustworth. I sold my house through his team but he is always give me the confidence of them. As a floating manager he is a back bone ... Read Full Review


By : 'Lucy'
Branch : Epping, 179 High Street
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : CM16
I spent a long and sometimes depressing eighteen months on and off to sell my property , from February 2012 to finally moving in October 2013. I initially put it on the market with Douglas Allen, then swapped for a couple of months later on in the summer with abbots then went joint with haart ... Read Full Review
By : JLH
21 Feb 2014Dear Lucy, Our Epping office will be bowled over by your kind comments and so pleased they were able to help you through what can be a stressful period. Thank you ever so much for taking the time...


By : 'Aneel'
Branch : London, 13 Kingsland High Street
Dalston
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : E5
Good experience and would would recommend the branch. Good at keeping in contact and letting me know what was going on and helped me secure a really nice flat. Would use them in the future. Felt like they were a honest group of ... Read Full Review

By : 'Shawn'
Branch : Barkingside, 59b High Street
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : E12
We sold are house through this agent fristly because it valuation was fair and competitive, it took in all about two month to get a buyer. The process was not as easy, as we would have liked. because their were some problems along the way, with the frist buyer pulling out at the last minute, but we ... Read Full Review


By : 'Pat'
Branch : London, 13 Kingsland High Street
Dalston
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : E3
Carl was very helpful and guided us on selling our property, we had a shaky start with other team members regarding viewings but Andrew Bilby more the compensated for this with his dedication and "over and above duty " help solving problems that our solicitors could not or would not ... Read Full Review


By : 'Gloria'
Branch : Chingford, 227 Chingford Mount Road
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : E4
Good service after a slight problems where first prospective buyer was having problem getting a mortgage we were not informed fully, manager Glenn was away that time I was told. I went to office spoke to Glenn, when he put everything into action. From there everything went smoothly, re-market the ... Read Full Review

By : 'altan'
Branch : London, 13 Kingsland High Street
Dalston
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : N17
Andrew Bilby from Douglas Allan has given a Great service, great help and guidance to a first time buyer. highly ... Read Full Review

By : 'Mubasher'
Branch : Epping, 179 High Street
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : EN9
Had an excellent and proffessinal service from Douglas Allen. Jonjo was looking after us when he came to see our property for the first time he gave us a time frame of 12 weeks that it be sold and it was sold within that time.. We got the price what we were looking for and all i would say is i ... Read Full Review
By : JLH
21 Feb 2014Dear Mubasher, Many thanks for taking the time to post your comments. I am delighted that we achieved such a great result for you, Jonjo and the Epping team take great pride in skillfully...
By : 'JW'
Branch : Walthamstow, 1 Central Parade, Hoe Street
Services : Sales (Prospective Vendor/Buyer)
Would you recommend ? : No
Postcode : E17
The Walthamstow branch of Douglas Allen have left an awful impression in my mind. As a first time buyer I am unable (and unwilling) to participate in Sale by Tender properties, something that only this estate agent in the area is doing. This basically means that instead of the seller paying the ... Read Full Review
The agent could have either just done what I had asked and updated my profile preferences, or handled my query with a degree of courtesy, and not call me an idiot.


By : 'James'
Branch : Woodford Green, 384 High Road
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : IG8
Christian and Kaleesha have transformed my view of letting agents. They are always willing to help and have amazing patience. Christian is a people person and is very good at understanding what an individual wants and needs in a property. He works tirelessly and generally go above and beyond ... Read Full Review
By : JLH
21 Feb 2014Dear James, Christian & Khaleesha will be chuffed to read your kind comments! Both are absolutely committed to helping their customers find their dream homes and will take much pleasure from...

By : 'Hussain'
Branch : Woodford Green, 384 High Road
Services : Sales (Prospective Vendor/Buyer)
Would you recommend ? : Yes
Postcode : IG8
I dealt with Khaleesha for viewing a number of properties marketed through Douglas Allen and I found her to be very professional and honest. Her quality that struck me the most was her honesty towards her clients and her desire to do the right thing. She did not give any sales pitch to try to sell ... Read Full Review
By : JLH
21 Feb 2014Dear Hussain, Thank you very much for posting this review concerning the service given to you by Khaleesha from our Woodford Green office. Helping all our cusomers find their dream home is something ...


By : 'Sam'
Branch : Walthamstow, 1 Central Parade, Hoe Street
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : E17
The service from Douglas Allen was professional and friendly. Both Nick and Andrew were great to deal with. Nick ensured a quick sale and Andrew steered us successfully through to completion. I have no hesitation recommending Douglas ... Read Full Review

By : 'Amanda'
Branch : Chigwell, 102 High Road
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : IG7
Rachel was fabulous and was by far and away the best estate agent I have ever dealt with. I genuinely feel she went the extra mile to find me a place to live which matched what I was looking for. Ultimately, she persuaded me to view a property I would never have looked at but knew instinctively was ... Read Full Review
By : JLH
21 Feb 2014Dear Amanda, Many thanks for posting this review regarding Rachel at our Chigwell office. We take much pride in helping our customers find their dream home and I am delighted that Rachel's service...

By : 'arnaud'
Branch : London, 13 Kingsland High Street
Dalston
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : N16
While I didn't appreciate the way the first person handled the pre-sales and were not obviousley useful (i.e never called me back after viewing, then became pushy, ...), I thought that Andrew was indeed very helpful and handled the case ... Read Full Review

By : 'Mark'
Branch : Brentwood, 3 St. Thomas Road
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : CM15
What a breath of fresh air! Many Estate Agent offices are filled with sycophantic individuals, with over creative ways of disguising the pit falls of properties on their books. Not so Douglas Allen in Brentwood. From the initial meeting, Leigh-Ann was friendly and helpful and perhaps most ... Read Full Review
By : Paul Ingleton
22 Jan 2014Mark, I really appreciate your feeddback, we as a company pride ourselves on the lengths we will go to, not only to help you find the right property, but also to assist this going through with as...


By : 'Rachel'
Branch : Walthamstow, 1 Central Parade, Hoe Street
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : E17
I liked the work process at Douglas Allen. We initially met the branch manager Rob Stiff face to face. Rob advised us on issues that may come up during the sale e.g. mortgage valuation. He recommended an open house but in advance he also suggested a purchaser for us to view our flat. This ... Read Full Review

By : 'Tim'
Branch : London, 13 Kingsland High Street
Dalston
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : E9
Andrew was fantastic help throughout the whole of the process. It was a bit of a nightmare purchase as first the tenants refused to move out for months and months, and then there were a series of price hike in the 11th hour from the vendor. Throughout the whole period of acquiring court orders ... Read Full Review
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