Douglas Allen

DO NOT EVER DEAL WITH THIS AGENT, they are a joke, they never return calls, I called on 5 seperate occasions to view a property with them and was promised calls back which were never recieved. I have my mortgage agreed and a fairly good sized budget yet they didn't seem to want to deal with me, ... Read Full Review

I got recommended to Steve ford at Douglas Allen from a colleague who said he could help me with my remortgage. Steve put me in touch with Will Nash who not only got me a much better rate but also gave me some great advice on my situation. Steve then went out of his way to do some research on my ... Read Full Review

I have been looking for a property for a while and then spoke to Steve at Douglas Allen. He got me on the buyer of choice list and I then got into properties before they were advertised. I have now got a offer agreed and used their broker Will to get my mortgage . I cannot speak in the day and the ... Read Full Review

I have put in offers on three properties through Douglas Allen and will not deal with them again. On the first property, I had an offer accepted. I then called them a couple of days later to confirm some details of the property only to find out that I had been gazumped and no one had bothered to ... Read Full Review

Douglas Allen found us a suitable buyer quickly, and once the sale was agreed guided us through the bumpy ride of reaching exchange of contracts. I would like particularly to thank Andrew Bilby without his effort and knowlege the 'chain' would have fallen apart. I cannot thank him enough. I am ... Read Full Review

I have just completed the sale of my property in Redbridge and I used Douglas Allen in Barkingside, I had 4 agents value my home and was torn between using Douglas Allen and one other, the reasons I chose Douglas Allen were their marketing and photos looked far better than any other agent and also ... Read Full Review

Having had 3 agents value my property I was most impressed with Douglass Allen but decided to instruct another local agent due to the favourable fee they were charging me, what a mistake this was. My property was on the market for 8 weeks with this agent and I only had a handful of viewings and no ... Read Full Review

Our personal sales coordinator was Andrew Bilby who was excellent. We were first time buyers and he kept us informed often telling us what was happening before our solicitor did! He was always happy to answer and explain any questions we had in detail. We felt very lucky to have had Andrew as our ... Read Full Review

Natasha worked tirellessly to complete in a very difficult and stressful sale. She responded promptly to all my queries and was very ... Read Full Review

This is the most unprofessional and disorganised agency I have ever dealt with. Avoid them! They cannot organise viewing times correctly , the agent couldn't remember meeting me at a viewing also couldn't remember our phone conversations from the day before. Don't let them bully you into using ... Read Full Review

I called up to view the property that has an open house on saturday 23rd Feb. i called four times and on two occasions my detils were taken. I was promised a time for the open house by two sales people but heard nothing. I have never had to call an agent four times just to find out the time for an ... Read Full Review

First, they found the property for me. Having showed us one place on spec, they anticipated what type of property we liked, in what location and showed us the perfect place. Then, even though the buying process should have been straightforward (neither party was in a chain), it ended up taking ... Read Full Review

Really really badly run company. I am a buyer with a large deposit, someone who might be on their priority list for customer service but sadly it was not the case. Upon registering I was bombarded by emails and calls about stuff that was totally unsuitable (wrong areas, properties which I specified ... Read Full Review

Having recently purchased a property through Douglas Allen (Wanstead branch), I heartily would recommend anyone to use their service. Very professionally organised, whilst retaining a friendly attitude. Was kept up to date by phone, e-mail and text so knew exactly where the progress was up to. Any ... Read Full Review

I felt that the support and help provided to us by Douglas Allen was fantastic. As the buyer I was very concerned as to what the seller was doing and I was told by Douglas Allen how the process was going and updated regularly, which was very helpful. I dealt with Lucy Christopher and Andrew Bilby ... Read Full Review

We had been looking for a new home for the last two years however not had much luck viewing good quality properties and getting our foot through the door early enough for us to put in a offer until we met up with Khaleesha Loveday from Dougles Allen in Woodford Green. Khaleesha advised us on how ... Read Full Review

Very difficult estate agent to get on with, viewing the property was easy enough, the issue came when putting in an offer. They took every opportunity to sell us a mortgage and a solicitor (which I do not recommend doing at all! ) even at one point suggesting the property had been sold and if we ... Read Full Review

I am still in process of selling my house...few offers on the house and finally agreed to go ahead with last offer made. I must say very impressed, very quick sale, very efficient staff. Manager of Douglas Allen in Chadwell Heath, Mr. James Filtness has been great from day one!! he did say he ... Read Full Review

i started looking for a property about a month ago, being my first time i didn't really know what i was suppose to do i had dealt with a few agents and they were very vague and unhelpful. James however at Douglas Allen was fantastic. He explained exactly what i needed to know when it came to ... Read Full Review

The agent did very well in marketing my property to the right people and in raising interest resulting in a very speedy offer. The sale turned out to be difficult and I would have liked a bit more communication on my options, but the sale ended being successfully completed. The processes involved ... Read Full Review