Doorknobs
1.9/5, 14 reviews
21% recommended
71% sales valuation accuracy
83% sales fee satisfaction
100% lettings valuation accuracy
71% lettings fee satisfaction
Doorknobs are the local experts in letting rented property to tenants in the area and can help you find the rented accommodation you're searching for, from a studio flat to a detached house and all types of property lettings in-between. show more Doorknobs are the local experts in letting rented property to tenants in the area and can help you find the rented accommodation you're searching for, from a studio flat to a detached house and all types of property lettings in-between.

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 71% 83% £0 £0
Lettings 100% 71% £275 £600
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
2 0 1 10 0 0 0 1 0 0
Areas covered
Address

Post Office Square, 2 Vale Road
Tunbridge Wells
Kent
TN1 1BP
01892 512101

Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Members of
NAEA ARLA TPOS Lettings
Latest Properties

No Properties

“Rude ignorant it could not be possible to be ......”

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Nov 15,2019
Minithumbdown
By: 'Cameron Thomas Hamblin'
Nov 15,2019
0 people found
this helpful
Rude ignorant it could not be possible to be less helpful oddly enough the actual property owner is great I would think they would be better served securing the services of a more reputable agent they are out there...
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“just read all the other negative feedback, there's plenty...”

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Jun 11,2019
Minithumbdown
By: 'They know who'
Jun 11,2019
1 people found
this helpful
Where do I start? I am currently a tenant, I have been for some years. I'm very unhappy with the standards they work by at doorknobs and I would suggest you check other letting agents in town before begging any enquiries with them. Obviously if ...
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Comment on agent fees
not the issue
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“Doorknobs have been managing a property for me for the ......”

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Jan 16,2018
Minithumbup
By: 'Shelley Jones'
Jan 16,2018
1 people found
this helpful
Doorknobs have been managing a property for me for the past year. Not only did they find a lovely pair of tenants to rent the flat, they have always been speedy, communicative and make it all so much easier for me. Couldn't recommend them more ...
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“Disgusting agency. They treat*ed me like dirt and are ......”

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Nov 20,2017
Minithumbdown
By: 'Victoria Skinner'
Nov 20,2017
1 people found
this helpful
Disgusting agency. They treat*ed me like dirt and are only interested in pleasing landlords. My landlord kept letting himself into my flat without notice and they didn't care. They also sent people round to view my flat without giving me notice and forgetting to ...
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“I rented a property through these guys 4 years ago, paid ......”

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Aug 04,2017
Minithumbdown
By: 'Unhappy'
Aug 04,2017
0 people found
this helpful
I rented a property through these guys 4 years ago, paid my deposit, moved in but never got my DPS letter stating my deposit was protected. When i contacted them they said they had given my deposit to the landlord and it was his problem. Well ...
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Comment on agent fees
Resonable
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“As the buyer going through doorknobs I had the most ......”

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Apr 08,2017
Minithumbdown
By: 'Unsaticfied customer'
Apr 08,2017
0 people found
this helpful
As the buyer going through doorknobs I had the most unprofessional experience with staff members and the service I received. Doorknobs lost the keys to my property which I later found out the builders had and not given back. The manager at Doorknobs knew nothing ...
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“I have been absolutely disgusted with the service from Doorknobs, ......”

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Apr 01,2017
Minithumbdown
By: 'Zarina'
Apr 01,2017
0 people found
this helpful
I have been absolutely disgusted with the service from Doorknobs, Tunbridge Wells. The flat was rented out to me without following fire safety - the smoke alarm system was faulty (as verified by the fire service) and all the extinguishers and fire blankets had expired 5 ...
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Comment on agent fees
The rent was average for Tunbridge Wells...the deposit deductions totalled approximately £300 (the total amount is still to be confirmed to me).
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“Problems arose at the end of tenancy with large deposit ......”

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Dec 01,2016
Minithumbdown
By: 'Andrea'
Dec 01,2016
1 people found
this helpful
Problems arose at the end of tenancy with large deposit deductions being made for very subjective views on cleanliness which were extremely harsh. Their professional cleaning clause is vague and unenforceable. Seems that they bank on people taking their word for it and not going ...
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“Unprofessional and rude with little care for tenants. I regret ......”

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Nov 12,2016
Minithumbdown
By: 'Darren'
Nov 12,2016
1 people found
this helpful
Unprofessional and rude with little care for tenants. I regret renting with doorknobs and am glad that my tenancy has now ended....
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“I received excellent and helpful advice from Katie. The whole ......”

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Apr 23,2013
Minithumbup
By: 'Lisa Coleman'
Apr 23,2013
0 people found
this helpful
I received excellent and helpful advice from Katie. The whole process was fully explained to me from beginning to end and i received an efficient and friendly service. I was treated with the utmost courtesy and respect. I would have no hesitation in recommending Doorknobs ...
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“I have dealt with many agents since arriving in the ......”

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Mar 13,2013
Minithumbup
By: 'Christine Muscat'
Mar 13,2013
0 people found
this helpful
I have dealt with many agents since arriving in the UK 8 years ago, as a buyer, landlord and tenant too. In this instance I was a tenant and although everybody has different experiences according to their circumstances, I can safely say that my experience of ...
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“Doorknobs, in my opinion, are the kind of organisation that ......”

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Dec 06,2012
Minithumbdown
By: 'AmazingGrace'
Dec 06,2012
3 people found
this helpful
Doorknobs, in my opinion, are the kind of organisation that give lettings agencies a bad name. They are very unfriendly, very unhelpful and make promises which they fail to keep. Have a search around Google and you'll soon get a vibe of others experiences. I ...
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By: Jack
Oct 21, 2013
View all comments (1)
We are sorry that you had an unfortunate experience with us. We do try to be helpful and you can find many excellent reviews in Google that praise our service. ...

“This agency like the Town of Tunbridge Wells is just ......”

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May 02,2011
Minithumbdown
By: 'Awful experience'
May 02,2011
1 people found
this helpful
This agency like the Town of Tunbridge Wells is just the pits....
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By: jack
Oct 21, 2013
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We are sorry that you found our service not to your liking. We do our best to be helpful to prospective tenants at all times. We do not share your opinion of Tunbridge Wells! ...

“These people are just nasty and rude. Very judgmental as ......”

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Feb 03,2010
Minithumbdown
By: 'Disgusted Tunbridge Wells'
Feb 03,2010
3 people found
this helpful
These people are just nasty and rude. Very judgmental as well about their clients. I had problems with one of the tenants here who basically expected me to be at his back and call, he became abusive and rude reducing me to tears. When I ...
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By: Disappointed tenant
Aug 26, 2012
View all comments (1)
A rude and unhelpful agency. Rarely return calls and treat tenants a a lower order of being. We were hanging around all afternoon for the agent who was supposed to show a new tenant around our flat and he did not turn up and did not deign to give us a phone call. Unjustified charges for very little work. ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by Doorknobs

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