Doorsteps.co.uk
3.9/5, 113 reviews
73% recommended
77% sales valuation accuracy
84% sales fee satisfaction
Doorsteps.co.uk is a hybrid estate agency covering the whole of the UK with our local property experts. We combine the human face of high street agents with a unique online infrastructure, and we're open 24/7.We knew ... show more Doorsteps.co.uk is a hybrid estate agency covering the whole of the UK with our local property experts. We combine the human face of high street agents with a unique online infrastructure, and we're open 24/7.
We knew there had to be a much cheaper way of selling homes. An honest, transparent and hassle-free way of selling the property. Estate agents at a fantastic price, but also a great level of service, by having the agent at your property, instead of behind a desk in his office. Since properties are largely sold online, not on the high street.
We imagined a world, where you could sell your house for less than a hundred pounds and you wouldn't have to leave your home. Do not hesitate to get a free property valuation.
Stop imagining. With Doorsteps, we make selling homes in Britain as easy as selling a car. No, easier.

...left to get your reviews in for the
2021 allAgents Estate & Letting Agents Awards


Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 77% 84% £21,000 £1,400,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
2 1 1 0 78 13 0 4 1 13
Areas covered
  • UK - NATIONWIDE
Address

W&N Building, Whitefriars Avenue
Harrow
Greater London
HA3 5RN
0208 012 8566

Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Advertise on
Members of
TPOS Sales TPOS Lettings TPOS
Latest Properties

No Properties

“?WARNING CONVEYANCING REFUSE REFUND?...”

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Mar 04,2021
Minithumbdown
By: 'John'
Mar 04,2021
1 people found
this helpful
3 minutes ago Buyer still homeless 26/022021 My name is xxxxxxxxxxxxxxxxxxxxxx you recently acted as my estate agent to sell my house. Once receiving an offer from my home, you phone me several times and email me to arrange conveyancing. Nevertheless, I did send you an email ...
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“Buyer still homeless does doorstep really care .......”

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Feb 12,2021
Minithumbdown
By: 'John'
Feb 12,2021
2 people found
this helpful
My name is xxxxxxxxxxxxxxxxxxxxxx you recently acted as my estate agent to sell my house. Once receiving an offer from my home, you phone me several times and email me to arrange conveyancing. Nevertheless, I did send you an email stating that the Internet model ...
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“Great service & amazing price, well done sold......”

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Jan 28,2021
Minithumbup
By: 'Colin'
Jan 28,2021
0 people found
this helpful
Great service & amazing price, well done sold two properties for £99 each saved £3300 on one alone, very pleased...
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“Best decision to go with Doorsteps!...”

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Jan 25,2021
Minithumbup
By: 'Jade'
Jan 25,2021
1 people found
this helpful
We decided to put our house up for sale with not much hassle from Doorsteps. We agreed to go with the £499 package as we wanted professional photos and a floorplan. Experianced a bit of mis-communication with arranging the photographer but it was quickly rectified which ...
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“The experience at Doorsteps has been fantasti......”

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Jan 25,2021
Minithumbup
By: 'KP'
Jan 25,2021
0 people found
this helpful
The experience at Doorsteps has been fantastic. Very good service. In particular, the £599 package. Conveyancing is very good too....
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“My name is xxxxxxxxxxxxxxxxxxxxxx you recentl......”

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Jan 22,2021
Minithumbdown
By: 'John'
Jan 22,2021
1 people found
this helpful
My name is xxxxxxxxxxxxxxxxxxxxxx you recently acted as my estate agent to sell my house. Once receiving an offer from my home, you phone me several times and email me to arrange conveyancing. Nevertheless, I did send you an email stating that the Internet model ...
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“Unprofessional and uncontactable...”

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Jan 20,2021
Minithumbdown
By: 'KJ'
Jan 20,2021
0 people found
this helpful
The CEO of this company, Akshay Ruparelia actually blackmailed us. He refused to refund us until we removed our negative review on Google. Of course we have now put it back online as we really must warn others not to use this joke of a ...
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By: John McGrory
Jan 20, 2021
View all comments (1)
Great review very accurate as I am going through the same scenario my buyer has sold their home and waiting for doorsteps conveyancing firm to act, leaving young family homeless with 2 young children. Unbelievable now I know why they required to be paid upfront. ...

“Awful and incompetent. See Google reviews for......”

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Jan 14,2021
Minithumbdown
By: 'Awful'
Jan 14,2021
0 people found
this helpful
Awful and incompetent. See Google reviews for more details. Poor systems, ignore contact and viewing requests and can't contact to arrange viewings....
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“Horrible service and seem quite dodgy. If you......”

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Dec 18,2020
Minithumbdown
By: 'Daniel'
Dec 18,2020
1 people found
this helpful
Horrible service and seem quite dodgy. If you're dealing with someone on WhatsApp named -A watch out for this person, they seem like a scammer and very unprofessional. I had to cancel a viewing as I ended up accepting an offer on another property and ...
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“Excellent...”

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Dec 02,2020
Minithumbup
By: 'Karen'
Dec 02,2020
0 people found
this helpful
Very easy to use and manage portal - will certainly recommend them to friends and family. Will definitely use them again, excellent value for money....
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“They were brilliant!...”

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Nov 30,2020
Minithumbup
By: 'Susanna'
Nov 30,2020
0 people found
this helpful
They were brilliant! Efficient, great value for money and very hepful and supportive. The photographs actually looked like our house and the description was consise and accurate....
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“Would use again...”

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Nov 19,2020
Minithumbup
By: 'Richard'
Nov 19,2020
0 people found
this helpful
We were pretty impressed and we'd use them again next time for sure. The up front costs and no commission is the biggest draw. The listings they did for Rightmove and zoopla were excellent. Well thought out photos, good description and it jumped out. Only ...
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“Good but online system needs improvements...”

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Nov 19,2020
Minithumbdown
By: 'Sarah'
Nov 19,2020
0 people found
this helpful
Was quite difficult to speak to someone/the same person when timescales were tight. Was great being able to contact the seller directly but some things would have been easier to speak about with an agent and seemed the agent didn't know much about the ...
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“No communication- no information- difficult t......”

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Sep 28,2020
Minithumbdown
By: 'James'
Sep 28,2020
0 people found
this helpful
No communication- no information- difficult to contact- please stop trading you have affected my life in the worst possible way. If I could take you to court I would. You are dreadful people....
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“I used Doorsteps.co.uk to sell my house....”

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Sep 28,2020
Minithumbup
By: 'Tatiana'
Sep 28,2020
0 people found
this helpful
I used Doorsteps.co.uk to sell my house. This was the best solution for me. The communication and the process is seamless. Thoroughly recommend this option for anyone selling their home....
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“Poor service...”

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Sep 28,2020
Minithumbdown
By: 'Caroline'
Sep 28,2020
0 people found
this helpful
We tried to communicate with the agency after we had had a viewing of one of their properties, but spoke to someone who had trouble finding details of the property concerned and couldn't answer some simple questions on the room sizes on the plans Doorsteps ...
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“I was looking to buy somewhere having already......”

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Sep 26,2020
Minithumbdown
By: 'Jordan'
Sep 26,2020
1 people found
this helpful
I was looking to buy somewhere having already sold our house, we saw a new house advertised on Rightmove, and instantly loved it, we booked a viewing through the clunky doorsteps website, it was so awful on my phone, I had to end up doing ...
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“I have contacted you 4 times now to remove th......”

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Sep 25,2020
Minithumbdown
By: 'Josephine'
Sep 25,2020
1 people found
this helpful
I have contacted you 4 times now to remove the for sale sign and you tell me to email someone else. I had a text to say that I could remove it myself if it was easier for me. Are you having a laugh. I am ...
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“Why pay 1.5-2% to an estage agent??...”

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Sep 23,2020
Minithumbup
By: 'JONATHAN'
Sep 23,2020
1 people found
this helpful
Its a far better option than paying 1.5% to an estate agent. Provided you are prepared to do your own viewings and virtually manage the process yourself. Why would you pay an estate agent £2-£4k when you can do it through doorsteps for £455 (price i ...
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“You get what you pay for!...”

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Sep 23,2020
Minithumbdown
By: 'Lynda'
Sep 23,2020
0 people found
this helpful
I have used Doorsteps to try and sell a property. Pros: Quick to list property and get it on the property portals Staff are pleasant on the phone (when you eventually get through to them) Cheap option if you don't mind doing the viewings yourself ...
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“Simple, cost-effective, property marketing so......”

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Sep 23,2020
Minithumbup
By: 'Paul'
Sep 23,2020
0 people found
this helpful
Simple, cost-effective, property marketing solution for those who are happy to be a bit more involved in the process and don't wish to give way nearly 2% of their property value....
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“For a low cost online agent Initially i wasn'......”

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Sep 23,2020
Minithumbup
By: 'Laura'
Sep 23,2020
0 people found
this helpful
For a low cost online agent Initially i wasn't entirely sure what to expect. However I was pleasantly surprised. Although I seemed to have difficulty speaking to the account management team by phone ( partly due to the increased sales volumes due to stamp duty holiday ...
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“Definitely worth using for the savings alone...”

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Aug 27,2020
Minithumbup
By: 'Lex'
Aug 27,2020
1 people found
this helpful
Initially Doorsteps were really helpful and it was easy to start the process. However there were small errors e.g our advert types were incorrect and our floor plan wasn't shown online. These issues were rectified but it was difficult to get hold of Doorsteps ...
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“I really have mixed feelings about Doorsteps.......”

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Aug 17,2020
Minithumbdown
By: 'KEITH'
Aug 17,2020
2 people found
this helpful
I really have mixed feelings about Doorsteps. In one sense, I really like it, especially the price, but in another sense, it is so rough around the edges, in so many areas. They really need to introduce a more premium package which gives a great ...
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“I viewed one property with this company and s......”

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Aug 14,2020
Minithumbdown
By: 'Nic'
Aug 14,2020
1 people found
this helpful
I viewed one property with this company and subsequently was besieged with marketing emails and phone calls. On one occasion I was called at 9.54pm and text by them at 10.04. If you do deal with these, expect to receive pressure sales via calls, texts and ...
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“User Friendly....”

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Aug 13,2020
Minithumbup
By: 'Peter'
Aug 13,2020
0 people found
this helpful
Just can't beat Doorsteps re cost effectiveness . They seem to have all angles covered both online and the telephone if required. Cheapest around from my research, yet quality not compromised....
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“This is one of the best and cheapest ways to ......”

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Apr 21,2020
Minithumbup
By: 'Sarah'
Apr 21,2020
0 people found
this helpful
This is one of the best and cheapest ways to sell your property online, and it really works! I opted for the £99 package but also paid for a For Sale board @ £60 (this is really worth it as people do drive around looking for boards). The ...
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“Excellent service from beggining to startAl......”

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Apr 17,2020
Minithumbup
By: 'Laura'
Apr 17,2020
0 people found
this helpful
Excellent service from beggining to start Althought a bit relucant to sell my house online, I certainly was impressed by the way the handled selling my property. Very attentive and smooth service from Meera....
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“overall a good service...”

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Apr 17,2020
Minithumbup
By: 'Jon'
Apr 17,2020
0 people found
this helpful
Using the basic £99, I sold my property in 2 weeks above the asking price. I saved about £12000 which is stunning. I did all the work - photos, floor plans, description, viewings. So I can't comment on their services. Make sure the all enquiries are passed directly ...
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“My friendly local estate agent has a nice car, glossy ......”

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Apr 13,2020
Minithumbup
By: 'Neil'
Apr 13,2020
1 people found
this helpful
My friendly local estate agent has a nice car, glossy brochures and reassuring words about his expertise, but wanted nearly £4,000 to sell my house. He also valued it £20,000 lower than expected. So I decided to take my own photos, create a floorplan, and write my ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Complaints can be filed with any member of our team and immediately will be dealt with by relevant team members and management team also.
Last updated at 10:05 AM 28/08/2017 by Akshay Ruparelia

Awards won by Doorsteps.co.uk

Individual Branch Awards

London, W1K


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