The UK's Largest Customer Review Website for the Property Industry

Douglas Allen Logo

Douglas Allen

4.6/5, 340 Reviews
93% Recommended

71% sales valuation accuracy

76% sales fee satisfaction

Contact Us
No Description Found
Latest Reviews
Performance Statistics
ServicesValuationFeesMin Price of property reviewedMax Price of property reviewed
Sale71.00%76.00%£26,000£832,500
Review Statistics
From LandlordsFrom TenantsFrom VendorsFrom BuyersFrom Other
GoodBadGoodBadGoodBadGoodBadGoodBad
1232168188881436
Address

Douglas Allen
384 High RoadLondon, Greater London
IG8 0XQ
0208 505 6343

Opening Hours
  1. Monday :
  2. Tuesday :
  3. Wednesday :
  4. Thursday :
  5. Friday :
  6. Saturday :
  7. Sunday :
  1. 09:00 - 17:30
  2. 09:00 - 17:30
  3. 09:00 - 17:30
  4. 09:00 - 17:30
  5. 09:00 - 17:30
  6. Closed
  7. Closed
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Social Media
TwitterEmail
Latest Properties

No Property Found

No Property Found
Douglas Allen Branches (View All 21)
Where to start, firstly a ...

Share On :  FacebookTwitter

5 Star Review
UserName

UserName

By : 'steve1'
Branch : Barkingside, 59b High Street
Services : Sales (As a Vendor)
Would you recommend ? : Yes

24 Sept 2012
People found this helpful5

Where to start, firstly a massive thanks to Les Carter and his Barkingside team, we recently completed the sale of our family home through them and it would be no exagerration on my part to say that they were simply incredible. We chose to use Douglas Allen ahead of the four other agents we met our ... Read Full Review

Comments (1)Was this helpful?:

By : Les@DouglasAllen

25 Sept 2012

Steve, I am so pleased that you were very happy with the services provided to you by my team, We strive hard to ensure we give the best possible service and achieving the highest price for property...


Douglas Allen provided me ...

Share On :  FacebookTwitter

5 Star Review

By : 'Laura'
Branch : London, 13 Kingsland High Street Dalston
Services : Sales (As a Vendor)
Would you recommend ? : Yes

24 Sept 2012
People found this helpful3

Douglas Allen provided me with fantastic customer service and consistently gave me feedback from our viewings. One of the main reasons I decided to use them is down to there brilliant marketing they do. They managed to sell the property very quickly and for more then I wanted, and then helped me ... Read Full Review

Comments (0)Was this helpful?:
On behalf of my wife and I, I ...

Share On :  FacebookTwitter

4 Star Review
UserName

UserName

By : 'Tony'
Branch : Chadwell Heath, 1185 High Road
Services : Sales (As a Vendor)
Would you recommend ? : Yes

21 Sept 2012
People found this helpful2

On behalf of my wife and I, I would like to extend our thanks to the team at the Chadwell Heath Branch. We wanted to sell our property in order to relocate to another area on retirement. We met James Filtness the Branch Manager at the beginning of our sale who visited us at our home to discuss our ... Read Full Review

Comments (1)Was this helpful?:

By : Paul Ingleton

17 Sept 2013

Hi Tony and Jill, Thank you for your kind feedback, it is always good to hear that we have gone the extra mile to ensure that you are kept informed, whilst delivering on our promises. I would like...


Nick was brilliant from start ...

Share On :  FacebookTwitter

5 Star Review
UserName

By : 'Lauren'
Branch : Billericay, Cumberland House, 129 High Street
Services : Sales (As a Vendor)
Would you recommend ? : Yes

21 Sept 2012
People found this helpful5

Nick was brilliant from start to finish. He was completely professional when he arrived to go through the sales process. He was extremely informative and friendly without being imposing. He was miles ahead of the other 4 agents that I saw. Once I'd agreed to sell with Douglas Allen, Nick continued ... Read Full Review

Comments (1)Was this helpful?:

By : Nick Oliver

28 Sept 2013

Hi Lauren, it was an absolute pleasure to deal with the sale of Osier Drive and thanks for your kind words. Good luck in the future and if i can be of anymore assistance please feel free to give me a ...


Gill impressed me in several ...

Share On :  FacebookTwitter

5 Star Review

By : 'Dean'
Branch : London ,384 High Road
Services : Sales (Prospective Vendor/Buyer)
Would you recommend ? : Yes

7 Sept 2012
People found this helpful1

Gill impressed me in several aspects; Punctuation of appointment time, personal presentaton, knowledgeablity of subject, friendliness. I was particulary impressed when documentation came through my door same-day, not long after our meeting. Gill's attention to detail instilled confidence enough ... Read Full Review

Comments (0)Was this helpful?:
I had a few agents out to see ...

Share On :  FacebookTwitter

5 Star Review

By : 'Mrs'
Branch : Woodford Green, 384 High Road
Services : Sales (As a Vendor)
Would you recommend ? : Yes

30 Aug 2012
People found this helpful3

I had a few agents out to see my property and Douglas Allen seemed to be the most enthusiastic in their approach. They had an open day and got over 20 people in to see the property and it sold for over the asking price on the first weekend! The sale went through quicker than I thought and the whole ... Read Full Review

Comments (1)Was this helpful?:

By : Steve

26 Oct 2012

Thankyou for your kind comments. This was a really good example of how our open house events work so well. I was so pleased the whole process went smoothly for...


We've recently purchased a ...

Share On :  FacebookTwitter

1 Star Review
UserName

UserName

By : 'Karan'
Branch : Barkingside, 59b High Street
Services : Sales (As a Buyer)
Would you recommend ? : Yes

29 Aug 2012
People found this helpful3

We've recently purchased a property through Douglas Allen at Barkingside. I am really pleased with the purchase as i felt that i was updated at all times by Andrew Bilby.Andrew looks after his clients well and comes accross as an approacable gentleman and is always keen to help. Hassan Malik ... Read Full Review

Comments (3)Was this helpful?:

By : Dave

3 Sept 2012

Fake...


I was looking for a flat with ...

Share On :  FacebookTwitter

1 Star Review

By : 'James'
Branch : London ,384 High Road
Services : Sales (Prospective Vendor/Buyer)
Would you recommend ? : No

26 Aug 2012
People found this helpful0

I was looking for a flat with Douglas Allen, and although they made a good initial impression for their friendliness, they were extremely unreliable. For one flat they said that my offer should be acceptable, kept me waiting for days, then said the buyer wanted over 10k more. I offered on another ... Read Full Review

Comments (3)Was this helpful?:

By : Jon Holden Douglas Allen MD

7 Sept 2012

I am disappointed to read these comments and could have looked into them more closely if the reviewer had supplied details of either the office or staff members he had been dealing with. From the...


Douglas Allen are fantastic ...

Share On :  FacebookTwitter

5 Star Review
UserName

By : 'planetrock'
Branch : Billericay, Cumberland House, 129 High Street
Services : Sales (As a Vendor)
Would you recommend ? : Yes

22 Aug 2012
People found this helpful7

Douglas Allen are fantastic agents, true to their word, and didnt let down or disappoint! Especially there sales co-ordinators, Natasha Mercieca, thank you very much ... Read Full Review

Comments (0)Was this helpful?:
We just moved into our new ...

Share On :  FacebookTwitter

5 Star Review
UserName

UserName

By : 'dev'
Branch : Barkingside, 59b High Street
Services : Sales (As a Buyer)
Would you recommend ? : Yes

18 Aug 2012
People found this helpful2

We just moved into our new home which we bought through Douglas Allen in Barkingside, they were so good to us, when we were viewing houses Hassan constantly kept us informed of new properties and when our home came up he made sure we got a viewing the same day it came to the market, The manager Les ... Read Full Review

Comments (1)Was this helpful?:

By : Les@DouglasAllen

3 Sept 2012

Mr Dev, thanks for your kind words I am of course delighted to hear that you have been so happy with the service provided Douglas Allen, Barkingside and should you decide to move in the future you...


Very poor communication. ...

Share On :  FacebookTwitter

1 Star Review

By : 'Lloyd'
Branch : Walthamstow, 1 Central Parade, Hoe Street
Services : Sales (As a Buyer)
Would you recommend ? : No

17 Aug 2012
People found this helpful5

Very poor communication. Agent didn't return calls or emails. Failed to inform me the chain on the property had failed. Bullying. Lost a lot of time and ... Read Full Review

Comments (0)Was this helpful?:
If you are selling a property ...

Share On :  FacebookTwitter

5 Star Review
UserName

By : 'A'
Branch : Barkingside, 59b High Street
Services : Sales (As a Vendor)
Would you recommend ? : Yes

12 Aug 2012
People found this helpful2

If you are selling a property in the barkingside areas don't think twice about using Douglas Allen, when we had.our first visit from Les Carter just Four months ago to value our home we were bored of hearing estate agents bs as we had seen 4 other agents, in fact my wife rang Les to cancel him ... Read Full Review

Comments (1)Was this helpful?:

By : Les@DouglasAllen

3 Sept 2012

Thanks for your very kind comments, I am glad that you felt so happy with the service provided and am of course delighted that you found us to be great value for...


I was absolutely delighted ...

Share On :  FacebookTwitter

5 Star Review
UserName

By : 'Trees'
Branch : Barkingside, 59b High Street
Services : Sales (As a Vendor)
Would you recommend ? : Yes

7 Aug 2012
People found this helpful2

I was absolutely delighted with the services I received from everyone at this branch - they all seemed to pull together as a great team to help everything come to a satisfactory conclusion. Last but not least I do not want to forget Andrew Bilby who replied to my every call and kept me updated ... Read Full Review

Comments (2)Was this helpful?:

By : Les@DouglasAllen

3 Sept 2012

Thank you very much for your feedback I am delighted that you were happy with our overall service and I am also very pleased to hear that you found Andrew Bilby to be so...


I recently sold my property ...

Share On :  FacebookTwitter

5 Star Review
UserName

UserName

By : 'Abdul'
Branch : Barkingside, 59b High Street
Services : Sales (As a Vendor)
Would you recommend ? : Yes

2 Aug 2012
People found this helpful2

I recently sold my property in barkingside and chose Douglas Allen because I was very Impressed with Les the branch manager, he really knew his stuff and was so persuasive, I thought if he was this persuasive with me he would be like this with my buyers and get me a great price which he did. The ... Read Full Review

Comments (1)Was this helpful?:

By : Les@DouglasAllen

3 Sept 2012

Abdul, It is really nice to hear that you were so happy with myself and my team, we strive to ensure that our cleints recieve the best service possible and not just the typical estate agents spin...


Les, Sonal and Hassan have ...

Share On :  FacebookTwitter

5 Star Review
UserName

By : 'Michelle'
Branch : Barkingside, 59b High Street
Services : Sales (As a Vendor)
Would you recommend ? : Yes

30 Jul 2012
People found this helpful2

Les, Sonal and Hassan have been absolutely fantastic in this very difficult market. They were always aware of our reasons for moving and our timescales and found us good buyers for our property. They kept us informed all along the way, the feedback site is great and we have been exceptionally ... Read Full Review

Comments (1)Was this helpful?:

By : Les@DouglasAllen

3 Sept 2012

Michelle, I am so pleased that you have been very happy with the services provided with all of my team, your case has been tougher than most but I am glad we have got the results that you wanted, it...


I have recently purchased my ...

Share On :  FacebookTwitter

5 Star Review
UserName

UserName

By : 'Marion'
Branch : Barkingside, 59b High Street
Services : Sales (As a Buyer)
Would you recommend ? : Yes

21 Jul 2012
People found this helpful3

I have recently purchased my 1st property through Douglas Allen. The whole experience of buying can be daunting and extremely stressful. Somehow, the process was fairly smooth, of course you have those moments where you are waiting for the offer to be accepted, then the mortgage approval the ... Read Full Review

Comments (2)Was this helpful?:

By : Les@DouglasAllen

3 Sept 2012

Marion, I am very happy to read your comments and am especially pleased that you have felt so reassured by Douglas Allen during what you quite rightly describe as a daunting and stressful period,...


From the moment I contacted ...

Share On :  FacebookTwitter

4 Star Review
UserName

UserName

By : 'S'
Branch : Walthamstow, 1 Central Parade, Hoe Street
Services : Sales (As a Vendor)
Would you recommend ? : Yes

20 Jul 2012
People found this helpful4

From the moment I contacted the office I have been dealt with very efficiently. My house was sold very quickly. I have received regular updates and Andrew Bilby dealt with any queries as soon as he could, and returned phone calls very quickly. He kept me regularly updated on day of ... Read Full Review

Comments (1)Was this helpful?:

By : Andrew Bilby, Sales Progressor@Douglas Allen

3 Oct 2012

Hello Sue, hope you are ok after your sale of your property may I also thank you for giving us the opportunity to sell your property for you as well. Not forgetting your great comments and feedback...


From my very first meeting ...

Share On :  FacebookTwitter

5 Star Review
UserName

UserName

By : 'Kenneth'
Branch : Barkingside, 59b High Street
Services : Sales (As a Vendor)
Would you recommend ? : Yes

13 Jul 2012
People found this helpful5

From my very first meeting with the then Manager of Douglas Allen, Barkingside branch Mr Steve Ford, until the eventual sale of the property almost one year later, I have nothing but praise for the efforts and assistance received from all at Douglas Allen. Mr Les Carter,who succeeded Mr Ford and ... Read Full Review

Comments (2)Was this helpful?:

By : Les@DouglasAllen

3 Sept 2012

Mr Hughes, I am glad that you have been so pleased with the services provided to you by Douglas Allen in Barkingside, as you mentioned this sale had a number of delays caused by factors outside of...


From the beginning when ...

Share On :  FacebookTwitter

5 Star Review
UserName

By : 'yasmin'
Branch : London, 52 High Street
Services : Sales (As a Vendor)
Would you recommend ? : Yes

11 Jul 2012
People found this helpful2

From the beginning when Nathan came to visit us, the service was not only professional but friendly. They found us a buyer immediately and arranged a very successful open house. we were very pleased to have been represented by DAllen in particular Nathan, Steven and Turon. would definitely ... Read Full Review

Comments (0)Was this helpful?:
Never have I been promised so ...

Share On :  FacebookTwitter

1 Star Review

By : 'jubilee'
Branch : London ,384 High Road
Services : Sales (As a Vendor)
Would you recommend ? : No

5 Jul 2012
People found this helpful2

Never have I been promised so much and had so little delivered. They talk a great game to get you to sign up with them on a long term contract. They tell you that they will sell your house for more than any other agent will be able get. They also want to charge more than other agents charge but ... Read Full Review


What agent could do to change your mind?

Acted in our interests, not theirs. Done the things they said they were going to do. Been proactive with the website listing.

Comments (0)Was this helpful?:
1 - 20 of 340 items

Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Awards won by Douglas Allen

Regional Awards Won by Douglas Allen

Individual Branch Awards

Loading...