Doorsteps.co.uk
4.4/5, 75 reviews
83% recommended
73% sales valuation accuracy
90% sales fee satisfaction
Doorsteps.co.uk is a hybrid estate agency covering the whole of the UK with our local property experts. We combine the human face of high street agents with a unique online infrastructure, and we're open 24/7.We knew ... show more Doorsteps.co.uk is a hybrid estate agency covering the whole of the UK with our local property experts. We combine the human face of high street agents with a unique online infrastructure, and we're open 24/7.
We knew there had to be a much cheaper way of selling homes. An honest, transparent and hassle-free way of selling the property. Estate agents at a fantastic price, but also a great level of service, by having the agent at your property, instead of behind a desk in his office. Since properties are largely sold online, not on the high street.
We imagined a world, where you could sell your house for less than a hundred pounds and you wouldn't have to leave your home. Do not hesitate to get a free property valuation.
Stop imagining. With Doorsteps, we make selling homes in Britain as easy as selling a car. No, easier.

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 73% 90% £21,000 £1,400,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
2 1 1 0 58 5 0 0 1 7
Areas covered
  • UK - NATIONWIDE
Address

W&N Building, Whitefriars Avenue
Harrow
Greater London
HA3 5RN
0208 012 8566

Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Members of
TPOS Sales TPOS Lettings TPOS
Latest Properties

No Properties

“A huge waste of time and effort. Very unreliable!...”

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Sep 26,2019
Minithumbdown
By: 'Jonny'
Sep 26,2019
0 people found
this helpful
I came across Doorsteps whilst I was searching for a flat to buy. The process to make a booking for a viewing is quite fast and efficient, everything went smooth including viewing the property with the actual seller. I ended up liking the property and ...
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“Data Breaches...”

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May 28,2019
Minithumbdown
By: 'Liverpool91'
May 28,2019
3 people found
this helpful
The service of doorsteps is unprofessional. They act like an extremely small, naive and ignorant company. They lost us the sale of our house due to not responding to our buyer's emails, or forwarding them onto us. They then shared our personal data with 400 of ...
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“Doorsteps...”

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May 01,2019
Minithumbdown
By: 'Doorsteps'
May 01,2019
1 people found
this helpful
the doorstep computer system is very limited and not flexible. they lost my phone number a viewer complained that he could not contact me. the staff just put me on hold....
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Comment on agent fees
fees are cheap.
Was this helpful? Yes

“Always updated and very supportive team...”

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Apr 19,2019
Minithumbup
By: 'Teresa'
Apr 19,2019
0 people found
this helpful
I have received outstanding service from Doorsteps throughout my property sale. The team are always available either by text, email or phone call. The service recieved from all team members is awesome....
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Comment on agent fees
Agents fees are really good especially for the level of service provided.
Was this helpful? Yes

“Unethical company-AVOID...”

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Apr 15,2019
Minithumbdown
By: 'Sherry R'
Apr 15,2019
2 people found
this helpful
Wrong decision made to go with the doorsteps. Communication is not effective, agent could not find our details when viewers trying to book appointment, hardly any feedback is received from the viewers. It is cheap, but you get what you pay for. Paid £1500 conveyancing beforehand, ...
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By: James
Jul 10, 2019
View all comments (1)
I am currently trying to put a few offers in for a house and I have tried to ring the 8 plus times to explain my final offer and still get an email this morning stating what is my final offer. Rang themagain and was on hold for over 10mins to get to accounts department which then they stated they will ring me back. Last time they stated they will ring me back I didn't hear from them. If they accept my offer I will not be using this company. ...

“Sold !...”

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Apr 15,2019
Minithumbup
By: 'TrishP'
Apr 15,2019
0 people found
this helpful
Excellent company, informed us throughout the whole selling process, even excellent after sales, no enquiry was a problem, I would highly recommend this company, and I would use again , the staff are brilliant, even though we live in Scotland ! I dealt with another famous online ...
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Comment on agent fees
Excellent fee for the service we received :)
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“Excellent value...”

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Apr 15,2019
Minithumbup
By: 'Dave'
Apr 15,2019
0 people found
this helpful
£200 only! To sell my property, I saved over £2000! Service excellent, friendly staff, I now have a brand new designed garden with the savings....
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Comment on agent fees
Excellent
Was this helpful? Yes

“No call backs...”

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Apr 12,2019
Minithumbdown
By: 'Martin'
Apr 12,2019
2 people found
this helpful
We have been promised a call back to discuss our sale on 3 different occasions over 7 days and still no contact. Its frustrating to say the least....
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Comment on agent fees
Very cheap
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“Really poor customer service...”

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Apr 08,2019
Minithumbup
By: 'Mrs H'
Apr 08,2019
2 people found
this helpful
Asked for a viewing which was never confirmed. Asked again and was told they would contact the vendor. We then got an email from the vendor. Surely passing on personal details is against GDPR and at best highly unprofessional. We arranged a viewing and was ...
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Comment on agent fees
Hopefully not a lot
Was this helpful? Yes

“Avoid at all costs!...”

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Jan 28,2019
Minithumbdown
By: 'Dissatisfied!'
Jan 28,2019
2 people found
this helpful
After asking 6 times for room sizes of a property I'm interested in I'm giving up, very unprofessional company, the people on chat answer lime robots and dont read your questions, property on rightmove but cant find on doorsteps website, you definetely get what you pay ...
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Comment on agent fees
N/A
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“STAY CLEAR FROM THIS DISHONEST AGENT...”

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Jan 02,2019
Minithumbdown
By: 'Manchester Property Developers Association'
Jan 02,2019
2 people found
this helpful
I am very dissatisfied and disappointed with this agency. They are very unprofessional and dishonest in their nature. The seller had accepted an offer on a property to which the agency had agreed to take the property off the market and not accept any more ...
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Comment on agent fees
Bad
Was this helpful? Yes
By: Paula
Jan 15, 2019
View all comments (2)
Doorsteps do not make any commission on a sale so, that would have zero benefit to them. What's more likely to be the issue is the seller wanted to take the higher offer, probably demanding quite strongly to get in touch with you and take the abuse. Money talks for the sellers and not no commission estate agents! ...

“Terrible experience- unprofessional...”

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Dec 03,2018
Minithumbdown
By: 'B'Water'
Dec 03,2018
2 people found
this helpful
We responded to Black Friday marketing, only to be told that we will have to use their "solicitors" at £800+VAT (not in their advertising NOT even small print of Terms & Condition. On questioning the person that had previously claimed to be the "sales manager", it ...
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Comment on agent fees
Bad
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“We were very impressed by the service from Doorsteps.Getting ......”

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Nov 27,2018
Minithumbup
By: 'Miss P'
Nov 27,2018
1 people found
this helpful
We were very impressed by the service from Doorsteps. Getting the house on the market was very straightforward. We already had photos, a description and a floorplan, so it was great to discover that we did not have to pay for these extra services with ...
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Comment on agent fees
Very good. Amazing in fact!
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“Appalling and unacceptable...”

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Sep 11,2018
Minithumbdown
By: 'Michelle'
Sep 11,2018
2 people found
this helpful
All, I would like to share my experience with this online agent. Please read before you decide to use this agent. As a first time seller, I chose the agent based on the reviews on Trustpilot but I regret and am so utterly disappointed. The ...
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Comment on agent fees
BAD
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“Let down after let down...”

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Apr 30,2018
Minithumbdown
By: 'timpsyb'
Apr 30,2018
5 people found
this helpful
After several fails so far, such as failing to contact potential buyers with viewing times, I now learn from some of them that they have not been contacted about feedback which Doorsteps told me they were going to do. One did say they had an ...
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By: David Hiscoke
Jun 08, 2018
View all comments (1)
Paid £599 for the full 'package' which included viewings. Agent sent people round unannounced (said they booked but not forwarded to me), problems with the calibre of people viewing, agent not accepting my price at first. Offered £125 refund (still not refunded) by Akshay. I feel totally let down, have lost 3 potential properties which are now sold. Real nightmare from start to finish. ...

“We used this agent to sell our home in Manchester. ......”

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Feb 12,2018
Minithumbup
By: 'Lee'
Feb 12,2018
1 people found
this helpful
We used this agent to sell our home in Manchester. Of all the companies that we had to deal with during this stressful process, these were the easiest, cheapest and most helpful. £99 upfront and that was it! Yes we had to do the viewings ourselves ...
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Comment on agent fees
£99 all in - unbelievably cheap but believe it!
Was this helpful? Yes

“We highly recommend Doorsteps - the best Estate Agency we ......”

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Nov 11,2017
Minithumbup
By: 'Magda'
Nov 11,2017
2 people found
this helpful
We highly recommend Doorsteps - the best Estate Agency we have used so far & and what is even more, the cheapest one on the market. The service was outstanding, excellent communication, Krishan in particular was very supportive and helpful. Our property was listed extremely well ...
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Comment on agent fees
Great value for money
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“I was very impressed with the service I got from ......”

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Oct 14,2017
Minithumbup
By: 'Sanchit'
Oct 14,2017
0 people found
this helpful
I was very impressed with the service I got from Doorsteps, especially given the price I paid. The account managers were helpful and prompt with their replies and getting people booked in and chasing them up for feedback. Once the offers came in they also ...
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Comment on agent fees
199 for everything - cheapest there is!
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“Great service at a great price.. no % costs which makes ......”

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Oct 12,2017
Minithumbup
By: 'Great service'
Oct 12,2017
0 people found
this helpful
Great service at a great price.. no % costs which makes a great saving..veey easy to use.and great coverage online....
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Comment on agent fees
Excellent.. cheapest by far
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“Ok an honest no frills review: I was told by ......”

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Oct 05,2017
Minithumbup
By: 'Mr Lynn'
Oct 05,2017
2 people found
this helpful
Ok an honest no frills review: I was told by two estate agents that they wanted just under 3 grand to sell my house and one even wanted money upfront for better photographs. so i seen the add for Doorstep.co.uk. and after given it ...
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Comment on agent fees
come on these guys sold my house for Two hundred quid they saved me a fortune
Was this helpful? Yes

“For the price Doorsteps is a fantastic service. Thank-you Doorsteps ......”

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Sep 28,2017
Minithumbup
By: 'Kate'
Sep 28,2017
0 people found
this helpful
For the price Doorsteps is a fantastic service. Thank-you Doorsteps and to Sanchit especially. He made it easy to communicate with potential buyers and answered emails and returned calls very fast. Nothing was too difficult for him to organise and he had a very positive ...
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Comment on agent fees
Great
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“The whole experience of selling our property has been fuss ......”

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Sep 26,2017
Minithumbup
By: 'Mrs Carter'
Sep 26,2017
0 people found
this helpful
The whole experience of selling our property has been fuss free and very professional. The agent that did our valuation and photographs was very knowledgable and professional. He gave valuable information as regards selling our property. The agent we received when the viewings were being ...
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Comment on agent fees
Good professional fuss free service at a great price.
Was this helpful? Yes

“We are very happy with the agency, their support and ......”

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Sep 19,2017
Minithumbup
By: 'Tsveta'
Sep 19,2017
0 people found
this helpful
We are very happy with the agency, their support and most of all their low fees! Thank you Krishan! We sold subject to contract in less than 10 days....
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Comment on agent fees
Best of all agent fees out there! We are very happy customers!
Was this helpful? Yes

“Very professional and efficient service. I would highly recommend using ......”

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Sep 15,2017
Minithumbdown
By: 'Rick Morder'
Sep 15,2017
1 people found
this helpful
Very professional and efficient service. I would highly recommend using Nicholas. We would certainly use and recommend him to everyone!...
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“Easy and straightforward to deal with, fantastic price - for ......”

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Sep 05,2017
Minithumbup
By: 'CathyD'
Sep 05,2017
1 people found
this helpful
Easy and straightforward to deal with, fantastic price - for just £99 they did so much from putting the advert up and arranging viewings to liaising with solicitors. We sold in around ten days. I've recommended Doorsteps to friends....
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Comment on agent fees
Great fees - just one price, no hidden costs.
Was this helpful? Yes

“We decided to use Doorsteps after seeing an online advertisement ......”

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Sep 05,2017
Minithumbup
By: 'KAS68'
Sep 05,2017
1 people found
this helpful
We decided to use Doorsteps after seeing an online advertisement and reading about the service. It seemed too good to be true - but we thought we would give it a try as we were not in a hurry to sell. We paid for the ...
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Comment on agent fees
Excellent value for money
Was this helpful? Yes

“I like the team at Doorstep, if seeking a very ......”

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Sep 04,2017
Minithumbup
By: 'Peter Quinlan'
Sep 04,2017
1 people found
this helpful
I like the team at Doorstep, if seeking a very low price way to offer your property for sale to the entire online market; I would recommend them without hesitation. Be aware they are not traditional estate agents but I believe they will increase their ...
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Comment on agent fees
how could anybody be negative about Doorsteps fees!
Was this helpful? Yes

“I placed my 3 bed semi detached house on the Market ......”

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Sep 01,2017
Minithumbup
By: 'Caroline'
Sep 01,2017
0 people found
this helpful
I placed my 3 bed semi detached house on the Market in Scotland, with doorsteps and was very happy to get a great response, ,Krishan contacted me and guided me through what I need to do, I uploaded my photos and description and it was online ...
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Comment on agent fees
Excellent agent fees, great concept.
Was this helpful? Yes

“Great company to deal with, absolutely hassle free and priced ......”

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Aug 31,2017
Minithumbup
By: 'Jack Simpson'
Aug 31,2017
0 people found
this helpful
Great company to deal with, absolutely hassle free and priced really well too. Had multiple conversations with the team over various weekends which proves to me their service standards are to the max!...
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Comment on agent fees
Good
Was this helpful? Yes

“Made me wonder what estate agents actually do before these ......”

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Aug 31,2017
Minithumbup
By: 'Caramshall'
Aug 31,2017
0 people found
this helpful
Made me wonder what estate agents actually do before these guys came along. A brilliant and effective service, communication was clear and the team were pleasant and brilliant throughout. A similar house was being sold in our road by a normal estate agency and ours ...
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Comment on agent fees
Amazing - we save over 8k!
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Complaints can be filed with any member of our team and immediately will be dealt with by relevant team members and management team also.
Last updated at 10:05 AM 28/08/2017 by Akshay Ruparelia

Awards won by Doorsteps.co.uk

Individual Branch Awards

London, W1K


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