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    Derek Phillips
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51 Glebeland Street
Merthyr Tydfil
Glamorgan
CF47 8AT
01685 723678

 
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May 27,2017
Minithumbup
By:
May 27,2017
0 people found
this helpful
Lovely friendly staff . Was moving to Wales from Norfolk and the sale of my flat was a nightmare twice it fell through. When I had to let Derrick Phillips no my buyer had pulled out (this happened twice). They were very supportive and understanding finally I sold my flat and bought the house from Phillips. When we arrived in merthyr tydfil we couldn't find estate agents to get the keys. I phoned them and a kind member of staff stayed on the phone giving directions until we got there. She then c...
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May 11,2014
Minithumbdown
Derek Phillips
By:
May 11,2014
1 people found
this helpful
One of the worst estate agents we\'ve dealt with. Couldn\'t be bothered to turn up to a viewing so the owners showed us around the house. After paying solicitors fees and for surveys, we had a bad survey that noted work that needed doing. They demanded a copy so they could pass to seller to renegotiate, and that was it. They ignored answer machine messages and emails and was promised be Derek himself that he\'s phone back, but nothing. Wasted over £1000. Avoid if you have any sense....
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What agent could do to change your mind?
Respond to calls / messages (basic customer service ) Turn up to viewings
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