DMF Sales & Lettings
4/5, 32 reviews
78% recommended
DMF Sales & Lettings have been expelled by the TPO (The Property Ombudsman) and is currently not permitted to engage in any estate or letting agency activity. show more DMF Sales & Lettings have been expelled by the TPO (The Property Ombudsman) and is currently not permitted to engage in any estate or letting agency activity.

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
14 3 7 4 2 0 0 0 2 0
Areas covered
  • MK2
  • Milton Keynes
  • MK3
  • Bedford
  • MK4
  • Bedford
  • MK5
  • MK6
  • MK7
  • MK8
  • MK10
  • MK14
Address

21 Shenley Pavilions, Chalkdell Drive
Shenley Wood,Milton Keynes
Buckinghamshire
MK5 6LB
 

Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Latest Properties

No Properties

“Absolutely useless...”

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Jul 30,2018
Minithumbdown
By: 'Disappointed tenant'
Jul 30,2018
4 people found
this helpful
Call them, I dare you. The person you will be looking to talk to will not be at their desk and despite of being offered a callback, you will not get one. I guarantee you. They do not stick to any deadlines when it comes ...
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Comment on agent fees
Not sure what the fees paid for. The house was not prepared for us to move in. Any time we had a query we were not given a professional response. Even the deposit took more than a month to be returned despite the deadline being two weeks.
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“Stay away!!...”

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May 21,2018
Minithumbdown
By: 'ANNOYED LANDLORD'
May 21,2018
8 people found
this helpful
Every process, transaction or dealing with this company * was like pulling teeth. Horrendously unprofessional. Constantly chasing for rent from them despite tenant paying on time. Would blame everything on tenant. Had to threaten legal action to get tenants deposit back which I believe wasn't held ...
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Comment on agent fees
competitive fees but so much stress trying to even just get your rent!! You get what you pay for, I have learnt!!
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“DO NOT USE THIS COMPANY, absolute shambles. If I could ......”

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Jan 11,2018
Minithumbdown
By: 'M Grimshaw'
Jan 11,2018
7 people found
this helpful
DO NOT USE THIS COMPANY, absolute shambles. If I could give 0 stars I would have. After the end of the contract with my tenant, DMF personnel did not turn up to check the property even after the tenant had arranged a time and date for ...
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“As a landlord you hope you can entrust the management ......”

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Oct 13,2017
Minithumbdown
By: 'Disgruntled Landlord'
Oct 13,2017
14 people found
this helpful
As a landlord you hope you can entrust the management of your properties to a professional agent. At the beginning this was definitely the case, but over the course of the last 18 months it has not been so. They do not return your calls, or ...
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Was this helpful? Yes
By: Disgruntled Ex Tenant
Oct 20, 2017
View all comments (2)
I have been waiting for over a month now to recieve my deposit and I have recieved nothing. I do agree with you on having to chase them up more than you should. Fingers crossed that I'll get my deposit soon as I am looking to take them to court, which sounds like a regular thing for DMF. ...

“Shameful service. As a tenant the service and response time ......”

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Oct 09,2017
Minithumbdown
By: 'Miguel'
Oct 09,2017
5 people found
this helpful
Shameful service. As a tenant the service and response time was REALLY poor. Complete lack of professionalism and continuous excuses. For over 2 months we have been trying to get our deposit back. Unsuccessful. Do not risk your money and time with this extremely poor agency....
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“Would thoroughly recommend Calin and his team at DMF. He's ......”

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Dec 22,2016
Minithumbup
By: 'Snooziluci'
Dec 22,2016
2 people found
this helpful
Would thoroughly recommend Calin and his team at DMF. He's thorough and always able to offer good advice - always returns call quickly. He understands that it's good to match the right tenant and house and very patient with all those pesky landlord questions! Will ...
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Comment on agent fees
Fees are transparent, no hidden extras. Good value too.
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“I'm happy with the service I got what we want ......”

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Nov 08,2016
Minithumbup
By: 'Lubanza'
Nov 08,2016
2 people found
this helpful
I'm happy with the service I got what we want so we are so happy for the services Thaink you...
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Comment on agent fees
I can't complain every thing go very well
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“Calin was fast and efficient in letting our property, both ......”

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Nov 01,2016
Minithumbup
By: 'Calmmum'
Nov 01,2016
4 people found
this helpful
Calin was fast and efficient in letting our property, both in locating a suitable tenant and in vetting them. Being a new property, issues arose which he managed with the Tenants admirably....
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Comment on agent fees
Very good
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“Calin takes great care to find the right tenants and ......”

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Oct 30,2016
Minithumbup
By: 'FrankB'
Oct 30,2016
3 people found
this helpful
Calin takes great care to find the right tenants and achieves good rental prices despite the fact that the fees are not percentage based. He is very much focused on keeping both tenants and landlords happy....
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Comment on agent fees
Fees are very reasonable.
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“The team DMF lettings have been very helpful, both while ......”

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Aug 02,2016
Minithumbup
By: 'AB'
Aug 02,2016
5 people found
this helpful
The team DMF lettings have been very helpful, both while we were searching for property and while being their tenants. The letting process was explained very thoroughly in a friendly and approachable manner. Any inquiries were dealt with swiftly and efficiently....
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“I used to manage my own properties, now I've bought ......”

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Mar 02,2016
Minithumbup
By: 'Nikki'
Mar 02,2016
5 people found
this helpful
I used to manage my own properties, now I've bought another I decided to go with an agent. I chose DMF Sales and Lettings, I had updates on all viewings until a tenant was found. Very friendly staff, my calls always returned. I was so ...
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Comment on agent fees
Good, excellent value for money, as it is fixed fees not percentages.
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“When I first tried to apply for a property I ......”

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Oct 03,2015
Minithumbdown
By: 'Unhappy'
Oct 03,2015
7 people found
this helpful
When I first tried to apply for a property I was treated very poorly, it was like the agent took one look at me and decided I looked like a scummy person that either would not pay my rent or would trash the property. The ...
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Was this helpful? Yes
By: Calin, Lettings Manager
Oct 03, 2015
View all comments (1)
First, i would like to thank you for your time taken to write the review. When you have first applied, you have not passed the referencing, hence the refusal. We do not do vetting based on your appearance. You have made a complaint, and then spoke to me personally and when you have applied for the second property, i have, personally accepted your application. Perhaps you wish to tell me what faults you have reported that were not attended, when and in what way have you reported them. We will ...

“I was looking for a fast sale, used many agents ......”

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Aug 31,2015
Minithumbup
By: 'Mr Singh'
Aug 31,2015
5 people found
this helpful
I was looking for a fast sale, used many agents in the area and couldn't seem to find the right buyer. A friend recommended DMF Sales and Lettings, they found me a suitable buyer, paying the full asking price. Friendly and professional service. Would highly ...
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“dmf Sold my house in record time, there was brilliant ......”

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Aug 28,2015
Minithumbup
By: 'h studman'
Aug 28,2015
5 people found
this helpful
dmf Sold my house in record time, there was brilliant customer service chased buyers when needed always kept me updated...
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“Excellent service and reliable. We had our property let through ......”

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Aug 17,2015
Minithumbup
By: 'Tom B'
Aug 17,2015
5 people found
this helpful
Excellent service and reliable. We had our property let through this agent at very good deals and the transaction went smoothly. Thanks......
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“We used DMF sales and Lettings to rent our current ......”

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Aug 05,2015
Minithumbup
By: 'Mr Everest'
Aug 05,2015
6 people found
this helpful
We used DMF sales and Lettings to rent our current house from them. From the start we received the best customer services over any other agent we had spoken to. Calin took the time to show us around one eve and nothing was to much ...
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Comment on agent fees
Very Competitive fees
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“I was looking to find an agent to manage my ......”

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Jul 15,2015
Minithumbup
By: 'F Paolucci'
Jul 15,2015
5 people found
this helpful
I was looking to find an agent to manage my recently refurbished property when one of my family members mentioned DMF. I have signed up with them and i can say they are really attentive, very personalised service and really good value for money....
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Comment on agent fees
Really good value for money
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“Excellent customer service from the agents, My queries are always ......”

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Jul 15,2015
Minithumbup
By: 'Victoria Sims'
Jul 15,2015
5 people found
this helpful
Excellent customer service from the agents, My queries are always dealt with in a professional and friendly manner. My maintenance issues are always seen to quickly. I'm very happy with DMF Sales and Lettings,...
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“We have 2 properties managed by DMF Lettings, Milton Keynes and ......”

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Jan 11,2015
Minithumbup
By: 'Maria Z'
Jan 11,2015
7 people found
this helpful
We have 2 properties managed by DMF Lettings, Milton Keynes and are very pleased with the way this agent is dealing with our properties. The tenants they have provided are very good, regular inspections are made and overall we are very happy. Would very much recommend ...
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“Judging by the reviews, I'm sure DMF are great for ......”

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Nov 18,2013
Minithumbdown
By: 'Grumpy Tenant'
Nov 18,2013
7 people found
this helpful
Judging by the reviews, I'm sure DMF are great for landlords, but they seems to forget that the tenants are effectively the ones who pay their wages. Having dealt with DMF as a tenant in the past, I know too well that they are poor ...
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What agent could do to change your mind?
Actually respected their tenants would be a start!
Attached Filesnbsp;
Was this helpful? Yes
By: DMF
Nov 18, 2013
View all comments (1)
Thank you for your time taken to highlight the issues you have encountered. We do have a fault reporting system on our website, very easy to use, to report any maintenance issues you would encounter. Once we receive your maintenance issue we must contact the landlord to get his approval to carry out the works. Sometimes it takes more than 1 day, I believe you do realize that no work can be carried out without the landlord's prior approval. All our contractors are vetted and are experienced trad ...

“DMF Letting had been a very efficent property letting and ......”

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Jun 04,2013
Minithumbup
By: 'Muhammad Shahed Mahmud'
Jun 04,2013
6 people found
this helpful
DMF Letting had been a very efficent property letting and management company for a landlord like myself who is abroad most of the time. Whether meeting the tenant needs or updating to landlord or any other letting related services they had been outstanding and I ...
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“A property owner will realise dmf offer a value for ......”

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May 13,2013
Minithumbup
By: 'pjp'
May 13,2013
6 people found
this helpful
A property owner will realise dmf offer a value for money service at the end of year when accounting profit and loss acount. But then one need not wait an year to calculate extra profit. Simply compare costs...
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By: Calin
Jun 15, 2013
View all comments (1)
Thank you very much! It is value for money and full transparency that we offer with our fixed fees management packages ...

“The whole process of finding the tenant, renting, rent collection ......”

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May 12,2013
Minithumbup
By: 'MRD'
May 12,2013
5 people found
this helpful
The whole process of finding the tenant, renting, rent collection has been smooth. Any issues that have come up have been dealt with quickly and professionally. We now have 2 properties with DMF....
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“I am very please with the way DMF Lettings have ......”

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Feb 24,2013
Minithumbup
By: 'Dragica Plaskett'
Feb 24,2013
4 people found
this helpful
I am very please with the way DMF Lettings have managed my property, they gave great care in choosing the right tenant for my property. All financial and admin transactions have been processed with upmost efficiency. I am able to contact them at all times ...
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“My experience letting my properties through DMF LETTINGS in Bedford, ......”

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Feb 22,2013
Minithumbup
By: 'Mr C Jones'
Feb 22,2013
7 people found
this helpful
My experience letting my properties through DMF LETTINGS in Bedford, and particularly through all of my interactions with Calin Sasaran could not have been easier or more hassle free, particularly given the experience I have had with other estate agents. Calin was efficient, usually getting ...
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“Generally a good all-round service with availability at short notice. ......”

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Aug 31,2012
Minithumbup
By: 'Bollywoodbond'
Aug 31,2012
3 people found
this helpful
Generally a good all-round service with availability at short notice. Good turn-aroudn tiems for inventory reports and inventory reports extremely detailed with good photography....
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“An agency with a difference. I moved to this property ......”

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Aug 22,2012
Minithumbup
By: 'Wendy'
Aug 22,2012
5 people found
this helpful
An agency with a difference. I moved to this property four weeks ago and have been dealing with Mr Sasaran. From the very first point of contact, I have been pleasantly surprised by this agents down-to-earth approachable manner. Any issues have been dealt with promptly ...
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“I was originally going to let and manage the property ......”

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Aug 21,2012
Minithumbup
By: 'Lou'
Aug 21,2012
7 people found
this helpful
I was originally going to let and manage the property myself. However, the site developer recommended that I consider using DMF. After a telephone discussion with Calin, during which he very clearly explained the service he provides and the terms, I decided to save myself ...
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“We first made contact with DMF a year ago in ......”

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Aug 21,2012
Minithumbup
By: 'Richard'
Aug 21,2012
7 people found
this helpful
We first made contact with DMF a year ago in pursuit of affordable quality one bed properties for our client. I am pleased to say that we have not looked back. From the very first point of contact, we felt looked after. Any problems or ...
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“Good agent, prompt services, pleasure to do business with, highly ......”

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Aug 20,2012
Minithumbup
By: 'Anna'
Aug 20,2012
5 people found
this helpful
Good agent, prompt services, pleasure to do business with, highly recommended :-)...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Should you have any problems with DMF Lettings service which you are unable to resolve with the Negotiator involved or the branch/department Manager, you should write to the Director for the area/department in question. This complaint will be acknowledged within three working days of receipt and an investigation undertaken. A formal written outcome of the investigation will be sent to you within 15 working days. If you remain dissatisfied, you should write to the Chief Operating Officer of DMF Lettings (COO). The same time limits will apply. Following the COO's investigation, a written statement expressing DMF Lettings final view will be sent to you and will include any offer made. This letter will confirm that you are entitled, if dissatisfied, to refer the matter to The Property Ombudsman (TPO) within six months for a review. For the avoidance of doubt, TPO will only review complaints made by consumers
Last updated at 10:19 AM 12/05/2020 by allAgents

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