We are a real estate agent covering the Docklands, Royal Dock and Kent areas. We offer rentals, sales, property management and mortgage services.
Dockside Property Services

www.docksidekent.com

Properties for Sale
Properties to Rent

“Valuation and advice...”

Oct 30,2018
Minithumbup
By: 'Mr Graves'
Oct 30,2018
0 people found
this helpful
I contacted Dockside for a valuation on my flat and was impressed by the quick and friendly service. The whole thing took a few days from start to finish. I was then contacted after the viewing (by phone and email) and received sound advice regarding ...
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Comment on agent fees
Think their fees are standard, most are charging around 1.5%
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“Excellent Service...”

Oct 09,2018
Minithumbup
By: 'Denise'
Oct 09,2018
0 people found
this helpful
As a landlord, I would highly recommend Dockside Property Services, given the very professional and knowledgeable service that I have consistently received from Alice Shannon. Alice has made a significant contribution towards the management of my property and has always been available to effectively address ...
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Comment on agent fees
The Agents fees that are charged by Dockside are extremely reasonable given the professional, efficient and knowledgeable service they provide.
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“Excellent...”

Sep 28,2018
Minithumbup
By: 'Luisa and Justin'
Sep 28,2018
0 people found
this helpful
Would use Dockside Properties again in a heartbeat. Very helpful and bent over backwards to help get us into our property. Excellent service. Thank you so much Adam, Harry, Alice and Chloe...
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Comment on agent fees
Reasonable
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“Amazing Service...”

Aug 23,2018
Minithumbup
By: 'Amy Cook'
Aug 23,2018
0 people found
this helpful
So promt with everything. Really bent over backwards to help me get into the property I had my eye on. Made everything so easy. Helpful and friendly. Both Alice and Adam provided amazing customer service. Highly recommend. Thank you!...
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Comment on agent fees
Good
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“Very happy with the service...”

Jul 27,2018
Minithumbup
By: 'Marc Brunel'
Jul 27,2018
0 people found
this helpful
Adam impressed me with the manner in which he handles our requests and maintenance with the house. There are always going to be communication issues between landlord and tenant when going through a third party but Adam manages to keep on top. Over all a ...
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Comment on agent fees
Fees are standard and service is good.
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“Very helpful at end of tenancy....”

Jul 26,2018
Minithumbup
By: 'GillinghamTenant'
Jul 26,2018
0 people found
this helpful
Adam was excellent at listening to our concerns and negotiating the return of our deposit. We were very pleased with the service....
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“ADAM CARTER...”

Jul 26,2018
Minithumbup
By: 'shakeel abbas'
Jul 26,2018
0 people found
this helpful
I have found Adam to be very professional and helpful when it comes to managing my property . He has a can do attitude and goes out his way to solve any issues with the flat or the tenant ....
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Comment on agent fees
considering the problems I have had with the property the agents fees are acceptable but not the tenancy renewal fees which I found excessive but to be fair that was before Adam joined the team.
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“Very helpful...”

Jul 25,2018
Minithumbup
By: 'Lily S'
Jul 25,2018
0 people found
this helpful
I originally bought my property through Dockside and they were extremely helpful with providing me a tenant in situ as it was an investment purchase. The property was managed well and I have no complaints whatsoever with their service. I then sold my property through ...
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“Great Agents...”

May 11,2018
Minithumbup
By: 'Cliff and Jo Marwood'
May 11,2018
4 people found
this helpful
We have used this very fine Agency since 2011 \\\we firstly investigated them and compared them to other agents in the Rochester area and decided to use them as our Managing and Rental Agents on 3 properties They have been resourceful honest ,diligent and a delight to ...
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Comment on agent fees
Excellent fair and honest
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“Helpful team...”

Mar 29,2018
Minithumbup
By: 'Lucy'
Mar 29,2018
3 people found
this helpful
Just wanted to mention how helpful the team at Dockside are. When I get in touch even if that member of staff can't help they always try to ensure someone gets back to respond to my query. In particular Adam Carter was very helpful ...
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Comment on agent fees
I have nothing to compare it with
Was this helpful? Yes
Nov 27,2017
Minithumbup
By: 'Jess'
Nov 27,2017
3 people found
this helpful
I only rented a property from Dockside for just over a year but I was so happy with the customer service I received from them. Chloe was my main point of contact throughout that year and she went above and beyond for us on several ...
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Comment on agent fees
We found the fees to be a very fair price.
Was this helpful? Yes
Nov 16,2017
Minithumbdown
By: 'Rainwaker'
Nov 16,2017
0 people found
this helpful
We had a terrible experience with Dockside. They do not care about their tenants and will take the landlords side on all issues even when unreasonable. They charged us an extortionate deposit (which grew when we raised a complaint about it) and could not explain ...
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Comment on agent fees
Absolutely ridiculous for the service received. They charge very high fees relative to the quality of service you can expect.
Was this helpful? Yes
Aug 05,2017
Minithumbup
By: 'KarStar'
Aug 05,2017
2 people found
this helpful
Dockside sold my house. They offered a friendly service and attended all viewings. Communication was good and I felt that I was dealt with like a person, not a number....
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Comment on agent fees
Fairly priced
Was this helpful? Yes
Jul 29,2017
Minithumbup
By: 'Hamzeh Kourbeh'
Jul 29,2017
2 people found
this helpful
Being a client of Dockside Property Services, I can't say enough about Jennifer's professionalism, true caring nature and proactive sales professional with extensive knowledge/connections. She brings all these qualities to the table for her clients. She will walk you through the entire process, from ...
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Comment on agent fees
Good
Was this helpful? Yes
Jul 28,2017
Minithumbdown
By: 'Discruntled'
Jul 28,2017
0 people found
this helpful
Despite the property that i rented being very upmarket, the service i received during my tenancy of over three years was very poor....
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Comment on agent fees
No comment
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Jul 28,2017
Minithumbup
By: 'Simon'
Jul 28,2017
4 people found
this helpful
Both Jennifer & Tiffany have been extremely helpful and have gone above & beyond my expectations - I am very pleased to have gone with Dockside & will be recommending them. Thank u so much - Simon...
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Comment on agent fees
The Agents fees were very very good.
Was this helpful? Yes
Jun 19,2017
Minithumbup
By: 'BPR'
Jun 19,2017
2 people found
this helpful
Jennifer's enthusiasm for her job and her market knowledge are excellent. She listens and understands what is important to a seller whilst offering knowledgeable advice at the same time. I highly recommend Jennifer's services; her approach and sincerity will continue to hold Dockside Property Services ...
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Comment on agent fees
Reasonable
Was this helpful? Yes
Jun 10,2017
Minithumbup
By: 'Connor'
Jun 10,2017
2 people found
this helpful
I discovered Dockside through the blog that Mr Fortag writes. It is refreshing to see an agent offering info that is not only useful but also free!...
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Jun 06,2017
Minithumbup
By: 'Cherice'
Jun 06,2017
2 people found
this helpful
I have now been renting through Dockside for 5 years. I moved into a flat in Rochester and have now moved to the Quays. Their service was really good and because I looked after the flat I got all of my deposit back. They are thorough ...
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Comment on agent fees
Fees are ok.
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May 31,2017
Minithumbdown
By: 'Don't work with them!!!'
May 31,2017
0 people found
this helpful
Disgraceful agency!!! Don't get tricked by them or the reviews on this website! We did and we'll regret it forever! This is not the first time we work with a letting agency, but this one is the worst of all!!! Staff not trained properly. No ...
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Comment on agent fees
Worst!
Was this helpful? Yes
By: Dockside Property Services
Jun 06, 2017
View all comments (1)
Thank you for your comments. Our team at Dockside take all feedback seriously. We pride ourselves on excelling at transparency in every aspect of our business. We can not discuss details of any transaction on an open forum such as this. We do suggest that you contact us directly to discuss your experience in further detail and allow the full facts to be considered. We wish you all the best, The Dockside Team ...
Apr 27,2017
Minithumbup
By: 'JacobMortlock'
Apr 27,2017
3 people found
this helpful
Spencer is a knowledgeable chap who knows not only the Medway property market very well but is also well upto speed with the current law for landlords. He offers a great service and brilliant advice....
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Feb 02,2017
Minithumbup
By: 'Terry Lane'
Feb 02,2017
4 people found
this helpful
Emma and Grace were both really helpful with the process and getting things done whilst a long sale dragged on them there always responded and always made sure I was updated and went out of there way to help...
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Was this helpful? Yes
Jul 23,2016
Minithumbup
By: 'Shaun Pope'
Jul 23,2016
4 people found
this helpful
Overall, I found the staff to be extremely helpful, and understanding. The market is busy right now, yet both members of staff always had time for me, and always answered my generic questions (first time for me) with enthusiasm and understanding. Kristina seemed to be ...
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Comment on agent fees
As I have nothing to compare them to, I can't really comment. They didn't seem too much for me, but I wouldn't know.
Was this helpful? Yes
Jul 15,2016
Minithumbdown
By: 'X. NIU'
Jul 15,2016
3 people found
this helpful
I am happy for living in my rented property. Many thanks to Kristina Caws's previous work and many kind help and keep in good touch by email during my application process. Help me to choose best property which I rented even if I did not ...
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What agent could do to change your mind?
Good
Attached Files
Comment on agent fees
Good
Was this helpful? Yes
May 03,2016
Minithumbup
By: 'Manjit Singh'
May 03,2016
2 people found
this helpful
I had a good experience with Dockside from the beginning, they kept me informed every step of the way on the sale of the house. Trevor was very efficient in arranging to come and take photos and get the property live on the market....
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Comment on agent fees
Good
Was this helpful? Yes
Apr 26,2016
Minithumbup
By: 'Terry T'
Apr 26,2016
2 people found
this helpful
Trevor came round and gave us a great valuation on our property, he was very efficient in talking us through the process and returned to take photos of our property and our property was put online the same day. Even better we had an offer ...
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Comment on agent fees
Good
Was this helpful? Yes
Apr 26,2016
Minithumbup
By: 'Mike S'
Apr 26,2016
2 people found
this helpful
I am long term landlord from dockside and never had a problem with staff, any maintenance issues my tenant has reported have had been resolved very quickly....
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Comment on agent fees
Really reasonable
Was this helpful? Yes
Apr 26,2016
Minithumbup
By: 'Barbara E'
Apr 26,2016
2 people found
this helpful
Cathryn and Emma always updated me and my partner on the sale of our property. Very reliable and efficient would defiantly recommend....
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Comment on agent fees
Good
Was this helpful? Yes
Apr 22,2016
Minithumbup
By: 'Lacey'
Apr 22,2016
3 people found
this helpful
We are new customers to the area, Grace showed us around the apartments at the Quays, she was very helpful with our searches and found us a happy home to stay in....
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Comment on agent fees
good
Was this helpful? Yes
Jan 15,2016
Minithumbdown
By: 'J.M.K'
Jan 15,2016
4 people found
this helpful
This agent is useless. From the start when we called to register our interest in a few properties for sale they didn't even check our position. Then they never called us back so we had to chase them several times. When we did finally view ...
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NAEA ARLA TDS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
39 3 33 7 11 0 1 0 6 1

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Last updated at 1:26 PM 11/03/2016 by allAgents

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