Branch: Wickford, 2 Ladygate Centre, 60 High Street
Services: Sales (as a Vendor)
Sold price: £257500 Would you recommend?: Yes
Postcode: SS12
Branch: Wickford, 2 Ladygate Centre, 60 High Street
Sales (as a Vendor)
Sold price: £257500 Postcode: SS12
0people found this helpful
The team at Wickford have recently sold my 2 bedroom house for me. The experience was a positive one from start to finish. Every team member were helpful, positive and driven to sell my property. Thank you Stuart, Christy and Spencer.... read full review
Branch: Wickford, 2 Ladygate Centre, 60 High Street
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: SS12
Branch: Wickford, 2 Ladygate Centre, 60 High Street
Sales (as a Vendor)
Postcode: SS12
0people found this helpful
Unfortunately I believed what the branch manager said Douglas Allen would do to promote and sell my property. In reality it all comes down to the price of your property with them and the constant calls to lower the price to get the sale. They ... read full review
Branch: London, 160 High Street North
Services: They arranged our mortgage
Would you recommend?: Yes
Postcode: SE26
Branch: London, 160 High Street North
They arranged our mortgage
Postcode: SE26
0people found this helpful
Just wanted to say how impressed I was with both Maureen and Faisal, both were professional, efficient, friendly and left me with complete confidence each time we had contact.
Well done and thank you so much again, you guys changed my world.... read full review
Branch: Basildon, 67 Southernhay
Services: Sales (as a Buyer)
Would you recommend?: Yes
Postcode: SS14
Branch: Basildon, 67 Southernhay
Sales (as a Buyer)
Postcode: SS14
0people found this helpful
i have used the Basildon branch to buy and sell properties, and have had 1st class service from Simon, we sat down and discussed what type of properties i was looking for, and didnt send me any properties that were unsuitable. unlike other agents he ... read full review
I have seen a number of properties that, unfortunately, are under D&A. On a number of occasions when I have tried to enquire about a property, I manage to say hi and the person on the other end puts the phone down. Great way ... read full review
“Was positive to begin with until *tried to stitch me ......”
Share on :
1 Star Review
Jan 31,2018
By:
'Yasemin565'
Jan 31,2018
Branch: Hornchurch, 133A High Street
Services: Sales (Prospective customer)
Sold price: £565000 Would you recommend?: No
Postcode: RM15
Branch: Hornchurch, 133A High Street
Sales (Prospective customer)
Sold price: £565000 Postcode: RM15
3people found this helpful
Was positive to begin with until *tried to stitch me up with rates in order to fit into his listings deadline. Originally started on 1.3% + VAT. Wanted to speak to someone we knew internally about negotiation but when the topic came up, *he denied he offered ... read full review
Comment on agent fees
They vary depending on the team targets, can be way more flexible if they desperately want to list your house as they have targets based on this. However make sure you get rates in writing as they can up by cowboy agents that fail to hit targets. I was offered 1.3% - 1.4% + VAT
View all comments
(1)
Cant agree more. Service was so bad. They work on getting people through the door rather than the right people in. Offer no advice once someone offers on your property. Cant keep a diary and are so reactive they don't even chase up on people who have offered on your property. We were so disheartened by the process we pulled out of a potential sale. ...
“Having taken 7 months to close on a one bedroom apartment ......”
Share on :
1 Star Review
Jan 10,2018
By:
'Carolyn B'
Jan 10,2018
Branch: Epping, 179 High Street
Services: Sales (as a Vendor)
Sold price: £26000 Would you recommend?: No
Postcode: CM16
Branch: Epping, 179 High Street
Sales (as a Vendor)
Sold price: £26000 Postcode: CM16
2people found this helpful
Having taken 7 months to close on a one bedroom apartment that I had empty I lost a lot of money and time. Nobody in the branch or the legal team they recommend seemed to know what they were doing. Only when I appointed a new ... read full review
“I chose Walthamstow branch to put my property on the ......”
Share on :
1 Star Review
Sep 29,2017
By:
'Geetha'
Sep 29,2017
Branch: London, 1 Central Parade, Hoe Street
Services: Sales (as a Buyer)
Would you recommend?: No
Postcode: E17
Branch: London, 1 Central Parade, Hoe Street
Sales (as a Buyer)
Postcode: E17
5people found this helpful
I chose Walthamstow branch to put my property on the market and what I was not made aware of is if I withdraw that I would have to pay the floor plan and photos costs. I was only told that when it completes that I ... read full review
Hi DA,
I have couple of conversation with Nabeen Ali. For some reason, found him very rude and intimidating while discussing on the offer price.
After all these years in UK, first time found someone that too who handles people being so arrogant without a ... read full review
Comment on agent fees
Even if the fee or offer rate expected is high, but his initial interaction put me off badly
“I began the sales process with Douglas Allen and the ......”
Share on :
1 Star Review
Nov 25,2016
By:
'mathcathy'
Nov 25,2016
Branch: London, 160 High Street North
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode: E61
Branch: London, 160 High Street North
Sales (Prospective customer)
Postcode: E61
9people found this helpful
I began the sales process with Douglas Allen and the first thing they did was cancel the first appointment after we'd already taken time off work to wait in for them. We should have stopped right then. Instead we gave them another chance. Then they ... read full review
“The team at Barkingside branch of Douglas Allen are ok, ......”
Share on :
1 Star Review
Nov 23,2016
By:
'Nathan'
Nov 23,2016
Branch: Ilford, 59b High Street
Services: Sales (as a Vendor)
Sold price: £465000 Would you recommend?: No
Postcode: IG6
Branch: Ilford, 59b High Street
Sales (as a Vendor)
Sold price: £465000 Postcode: IG6
11people found this helpful
The team at Barkingside branch of Douglas Allen are ok, but unfortunately they recommended JS Law for the conveyancing of the sale and purchase of our properties, and JS Law are completely incompetent. For that reason I have to give Douglas Allen 1/5. We were overcharged ... read full review
Comment on agent fees
Did not seem to work particularly hard for what we paid. Had multiple quotes from different firms before property went to market, and Douglas Allen were towards the most expensive.
“Avoid at all costs - Walthamstow is awash with Estate ......”
Share on :
1 Star Review
Oct 28,2016
By:
'anon'
Oct 28,2016
Branch: London, 1 Central Parade, Hoe Street
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: E17
Branch: London, 1 Central Parade, Hoe Street
Sales (as a Vendor)
Postcode: E17
7people found this helpful
Avoid at all costs - Walthamstow is awash with Estate Agents, I made the mistake of going with Douglas Allen much to my regret and cost - both financial and emotional.
Their rates are ridiculously high ( I later found out ), they do the bare minimum ... read full review
“As polite as possible on the phone couldn't be helpful ......”
Share on :
1 Star Review
Oct 08,2016
By:
'T*s without their hoods on'
Oct 08,2016
Branch: London, 227 Chingford Mount Road
Services: Sales (as a Vendor)
Would you recommend?: No
Postcode: E4
Branch: London, 227 Chingford Mount Road
Sales (as a Vendor)
Postcode: E4
9people found this helpful
As polite as possible on the phone couldn't be helpful enough,that all changed the instant she came through the door. After cutting her off from her rehearsed script her attitude became nasty and to be frank rude obnoxious and frankly she must of thought ... read full review
Comment on agent fees
3x more than any other quote I have had off any other agent in the area, yet again claiming to be the best and putting other estate agents down.
“Hi, I would not recommend using this agent as a ......”
Share on :
3 Star Review
Aug 17,2016
By:
'Anonymous'
Aug 17,2016
Branch: Chigwell, 102 High Road
Services: Sales (as a Buyer)
Would you recommend?: No
Postcode: N/A
Branch: Chigwell, 102 High Road
Sales (as a Buyer)
Postcode: N/A
1people found this helpful
Hi, I would not recommend using this agent as a buyer for the reason being that as the buyer of closed bids you have to then pay sellers fee's which is 3%. Although beforehand you are made aware of this i believe it to be immoral ... read full review
Comment on agent fees
BAD. The buyer should not be subjected to paying seller's fee's, I believe it to be immoral.
Branch: Wickford, 2 Ladygate Centre, 60 High Street
Services: Sales (as a Vendor)
Would you recommend?: No
Postcode: SS
Branch: Wickford, 2 Ladygate Centre, 60 High Street
Sales (as a Vendor)
Postcode: SS
7people found this helpful
Poor customer service, extreamly poor progression management, missed finding out some really important information about potential buyers and their situation until its too late to pull out of what has become a horrendous sale. Lack of ownership and just well below expectations.... read full review
“all in all...very poor....no communication, unprofessional practices and ......”
Share on :
1 Star Review
Jan 20,2016
By:
'dave'
Jan 20,2016
Branch: Ilford, 59b High Street
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode: IG5
Branch: Ilford, 59b High Street
Sales (Prospective customer)
Postcode: IG5
6people found this helpful
all in all...very poor....no communication, unprofessional practices and untrustworthy. put an offer in for a ig5 property, told it was refused and house no longer on market. then never returned my phone calls. low and behold 5 months later the house was sold for 25,000 ... read full review
View all comments
(1)
Dear Dave,
We put forward all offers to sellers but do have to take into consideration buyers positions and ultimately it is our seller thats makes a decision on which offer to accept not us.
You must also take into consideration other items effecting final sale values such as mortgages, surveys and chains.
I dont see how small independant agents will make a difference to this process with the majority of our customers being extremely satisfied with the comunication and service levels ...
“It's without surprise that I've found Douglas Allen to be ......”
Share on :
1 Star Review
Oct 08,2015
By:
'Jamie'
Oct 08,2015
Branch: London, 13 Kingsland High Street
Dalston
Services: Sales (as a Vendor)
Sold price: £450000 Would you recommend?: No
Postcode: N16
Branch: London, 13 Kingsland High Street
Dalston
Sales (as a Vendor)
Sold price: £450000 Postcode: N16
5people found this helpful
It's without surprise that I've found Douglas Allen to be an awful estate agent. We should have listened to our own judgement to begin with when we were approached about selling our flat as Sale By Tender. We considered the practice totally immoral, but were ... read full review
What agent could do to change your mind?
Treated us with respect and been more cooperative when selling our flat. Dan told us a list of things they would do for us that all fell by the wayside. Living up to that list would have been enough. But most of all, treat their clients with respect and follow a decent code of practice. Don't hide behind clauses and contracts that they can see are immoral and not applicable. I've never had such an experience with a company - anywhere.
Attached Filesnbsp;
Comment on agent fees
As above. We consider that we were duped in to paying such a large fee. Never again, would I use them.
“We were currently renting with the council and paying full ......”
Share on :
5 Star Review
Aug 08,2014
By:
'julie sumner pontefract'
Aug 08,2014
Branch: Romford, 1185 High Road
Services: Lettings (as a Tenant)
Rent PCM: £550 Would you recommend?: Yes
Postcode: WF8
Branch: Romford, 1185 High Road
Lettings (as a Tenant)
Rent PCM: £550 Postcode: WF8
0people found this helpful
We were currently renting with the council and paying full rent but we werent getting the service we needed so we decided to go anf private rent and we serched on the internet for properties in pontefract that accepted pets we found alot that didnt ... read full review
Comment on agent fees
The agent fees I believed were very reasonable and we recieved excellent service.
“At first I thought that the customer service from this ......”
Share on :
1 Star Review
Aug 08,2014
By:
'Unimpressed Client'
Aug 08,2014
Branch: Loughton, 234 high Street
Services: Sales (Prospective customer)
Sold price: £478000 Would you recommend?: No
Postcode: IG10
Branch: Loughton, 234 high Street
Sales (Prospective customer)
Sold price: £478000 Postcode: IG10
5people found this helpful
At first I thought that the customer service from this Estate Agent was excellent with them being able to refer me using their solicitors (who are not very customer focused as I have trouble trying to contact them and have therefore terminated them) and their ... read full review
“Mr. Goldsworthy has from day one impressed us with his ......”
Share on :
5 Star Review
Jun 25,2014
By:
'Mr. Yousuf Hirsee'
Jun 25,2014
Branch: London, 13 Kingsland High Street
Dalston
Services: Sales (as a Vendor)
Sold price: £499000 Would you recommend?: Yes
Postcode: E83
Branch: London, 13 Kingsland High Street
Dalston
Sales (as a Vendor)
Sold price: £499000 Postcode: E83
0people found this helpful
Mr. Goldsworthy has from day one impressed us with his excellent knowledge of the area. and accepted our own valuation as marketable. He actually informed us how long the property would be sold, and he was proven right. for me an impressive feat.
The office ... read full review
“thought the whole thing was a shambles to be perfectly ......”
Share on :
2 Star Review
May 29,2014
By:
'M Aynole'
May 29,2014
Branch: London, 1 Central Parade, Hoe Street
Services: Sales (as a Vendor)
Would you recommend?: No
Postcode: E17
Branch: London, 1 Central Parade, Hoe Street
Sales (as a Vendor)
Postcode: E17
2people found this helpful
thought the whole thing was a shambles to be perfectly honest.
2 things...
1) i picked these because out of the 3 agents i had round, they told me they would only charge me £150 to sell my house.
What they didnt explain properly was that they charged my ... read full review
What agent could do to change your mind?
explain things better,
looking at it now. they cost me more money.
What we should have done was agree a fee that was lower.
“I was about to sell my newly renovated one-bed flat ......”
Share on :
5 Star Review
Apr 12,2014
By:
'Steve D'
Apr 12,2014
Branch: London, 384 High Road
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: E18
Branch: London, 384 High Road
Sales (as a Vendor)
Postcode: E18
2people found this helpful
I was about to sell my newly renovated one-bed flat in South Woodford and invited estate agents round to view.
Steve Ford from Douglas Allen in Woodford Green stood out straight away, explaining the current market and suggesting a realistic price for the property.
He ... read full review
“My initial visit from Ray was very informative, he managed ......”
Share on :
5 Star Review
Apr 07,2014
By:
'Sandra'
Apr 07,2014
Branch: London, 52 High Street
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: E11
Branch: London, 52 High Street
Sales (as a Vendor)
Postcode: E11
0people found this helpful
My initial visit from Ray was very informative, he managed to get a large number of viewings arranged within just 12 hours! I had many offers that day and he went on to get the best price...above the original asking price. Once the sale started ... read full review
“I had the misfortune to deal with Douglas Allen in ......”
Share on :
1 Star Review
Mar 21,2014
By:
'Disgusted'
Mar 21,2014
Branch: Wickford, 2 Ladygate Centre, 60 High Street
Services: Sales (as a Buyer)
Would you recommend?: No
Postcode: CM3
Branch: Wickford, 2 Ladygate Centre, 60 High Street
Sales (as a Buyer)
Postcode: CM3
9people found this helpful
I had the misfortune to deal with Douglas Allen in wickford as I wanted to purchase a repossession which they were managing. They are dishonest and told me blatant lies, costing me a significant amount of money and extreme distress. Steer clear of them. If ... read full review
“From the first call to discuss a valuation with the ......”
Share on :
5 Star Review
Mar 18,2014
By:
'Mrs Rogers'
Mar 18,2014
Branch: London, 384 High Road
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: IG8
Branch: London, 384 High Road
Sales (as a Vendor)
Postcode: IG8
1people found this helpful
From the first call to discuss a valuation with the prospect of a sale, we found Douglas Allen very attentive with lots of advice and friendliness which puts you at ease especially Stephen Ford who was very knowledgeable about the area and the current market ... read full review
“We first got onto the property ladder when we purchased ......”
Share on :
4 Star Review
Mar 17,2014
By:
'Mr and Mrs C'
Mar 17,2014
Branch: London, 384 High Road
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: IG8
Branch: London, 384 High Road
Sales (as a Vendor)
Postcode: IG8
1people found this helpful
We first got onto the property ladder when we purchased from Douglas Allen Woodford Green in 2009. We were originally in the process of buying another property with the Douglas Allen Wanstead branch but were gazumped and were anxious to have dealings with them again. However ... read full review
“I have just sold my property through the Loughton branch ......”
Share on :
5 Star Review
Mar 14,2014
By:
'Chris'
Mar 14,2014
Branch: Loughton, 234 high Street
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: IG10
Branch: Loughton, 234 high Street
Sales (as a Vendor)
Postcode: IG10
0people found this helpful
I have just sold my property through the Loughton branch before I moved to Spain. I sold by tender which worked very well and got me as much money as possible to start my project in Spain. From start to finish the process was very ... read full review
“Within 5 days of our initial meeting with Stephen Ford we ......”
Share on :
5 Star Review
Mar 04,2014
By:
'John & Sue Sainsbury'
Mar 04,2014
Branch: London, 384 High Road
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: IG8
Branch: London, 384 High Road
Sales (as a Vendor)
Postcode: IG8
0people found this helpful
Within 5 days of our initial meeting with Stephen Ford we had an offer in excess of the asking price from qualified buyers, with no property to sell. Our property was only marketed to prospective buyers already on Douglas Allen's books, it was not placed on ... read full review
“Nathan and his staff we're excellent. Nathan did the initial ......”
Share on :
5 Star Review
Mar 04,2014
By:
'Sarah'
Mar 04,2014
Branch: London, 52 High Street
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: E11
Branch: London, 52 High Street
Sales (as a Vendor)
Postcode: E11
0people found this helpful
Nathan and his staff we're excellent. Nathan did the initial visit and was very professional and friendly. I felt he could be trusted. We we're kept upto date with good information and the two ladies who showed people around on the open day were efficient ... read full review
“We were very pleased with the way the sale progressed. ......”
Share on :
5 Star Review
Mar 04,2014
By:
'Val'
Mar 04,2014
Branch: London, 384 High Road
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: IG8
Branch: London, 384 High Road
Sales (as a Vendor)
Postcode: IG8
0people found this helpful
We were very pleased with the way the sale progressed. Steve, the Branch Manager was very helpful and always dealt with any queries promptly. Khaleesha, the senior Sales Consultant, was always very friendly and took time to deal with any concerns we had.
The staff ... read full review
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
