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Dexters has for many years been the local market leader, selling and letting one in four available properties in our core area and supplying an unrivalled property service to west and south west Londo Read full description...Dexters has for many years been the local market leader, selling and letting one in four available properties in our core area and supplying an unrivalled property service to west and south west London and Surrey. We've earned a reputation with thousands of families of doing a great job with their property, a tradition we intend to carry on with as we enter our 16th year of business.
 
Website not available Properties for sale
Properties for rent
Jun 28,2017
Minithumbup
Daisy Wills
By:
Jun 28,2017
0 people found
this helpful
I have been working with Daisy for coming on to a couple of years now and during this time she has been nothing but extremely helpful and considerate. She is very clear when we talk and understands my requests and acts on them promptly and with professionalism. Can't recommend her enough....
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Comment on agent fees
Fees are very reasonable.
Was this helpful? Yes
Jun 28,2017
Minithumbup
Kayleigh McHugh
By:
Jun 28,2017
0 people found
this helpful
I have been a tenant in a house managed by Dexters for nearly ten years. They've always responded prompltly to all queries and concerns. Kayleigh has been super helpful with everything we needed, especially with all the end of tenancy requirements. She helped make the whole process easy and efficient....
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Comment on agent fees
They were reasonable
Was this helpful? Yes
Jun 26,2017
Minithumbup
Craig Cox
By:
Jun 26,2017
0 people found
this helpful
I have been letting with Dexters since 2004 and my property has not been empty for one day. the Management team look after the property extremely well and keep me well informed. my only complaint is that for the first 10 years my property managers remained the same but in the last 4 years I have had 4 different managers which is not ideal. having said that, my current manager Craig Cox is absolutely BRILLIANT. I hope he stays and remains looking after my property....
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Comment on agent fees
The Fees for letting are pretty standard
Was this helpful? Yes
By: Marilyn
Jun 27, 2017
View all comments (1)
Dear Mark, Thank you very much for your great review regarding our Hampton Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Marilyn Head of Customer Relations ...
Jun 23,2017
Minithumbup
Lisa Henderson
By:
Jun 23,2017
1 people found
this helpful
It's been a pleasure working with Lisa - she's been very helpful to us as tenants over the past 2 years...
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Was this helpful? Yes
By: Marilyn
Jun 27, 2017
View all comments (1)
Dear Kate, We are delighted to read that our Surbiton Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Marilyn Head of Customer Relations ...
Jun 23,2017
Minithumbup
By:
Jun 23,2017
0 people found
this helpful
As property manager for my flat let, Ginevra has been instrumental in resolving a problem I was having with the local council. Ginevra kept me up to date with all communications between herself and the council and fully supported me when needed; showing a great deal of compassion. Ginevra is a true professional and I highly recommend her in her role as a property manager....
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Comment on agent fees
Good
Was this helpful? Yes
By: Marilyn
Jun 27, 2017
View all comments (1)
Dear Di, Thank you very much for your great review regarding our Kew Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Marilyn Head of Customer Relations ...
Jun 23,2017
Minithumbup
Lisa Henderson
By:
Jun 23,2017
0 people found
this helpful
Can't fault service! Always there when help needed, and most of all honest. Any problems we have had have been sorted almost right away....
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Was this helpful? Yes
By: Marilyn
Jun 27, 2017
View all comments (1)
Dear Elio, I am writing to say thank you for your kind comments about the service you received from our Surbiton Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Marilyn Head of Customer Relations ...
Jun 23,2017
Minithumbup
Jimmy
By:
Jun 23,2017
0 people found
this helpful
Jimmy was very professional, friendly and always willing to help.He always made sure he returned our calls, whenever we were unable to get him over the phone. He managed to find us tenants fairly quickly. Yes we will recommend him....
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Was this helpful? Yes
By: Marilyn
Jun 27, 2017
View all comments (1)
Dear AJ, Thank you for your review regarding your experience with our Isleworth Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again and wish you all the very best for the future. Kind regards, Marilyn Head of Customer Relations ...
Jun 23,2017
Minithumbdown
By:
Jun 23,2017
3 people found
this helpful
Appalling service from start to finish, between myself and my two housemates we have experienced at least ten different lettings agencies since 2010 and by far our experience with Dexters has been the worst. It takes a huge length of time to solve any issue and we often have to phone and chase the problem ourselves rather than relying on the property agency to do so. We were promised things on agreeing to rent the flat that were never delivered, it took two months into our tenancy for the fl...
read full review
Comment on agent fees
What are we paying fees for?
Was this helpful? Yes
By: Marilyn
Jun 26, 2017
View all comments (1)
Dear Jess, I am concerned to read your review. I understand that our Head of Property Management is looking into your concerns and will be in contact with you. However should you wish to discuss this matter further please do not hesitate to contact me at customerrelations@dexters.co.uk and provide me with more details as I would like to look into this matter on your behalf. Kind regards, Marilyn Head of Customer Relations ...
Jun 22,2017
Minithumbup
By:
Jun 22,2017
0 people found
this helpful
Having previously had a good experience buying through Dexters Teddington we decided to sell our property with them. Everyone we interacted with was enthusiastic, professional and very helpful. The after sales service was particularly strong and played a huge part in keeping our chain together and expediting our onward purchase in what felt like record time....
read full review
Comment on agent fees
Fees are reasonable.
Was this helpful? Yes
By: Marilyn
Jun 23, 2017
View all comments (1)
Dear John & Mandy, Thank you very much for your great review regarding our Teddington Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Marilyn Head of Customer Relations ...
Jun 22,2017
Minithumbup
Craig Cox
By:
Jun 22,2017
0 people found
this helpful
Craig manages our property on our behalf whilst we live overseas in Singapore. With the distance and time difference its important for us to have a reliable manager that delivers the excellent service that craig does. he is prompt to reply to questions and emails and handles and relays tenants concerns and question s with effeciency. I would highly reccomend using Dexters and craig to manage your property...
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Was this helpful? Yes
By: Marilyn
Jun 23, 2017
View all comments (1)
Dear Andy, We are delighted to read that our Hampton Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Marilyn Head of Customer Relations ...
Jun 22,2017
Minithumbup
Daisy
By:
Jun 22,2017
0 people found
this helpful
Daisy has been managing one of my properties for several years now. I always find her polite, professional and efficient and she has done an excellent job in managing, making my life easier as a land lord....
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Comment on agent fees
In line with the norm. Fees can, of course, always be improved
Was this helpful? Yes
By: Marilyn
Jun 23, 2017
View all comments (1)
Dear Dec, Thank you for your review regarding your experience with our West Ealing Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again and wish you all the very best for the future. Kind regards, Marilyn Head of Customer Relations ...
Jun 21,2017
Minithumbup
Anna Biro
By:
Jun 21,2017
0 people found
this helpful
I've been renting my flat for just over a year and met Anna Biro, recently, when she was conducting an inspection of the property. It just so happened that I experienced two issues that required prompt and immediate assistance and Anna provided invaluable support in resolving these issues. I have been ill and dealing with these issues could have been a long unpleasant experience, but Anna was very obliging and kind in the way that she addressed these issues. I am very grateful....
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Was this helpful? Yes
By: Marilyn
Jun 23, 2017
View all comments (1)
Dear Sandra, I am writing to say thank you for your kind comments about the service you received from our Isleworth Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Marilyn Head of Customer Relations ...
Jun 20,2017
Minithumbup
Daisy
Lauren
By:
Jun 20,2017
0 people found
this helpful
I have had my flat in Chiswick with Dexters for over 3 years now first with Lauren as my property manager and now with Daisy looking after the property. Prior to moving to them I had 2 nightmare years with Foxtons at Chiswick. Unable to resolve anything and out of pocket thousands of pounds I upped and moved to Dexters. I can honestly say that without a doubt these 2 ladies are angels sent from heaven. Nothing is too much trouble for them, they are efficient and friendly managing both the tenant...
read full review
Comment on agent fees
The fees charged are competitive and worth every penny!
Was this helpful? Yes
By: Marilyn
Jun 23, 2017
View all comments (1)
Dear Scott, Thank you for your review regarding your experience with our West Ealing Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again and wish you all the very best for the future. Kind regards, Marilyn Head of Customer Relations ...
Jun 19,2017
Minithumbup
Lisa Henderson
By:
Jun 19,2017
1 people found
this helpful
Lisa manages my property extremely well and I have great confidence in the service received. I know my property is in good hands and I am kept informed with any maintenance required. The management service takes the hassle out of letting and helps having a useful contact to deal with tenants and to advise Landlords....
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Comment on agent fees
good
Was this helpful? Yes
By: Marilyn
Jun 19, 2017
View all comments (1)
Dear Nick, Thank you for your review regarding your experience with our Surbiton Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again and wish you all the very best for the future. Kind regards, Marilyn Head of Customer Relations ...
Jun 19,2017
Minithumbup
By:
Jun 19,2017
0 people found
this helpful
£I would like to say thank you to Lisa Henderson, your property manager at Swan House. She has helped resolved an issue with our property that we rent in Surbiton, which has been reported for over 4 and a half years. She was able to identify a leak behind the shower tiles which was causing severe water damage to the bathroom, as well as the kitchen next door. She acted immediately which we have not seen before with previous property managers. She has exceptional interpersonal skills and ma...
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Was this helpful? Yes
By: Marilyn
Jun 19, 2017
View all comments (1)
Dear So-Mei, I am writing to say thank you for your kind comments about the service you received from our Surbiton Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Marilyn Head of Customer Relations ...
Jun 19,2017
Minithumbup
Daniel
Jourdian
By:
Jun 19,2017
0 people found
this helpful
Really excellent service. Took the stress out of the job and sorted things out properly. Very grateful. Thank you. Would highly recommend you....
read full review
Comment on agent fees
Excellent
Was this helpful? Yes
Jun 17,2017
Minithumbup
Georgia Woods
By:
Jun 17,2017
0 people found
this helpful
Friendly and helpful from start to finish when we purchased our house. Took the time to return our calls and follow up on our questions. Particularly grateful to Nicole for all her help once we had put the offer in. Georgia was also really helpful throughout. Would definitely recommend and use again!...
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Comment on agent fees
NA
Was this helpful? Yes
By: Marilyn
Jun 19, 2017
View all comments (1)
Dear Sir/Madam, Thank you very much for your great review regarding our Battersea Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Marilyn Head of Customer Relations ...
Jun 16,2017
Minithumbup
By:
Jun 16,2017
0 people found
this helpful
I had my viewing appointment this afternoon, it went very well. I had an opportunity to view more than one properties. The agent was very professional and nice, he offered to show me other properties which gives me an opportunity to view more properties than I expect, nice work....
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Comment on agent fees
The agent fee is reasonable. The agent was very professional and nice, he offered to show me other properties which gives me an opportunity to choose the one I like, nice work.
Was this helpful? Yes
By: Marilyn
Jun 19, 2017
View all comments (1)
Dear George, Thank you so much for taking the time to leave your review. We would like to take this opportunity to wish you all the best for the future. Kind regards, Marilyn Head of Customer Relations ...
Jun 15,2017
Minithumbup
Jourdain Lay
By:
Jun 15,2017
0 people found
this helpful
Have used Dexters to fulfil the task of finding tenants on two occasions. On both occasions they have successfully found great tenants, first of which extended their contract on 2 occasions and the second signed for a long tenancy. Would recommend their services to anyone looking to find tenants for their property....
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Was this helpful? Yes
By: Marilyn
Jun 19, 2017
View all comments (1)
Dear Tim, We are delighted to read that our West Ealing Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Marilyn Head of Customer Relations ...
Jun 13,2017
Minithumbup
Paul Ford
By:
Jun 13,2017
0 people found
this helpful
Paul has done a very good job in updating me with actions and issues to act upon at the property during his second year as property manager for my property. He is responsive to the work and brings good professional services into play....
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Comment on agent fees
the fees are fixed to the rental amount and are good.
Was this helpful? Yes
By: Marilyn
Jun 13, 2017
View all comments (1)
Dear Beechcroft, Thank you for taking the time to leave your five star review. It is very pleasing to read that Paul and the Property Management Team continue to deliver an excellent service for you. We wish you all the best for the future. Kind regards, Marilyn Head of Customer Relations ...
Jun 12,2017
Minithumbdown
By:
Jun 12,2017
4 people found
this helpful
This is undoubtedly the worst experience I have ever had from an estate agent.They demanded an incredibly detailed amount of information as a tenant and a guarantor including unaltered bank statements. Found them to be highly disorganised and unprofessional. Terrible experience....
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Was this helpful? Yes
By: Marilyn
Jun 13, 2017
View all comments (1)
Dear Sir/Madam I am concerned to read your review and we would value the opportunity to discuss this with you. If you could contact me at customerrelations@dexters.co.uk and provide me with more details regarding the areas of our service that you have been unhappy with, I would like to look into this matter on your behalf. Kind regards, Marilyn Head of Customer Relations ...
Jun 12,2017
Minithumbdown
Camila Higgs
Gerrard Gallen
By:
Jun 12,2017
4 people found
this helpful
I can't believe how rude and unhelpful the property management are. DO NOT rent from here. I have been in a property for 18montha costing £1850 a month and was without a boiler and then therefore no heating for 3 weeks and had to call mulitiple times a day to get it sorted. My carpets were NOT cleaned before moving in and one room was so badly marked I have always had to have a rug down. They promised to clean it for three months. Now my electrics went. I had to have the fire brigade had ...
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Comment on agent fees
Ok
Was this helpful? Yes
By: Marilyn
Jun 13, 2017
View all comments (1)
Dear Liberty, I am very concerned to read your review and we would value the opportunity to discuss this with you. If you could contact me at customerrelations@dexters.co.uk and provide me with more details regarding the areas of our service that you have been unhappy with, I would like to look into this matter on your behalf. Kind regards, Marilyn Head of Customer Relations ...
Jun 09,2017
Minithumbdown
Sacha Monrose
By:
Jun 09,2017
5 people found
this helpful
Very slow to respond. Doesn't check emails and doesn't return your calls. Because of this even after agreeing on the offer, completing the references, paying all fees, and even after tenancy agreement is issued we lost the rental property....
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Was this helpful? Yes
Jun 08,2017
Minithumbup
By:
Jun 08,2017
0 people found
this helpful
Great customer service from Dexters, always on hand to answer questions and to quickly and effectively solve issues. My husband and I have been renting this particular property for nearly ten years with no complaints, Helen Vangrove our Property Inspector makes regular, planned visits and is friendly, patient and consistently on hand to assist us in maintaining our home. No job is too small! Likewise Georgina Kerwood the Property Manager is quick to respond to and deal with our questions with pr...
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Was this helpful? Yes
By: Marilyn
Jun 13, 2017
View all comments (1)
Dear Leanne, We are delighted to read that our Property Management Team achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Marilyn Head of Customer Relations ...
Jun 07,2017
Minithumbup
Ginevra Zabeo
By:
Jun 07,2017
0 people found
this helpful
Gine is really helpful and professional even before the new tenant moved in. She gave lots of good advice for us. As a new landlord, it was definitely make us feel more confident. Thank you Gine....
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Was this helpful? Yes
By: Marilyn
Jun 13, 2017
View all comments (1)
Dear Linda, Thank you very much for taking the time to leave your five star review regarding our Acton Office. It is encouraging to hear that the team achieved our aim of delivering a five star service. We wish you all the best for the future. Kind regards, Marilyn Head of Customer Relations ...
Jun 06,2017
Minithumbup
Lisa Henderson
By:
Jun 06,2017
1 people found
this helpful
Dexters have successfully tenanted a property that I own in Surbiton. Their service as far as letting and rent collection is excellent. I have received particularly good service from Lisa Henderson with regards to property maintenance, communication and customer care....
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Was this helpful? Yes
By: Marilyn
Jun 06, 2017
View all comments (1)
Dear Malcolm, Thank you for your review regarding your experience with our Surbiton Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again and wish you all the very best for the future. Kind regards, Marilyn Head of Customer Relations ...
Jun 06,2017
Minithumbup
Lisa Henderson
By:
Jun 06,2017
0 people found
this helpful
Charlotte has been very patient and helpful. Would recommend her to anyone looking to have a property managed. Good work....
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Was this helpful? Yes
Jun 03,2017
Minithumbup
Hayrie
By:
Jun 03,2017
0 people found
this helpful
Hayrie in lettings took us to multiple viewings in St John's Wood. She had great local knowledge, was very helpful in explaining the process and properties. Thanks!...
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Was this helpful? Yes
By: Marilyn
Jun 06, 2017
View all comments (1)
Dear Sir/Madam, I am writing to say thank you for your kind comments about the service you received from our St Johns Wood Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Marilyn Head of Customer Relations ...
Jun 03,2017
Minithumbup
Paul Ford
By:
Jun 03,2017
0 people found
this helpful
I have used Dexters since 2004 and always found Dexters very helpful and professional. I now have Mr Paul Ford as my dedicated property Manager as my first point of contact which assists with prompt and clear communications. Mr M Porter...
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Comment on agent fees
Acceptable
Was this helpful? Yes
By: Marilyn
Jun 06, 2017
View all comments (1)
Dear M Porter, Thank you very much for your great review regarding our Kingston Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Marilyn Head of Customer Relations ...
Jun 02,2017
Minithumbup
Craig Cox
By:
Jun 02,2017
1 people found
this helpful
It is my pleasure to evaluate Craig Cox's performance as property manager of 98 Thames Street, Sunbury-on-Thames. Since I am the owner of this property living in the USA, it is essential that I have a reliable and dependable manager in the UK. I am happy to report that Craig has successfully fulfilled this role. Specifically, Craig has responded immediately to my questions and concerns regarding the property and that all necessary maintenance takes place as soon as possible. I appreciate Crai...
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Comment on agent fees
This agent's fees are satisfactory.
Was this helpful? Yes

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Review statistics

From Landlords From Tenants From Vendors From Buyers Other
336 31 815 146 20 8 14 3 16 52

Job vacancies

Please see a list of jobs available

Agent Fees

£100 per person, minimum £140
Last updated at 9:12 AM 18/08/2015 by Jay Hayden

Complaints Procedure

e-mail info@martinandwright.co.uk which is overlooked by Peter, Jay & Malcolm. Complaints will be dealt with within 48 hours.
Last updated at 9:12 AM 18/08/2015 by Jay Hayden

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170 High Street, London W3 6QZ
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68-69 Barnes High Street, London SW13 9LD
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137 Lavender Hill, London SW11 5QJ
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39 Westferry Road, London E14 8JH
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28 Abbeville Road,, London SW4 9NG
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55 Clapham High Street, London SW4 7TG
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50 Parsons Green Lane Parsons Green, Fulham SW6 4HU
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203 Swan House, Hanworth TW13 6LL
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105 Streamtham, hill SW2 4UG
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568 London Road, Isleworth TW7 4EP
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2 Mortlake Terrace, London TW9 3DT
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84 Heath Road, Twickenham TW1 4BW
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61 High Street, Teddington TW11 8HA
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93 Station Road Hampton, Hampton TW12 2BD
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22 Thames Street, Sunbury-on-Thames TW16 6AF
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20 Claremont Road, Surbiton KT6 4QU
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115 Newgate Street, London EC1A 7AE
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202 Uxbridge Road, London W12 7JP
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388 Chiswick High Road, London W4 5TF
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179-181 North End Road, London W14 9NL
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569 Fulham Road, London SW6 1EX
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1 Chertsey Road, Twickenham TW1 1LR
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144 Old Brompton Road, London SW7 4NR
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6 St Anns Terrace, London NW8 6PJ
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