The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

4.6/5, 340 Reviews
93% Recommended
71% sales valuation accuracy
76% sales fee satisfaction
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sale | 71.00% | 76.00% | £26,000 | £832,500 |
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 1 | 2 | 3 | 2 | 168 | 18 | 88 | 8 | 14 | 36 |
Douglas Allen
384 High Road, London, Greater London
IG8 0XQ
0208 505 6343

By : 'chris'
Branch : London, 13 Kingsland High Street
Dalston
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : E9
Andrew Bilby was absolutely brilliant. He handled our very complex purchase, with 5 solicitors and conveyancers and court orders involved. He was far better informed than the solicitors involved, and also thought ahead. He kept me closely informed, and reacted immediately and constructively to my ... Read Full Review
By : Andrew Bilby, Sales Progressor@Douglas Allen
21 Aug 2013Hello Chris Thank you ever so much for taking the time out in leaving your comments of your experience with Douglas Allen and my-self. May I wish you all the happiness with your new...


By : 'Michelle'
Branch : Hornchurch, 133A High Street
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : RM7
David and his team selling our property were first class, attention to detail was never in question and sold our property a lot quicker than we thought, no problems completely hassle free, the girls and Paul were great and always helpful. The sales progressor assigned to us was amazing, she kept ... Read Full Review
By : Paul Ingleton
14 Sept 2013Hi Michelle, I would like to thank you for your kind feedback, it is always good to hear that things were hassle free and that you were kept in touch on a regular basis, I will pass on your...


By : 'Nita'
Branch : Woodford Green, 384 High Road
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : IG8
The service given to us during our search for our new home and during completion was impeccable. Khaleesha kept in constant contact with us advising of new properties which came into the market. We had set criteria in mind so we were very selective in choosing which properties we wanted to view. ... Read Full Review
By : Steve
7 Oct 2013Hi Nita , thanks for your comments. Unfortunately you have made this about Wood Green and it should have been WOODFORD GREEN at the address 384 High road IG8 0XQ. If you do have the time to copy and...

By : 'Vicki'
Branch : Epping, 179 High Street
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : CM16
Alison has been amazing in helping us purchase our dream house. She answered all our questions and helped us along the way from showing us round for the first time to sorting out last minute insurance problems! Alison and other agents at Douglas Allen Epping really did go out of their way to ensure ... Read Full Review

By : 'Matthew'
Branch : London, 52 High Street
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : E15
As a first time buyer, I found the process of buying a property very slow and frustrating when the issues arose from the survey and conveyance. I must say that if it wasn't for Janine and the rest of the team in the Wanstead office, who ensured that these issues were dealt with as quickly as ... Read Full Review
By : Jon
3 Oct 2013Dear Matthew, Many thanks for taking the time to post this review. Douglas Allen are one of only a few estate agents to have dedicated Sales Progressors looking after every one of our sales and ...

By : 'Colin'
Branch : East Ham, 160 High Street North
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : E6
Douglas Allen was one of 4 agents we interviewed. We were impressed by Shazu's local knowledge of the area and the different actions he suggested to sell our home. Not only did they introduce a significant number of buyers who were interested in our property, we sold within a week at a very ... Read Full Review

By : 'Adam'
Branch : Woodford Green, 384 High Road
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : IG8
My sale was handled very efficiently, and staff from the office were always responsive when necessary. I was very impressed with their marketing details and particularly the professional photos. Special mention to Kaleesha who is infectiously enthusiastic, and straight talking. Its nice to have ... Read Full Review


By : 'Cherie'
Branch : Wickford, 2 Ladygate Centre, 60 High Street
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : RM11
Natasha was fantastic with the selling of my property. It was not a straight forward sale as I live in New Zealand and the time difference made it very difficult . I had a tenant who was not willing to move out . We had to go to court to get her to move out. Natasha liaised with the buyers and ... Read Full Review


By : 'Taylor'
Branch : Hornchurch, 133A High Street
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : RM11
Natasha and Kirsty have been amazing, they are a real asset to Douglas Allen. Taking each in turn, Kirsty spoke with my fiance and I to establish what we were looking for, she really did go out there and get us lots of properties. We fell in love with the purchased property as soon as we walked in ... Read Full Review
By : Paul Ingleton
14 Sept 2013Hi Taylor, I am always really pleased to hear that my staff have gone the extra mile to ensure (Whilst lengthly) things went through in the end, it really shows the tenacity of our staff not only to ...


By : 'Bina'
Branch : Walthamstow, 1 Central Parade, Hoe Street
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : E17
My husband and I recently sold our house (34 Chatham Road) through Douglas Allen in Walthamstow and found the overall experience was as easy as it could be when you sell a property. Rob Stiff (Branch Partner) was our main contact who was helpful and attentive to our needs throughout the entire ... Read Full Review
By : Andrew Bilby, Sales Progressor@Douglas Allen
16 Aug 2013Hello Bina & Simon Thank you for taking the time of expressing your thoughts and feelings of our Walthamstow office, with your recent transactions that we had helped you to manage and...

By : 'Philip'
Branch : Woodford Green, 384 High Road
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : IG8
As we were in the process of relocating to South Africa, we needed a good price and a quick sale. Steve understood our circumstances. He knew the area very well and were honest in terms of what we could expect. Within two weeks we accepted an offer exceeding our expectations. The whole process ... Read Full Review

By : 'Miss'
Branch : Chingford, 227 Chingford Mount Road
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : E4
I would like to say Abigail thanks to James and the team at Chingford for helping me to get through what could of been a very stressful ordeal, ftershave losing my first buyer ( which was no fault of DOuglas ALlens) James constantly gave me the reassurance that I needed and they replaced m buyer ... Read Full Review


By : 'Les'
Branch : Epping, 179 High Street
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : CM16
[[EDIT ORIGINAL START]] We were on the market with Stevenette who were nice but couldn't sell our property. We meet with Marc and he agreed to put our home on at the same price and felt confident this was the right price. We had new photos done and their photograper was very genuine and gave us ... Read Full Review

By : 'Sue'
Branch : Loughton, 2 Diggins Court, 262 High Road
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : IG10
Being a first time buyer I was very nervous about buying as I didnt really know what I was doing, but pam and the team were great and they were able to help me sort my mortgage as well as solicitors. This kept the whole process in house and stress free! It was a smooth process and I would recommend ... Read Full Review
By : 'Mrs'
Branch : Loughton, 2 Diggins Court, 262 High Road
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : IG10
Worth every single penny! I had used a 1% agent at first but after 2 weeks when my home did not sell they lost all interest, when I eventually got an offer it was very low but due to lack of interest I felt I had to take it. When that sale fell through, with a lot of stress and very little ... Read Full Review


By : 'Mrs'
Branch : Loughton, 2 Diggins Court, 262 High Road
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : IG10
I had my property valued by two agents including Douglas Allen and I was highly impressed with Pam's enthusiasm and passion. But to be honest I went with an agent that was charging 1% fee. But after three months I had only two viewings, no offers and no feedback. Throughout this time Douglas Allen ... Read Full Review
By : jon
3 Oct 2013Dear Mrs Munt, It is very kind of you to take the time and trouble to post this review of how happy you were with the results and service Pam and her Loughton team were able to give you. We do work ...


By : 'E'
Branch : East Ham, 160 High Street North
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : E6
We would like to express our sincere gratitude and appreciation of the team at the East Ham office for their hard work, patience and most of all, professionalism over the past year 2012/13. Ever since the process was started where we made the offer for the above property in September 2012, the ... Read Full Review

By : 'H.salman'
Branch : Barkingside, 59b High Street
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : 71
Hassan and les @ Barkingside Douglas allen They helped me buy my dream home and matched my requirements to achieve this move Words are not enough to describe how much this house now means to me and my family the agent went out of his way every time and delivered the up most best customer service ... Read Full Review
By : Les@DouglasAllen
2 Jul 2013Mr Salman It was our pleasure to sell you and your family this property in Clayhall, it is really nice to hear your glowing feedback of the service you recieved by my branch in Barkingside. As a...


By : 'Kanamia'
Branch : Barkingside, 59b High Street
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : IG4
I found all the staff noted above - branch manager Les Carter, and Hassan Malik, Freddy Lindberg - at Douglas Allen Barkingside to be very customer focussed, efficient, professional, and readily available despite my being in different timezones throughout the process. I was also impressed by the ... Read Full Review
By : Les@DouglasAllen
2 Jul 2013Farhana, thanks very much for your great feedback, it was our pleasure helping you secure your new family home and I really hope all the formalities complete asap so we can take pleasure in giving...


By : 'Jackie'
Branch : Walthamstow, 1 Central Parade, Hoe Street
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : E17
The property was marketed and sold very quicky. I also arranged my conveyancing through the agent, which I was very happy with. Andrew's role as being the point of contact once we were in a 'chain' was very reassuring and he has always met my requests in a prompt and efficient manner. I also ... Read Full Review
By : Andrew Bilby, Sales Progressor@Douglas Allen
2 Jul 2013Hello Jackie Thank you ever so much for taking the time to leave your comments on your experience with Douglas Allen, Dimitri, Our conveyancing team and myself. It is very pleasing to know that...
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