“These clowns deserve zero stars for the appalling way they ......”
1 Star Review
Dec 15,2022
By:
'Simon'
Dec 15,2022
Branch: Dorchester, 55 High West Street
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode: SP8
Branch: Dorchester, 55 High West Street
Sales (Prospective customer)
Postcode: SP8
2
people found
this helpful
These clowns deserve zero stars for the appalling way they treated my 63 year old dad. Sending him on a 6 hour round trip, costing him £25 to view an unsuitable property.
He enquired about a leasehold property and was told pets were accepted. He specifically requested if ...
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2
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“Rude customer service...”
1 Star Review
Sep 28,2022
By:
'Elspeth Swankie'
Sep 28,2022
Branch: Weymouth, 12A St Thomas Street
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: DT4
Branch: Weymouth, 12A St Thomas Street
Lettings (as a Tenant)
Postcode: DT4
0
people found
this helpful
Contacted the agency today in regards to an email I had received. I expressed my concerns but you could tell Amanda was not interested and even hung up on me. Very rude and extremely unprofessional..... if you're not enjoying the job and speak to customers ...
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0
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“We have found this agent to be professional a......”
5 Star Review
Jul 10,2022
By:
'Susan Elizabeth Lovell'
Jul 10,2022
Branch: Weymouth, 12A St Thomas Street
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: DT4
Branch: Weymouth, 12A St Thomas Street
Lettings (as a Landlord)
Postcode: DT4
0
people found
this helpful
We have found this agent to be professional and most helpful throughout our dealings. We have had no problems ....
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0
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1 Star Review
May 31,2022
By:
'Becky Clemons'
May 31,2022
Branch: Blandford, 4 West Street
Services: Lettings (Prospective customer)
Would you recommend?: No
Postcode: DT11
Branch: Blandford, 4 West Street
Lettings (Prospective customer)
Postcode: DT11
1
people found
this helpful
HORRENDOUS. I work within lettings and was assisting my mum relocation to Dorset. Firstly the attitude on the phone when enquiring was plain rude, you could hear them sighing. Busy is good, busy means your salary is being paid.
Negotiators make mistakes by making false ...
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1
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“Dreadful company if you want to rent. Surely ......”
1 Star Review
Mar 25,2022
By:
'Rae'
Mar 25,2022
Branch: Wimborne, 4-5 East Street
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: BH21
Branch: Wimborne, 4-5 East Street
Lettings (as a Tenant)
Postcode: BH21
2
people found
this helpful
Dreadful company if you want to rent. Surely great if you are a landlord wanting to let. They are on the side of the person paying their fees ie the owner. Expect nothing but hassle if you wish to rent Good Luck ,I know it ...
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2
people found
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“I have rented through Dorset Property with th......”
5 Star Review
Feb 01,2022
By:
'Benn'
Feb 01,2022
Branch: Blandford, 4 West Street
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: DT11
Branch: Blandford, 4 West Street
Lettings (as a Tenant)
Postcode: DT11
0
people found
this helpful
I have rented through Dorset Property with their lettings team since 2013 and have had 2 different properties with them. The team have always been supportive and flexible, very pro-active in ensuring all legal requirements are met, while also very respectful that it is your home, even ...
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0
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“Outstandingly efficient service...”
5 Star Review
Aug 26,2021
By:
'Al ( Sturminster Newton)'
Aug 26,2021
Branch: Blandford, 4 West Street
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: DT10
Branch: Blandford, 4 West Street
Lettings (as a Landlord)
Postcode: DT10
0
people found
this helpful
We have used Dorset properties for a long time to rent our let cottages and over the last two years since Grace and Katie have been involved the service has never been more efficient. They are a credit to the organisation. We have never let ...
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0
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“I have been with Dorset Letting/Sherborne for......”
5 Star Review
Jul 31,2021
By:
'Sylvia Hartley'
Jul 31,2021
Branch: Sherborne, Long Street
Services: Lettings (as a Tenant)
Rent PCM: £925
Would you recommend?: Yes
Postcode: DT9
Branch: Sherborne, Long Street
Lettings (as a Tenant)
Rent PCM: £925
Postcode: DT9
0
people found
this helpful
I have been with Dorset Letting/Sherborne for two years. In that time I’ve had different members of staff looking after me but that said that each one has has always been very kind and helpful. Any problem that I’ve had has been ...
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“A lovely bunch of young ladies, helpful and p......”
5 Star Review
Jun 28,2021
By:
'Joyce'
Jun 28,2021
Branch: Blandford, 4 West Street
Services: Lettings (as a Tenant)
Rent PCM: £725
Would you recommend?: Yes
Postcode: DT11
Branch: Blandford, 4 West Street
Lettings (as a Tenant)
Rent PCM: £725
Postcode: DT11
0
people found
this helpful
A lovely bunch of young ladies, helpful and polite. Made renting my flat very easy. Have answered all my questions. Thank you....
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“Do NOT use this company...”
1 Star Review
Feb 03,2020
By:
'Brenda'
Feb 03,2020
Branch: Dorchester, 55 High West Street
Services: Lettings (Prospective customer)
Would you recommend?: No
Postcode: SP7
Branch: Dorchester, 55 High West Street
Lettings (Prospective customer)
Postcode: SP7
3
people found
this helpful
I arranged with Jennifer to view a property and on the day, which was last Tuesday, I arrived with a friend. When “Jennifer” arrived she got out of her car, did not greet us just smiled and did not acknowledge my friend when I introduced ...
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3
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1 Star Review
Oct 12,2019
By:
'Matt'
Oct 12,2019
Branch: Shaftesbury, 4 The Commons, Bell Street
Services: Lettings (Prospective customer)
Rent PCM: £1125
Would you recommend?: No
Postcode: DT11
Branch: Shaftesbury, 4 The Commons, Bell Street
Lettings (Prospective customer)
Rent PCM: £1125
Postcode: DT11
1
people found
this helpful
Firstly, thank you to anyone who posted a negative comment on here, not that I needed to see it as I've seen it for myself and I don't even rent with them!
First property we went to view, no one turned up, we drove 40mins ...
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1
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“With out prejudice.No stars warranted.I ca......”
1 Star Review
Sep 18,2019
By:
'Irene'
Sep 18,2019
Branch: Shaftesbury, 4 The Commons, Bell Street
Services: Lettings (as a Tenant)
Rent PCM: £895
Would you recommend?: No
Postcode: SP7
Branch: Shaftesbury, 4 The Commons, Bell Street
Lettings (as a Tenant)
Rent PCM: £895
Postcode: SP7
1
people found
this helpful
With out prejudice.
No stars warranted.
I cannot recommend this rental company.
The house was is poor condition when we took it on. Pointed this out to Emily, was told don't worry it will all written down for you. We had broken light bulbs, blown ...
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1
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“Very professional service. Prompt and efficient....”
5 Star Review
Oct 25,2018
By:
'David'
Oct 25,2018
Branch: Shaftesbury, 4 The Commons, Bell Street
Services: Lettings (as a Landlord)
Rent PCM: £600
Would you recommend?: Yes
Postcode: SP8
Branch: Shaftesbury, 4 The Commons, Bell Street
Lettings (as a Landlord)
Rent PCM: £600
Postcode: SP8
1
people found
this helpful
I am spending my semi retirement travelling and teaching English in South America and would only be able to do this with the support and help of a very professional agent. I get this support from the Shaftesbury branch of Dorset Properties and especially would ...
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Comment on agent fees
The fees are a fair reflexion of the work done.
1
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1 Star Review
Aug 31,2018
By:
'Disgruntled'
Aug 31,2018
Branch: Wimborne, 4-5 East Street
Services: Lettings (Prospective customer)
Rent PCM: £925
Would you recommend?: No
Postcode: BH21
Branch: Wimborne, 4-5 East Street
Lettings (Prospective customer)
Rent PCM: £925
Postcode: BH21
1
people found
this helpful
Can't believe how unprofessional this Wimborne Branch is! We went in to register our requirements etc. received absolutely nothing yet adverts placed online matched our requirements! Called again only to be told our requirements and details weren't on their system! How can a professional organisation ...
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Comment on agent fees
They get money for a VERY POOR SERVICE
1
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1 Star Review
May 19,2018
By:
'Runa'
May 19,2018
Branch: Shaftesbury, 4 The Commons, Bell Street
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: SP8
Branch: Shaftesbury, 4 The Commons, Bell Street
Lettings (as a Tenant)
Postcode: SP8
6
people found
this helpful
False advertised features in the property I rented, yes I admit there was an electric shower on the wall as advertised but was not informed it didn't work and would not be fixed.
Had a battle for over 10 months to get one rotten cupboard fixed ...
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Comment on agent fees
Setting up the tenancy agreement was expensive and the credit checks cost were just insulting given anyone can do a credit check for free online.
The "check out administration fees" just felt like a slap in the face after a year of sub standard service
6
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“I'm not generally in the business of leaving bad reviews ......”
1 Star Review
Jul 15,2015
By:
'Unhappy1'
Jul 15,2015
Branch: Dorchester, 55 High West Street
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: DT1
Branch: Dorchester, 55 High West Street
Lettings (as a Tenant)
Postcode: DT1
12
people found
this helpful
I'm not generally in the business of leaving bad reviews but this company really are awful. Firstly, I'd imagine we are some of the best tenants a landlord could hope for. Both professional people while my partner is bordering on ocd when it comes to ...
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12
people found
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“DO NOT RENT WITH THEM!!!! * Rented with them for just 5 ......”
1 Star Review
Jun 04,2015
By:
'Tenant'
Jun 04,2015
Branch: Dorchester, 55 High West Street
Services: Lettings (as a Tenant)
Rent PCM: £725
Would you recommend?: No
Postcode: DT1
Branch: Dorchester, 55 High West Street
Lettings (as a Tenant)
Rent PCM: £725
Postcode: DT1
9
people found
this helpful
DO NOT RENT WITH THEM!!!! * Rented with them for just 5 months and it was hell! Immediately after the tenancy started they charged us for one thing after another. Everyone I have spoke to who has rented from them before confirmed they too had been victims ...
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9
people found
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“I instructed them to let out my cottage, which is ......”
1 Star Review
Nov 22,2014
By:
'Flavia'
Nov 22,2014
Branch: Sherborne, Long Street
Services: Lettings (as a Landlord)
Rent PCM: £575
Would you recommend?: No
Postcode: DT9
Branch: Sherborne, Long Street
Lettings (as a Landlord)
Rent PCM: £575
Postcode: DT9
5
people found
this helpful
I instructed them to let out my cottage, which is very good condition as it was recently renovated. After three weeks that they told me they had been advertising it, since there was no interest I checked on rightmove how they had publicised it only ...
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What agent could do to change your mind?
The should have been professional and worked much harder.
Attached Filesnbsp;
5
people found
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“Totally unhelpful, unsupportive, and left us really deflated after renting ......”
1 Star Review
May 14,2014
By:
'Unhappy'
May 14,2014
Branch: Dorchester, 55 High West Street
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: DT6
Branch: Dorchester, 55 High West Street
Lettings (as a Tenant)
Postcode: DT6
2
people found
this helpful
Totally unhelpful, unsupportive, and left us really deflated after renting a property through these agents.
We were under the impression that we'd have some backup if there were any disagreements with the landlord, however they made no effort to help us with our concerns, directing ...
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What agent could do to change your mind?
Ask about what support they will offer if there are discrepancies in the future. To which they should reply 'we'd be totally useless'
Attached Filesnbsp;
2
people found
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“Phoned this agent today, to view a property.The agent ......”
1 Star Review
Mar 07,2014
By:
'Carl'
Mar 07,2014
Branch: Dorchester, 55 High West Street
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: DT4
Branch: Dorchester, 55 High West Street
Lettings (as a Tenant)
Postcode: DT4
2
people found
this helpful
Phoned this agent today, to view a property.
The agent didn't introduce themselves, and gave a hostile attitude throughout the call, tried to arrange a viewing, however was told they only work until 4.45pm, when questioned how a professional working person (one of the many ...
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What agent could do to change your mind?
Learn some customer service skills, you may well have had some bad tenants, renting your properties but that does mean all tenants will behave this way. Take the massive chip off your shoulder with new customers, luckily there are plenty more agents out there.
Attached Filesnbsp;
2
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“Since start of tenancy we have had taps running on ......”
1 Star Review
Oct 09,2013
By:
'Mia'
Oct 09,2013
Branch: Blandford, 4 West Street
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: DT11
Branch: Blandford, 4 West Street
Lettings (as a Tenant)
Postcode: DT11
5
people found
this helpful
Since start of tenancy we have had taps running on full both hot and cold in the downstairs bathroom, took 6 months to get it fixed. The water running down the bedroom wall everytime it rains is still an issue 8 months in the black mould all ...
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What agent could do to change your mind?
Fixing issues promptly but as this has not been forthcoming a reduction in the rent as one bedroom is a health hazard.
Attached Filesnbsp;
5
people found
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“Excellent service. Whenever we have a problem they contact a ......”
5 Star Review
Aug 31,2013
By:
'T.'
Aug 31,2013
Branch: Wimborne, 4-5 East Street
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: BH17
Branch: Wimborne, 4-5 East Street
Lettings (as a Tenant)
Postcode: BH17
0
people found
this helpful
Excellent service. Whenever we have a problem they contact a trades person who are flexible to arrange times that suit our work commitments. Communication is excellent via telephone or email. Thoroughly recommended....
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0
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“Kept most of the deposit for "cleaning" at the end ......”
1 Star Review
Apr 17,2013
By:
'Crajac67'
Apr 17,2013
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: BA8
Lettings (as a Tenant)
Postcode: BA8
4
people found
this helpful
Kept most of the deposit for "cleaning" at the end of tenancy and the property was filthy when we moved in. Poor response to dealing with problems with boiler and also lack of bathroom when flood through ceiling, paid hefty rent for a poor service ...
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What agent could do to change your mind?
Everything!
Attached Filesnbsp;
4
people found
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“Terrible service from them - took all our deposit at ......”
1 Star Review
Aug 17,2010
By:
'melanieh'
Aug 17,2010
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode:
Lettings (as a Tenant)
Postcode:
3
people found
this helpful
Terrible service from them - took all our deposit at end of tenancy and when we tried to dispute it they said that we could but we would be charged legal fees by a 'third party' negotiator... Never again....
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3
people found
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“Zero communication, poor comms between landlord and tenant, more interested ......”
1 Star Review
May 29,2008
By:
'p1ss3d-0ff'
May 29,2008
Services: Lettings (Prospective customer)
Would you recommend?: No
Postcode:
Lettings (Prospective customer)
Postcode:
2
people found
this helpful
Zero communication, poor comms between landlord and tenant, more interested in taking money. Conned us out of ...
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2
people found
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