Doorsteps.co.uk
4.2/5, 87 reviews
80% recommended
74% sales valuation accuracy
86% sales fee satisfaction
Doorsteps.co.uk is a hybrid estate agency covering the whole of the UK with our local property experts. We combine the human face of high street agents with a unique online infrastructure, and we're open 24/7.We knew ... show more Doorsteps.co.uk is a hybrid estate agency covering the whole of the UK with our local property experts. We combine the human face of high street agents with a unique online infrastructure, and we're open 24/7.
We knew there had to be a much cheaper way of selling homes. An honest, transparent and hassle-free way of selling the property. Estate agents at a fantastic price, but also a great level of service, by having the agent at your property, instead of behind a desk in his office. Since properties are largely sold online, not on the high street.
We imagined a world, where you could sell your house for less than a hundred pounds and you wouldn't have to leave your home. Do not hesitate to get a free property valuation.
Stop imagining. With Doorsteps, we make selling homes in Britain as easy as selling a car. No, easier.

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 74% 86% £21,000 £1,400,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
2 1 1 0 66 8 0 0 1 8
Areas covered
  • UK - NATIONWIDE
Address

W&N Building, Whitefriars Avenue
Harrow
Greater London
HA3 5RN
0208 012 8566

Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Advertise on
Members of
TPOS Sales TPOS Lettings TPOS
Latest Properties

No Properties

“This is one of the best and cheapest ways to ......”

Share on :
Apr 21,2020
Minithumbup
By: 'Sarah Field-Rayner'
Apr 21,2020
0 people found
this helpful
This is one of the best and cheapest ways to sell your property online, and it really works! I opted for the £99 package but also paid for a For Sale board @ £60 (this is really worth it as people do drive around looking for boards). The ...
read full review
Was this helpful? Yes

“Excellent service from beggining to startAl......”

Share on :
Apr 17,2020
Minithumbup
By: 'Laura Illiano'
Apr 17,2020
0 people found
this helpful
Excellent service from beggining to start Althought a bit relucant to sell my house online, I certainly was impressed by the way the handled selling my property. Very attentive and smooth service from Meera....
read full review
Was this helpful? Yes

“overall a good service...”

Share on :
Apr 17,2020
Minithumbup
By: 'Jon lomas'
Apr 17,2020
0 people found
this helpful
Using the basic £99, I sold my property in 2 weeks above the asking price. I saved about £12000 which is stunning. I did all the work - photos, floor plans, description, viewings. So I can't comment on their services. Make sure the all enquiries are passed directly ...
read full review
Was this helpful? Yes

“My friendly local estate agent has a nice car, glossy ......”

Share on :
Apr 13,2020
Minithumbup
By: 'Neil'
Apr 13,2020
0 people found
this helpful
My friendly local estate agent has a nice car, glossy brochures and reassuring words about his expertise, but wanted nearly £4,000 to sell my house. He also valued it £20,000 lower than expected. So I decided to take my own photos, create a floorplan, and write my ...
read full review
Was this helpful? Yes

“Helpful and efficient...”

Share on :
Apr 11,2020
Minithumbup
By: 'Helen'
Apr 11,2020
0 people found
this helpful
Doorsteps were great from start to finish - uploading photos was straightforward and everyone we dealt with was helpful and efficient....
read full review
Was this helpful? Yes

“good service and very helpful team...”

Share on :
Apr 10,2020
Minithumbup
By: 'Tejas Raithatha'
Apr 10,2020
0 people found
this helpful
I sold my house via doorsteps. They provided with a good service and very helpful team. They were as helpful as the high street vendors and at fraction of the price....
read full review
Was this helpful? Yes

“I couldn't be more pleased with doorsteps.co.......”

Share on :
Apr 10,2020
Minithumbup
By: 'Stephen Jones'
Apr 10,2020
0 people found
this helpful
I couldn't be more pleased with doorsteps.co.uk. They did everything they said they would do and the property sold for a good price without having to give lots to an agency....
read full review
Was this helpful? Yes

“Doorsteps has provided me with a great servic......”

Share on :
Apr 09,2020
Minithumbup
By: 'B T'
Apr 09,2020
0 people found
this helpful
Doorsteps has provided me with a great service. All staff have been extremely helpful. I would definitely recommend them. B...
read full review
Was this helpful? Yes

“*PLEASE AVOID AT ALL COSTS!!!!* - Conveyancing lies...”

Share on :
Apr 06,2020
Minithumbdown
By: 'Kerry R'
Apr 06,2020
1 people found
this helpful
Long detailed review but I would hate for anyone to go through what I currently am with doorsteps and to experience the horrific service I am receiving from them. I have refrained from writing any reviews however they simply do not care. I have been ...
read full review
Was this helpful? Yes

“Avoid at all costs...”

Share on :
Feb 06,2020
Minithumbdown
By: 'Martin Joyce'
Feb 06,2020
2 people found
this helpful
They don't pass on information from prospective purchasers so there is no way that they will legitimately sell your home....
read full review
Was this helpful? Yes

“Lying Cheating Fraudsters...”

Share on :
Feb 06,2020
Minithumbdown
By: 'Junaid Khan'
Feb 06,2020
0 people found
this helpful
Terrible service from the start. Didn't bother chasing up potential buyers and when the house did sell two years after being marketed, they cheated me out of my money. They gave me a quote in writing and then charged me over £500 on top of the ...
read full review
Was this helpful? Yes

“Disappointing. I decided to pay extra for a ......”

Share on :
Nov 18,2019
Minithumbdown
By: 'Kim Williams'
Nov 18,2019
0 people found
this helpful
Disappointing. I decided to pay extra for a viewings package. This was a mistake. Doorsteps use a separate estate agent for this service and as a result, this causes endless confusion as the 2 companies don't appear to communicate at all! I had a viewing arranged ...
read full review
Was this helpful? Yes

“A huge waste of time and effort. Very unreliable!...”

Share on :
Sep 26,2019
Minithumbdown
By: 'Jonny'
Sep 26,2019
0 people found
this helpful
I came across Doorsteps whilst I was searching for a flat to buy. The process to make a booking for a viewing is quite fast and efficient, everything went smooth including viewing the property with the actual seller. I ended up liking the property and ...
read full review
Was this helpful? Yes

“Data Breaches...”

Share on :
May 28,2019
Minithumbdown
By: 'Liverpool91'
May 28,2019
4 people found
this helpful
The service of doorsteps is unprofessional. They act like an extremely small, naive and ignorant company. They lost us the sale of our house due to not responding to our buyer's emails, or forwarding them onto us. They then shared our personal data with 400 of ...
read full review
Was this helpful? Yes

“Doorsteps...”

Share on :
May 01,2019
Minithumbdown
By: 'Doorsteps'
May 01,2019
2 people found
this helpful
the doorstep computer system is very limited and not flexible. they lost my phone number a viewer complained that he could not contact me. the staff just put me on hold....
read full review
Comment on agent fees
fees are cheap.
Was this helpful? Yes

“Always updated and very supportive team...”

Share on :
Apr 19,2019
Minithumbup
By: 'Teresa'
Apr 19,2019
0 people found
this helpful
I have received outstanding service from Doorsteps throughout my property sale. The team are always available either by text, email or phone call. The service recieved from all team members is awesome....
read full review
Comment on agent fees
Agents fees are really good especially for the level of service provided.
Was this helpful? Yes

“Unethical company-AVOID...”

Share on :
Apr 15,2019
Minithumbdown
By: 'Sherry R'
Apr 15,2019
3 people found
this helpful
Wrong decision made to go with the doorsteps. Communication is not effective, agent could not find our details when viewers trying to book appointment, hardly any feedback is received from the viewers. It is cheap, but you get what you pay for. Paid £1500 conveyancing beforehand, ...
read full review
Was this helpful? Yes
By: liz
Feb 07, 2020
View all comments (2)
My trustpilot review was also pulled as the company complained even though it was genuine. Trustpilot never contacted me. Most of the positive trustpilot reviews are scams written by the company themselves, they are all written in the same style referencing named staff at the company. Shame on you untrustworthypilot. ...

“Sold !...”

Share on :
Apr 15,2019
Minithumbup
By: 'TrishP'
Apr 15,2019
0 people found
this helpful
Excellent company, informed us throughout the whole selling process, even excellent after sales, no enquiry was a problem, I would highly recommend this company, and I would use again , the staff are brilliant, even though we live in Scotland ! I dealt with another famous online ...
read full review
Comment on agent fees
Excellent fee for the service we received :)
Was this helpful? Yes

“Excellent value...”

Share on :
Apr 15,2019
Minithumbup
By: 'Dave'
Apr 15,2019
0 people found
this helpful
£200 only! To sell my property, I saved over £2000! Service excellent, friendly staff, I now have a brand new designed garden with the savings....
read full review
Comment on agent fees
Excellent
Was this helpful? Yes

“No call backs...”

Share on :
Apr 12,2019
Minithumbdown
By: 'Martin'
Apr 12,2019
2 people found
this helpful
We have been promised a call back to discuss our sale on 3 different occasions over 7 days and still no contact. Its frustrating to say the least....
read full review
Comment on agent fees
Very cheap
Was this helpful? Yes

“Really poor customer service...”

Share on :
Apr 08,2019
Minithumbup
By: 'Mrs H'
Apr 08,2019
2 people found
this helpful
Asked for a viewing which was never confirmed. Asked again and was told they would contact the vendor. We then got an email from the vendor. Surely passing on personal details is against GDPR and at best highly unprofessional. We arranged a viewing and was ...
read full review
Comment on agent fees
Hopefully not a lot
Was this helpful? Yes

“Avoid at all costs!...”

Share on :
Jan 28,2019
Minithumbdown
By: 'Dissatisfied!'
Jan 28,2019
2 people found
this helpful
After asking 6 times for room sizes of a property I'm interested in I'm giving up, very unprofessional company, the people on chat answer lime robots and dont read your questions, property on rightmove but cant find on doorsteps website, you definetely get what you pay ...
read full review
Comment on agent fees
N/A
Was this helpful? Yes

“STAY CLEAR FROM THIS DISHONEST AGENT...”

Share on :
Jan 02,2019
Minithumbdown
By: 'Manchester Property Developers Association'
Jan 02,2019
2 people found
this helpful
I am very dissatisfied and disappointed with this agency. They are very unprofessional and dishonest in their nature. The seller had accepted an offer on a property to which the agency had agreed to take the property off the market and not accept any more ...
read full review
Comment on agent fees
Bad
Was this helpful? Yes
By: Paula
Jan 15, 2019
View all comments (2)
Doorsteps do not make any commission on a sale so, that would have zero benefit to them. What's more likely to be the issue is the seller wanted to take the higher offer, probably demanding quite strongly to get in touch with you and take the abuse. Money talks for the sellers and not no commission estate agents! ...

“Terrible experience- unprofessional...”

Share on :
Dec 03,2018
Minithumbdown
By: 'B'Water'
Dec 03,2018
2 people found
this helpful
We responded to Black Friday marketing, only to be told that we will have to use their "solicitors" at £800+VAT (not in their advertising NOT even small print of Terms & Condition. On questioning the person that had previously claimed to be the "sales manager", it ...
read full review
Comment on agent fees
Bad
Was this helpful? Yes

“We were very impressed by the service from Doorsteps.Getting ......”

Share on :
Nov 27,2018
Minithumbup
By: 'Miss P'
Nov 27,2018
1 people found
this helpful
We were very impressed by the service from Doorsteps. Getting the house on the market was very straightforward. We already had photos, a description and a floorplan, so it was great to discover that we did not have to pay for these extra services with ...
read full review
Comment on agent fees
Very good. Amazing in fact!
Was this helpful? Yes

“Appalling and unacceptable...”

Share on :
Sep 11,2018
Minithumbdown
By: 'Michelle'
Sep 11,2018
2 people found
this helpful
All, I would like to share my experience with this online agent. Please read before you decide to use this agent. As a first time seller, I chose the agent based on the reviews on Trustpilot but I regret and am so utterly disappointed. The ...
read full review
Comment on agent fees
BAD
Was this helpful? Yes

“Let down after let down...”

Share on :
Apr 30,2018
Minithumbdown
By: 'timpsyb'
Apr 30,2018
5 people found
this helpful
After several fails so far, such as failing to contact potential buyers with viewing times, I now learn from some of them that they have not been contacted about feedback which Doorsteps told me they were going to do. One did say they had an ...
read full review
Was this helpful? Yes
By: David Hiscoke
Jun 08, 2018
View all comments (1)
Paid £599 for the full 'package' which included viewings. Agent sent people round unannounced (said they booked but not forwarded to me), problems with the calibre of people viewing, agent not accepting my price at first. Offered £125 refund (still not refunded) by Akshay. I feel totally let down, have lost 3 potential properties which are now sold. Real nightmare from start to finish. ...

“We used this agent to sell our home in Manchester. ......”

Share on :
Feb 12,2018
Minithumbup
By: 'Lee'
Feb 12,2018
1 people found
this helpful
We used this agent to sell our home in Manchester. Of all the companies that we had to deal with during this stressful process, these were the easiest, cheapest and most helpful. £99 upfront and that was it! Yes we had to do the viewings ourselves ...
read full review
Comment on agent fees
£99 all in - unbelievably cheap but believe it!
Was this helpful? Yes

“We highly recommend Doorsteps - the best Estate Agency we ......”

Share on :
Nov 11,2017
Minithumbup
By: 'Magda'
Nov 11,2017
2 people found
this helpful
We highly recommend Doorsteps - the best Estate Agency we have used so far & and what is even more, the cheapest one on the market. The service was outstanding, excellent communication, Krishan in particular was very supportive and helpful. Our property was listed extremely well ...
read full review
Comment on agent fees
Great value for money
Was this helpful? Yes

“I was very impressed with the service I got from ......”

Share on :
Oct 14,2017
Minithumbup
By: 'Sanchit'
Oct 14,2017
0 people found
this helpful
I was very impressed with the service I got from Doorsteps, especially given the price I paid. The account managers were helpful and prompt with their replies and getting people booked in and chasing them up for feedback. Once the offers came in they also ...
read full review
Comment on agent fees
199 for everything - cheapest there is!
Was this helpful? Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Complaints can be filed with any member of our team and immediately will be dealt with by relevant team members and management team also.
Last updated at 10:05 AM 28/08/2017 by Akshay Ruparelia

Awards won by Doorsteps.co.uk

Individual Branch Awards

London, W1K


.
As Seen On

Find the Best Agent to
Sell or Rent Your Home