Dockside Property Services
4.6/5, 113 reviews
89% recommended
91% sales valuation accuracy
92% sales fee satisfaction
97% lettings valuation accuracy
93% lettings fee satisfaction



Property Features

We are a real estate agent covering the Docklands, Royal Dock and Kent areas. We offer rentals, sales, property management and mortgage services. show more We are a real estate agent covering the Docklands, Royal Dock and Kent areas. We offer rentals, sales, property management and mortgage services.
Dockside Property Services Kent Limited - Click to Visit Our Website

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 91% 92% £175,000 £550,000
Lettings 97% 93% £400 £1,705
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
42 3 37 8 12 0 2 0 8 1
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Advertise on
Members of
NAEA ARLA TDS
Latest Properties

No Properties

Images & Videos
Dockside Property Services Branches (view all 2)

“Thrilled about my new apartment! The spacious......”

Share on :
Dec 18,2023
Minithumbdown
Alice
By: 'Habib'
Dec 18,2023
0 people found
this helpful
Thrilled about my new apartment! The spacious layout and natural light are a game-changer. Unpacking felt like unwrapping surprises, and the neighborhood vibe is so welcoming. Grateful for this fresh start! Alice was great, Thanks ever so much 😊...
read full review
Was this helpful? Yes

“Letting...”

Share on :
Nov 10,2023
Minithumbup
By: 'Alex'
Nov 10,2023
0 people found
this helpful
Moving can be very stressful and from start to finish Dockside property made the process very smooth. Any queries was dealt with very professional. I'm disappointed they are not managing the property....
read full review
Was this helpful? Yes

“Harry had all the info I needed and was very ......”

Share on :
May 12,2023
Minithumbup
Harry
By: 'C'
May 12,2023
0 people found
this helpful
Harry had all the info I needed and was very professional. I would recommend him to anyone that was looking to let a property....
read full review
Was this helpful? Yes

“fantastic staff members are very helpful to c......”

Share on :
Oct 28,2021
Minithumbup
Harry
By: 'troy blackburn'
Oct 28,2021
0 people found
this helpful
fantastic staff members are very helpful to customers a 5***** A1 place to go to to get new property in the Gillingham agents shop...
read full review
Was this helpful? Yes

“I would like to thank Ms Ellie....”

Share on :
Jul 14,2021
Minithumbup
Ellie
By: 'Nima'
Jul 14,2021
0 people found
this helpful
I would like to thank Ms Ellie at Dockside for being so supportive, communicative and helpful with managing my property. You are amazing. Thank you :)...
read full review
Was this helpful? Yes

“First Class Agent...”

Share on :
Jul 05,2021
Minithumbup
Jenny
By: 'Tracey Phipps'
Jul 05,2021
0 people found
this helpful
Jenny at Dockside has been an absolute godsend with the sale of our property and onward purchase. Couldn't have asked for a better agent and the whole process was seamless....
read full review
Was this helpful? Yes
By: Gary read
May 04, 2023
View all comments (1)
Jenny is a totally incompetent estate agent. I dealt with her 18 months ago. Never again. ...

“Jenny has been brilliant from start to finish......”

Share on :
Jun 25,2021
Minithumbup
Jenny
By: 'Paul Walker'
Jun 25,2021
0 people found
this helpful
Jenny has been brilliant from start to finish in our purchase of an apartment with her as selling agent. She was supportive and extraordinarily helpful at even the most difficult times in our journey (and there were a few!). Cool, calm and collected at all ...
read full review
Was this helpful? Yes

“I would like to thank Ms Jenny Foster for her......”

Share on :
Feb 22,2021
Minithumbup
Jenny
By: 'Mohammadali'
Feb 22,2021
0 people found
this helpful
I would like to thank Ms Jenny Foster for her professionalism, true caring nature and the ability to communicate effectively during the sell process. Thank you ?....
read full review
Was this helpful? Yes

“Impressed with their quick reply....”

Share on :
Nov 06,2020
Minithumbup
Tiffany
By: 'Naeem'
Nov 06,2020
0 people found
this helpful
I had to rent a property in Rochester at really short notice as my landlord had his place repossessed. The Dockside office found me and my wife a really great flat and handled all the paperwork really quickly. They made a stressful time in my ...
read full review
Was this helpful? Yes

“Helpful and seamless...”

Share on :
Oct 18,2020
Minithumbup
Spencer
Tiffany
By: 'David'
Oct 18,2020
0 people found
this helpful
The Dockside Property Services team have been very helpful when letting out my home, following my move to France. The new tenant has been excellent and the whole process has been seamless. 5 out of 5 for service and help....
read full review
Was this helpful? Yes

“We have found Jennifer and the team at Docks......”

Share on :
Sep 29,2019
Minithumbup
By: 'Nigel'
Sep 29,2019
1 people found
this helpful
We have found Jennifer and the team at Dockside to be friendly but highly professional. They have a good knowledge of the market and acted quickly in marketing our property. Communication was good and we found a new tenant quickly and without fuss. Would happily ...
read full review
Was this helpful? Yes

“Excellent...”

Share on :
Mar 27,2019
Minithumbup
Adam
By: 'Anthony'
Mar 27,2019
1 people found
this helpful
The team at dockside have been excellent with helping me with my first time renting would definitely use them again, very helpful and provide a excellent service...
read full review
Was this helpful? Yes

“Valuation and advice...”

Share on :
Oct 30,2018
Minithumbup
By: 'Mr'
Oct 30,2018
0 people found
this helpful
I contacted Dockside for a valuation on my flat and was impressed by the quick and friendly service. The whole thing took a few days from start to finish. I was then contacted after the viewing (by phone and email) and received sound advice regarding ...
read full review
Comment on agent fees
Think their fees are standard, most are charging around 1.5%
Was this helpful? Yes

“Excellent Service...”

Share on :
Oct 09,2018
Minithumbup
Alice
By: 'Denise'
Oct 09,2018
0 people found
this helpful
As a landlord, I would highly recommend Dockside Property Services, given the very professional and knowledgeable service that I have consistently received from Alice Shannon. Alice has made a significant contribution towards the management of my property and has always been available to effectively address ...
read full review
Comment on agent fees
The Agents fees that are charged by Dockside are extremely reasonable given the professional, efficient and knowledgeable service they provide.
Was this helpful? Yes

“Excellent...”

Share on :
Sep 28,2018
Minithumbup
By: 'Luisa'
Sep 28,2018
0 people found
this helpful
Would use Dockside Properties again in a heartbeat. Very helpful and bent over backwards to help get us into our property. Excellent service. Thank you so much Adam, Harry, Alice and Chloe...
read full review
Comment on agent fees
Reasonable
Was this helpful? Yes

“Amazing Service...”

Share on :
Aug 23,2018
Minithumbup
Alice
By: 'Amy'
Aug 23,2018
0 people found
this helpful
So promt with everything. Really bent over backwards to help me get into the property I had my eye on. Made everything so easy. Helpful and friendly. Both Alice and Adam provided amazing customer service. Highly recommend. Thank you!...
read full review
Comment on agent fees
Good
Was this helpful? Yes

“Very happy with the service...”

Share on :
Jul 27,2018
Minithumbup
Adam
By: 'Marc'
Jul 27,2018
0 people found
this helpful
Adam impressed me with the manner in which he handles our requests and maintenance with the house. There are always going to be communication issues between landlord and tenant when going through a third party but Adam manages to keep on top. Over all a ...
read full review
Comment on agent fees
Fees are standard and service is good.
Was this helpful? Yes

“Very helpful at end of tenancy....”

Share on :
Jul 26,2018
Minithumbup
Adam
By: 'GillinghamTenant'
Jul 26,2018
0 people found
this helpful
Adam was excellent at listening to our concerns and negotiating the return of our deposit. We were very pleased with the service....
read full review
Was this helpful? Yes

“ADAM CARTER...”

Share on :
Jul 26,2018
Minithumbup
Adam
By: 'shakeel'
Jul 26,2018
0 people found
this helpful
I have found Adam to be very professional and helpful when it comes to managing my property . He has a can do attitude and goes out his way to solve any issues with the flat or the tenant ....
read full review
Comment on agent fees
considering the problems I have had with the property the agents fees are acceptable but not the tenancy renewal fees which I found excessive but to be fair that was before Adam joined the team.
Was this helpful? Yes

“Very helpful...”

Share on :
Jul 25,2018
Minithumbup
By: 'Lily'
Jul 25,2018
0 people found
this helpful
I originally bought my property through Dockside and they were extremely helpful with providing me a tenant in situ as it was an investment purchase. The property was managed well and I have no complaints whatsoever with their service. I then sold my property through ...
read full review
Was this helpful? Yes

“Great Agents...”

Share on :
May 11,2018
Minithumbup
Alice
By: 'Cliff'
May 11,2018
4 people found
this helpful
We have used this very fine Agency since 2011 \we firstly investigated them and compared them to other agents in the Rochester area and decided to use them as our Managing and Rental Agents on 3 properties They have been resourceful honest ,diligent and a delight to ...
read full review
Comment on agent fees
Excellent fair and honest
Was this helpful? Yes

“Helpful team...”

Share on :
Mar 29,2018
Minithumbup
Spencer
By: 'Lucy'
Mar 29,2018
3 people found
this helpful
Just wanted to mention how helpful the team at Dockside are. When I get in touch even if that member of staff can't help they always try to ensure someone gets back to respond to my query. In particular Adam Carter was very helpful ensuring ...
read full review
Comment on agent fees
I have nothing to compare it with
Was this helpful? Yes

“I only rented a property from Dockside for just over ......”

Share on :
Nov 27,2017
Minithumbup
By: 'Jess'
Nov 27,2017
3 people found
this helpful
I only rented a property from Dockside for just over a year but I was so happy with the customer service I received from them. Chloe was my main point of contact throughout that year and she went above and beyond for us on several ...
read full review
Comment on agent fees
We found the fees to be a very fair price.
Was this helpful? Yes

“We had a terrible experience with Dockside. They do not ......”

Share on :
Nov 16,2017
Minithumbdown
By: 'Rainwaker'
Nov 16,2017
0 people found
this helpful
We had a terrible experience with Dockside. They do not care about their tenants and will take the landlords side on all issues even when unreasonable. They charged us an extortionate deposit (which grew when we raised a complaint about it) and could not explain ...
read full review
Comment on agent fees
Absolutely ridiculous for the service received. They charge very high fees relative to the quality of service you can expect.
Was this helpful? Yes

“Dockside sold my house. They offered a friendly service and ......”

Share on :
Aug 05,2017
Minithumbup
Spencer
By: 'KarStar'
Aug 05,2017
2 people found
this helpful
Dockside sold my house. They offered a friendly service and attended all viewings. Communication was good and I felt that I was dealt with like a person, not a number....
read full review
Comment on agent fees
Fairly priced
Was this helpful? Yes

“Being a client of Dockside Property Services, I can't say ......”

Share on :
Jul 29,2017
Minithumbup
By: 'Hamzeh'
Jul 29,2017
2 people found
this helpful
Being a client of Dockside Property Services, I can't say enough about Jennifer's professionalism, true caring nature and proactive sales professional with extensive knowledge/connections. She brings all these qualities to the table for her clients. She will walk you through the entire process, from ...
read full review
Comment on agent fees
Good
Was this helpful? Yes

“Despite the property that i rented being very upmarket, the ......”

Share on :
Jul 28,2017
Minithumbdown
By: 'Discruntled'
Jul 28,2017
0 people found
this helpful
Despite the property that i rented being very upmarket, the service i received during my tenancy of over three years was very poor....
read full review
Comment on agent fees
No comment
Was this helpful? Yes

“Both Jennifer & Tiffany have been extremely helpful and have gone ......”

Share on :
Jul 28,2017
Minithumbup
Tiffany
By: 'Simon'
Jul 28,2017
4 people found
this helpful
Both Jennifer & Tiffany have been extremely helpful and have gone above & beyond my expectations - I am very pleased to have gone with Dockside & will be recommending them. Thank u so much - Simon...
read full review
Comment on agent fees
The Agents fees were very very good.
Was this helpful? Yes

“Jennifer's enthusiasm for her job and her market knowledge are ......”

Share on :
Jun 19,2017
Minithumbup
By: 'BPR'
Jun 19,2017
3 people found
this helpful
Jennifer's enthusiasm for her job and her market knowledge are excellent. She listens and understands what is important to a seller whilst offering knowledgeable advice at the same time. I highly recommend Jennifer's services; her approach and sincerity will continue to hold Dockside Property Services ...
read full review
Comment on agent fees
Reasonable
Was this helpful? Yes
By: Claudia Elisa dos Santos
Oct 08, 2019
View all comments (1)
Roberto Inacio dos Santos Previous address: 180 Castle Road Chatham Me4 5hz ...

“I discovered Dockside through the blog that Mr Fortag writes. ......”

Share on :
Jun 10,2017
Minithumbup
Spencer
By: 'Connor'
Jun 10,2017
2 people found
this helpful
I discovered Dockside through the blog that Mr Fortag writes. It is refreshing to see an agent offering info that is not only useful but also free!...
read full review
Was this helpful? Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 1:26 PM 11/03/2016 by allAgents

Awards won by Dockside Property Services

Regional Awards won by Dockside Property Services

Individual Branch Awards



Get in touch with

Dockside Property Services