Dexters has for many years been the local market leader, selling and letting one in four available properties in our core area and supplying an unrivalled property service to west and Read full description...Dexters has for many years been the local market leader, selling and letting one in four available properties in our core area and supplying an unrivalled property service to west and south west London and Surrey. We've earned a reputation with thousands of families of doing a great job with their property, a tradition we intend to carry on with as we enter our 16th year of business. To receive your property sale prices form local experts, do not hesitate to request a free home valuation.
Dexters

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Properties for Sale
Properties to Rent

“Very responsive...”

Nov 12,2018
Minithumbup
By: 'Relieved customer'
Nov 12,2018
0 people found
this helpful
Soraya Perez is always helpful and quick to respond in managing lettings on my parents' flat. Since she took over management of our property everything is moving much more smoothly than before - thank you Soraya!...
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By: Marilyn Plews
Nov 13, 2018
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Thank you so much for your kind comments which we will be sure to pass on to Soraya. and her Manager. All the best and kind regards Marilyn Plews ...

“If only Zero Star's was an option...”

Nov 09,2018
Minithumbdown
By: 'Insider'
Nov 09,2018
3 people found
this helpful
Totally shocking experience with this agency... After putting an offer on for the property and having it accepted with confirmation by both the landlord and Kate. Kate took a holding deposit from us and requested us for additional information on the evening of 05/11, On the ...
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“Shoddy service and waste of valuable time...”

Nov 06,2018
Minithumbdown
By: 'AAA'
Nov 06,2018
2 people found
this helpful
We appointed Dexters Wimbledon Office to be our sole agent to evaluate and sell our property located in West Wimbledon. Here are the reasons we feel extremely let down by the service we received: 1) The office manager met us at our property, and, as it ...
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Comment on agent fees
The service was rubbish when compared to the agents fee. The fee was too high.
Was this helpful? Yes
By: MIRZA AMAR AHMAD
Nov 14, 2018
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Hi Marilyn, Thanks for getting back to me on the issue. All I would say that I am not happy at all being a customer. The time that was wasted by Dexters, Wimbledon cannot be replaced. I have bought and sold so many properties in UK and outside but never received such a bad service. Me and my wife kept telling Simon and other agents on the phone or by visiting their office in Wimbledon that we are not happy with the service and they should do something about it. We also requested them for an ear ...

“Unbeleivable...”

Oct 31,2018
Minithumbup
By: 'Ian'
Oct 31,2018
0 people found
this helpful
I have neve worked with a more transparent honest and efficient agent in my entire life! It took only a few day to obtain the Flat I wanted and have been kept informed all the way. Dexters Streatham really go the extra mile, Customer First! ...
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Comment on agent fees
Fees are fine
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By: Marilyn Plews
Nov 13, 2018
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Dear Ian, many thanks for your review which I will pass on to the Streatham team. We really appreciate your feedback and would like to wish you all the best. Kind regards - Marilyn Plews ...

“Excellent service...”

Oct 25,2018
Minithumbup
By: 'Jason Hayman'
Oct 25,2018
0 people found
this helpful
We have been renting our property out through dexters for the last 5 years. It's worked out very well. They are a good company to rent through. Sanjay has been our property manager for the last 2 years. He's been excellent. Thorough, easy manner, nothing ...
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Comment on agent fees
Completely reasonable.
Was this helpful? Yes
By: Marilyn Plews
Nov 13, 2018
View all comments (2)
Dear Jason, many thanks for your review and kind comments regarding Sanjay which I will be sure to pass on to him. Feedback is really important to us and we appreciate you taking the time to post this. Kind regards Marilyn Plews ...

“Lost a flat because of this agent...”

Oct 20,2018
Minithumbdown
By: 'Anna'
Oct 20,2018
2 people found
this helpful
I tried to let a flat through Anja, who took a holding deposit and told me she'd confirm back to me and to send through all my bank statements, employment contract etc. for the bank reference. After 3 days, 7 unanswered phone calls and a conversation ...
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Comment on agent fees
Average
Was this helpful? Yes
By: Marilyn Plews
Nov 13, 2018
View all comments (1)
Dear Anna, I am sorry to read your review but understand that Michael Varilone from the Ealing office has been in contact with you regarding this. If there is anything further you wish to discuss, please do not hesitate to contact me. Kind regards - Marilyn Plews ...

“Avoid like the plague. Dishonest money hungry organisation...”

Oct 13,2018
Minithumbdown
By: 'ateeq'
Oct 13,2018
4 people found
this helpful
Typical Lying Estate Agents. Stay Away! I made an offer on a studio flat to buy which Gareth congratulated me and was agreed and i made it explicity clear that I am about to appoint solicitors and that they will charge to open up a ...
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Comment on agent fees
bad
Was this helpful? Yes
By: Marilyn Plews
Nov 13, 2018
View all comments (1)
Dear Ateeq, I am sorry to read your review and if you would like me to look into this further, please contact me directly with further information regarding the property this relates to. Kind regards - Marilyn Plews ...

“Great experience with Chris...”

Oct 11,2018
Minithumbup
By: 'Helen K'
Oct 11,2018
0 people found
this helpful
I had been dealing with Chris Neale for months in relation to a property I (have now) bought and he has been very professional, helpful, diligent and friendly throughout the entire process. He was honest the whole way through and even under the usual pressures ...
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Comment on agent fees
N/A
Was this helpful? Yes
By: Marilyn Plews
Nov 13, 2018
View all comments (1)
Dear Helen, many thanks for posting such a great review for Chris. I know he will be delighted you have taken the time do so. I hope you have now settled into your new home and enjoying it. Kind regards Marilyn Plews ...

“Horrible experience don't recommended at all...”

Oct 09,2018
Minithumbdown
By: 'Lara'
Oct 09,2018
3 people found
this helpful
Horrible service they didn't help me they live me in last minute to think everything is ok and I can move after they said we need guarantor when we finde one something still was wrong we want to took with them to finde way ...
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“Avoid...”

Oct 01,2018
Minithumbdown
By: 'Nelson Square'
Oct 01,2018
3 people found
this helpful
We moved into a flat that is let and managed by Dexters and there were problems from start to finish. The fridge didn't work when we moved in, the landlord / previous tenants had left loads of junk that we were expected to store and ...
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Comment on agent fees
Any fees are bad when the service is so terrible. I appreciate they work for the landlord and not us as tenants but at the same time they have a duty to manage the property effectively.
Was this helpful? Yes
Oct 01,2018
Minithumbdown
By: 'Holly'
Oct 01,2018
3 people found
this helpful
Terrible service. First the lettings manager yelled at me because I asked before I signed if they would fix the doorbell / buzzer and get lights put in the stairwell. Now I'm here, it's been weeks and neither is fixed. I asked to have ...
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“House sale...”

Sep 28,2018
Minithumbdown
By: 'Alfred'
Sep 28,2018
3 people found
this helpful
So dispointing from Dexters over 15 weeks hardly any views They assured us they were the best agent to sell our house "they are not" too many untruths and lies. Left us feeling exausted from Dexters lack of professional attitude. Therefore our house was ...
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Comment on agent fees
Bad
Was this helpful? Yes
By: Marilyn Plews
Nov 13, 2018
View all comments (1)
Dear Alfred, I am disappointed to read your comments in relation to our Isleworth office and would be happy to look into this further if you would like to contact me directly at marilynplews@customerrelationsteam.co.uk - kind regards Marilyn ...

“Always Looking after the tenants !...”

Sep 26,2018
Minithumbup
By: 'Faiz'
Sep 26,2018
0 people found
this helpful
Paul has done a great job in maintaining the property and ensuring that if any issues arise they are fixed promptly....
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By: Marilyn Plews
Nov 13, 2018
View all comments (1)
Dear Faiz, thanks for your kind comments regarding Paul in our Property Management team which I will pass on to him. We really appreciate you posting this review and would like to wish you all the best. Kind regards Marilyn ...

“Lettings...”

Sep 26,2018
Minithumbup
By: 'Oliver'
Sep 26,2018
0 people found
this helpful
A big thank you to Zhora who looked after me in a most positive and professional manner and took care of all the little details making the lettings procedure a seamless experience. Well done!...
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Was this helpful? Yes
By: Marilyn Plews
Nov 13, 2018
View all comments (1)
Dear Oliver, I will pass you kind comment on to Zhora and her Manager. I have no doubt she will be thrilled you have taken the time to post this review for her. I would like to wish you all the best and thanks again. Kind regards- Marilyn ...

“review...”

Sep 23,2018
Minithumbup
By: 'landlady'
Sep 23,2018
0 people found
this helpful
In the last year Paul Ford has been great...he has dealt with the tenants, and issues arising with my, flat very quickly, efficiently and effectively....
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Comment on agent fees
reasonable
Was this helpful? Yes
By: Marilyn Plews
Nov 13, 2018
View all comments (1)
Thank you so much for your comments in respect of your Property Manager Paul. It's so encouraging when our clients take the time to post a review like this and I know he will be delighted. Many thanks again. Kind regards - Marilyn ...

“happy landlord...”

Sep 21,2018
Minithumbup
By: 'cassandra'
Sep 21,2018
0 people found
this helpful
great agency. lovely people. richard, renee and louie... all very professional but not pushy. look after tenants and landlords equally. really find the right person for each flat. they've found three tenants for me; all lovely students....
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Comment on agent fees
the fees are very reasonable.
Was this helpful? Yes

“Great Experience, Very Supportive...”

Sep 20,2018
Minithumbup
By: 'philf'
Sep 20,2018
0 people found
this helpful
We are really impressed with the traffic that Dexters have been able to generate for us on the sale of our home. We had made the error of starting with another agent, then switched to Dexters, the interest and viewing increased drastically and got to ...
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“Ethically dubious inventory checks...”

Sep 20,2018
Minithumbdown
By: 'Coco'
Sep 20,2018
4 people found
this helpful
I have very serious concerns about the consistency of the check in versus check out reports provided by Dexters. In the check-in report there were 89 photos, in the check out report there were 168. Dexters tried to hold roughly £400 of our deposit back. And because there ...
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Comment on agent fees
High fees.
Was this helpful? Yes

“worst estate agency ever!...”

Sep 18,2018
Minithumbdown
By: 'very unprofessional'
Sep 18,2018
4 people found
this helpful
The worst estate agency that we've ever came across! All stuff amateurs and incompetent. Very unprofessional behaviour and not helpfull at all....
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“An extremely disappointing service....”

Sep 14,2018
Minithumbdown
By: 'Williams'
Sep 14,2018
5 people found
this helpful
The worst estate agents with the most incompetent people you could ever encounter. Trust the allAgents reviews (2.7/5) not Dexter's (4.9/5). We wanted to rent in West London, and went to a number of different estate agents in the area. Although we had looked at the ...
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Comment on agent fees
I would pay them nothing for their service.
Was this helpful? Yes

“Landlords Beware...”

Sep 12,2018
Minithumbdown
By: 'Frustrated Landlord'
Sep 12,2018
6 people found
this helpful
I have had serious issues with accounting errors and property management. I am being asked to make good Dexters' accounting errors dating back to a changeover in tenants almost three years ago. As an overseas landlord I asked Dexters to handle the repainting of the ...
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Comment on agent fees
The fees are acceptable if the service provided is good. Sadly in my experience the service is appalling.
Was this helpful? Yes

“Awful Agents...”

Sep 09,2018
Minithumbdown
By: 'Javairia'
Sep 09,2018
5 people found
this helpful
I entered the dexters agents in kingston to each for a flat for me and my bestfriend for the new academic year. We was approached by an agent called Nancy who showed us a few properties suitable to our match we had booked these viewings ...
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Comment on agent fees
n/a
Was this helpful? Yes

“Really efficient...”

Sep 07,2018
Minithumbup
By: 'Sara'
Sep 07,2018
1 people found
this helpful
Since Soraya P©rez took care the property I rent she has been amazing. Soraya solved problems fast and efficient. She is very attentive and friendly. Thank Soraya for the really good services....
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Comment on agent fees
Good
Was this helpful? Yes

“Super diligent...”

Sep 07,2018
Minithumbup
By: 'Xiaochen'
Sep 07,2018
0 people found
this helpful
Kevin takes well care of his clients. He's been working on my case during the last months. I really appreciate his in-time communication and great patience to helping me find out suitable properties for me. So far he is one of the best agents ...
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“Shocking and slow...”

Sep 06,2018
Minithumbdown
By: 'George'
Sep 06,2018
6 people found
this helpful
Difficult is an understatment! It has been very slow and unprofessional in moving from the property and simply changing the name on the lease agreement. Promised dates for when emails with documents to be sent though never met, plus dealing with a change in case ...
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Comment on agent fees
Bad - fee doesnt warrent delays experienced
Was this helpful? Yes

“Sales completion...”

Sep 06,2018
Minithumbup
By: 'Donna McManus'
Sep 06,2018
0 people found
this helpful
Just wanted to say a massive thank you to Adam guiding me through my purchase and all his advice was invaluable....
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Was this helpful? Yes

“Soraya Perez...”

Sep 05,2018
Minithumbup
By: 'Mike S'
Sep 05,2018
1 people found
this helpful
Soraya Perez has been a great addition to the Dexters office, after previous colleagues dealing with my property were disappointing. She has been very professional, responsive, and has done what was required without fuss or delay. Thank you....
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Comment on agent fees
N/A
Was this helpful? Yes

“Terrible Service...”

Sep 03,2018
Minithumbdown
By: 'Ana Lucia Soler'
Sep 03,2018
7 people found
this helpful
Dexters Fulham was the worst estate agents we've dealt with since living in the UK. There are serious issues with organization, communication and efficiency. The agents and letting manager we've dealt with demonstrated lack of skills and competency. In our initial dealings we ...
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Comment on agent fees
Fees are egregious for the value. No service is rendered. Fees are worst for landlords.
Was this helpful? Yes

“Sales experience lacking...”

Sep 03,2018
Minithumbdown
By: 'DW'
Sep 03,2018
6 people found
this helpful
- Sales - Ben was friendly, but the sales approach overall has a lot of room for improvement. Quite pushy, overvalued and poor at managing client expectations. We saw many properties through them but the experience came off poorly compared to more truly local/ family run ...
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“Very Professional...”

Aug 28,2018
Minithumbup
By: 'Annie'
Aug 28,2018
0 people found
this helpful
I have found Dexters to be very prompt and professional whenever I have had an issue that needs addressing. In particular Paul Ford is always polite, personable and very approachable and gets the job done with minimal fuss....
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Was this helpful? Yes
By: Marilyn
Sep 03, 2018
View all comments (1)
Dear Annie, Thank you for your review regarding your experience with our Kingston Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again and wish you all the very best for the future. Kind regards, Marilyn Head of Customer Relations ...

NALS TPOS SAGEagent


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
404 39 875 193 49 8 36 5 29 74

Fees

£100 per person, minimum £140
Last updated at 18/08/2015, 9:12 AM by Jay Hayden

Complaints Procedure

e-mail info@martinandwright.co.uk which is overlooked by Peter, Jay & Malcolm. Complaints will be dealt with within 48 hours.
Last updated at 9:12 AM 18/08/2015 by Jay Hayden

Acton
170 High Street, London W3 6QZ
(53)
Battersea
137 Lavender Hill, London SW11 5QJ
(12)
Bloomsbury
55 Coram Street, London WC1N 1HB
(1)
show all branches (64)
Canary Wharf
39 Westferry Road, London E14 8JH
(30)
Chelsea
14 Culford Gardens, London SW3 2ST
(0)
Chiswick
388 Chiswick High Road, London W4 5TF
(23)
City
Global House, 5 Sandys Row, London E1 7HW
(25)
Clapham Abbeville Road
28 Abbeville Road, London SW4 9NG
(6)
Clapham High Street
55 Clapham High Street, London SW4 7TG
(20)
Clapham South
9 Cavendish Parade, London SW4 9DP
(4)
Clerkenwell
1 Britton Street, London EC1M 5NW
(0)
Covent Garden
22 Great Queen Street, London WC2B 5BH
(1)
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64 Chetwynd Road, London NW5 1DE
(1)
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2 New Ealing Broadway, London W5 2NU
(33)
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3 Hogarth Place, London SW5 0QT
(3)
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66 Goodge Street, London W1T 4NG
(0)
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569 Fulham Road, London SW6 1ES
(12)
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10 Broadway Market, London E8 4QJ
(42)
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164 King Street, London W6 0QU
(0)
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56 Heath Street, London NW3 1DL
(0)
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93 Station Road, hampton TW12 2BD
(19)
Hanworth Property Management
203 Swan House, Hanworth TW13 6LL
(4)
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35 Highgate High Street, London N6 5JT
(0)
Isleworth
568 London Road, London TW7 4EP
(19)
Islington
76 Upper Street, London N1 0NU
(4)
Kennington
323 Kennington Road, London SE11 4QE
(0)
Kensal Rise
62 Chamberlayne Road, London NW10 3JJ
(0)
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64 Kensington Church Street, London W8 4DB
(0)
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1 Campden Hill Road, London W8 7DU
(0)
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2 Mortlake Terrace, London TW9 3DT
(2)
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4 Wood Street, London KT1 1TG
(50)
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29 Harrington Road, London SW7 3HD
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54 Borough High Street, London SE1 1XL
(8)
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125 Shirland Road, London W9 2EP
(63)
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55 Weymouth Street, London W1G 8NJ
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66 Grosvenor Street, London W1K 3JL
(0)
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66 Grosvenor Street, London W1K 3JL
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36 New Inn Yard, London EC2A 3EY
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121 Notting Hill Gate, London W11 3LB
(2)
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1 Spring Street, London W2 3RA
(8)
Pimlico
50 Churton Street, London SW1V 2LP
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176 Putney High Street, London SW15 1RS
(5)
Richmond
1 Sheen Road, London TW9 1AD
(13)
Shepherds Bush
53 Shepherds Bush Green, London W12 8PS
(20)
Shoreditch
60 Charlotte Road, London EC2A 3QT
(0)
South Kensington
144 Old Brompton Road, London SW7 4NR
(9)
St Johns Wood
4 St Anns Terrace, London NW8 6PJ
(14)
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1 Chertsey Road, London TW1 1LR
(6)
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105 Streatham Hill, London SW2 4UG
(3)
Sunbury
22 Thames Street, Lower Sunbury TW16 6AF
(5)
Surbiton
2 Claremont Road, London KT6 4QU
(16)
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61 High Street, Teddington TW11 8HA
(15)
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50 The Anchor Brewhouse, London SE1 2LY
(0)
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159 Fortess Road, London NW5 2HR
(0)
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84 Heath Road, Twickenham TW1 4BW
(51)
Vauxhall
377 Kennington Lane, London SE11 5QY
(29)
Wapping
123 Wapping High Street, London E1W 3NQ
(9)
West Ealing
42 The Broadway, London W13 0SU
(23)
West Hampstead
349 West End Lane, London NW6 1LT
(999)
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106 West End Lane, London NW6 2LS
(1)
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181 North End Road, London W14 9NL
(21)
Westbourne Grove
120 Westbourne Grove, London W11 2RR
(0)
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12 Greycoat Place, London SW1P 1SB
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Wimbledon
12 The Broadway, London SW19 1RF
(10)


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