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    Diane Simmons
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    Graham Douglas
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    Jo Johnston
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    Guy Simmons
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    Shona Endicott
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3 Newbury Street
Wantage
Oxfordshire
OX12 8BU
01235 766222

 
Website not available Properties for sale
Properties for rent
Sep 13,2017
Minithumbup
Diane Simmons
By: 'Tom'
Sep 13,2017
0 people found
this helpful
It was a pleasure to deal with Douglas & Simmons. Profesional at all times, friendly and always happy to help. It made the whole process easy....
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N/A
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Sep 07,2017
Minithumbup
Diane Simmons
Graham Douglas
By: 'Carrie & James'
Sep 07,2017
0 people found
this helpful
The team at Douglas & Simmons did a great job in helping us sell our house this summer. In particular, we really appreciated Diane's hard work and perseverance to complete the process. Thank you!...
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Comment on agent fees
good value for highly professional service
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Aug 19,2017
Minithumbdown
Shona Endicott
By: 'Dave w'
Aug 19,2017
4 people found
this helpful
Very poor experience, lack of communication and outright lies. Only get response to emails when you go in store and confront them. Would strongly recommmed to stay away. Never feels like you matter to them. They are only interested in taking your money every month. No personal touch from them. Tried to screw us over with hidden fees (not clear). I know I am not the only one with a bad experience of these clowns....
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Comment on agent fees
Bad
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Jul 19,2017
Minithumbdown
Graham Douglas
By: 'Buyer'
Jul 19,2017
7 people found
this helpful
Absolute joke of a company. No communication and when *they do bother to phone you , you get fed loads of cheesy estate agent patter but never actually get any update on your offer.They will constantly fob you off even after you have offered the asking price and you almost get the feeling that he does not think you should be buying the property for some bizarre reason.This company should be investigated by the Ombudsman for their behaviour and apparent contempt for buyers. Steer clear if you ...
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By: A BUYER
Aug 03, 2017
View all comments (2)
Might be worthwhile checking out your other reviews. ...
Jul 13,2017
Minithumbdown
Graham Douglas
By: 'A Potential Buyer'
Jul 13,2017
6 people found
this helpful
DO NOT use these agents if you are thinking of buying a property. The 'service' we received was dreadful, they really do not care about anybody other than their client. They have no concept of good customer service, especially the most unpleasant Graham Douglas, who is rude and treats you with utter contempt! On several occaisions we asked if we could be kept informed of progress after our offers and he just completely ignores you and as stated in several of these posts it takes at least a week ...
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May 21,2017
Minithumbdown
Graham Douglas
By: 'A would be buyer'
May 21,2017
5 people found
this helpful
Avoid at all costs, has been a nightmare to deal with, poor communication and deceitfulÒ€‹. After making an offer we didn't hear back for close to a week, whenever we would call we would be told that Graham would call us back but rarely did and on the few occasions he did, it would take 2-3 days. Even once our offer was accepted no memorandum of same was issues so we couldn't start proceedings. At the start we were told the vendors were interested in buying another one of the properties ...
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May 19,2017
Minithumbdown
Graham Douglas
By: 'A buyer'
May 19,2017
5 people found
this helpful
Really unimpressed with the poor service provided. Poor communication, slow response, feels like the agent is selling his own house instead of acting like the middle man. Was constantly chased for no reason, constantly reminded that there are other better buyers and it felt like they are doing me a favour. In today's market, the buyer should be treated with respect, rather than contempt....
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Jan 23,2017
Minithumbup
Graham Douglas
Guy Simmons
By: 'Penny and Micheal Breakspear'
Jan 23,2017
1 people found
this helpful
We would like to thank Guy Simmons and Graham Douglas and there excellent team for the sale of Breakspear's yard for development, it has been a long road and a high hill to climb but your expert advice and knowledge has seen us through a very difficult time! Excellent 5* service by all Kind regards Penny and Micheal Breakspear And all the Breakspear's...
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Comment on agent fees
Good
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Jan 18,2017
Minithumbdown
Shona Endicott
By: 'Mr. Joe'
Jan 18,2017
2 people found
this helpful
Terrible service and they don't care about customers at all ! As long as they got you to sign the contract and got the money from you, no matter what problems you have, they would simply ignore you. No what-so-called customer service at all! All they want is just money from you, and once they get it, their attitude will turn 180 degrees. Trust me, never use this letting agent or this company....
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Oct 13,2016
Minithumbup
Guy Simmons
Diane Simmons
By: 'Mr and Mrs Watson'
Oct 13,2016
1 people found
this helpful
We would like to thank Guy Simmons and all of the team at D&G for their exceptional service in selling our property. We have never known better service in over 20 house moves, D&Gs approach was informed, optimistic and encouraging. Thank you, in only 4 months since we came to you we have completed a very satisfactory sale. We shall be delighted to recommend D&G as the best we know....
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May 26,2016
Minithumbdown
Diane Simmons
Graham Douglas
By: 'John'
May 26,2016
4 people found
this helpful
Truly awful experience. I really cannot believe this re-launched but strangely not rebranded firm are still trading, The 2016 proprietors I dealt with have some serious power management issues and have no respect for the client or it seems the buyers that they forget are actually paying their wages! Of serious concern is the strange tactics used by Graham to play buyers off against each other to raise the selling price (and subsequently his commission!) to eye watering levels. This is a danger...
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What agent could do to change your mind?
Bad. With property prices at a all time high, these tied commission rates are truly absurd. Thousands and thousands of pounds for what in total equated to just a few hours work (and poor service thrown in) is unacceptable for most hard working people to stomach.
Attached Files
Comment on agent fees
Bad. With property prices at a all time high, these tied commission rates are truly absurd. Thousands and thousands of pounds for what in total equated to just a few hours work (and poor service thrown in) is unacceptable for most hard working people to stomach.
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Sep 10,2015
Minithumbdown
By: 'Catherine'
Sep 10,2015
10 people found
this helpful
It's a shame to say that my buying experience with Douglas & Gribben has only been disappointing and stressful. Instead of working as a 'middle man' they caused tension and problems between myself and vendor. I dealt with the Manager and Sales Director throughout the process and if they set the level of standards expected from staff then I dread to think what the rest of the staff must be like. Thankfully, the whole process from our offer being accepted to completion was only six weeks and...
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Apr 13,2015
Minithumbdown
Graham Douglas
By: 'Baker'
Apr 13,2015
5 people found
this helpful
Neglected to tell me the buyer had to apply for two mortgages, one of which was not legal at the time, causing such delay that I lost the property I was buying and had to withdraw from the market. Lost their set of house keys. They have little respect for their clients and even less for the Ombudsman....
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Awards won by Douglas & Simmons

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Diane Simmons - upload your photo Diane Simmons
4 reviews

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Graham Douglas - upload your photo Graham Douglas
7 reviews

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Graham Douglas - upload your photo Graham Douglas
1 reviews

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Alison Baker - upload your photo Alison Baker
1 reviews

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Jo Johnston - upload your photo Jo Johnston
0 reviews

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Guy Simmons - upload your photo Guy Simmons
2 reviews

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Shona Endicott - upload your photo Shona Endicott
2 reviews

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