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Dexters has for many years been the local market leader, selling and letting one in four available properties in our core area and supplying an unrivalled property service to west and south west Londo Read full description...Dexters has for many years been the local market leader, selling and letting one in four available properties in our core area and supplying an unrivalled property service to west and south west London and Surrey. We've earned a reputation with thousands of families of doing a great job with their property, a tradition we intend to carry on with as we enter our 16th year of business.
 
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Properties for sale
Properties for rent
Mar 30,2017
Minithumbdown
By:
Mar 30,2017
0 people found
this helpful
Straight up awful to tennants. No idea how to manage the property. Then they try to charge you for a reference going forward. Avoid at all costs unless you like not being happy....
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Was this helpful? Yes
Mar 24,2017
Minithumbdown
Gerrard Gallen
By:
Mar 24,2017
1 people found
this helpful
As agents Dexter's have been ok. We rented the same property for 5 years. We left on 22 Feb 17, had the property commercially cleaned and left it in fine order with little wear and tear. The management of the lease termination was fine, and the property inspected with no issues. There were a minor issues on inventory but all very minor. However, trying to get my deposit money repatriated has been a nightmare. I still don't have it because it has taken the landlord over 4 weeks to read the e...
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Was this helpful? Yes
By: Marilyn
Mar 28, 2017
View all comments (1)
Dear Sir/Madam, I am concerned to read your review and keen to discuss this with you. If you could contact me at customerrelations@dexters.co.uk and provide me with further details, I would like to look into this matter on your behalf. Kind regards, Marilyn Head of Customer Relations ...
Mar 22,2017
Minithumbup
By:
Mar 22,2017
0 people found
this helpful
We have been very lucky to have Henry as our agent, he has been professional and clear from the very beginning. Everything went smooth and when we needed him he has always helped us. A special asset for his company!...
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Was this helpful? Yes
By: Marilyn
Mar 27, 2017
View all comments (1)
Dear Matteo, Thank you very much for taking the time to leave your five star review regarding our Maida Vale Office. I have passed your comments onto the Manager so he can share them with the team. I would like to thank you for your custom and wish you all the best for the future. Kind regards, Marilyn Head of Customer Relations ...
Mar 21,2017
Minithumbup
Fadi
By:
Mar 21,2017
0 people found
this helpful
We have had fantastic service from Dexters Sunbury. Fadi is extremely proffessional and nothing too much trouble. would highly recommend....
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Comment on agent fees
Good
Was this helpful? Yes
By: Marilyn
Mar 23, 2017
View all comments (1)
Dear Emma, Thank you for your review regarding your experience with our Sunbury Office. I am delighted to read that we have achieved our aim of delivering a five star service to our customers and clients. I would like to thank you once again and wish you all the very best for the future. Kind regards, Marilyn Head of Customer Relations ...
Mar 21,2017
Minithumbup
Alfie Brown
By:
Mar 21,2017
0 people found
this helpful
Wonderfully swift transaction. Alfie was amazing! Extremely professional and great with communication and keeping us reassured. Nothing was ever too much or a hassle. Lovely manner and enthusiasic on meeting, always returned updates when stated....
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Comment on agent fees
Fair
Was this helpful? Yes
By: Marilyn
Mar 23, 2017
View all comments (1)
Dear Nicole & Isaac, I wanted to say thank you for your kind comments about the service you received from our Streatham Office. We really appreciate you taking time to post this review as feedback is very important to us. I would like to wish you all the best for the future and look forward to doing business again with you. Kind regards, Marilyn Head of Customer Relations ...
Mar 18,2017
Minithumbup
Elmira Moghadam
By:
Mar 18,2017
0 people found
this helpful
Elmira is helpful and competent. Whenever the problem arises she is there n quickly sort it out efficiently, always willing to help. The whole branch staffs are very pleasant. Brilliant!...
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Comment on agent fees
Could be lower!
Was this helpful? Yes
By: Marilyn
Mar 23, 2017
View all comments (1)
Dear Sir/Madam, Thank you very much for your lovely review regarding our Canary Wharf Office. Feedback is very important to us and we appreciate you taking time to post this review. I would like to wish you all the best for the future and look forward to doing business again with you. Kind regards, Marilyn Head of Customer Relations ...
Mar 17,2017
Minithumbup
By:
Mar 17,2017
0 people found
this helpful
Andrew has assisted me in finding suitable tenants for my property. He is very professional and a good communicator. I feel confident to say that I trust him with the management of my property....
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Was this helpful? Yes
By: Marilyn
Mar 23, 2017
View all comments (1)
Dear Vangelis, We are delighted to read that our Fulham Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Marilyn Head of Customer Relations ...
Mar 14,2017
Minithumbdown
By:
Mar 14,2017
2 people found
this helpful
This is the worst estate agent I came across in 7 years living in London. I moved out from the flat I lived in for 3 months and decided to move out to live with my girlfriend. I found a replacement but they told me on the phone and by email that I don't need to transfer my deposit but when I found someone, they forced to give my deposit otherwise I'll have to pay another month rent. This is money (£1150) I will never see again. I'm really pissed. Tommy, Joe and Colin are complete liars and...
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Comment on agent fees
That's a rip off. The most expensive I've ever had.
Was this helpful? Yes
Mar 08,2017
Minithumbup
Nathan Walters
By:
Mar 08,2017
0 people found
this helpful
Nathan Walter was very polite and friendly, also super helpful which made renting process fast and the whole experience very pleasant....
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Was this helpful? Yes
By: Marilyn
Mar 08, 2017
View all comments (1)
Dear Egle, I wanted to say thank you for your kind comments about the service you received from our Canary Wharf Office. We really appreciate you taking time to post this review as feedback is very important to us. I would like to wish you all the best for the future and look forward to doing business again with you. Kind regards, Marilyn Head of Customer Relations ...
Mar 08,2017
Minithumbup
Chantel Morgan
By:
Mar 08,2017
0 people found
this helpful
I am very happy with the service provided by Chantel. She is extremely helpful and patient. I would definitely recommend her to a friend....
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Comment on agent fees
Fair price
Was this helpful? Yes
By: Marilyn
Mar 08, 2017
View all comments (1)
Dear Grace, Thank you very much for your lovely review regarding our Canary Wharf Office. Feedback is very important to us and we appreciate you taking time to post this review. I would like to wish you all the best for the future and look forward to doing business again with you. Kind regards, Marilyn Plews Head of Customer Relations ...
Mar 08,2017
Minithumbdown
Ruby Caparn
By:
Mar 08,2017
5 people found
this helpful
Absolutely terrible estate agents. They currently look after the property which I am a tenant for. Not only do they not give 24 hours notice for call outs, they hire contractors who are shoddy at best. We are still waiting for things in the property to be fixed, even though they were broken when we moved in almost 1 year ago. They are rude when we speak to them on the phone, and they are rude when they email. As soon as my tenancy agreement ends, I'll be moving out, and will never deal with Dext...
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Comment on agent fees
Excessively high.
Was this helpful? Yes
By: Marilyn
Mar 09, 2017
View all comments (1)
Dear Sir/Madam, I am very concerned to read your review and keen to discuss this with you. If you could contact me at customerrelations@dexters.co.uk and provide me with further details, I would like to look into this matter on your behalf. Kind regards, Marilyn Plews Head of Customer Relations ...
Mar 08,2017
Minithumbup
Jimmy
By:
Mar 08,2017
0 people found
this helpful
Having dealt with many estate agents in the area I found Dexters the most useful, honest and upfront. Nothing was too much trouble and Jimmy in particular guided me through A to Z....
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Comment on agent fees
Good
Was this helpful? Yes
By: Marilyn
Mar 09, 2017
View all comments (1)
Dear David, We are delighted to read that our Isleworth Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Marilyn Plews Head of Customer Relations ...
Mar 06,2017
Minithumbup
Sonia De Abreu
By:
Mar 06,2017
0 people found
this helpful
Sonia was a key factor in having my flat rented. She was pro-active, attentive, communicative and always polite. Thanks Sonia!...
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Comment on agent fees
Acceptable - no issues
Was this helpful? Yes
By: Marilyn
Mar 06, 2017
View all comments (1)
Dear Mike, Thank you very much for your lovely review regarding our Twickenham Office. Feedback is very important to us and we appreciate you taking time to post this review. I would like to wish you all the best for the future and look forward to doing business again with you. Kind regards, Marilyn Plews Head of Customer Relations ...
Mar 03,2017
Minithumbup
Nathan Walters
By:
Mar 03,2017
0 people found
this helpful
Nathan it has been very helpful while we were looking for a flat. He is very competent and passionate for his job and willing to help us on our mission. Thank you very much...
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Comment on agent fees
Probably a bit too high
Was this helpful? Yes
By: Marilyn
Mar 06, 2017
View all comments (1)
Dear Francesco, Thank you for your review regarding your experience with our Canary Wharf Office. I am delighted to read that we have achieved our aim of delivering a five star service to our customers and clients. I would like to thank you once again and wish you all the very best for the future. Kind regards, Marilyn Plews Head of Customer Relations ...
Mar 02,2017
Minithumbdown
By:
Mar 02,2017
7 people found
this helpful
Never again! Absolutely awful service! Property management department of Dexters is as terrible as their lettings. They always blame everything on the landlords and try to push as many tasks on the tenants as possible. They cannot do a single thing right (cannot enter the property for visit, ignore reported maintenance issues, leave you without proper hot water and heating for months, sends wrong check out reports etc.). I have attached a pic on the heater unit that I have tried to have it fixed...
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Comment on agent fees
NA
Attachments
Was this helpful? Yes
By: TechnoMage
Mar 11, 2017
View all comments (2)
Dear Marilyn Plews, Thanks for your reply. I already have your company's final point of view. Unsurprisingly Dexters has not taken any responsibility for anything. Consequently I am taking this case to the small claims court. Again I want draw attention and suggest everyone to AVOID DEXTERS AT ALL COSTS! Regards ...
Mar 01,2017
Minithumbup
Chantel Morgan
By:
Mar 01,2017
0 people found
this helpful
Chantel is such a pleasure to deal with; efficient; professional; personable and helpful. A real asset to that company! I wouldn't hesitate going to Chantel for any property related issue....
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Was this helpful? Yes
By: Marilyn
Mar 01, 2017
View all comments (1)
Dear Sir/Madam, Thank you for your feedback. I am the Head of Customer Relations here at Dexters and it is always nice to read about happy customers. Thank you once again for your kind comments and we wish you all the best for the future. Kind regards, Marilyn ...
Mar 01,2017
Minithumbdown
Jimmy
By:
Mar 01,2017
4 people found
this helpful
Very unprofessional! I have come across many estate agents and without doubt they are the worst. They may be a big firm but their growth based on lies and and manipulation. They adopt tactics to get as much money out of you as a tenant, seller or buyer. I'm sure they have good people but if the manager at the Isleworth branch is representative of the companies snr team then I feel sorry for the staff who work there. Don't trust them with your property as they will mess you around and if you are ...
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Comment on agent fees
Overpriced for what you get
Was this helpful? Yes
By: Marilyn
Mar 01, 2017
View all comments (1)
Dear Sir/Madam, I am concerned to read your review and keen to discuss this with you. If you could contact me at customerrelations@dexters.co.uk and provide me with further details, I would like to look into this matter on your behalf. Kind regards, Marilyn Head of Customer Relations ...
Feb 28,2017
Minithumbup
Chantel Morgan
By:
Feb 28,2017
0 people found
this helpful
Efficient, honest and very helpful. Always gets the job requested or any problem solved and sorted. Honestly wish all agents were at her standard....
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Was this helpful? Yes
By: Marilyn
Feb 28, 2017
View all comments (1)
Dear Sam, I wanted to say thank you for your kind comments about the service you received from our Canary Wharf office. We really appreciate you taking time to post this review as feedback is very important to us. I would like to wish you all the best for the future and look forward to doing business again with you. Kind regards, Marilyn Head of Customer Relations ...
Feb 24,2017
Minithumbup
Chantel Morgan
By:
Feb 24,2017
0 people found
this helpful
Chantel Morgan has been looking after my property for years. She is super efficient and a pleasure to deal with....
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Was this helpful? Yes
By: Marilyn
Feb 28, 2017
View all comments (1)
Dear Suzanna, Thank you very much for your lovely review regarding our Canary Wharf Office. Feedback is very important to us and we appreciate you taking time to post this review. I would like to wish you all the best for the future and look forward to doing business again with you. Kind regards, Marilyn Head of Customer Relations ...
Feb 21,2017
Minithumbdown
By:
Feb 21,2017
7 people found
this helpful
Worse experience ever. Arrogant, rude and unprofessional agent. I contacted Dexter to rent a 2 bed flat with another 2 friends. After the first viewing our agent Aida started to rush us into making an offer, pushing a horrible flat that she thought it's more suitable for us. We really likes another flat in Maida Vale, which she said it had so many viewings and offers and she thinks we cannot get it. I made an offer for that flat, 30 min after she sent an email with " good news" our of...
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Was this helpful? Yes
By: Marilyn
Feb 23, 2017
View all comments (1)
Dear Cristina, I am concerned to read your review and keen to discuss this with you. If you could contact me at customerrelations@dexters.co.uk and provide me with further details, I would like to look into this matter on your behalf. Kind regards, Marilyn Head of Customer Relations ...
Feb 20,2017
Minithumbup
By:
Feb 20,2017
0 people found
this helpful
Outstanding work from Julian and the team at Dexters W3. Pleasant, professional and very accommodating with questions and concerns. Could not give a stronger recommendation for anyone considering selling their property. Will sell my second flat with them and consider more transactions in the future without hesitation....
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Comment on agent fees
Reasonable and competitive fees.
Was this helpful? Yes
By: Marilyn
Feb 20, 2017
View all comments (1)
Dear Sir/Madam, Thank you for your review regarding your experience with our Acton office. I am delighted to read that we have achieved our aim of delivering a five star service to our customers and clients. I would like to thank you once again and wish you all the very best for the future. Kind regards, Marilyn Plews Head of Customer Relations ...
Feb 18,2017
Minithumbup
By:
Feb 18,2017
7 people found
this helpful
Shocking - sold my proerty whi;st living in Australia. Gave me a quote they were very confident of achieveing and then within 2 days of house being on market told me it was over-valued by 40k compared to other houses in the market. Full of contradictions and very low trust or transparency. Do not recommend at all....
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Comment on agent fees
Standard - lied about them too initailkyy
Was this helpful? Yes
By: Marilyn
Feb 20, 2017
View all comments (1)
Dear Sir/Madam, I am very concerned to read your review and keen to discuss this with you. If you could please contact me at customerrelations@dexters.co.uk and provide me with further details, I would like to look into this matter on your behalf. Kind regards, Marilyn Plews ...
Feb 16,2017
Minithumbdown
Chantel Morgan
By:
Feb 16,2017
0 people found
this helpful
Chantel has looked after our properties for a number of years , she is always professional and friendly in her communication with us , always quick to respond to queries and efficient in all dealings ..nothing ever too much trouble ..Tom and Teresa...
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Was this helpful? Yes
By: Marilyn
Feb 16, 2017
View all comments (1)
Dear Tom & Teresa, Thank you for taking the time to leave your five star review. It is encouraging to hear that our team are doing so well. We have always taken great pride in the service we provide and as a result a large percentage of our clients come to us through word of mouth recommendation. I have passed your comments onto the Manager so that they can share them with the team. I would like to thank you for your custom and wish you all the best for the future. Yours sincere ...
Feb 16,2017
Minithumbdown
By:
Feb 16,2017
8 people found
this helpful
Never again! Absolutely the worst agency I have ever been in touch with. They made numerous errors during setting up our rental contract and misrepresented us in numerous occasions towards the landlords. They absolutely take no responsibility for any of their actions and always blame the landlords for everything. As a result of their behavior we had to move in 6 months and pay all the agency fees again to a different agent....
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Comment on agent fees
Average fees
Was this helpful? Yes
Feb 06,2017
Minithumbup
Mark Wiltshire
By:
Feb 06,2017
0 people found
this helpful
I recently found a rental property through the Dexters Barnes office and was extremely happy with the service provided from start to finish. I was shown multiple properties by a lovely gentleman named Mark Wiltshire, who was extremely helpful in finding me a property that matched my exact requirements. As I have two dogs it was hard for me to find a property, however Mark went over and above to find me the perfect place. The process was seamless - If all of the staff provide service like Mark th...
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Comment on agent fees
Comparable to other fees.
Was this helpful? Yes
By: Marilyn
Feb 07, 2017
View all comments (1)
Dear Becky, Thank you for your review regarding your experience with our Barnes office. I am delighted to read that Mark and the team achieved our aim of delivering a five star service to our customers and clients. I would like to thank you once again and wish you all the very best for the future. Kind regards, Marilyn Head of Customer Relations ...
Feb 03,2017
Minithumbdown
By:
Feb 03,2017
10 people found
this helpful
After 13 years of renting our property out with Dexters , we are so frustrated, they do not seem to be able to get anything correct. Last night they yet again contacted us in New Zealand at 3am , it's just unbelievable! If my tenants leave we will not use you again, you have had way too much of our money for nothing....
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Was this helpful? Yes
By: Marilyn
Feb 06, 2017
View all comments (1)
Dear Sir/Madam, I am very concerned to read your review and keen to discuss this with you. If you could contact me at customerrelations@dexters.co.uk and provide me with further details, I would like to look into this matter on your behalf. Kind regards, Marilyn Plews Head of Customer Relations ...
Jan 31,2017
Minithumbdown
By:
Jan 31,2017
0 people found
this helpful
I had dealings with Georgina Keywood and Sheikh in the last few months and both property managers were extremely helpful. They have really gone the extra mile. They are both a real credit to the company....
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Was this helpful? Yes
By: Marilyn
Feb 01, 2017
View all comments (1)
Dear Christopher, Thank you for your review regarding your experience with Dexters. I am delighted to read that we have achieved our aim of delivering a five star service to our customers and clients. I would like to thank you once again and wish you all the very best for the future. Kind regards, Marilyn Head of Customer Relations ...
Jan 24,2017
Minithumbdown
By:
Jan 24,2017
15 people found
this helpful
I asked Dexters to value my house for a sale market, met with the agent and had a positive feeling about him even though he overpriced my property by approx 40-50k. When asked if he was sure about his valuation he said that ideally the property should be advertised about £30k below from his valuation :-).... I asked him to send a valuation through with the fee structure and never heard from him again ... 3 weeks later I received a call from someone else asking if they could come for a valu...
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Comment on agent fees
Way too high comparing with other agents in the area
Was this helpful? Yes
By: Marilyn
Jan 24, 2017
View all comments (1)
Dear Sir/Madam, I am sorry to hear that you are unhappy with Dexters. If you could e-mail further details to me at customerrelations@dexters.co.uk I can investigate the situation and try and resolve any outstanding issues for you. I look forward to hearing from you. Kind regards, Marilyn Head of Customer Relations. ...
Jan 18,2017
Minithumbdown
By:
Jan 18,2017
14 people found
this helpful
Really poor service and very dishonest. Tenancy was not ready on the start date! It hadn't been check by Dexters, they didn't seem to care....
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Comment on agent fees
Bad, as I didn't receive the service that was paid for.
Was this helpful? Yes
Jan 12,2017
Minithumbup
By:
Jan 12,2017
0 people found
this helpful
Dexters are a professional and respectable estate agent. All the staff are amazing and have put themselves out to help us. I recommend this company and will continue to use them going forward. In particular Becci - who is very professional and friendly and was always so positive whenever i felt stressed....
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Comment on agent fees
Very competitive
Was this helpful? Yes
By: Marilyn
Jan 13, 2017
View all comments (1)
Dear Marie, I just wanted to say thank you for your kind comments about the service you received from our Fulham office. We really appreciate you taking time to post this review as feedback is very important to us. I would like to wish you all the best for the future and look forward to doing business again with you. Kind regards, Marilyn Head of Customer Relations. ...

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Review statistics

From Landlords From Tenants From Vendors From Buyers Other
59 24 84 85 11 7 6 3 4 43

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Firm rankings



Barnes Branch
68-69 Barnes High Street, London SW13 9LD
(2)
Battersea Branch
137 Lavender Hill, London SW11 5QJ
(8)
Canary Wharf
39 Westferry Road, London E14 8JH
(10)
show all branches (34)
Clapham Abbeville Rd Branch
28 Abbeville Road,, London SW4 9NG
(4)
Clapham North Branch
55 Clapham High Street, London SW4 7TG
(9)
Clapham South Branch
9 Cavendish Parade, London SW4 9DP
(4)
Earls Court Branch
3 Hogarth Place, London SW5 0QT
(3)
Fulham
50 Parsons Green Lane Parsons Green, Fulham SW6 4HU
(1)
Hill
105 Streamtham, hill SW2 4UG
(2)
Isleworth
568 London Road, Isleworth TW7 4EP
(12)
London
53 Shepherds Bush Green, London W12 8PS
(3)
London
170 High Street, London W3 6QZ
(9)
Maida Vale Office
125 Shirland Road, London W9 2EP
(46)
Office 1
2 New Ealing Broadway, London W5 2NU
(26)
Office 10
84 Heath Road, Twickenham TW1 4BW
(49)
Office 11
61 High Street, Teddington TW11 8HA
(5)
Office 12
93 Station Road Hampton, Hampton TW12 2BD
(12)
Office 13
22 Thames Street, Sunbury-on-Thames TW16 6AF
(1)
Office 14
4 Wood Street, Kingston Upon Thames KT1 1TP
(13)
Office 15
20 Claremont Road, Surbiton KT6 4QU
(5)
Office 2
202 Uxbridge Road, London W12 7JP
(14)
Office 3
182 High Street Acton, London W3 9NN
(27)
Office 4
388 Chiswick High Road, London W4 5TF
(17)
Office 5
179-181 North End Road, London W14 9NL
(10)
Office 6
569 Fulham Road, London SW6 1EX
(6)
Office 7
1 Chertsey Road, Twickenham TW1 1LR
(5)
Office 8
1 Sheen Road, Richmond TW9 1AD
(4)
Office 9
176 Putney High Street, London SW15 1RS
(2)
South Kensington
144 Old Brompton Road, London SW7 4NR
(1)
St Johns Wood
6 St Anns Terrace, London NW8 6PJ
(3)
Vauxhall Branch
377 - 379 Kennington Lane, London SE11 5QY
(23)
Wandsworth Branch
201 Garratt Lane, London SW18 4DP
(1)
West Ealing Branch
42 Broadway, London W13 0SU
(7)
Wimbledon Branch
199 Merton Road, London SW19 1EE
(6)

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