View all comments (1) Dear Sermin, We appreciate and understand your concerns and we are sorry that your experience wasn’t as expected. If you’re open to discussing further please do email us and we would be happy to look into this further. Kind regards Asma Chughtai Customer Relations Team ...

View all comments (1) Dear Shelley. Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards Asma Chughtai Customer Relations Team ...

View all comments (2) Dear Lindy, It’s great to hear that you have had a brilliant experience with our St Johns Wood office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards Asma Chughtai Customer Relations Team ...

View all comments (1) Dear Laila, we really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and we look forward to hearing from you in the future should you require our services again. Kind regards Asma Chughtai Customer Relations Team ...

View all comments (3) Dear Kamil, thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards Asma Chughtai Customer Relations Team ...

View all comments (2) Thanks for your response. She had called yesterday, Monday, but I was at work in the hospital all day. However, she have not left an email though but had committed to call me back on Thursday. ...

View all comments (2) Dear Lesley, thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards Asma Chughtai Customer Relations Team ...

View all comments (3) Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards Louise Smith Customer Relations Team ...

View all comments (1) Dear Guru, Thank you for the 5* Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind Regards, Ria Burton, Customer Relations Team ...

View all comments (2) Dear Christian. Thank you for bringing this to our attention, I am sorry to read your review. I understand that the director of the office will be in contact with you. Kind Regards Asma Chughtai Customer Relations Team ...

View all comments (2) Dear Leoniliza, thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards Evie Fisher Customer Relations Team ...

View all comments (2) Unfortunately service levels continued to be appauling.. I’ve been waiting three weeks since my approval for my tenants washing machine to be replaced. No contact made following the above complaint either. ...

View all comments (2) I'd like to retrieve this review. One word, don't use this agency. My partner and I were misled to sign a contract with a house that is under construction work. We have been suffering since we moved in with excessive demolition and drilling noise everyday. The building is constructing a penthouse and remodeling the outer walls, and we were never informed of such important information. We were led to sign a 1 year contract with no break clause. We should have noticed that there was something we ...

View all comments (1) I agree avoid Dexters Chiswick - liars, schemers, they will play you. The general theme throughout is that they lie & you can't trust them. Georgina McConnell is a property manager at Chiswick who lies to her landlord clients & also her tenants, she trains Sarah Dowling who is like a rabid dog frothing at the mouth & throwing tantrums - she asks you questions & before you've responded she's yelling over the top of you. No suprise the lack of professionalism here. Kim Mellor avoids fixing issues ...

View all comments (1) Dear Marco, Thank you for the 5* All Agents Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind Regards, Evie Fisher Customer Relations Team ...

View all comments (1) Dear Chris, It’s great to hear that you have had a brilliant experience with Narayan and the team in our Chiswick office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards Evie Fisher Customer Relations Team ...

View all comments (1) Dear Lavinia. We are pleased to read you received a five star service from Sarah and Hannah in our Hampton office. The team will be thrilled to read your review and we hope that we can assist you again in the future. Kind regards Evie Fisher Customer Relations Team ...