Dennis and Hayes, experts in residential lettings, sales and management, have been operating from our office on Parkway, Camden, for 10 years.
Dennis & Hayes Ltd

56 Parkway
Camden Town,London
Greater London
NW1 7AH
020 7284 2888

Website not available

Properties for Sale
Properties to Rent

“horrible agency...”

Sep 22,2018
Minithumbdown
By: 'Dan'
Sep 22,2018
0 people found
this helpful
Not trustworthy and they could't care less about our time. This agency is a joke! Do yourself a favor and search for another agency even if the flat they offer looks great. They barely return calls and are either always on another line or ...
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Comment on agent fees
Not trustworthy. They foolished us for days and had plenty of excuses why we can't view the property for which we arranged a viewing. They even didn't show up when we should have had a viewing and let us waiting infront of the property!!
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Jan 28,2018
Minithumbup
By: 'thoroughly recommended!'
Jan 28,2018
0 people found
this helpful
Such great people I must say. I have been with Dennis and Hayes for more than 6 years now, two different properties, and will definitely be using them in the future, too, if I can! I thoroguhl recommend all the staff, who have been such a ...
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Comment on agent fees
The fees are reasonable, and completely normal for the area.
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By: Current tenant
Jan 31, 2018
View all comments (1)
I have been a tenant with this agency for a number of years and my experience of them is nothing like the above review. I would be very surprised if this was a genuine review as I have consistently found them to be unhelpful, rude and incompetent in equal measure. Do yourself a favour and find another agent to rent from. Avoid at all costs!! ...
Aug 19,2017
Minithumbup
By: 'Potato'
Aug 19,2017
0 people found
this helpful
Dennis and Hayes offer okay service and are decent people. I have had some problems with them, the decorating and repairs are very bad quality and seem to be carried out by someone who is inexperienced or does not care about what they are doing. ...
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Comment on agent fees
Expensive to get a reference done. Also the inventory we paid for was shockingly poor and we spent hours updating it ourselves.
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Jan 31,2017
Minithumbdown
By: 'V A Noyed'
Jan 31,2017
0 people found
this helpful
Really incompetent. If you're a landlord you would hope that they would have some understanding of lettings and contracts law, but at least one really basic and financially serious error was made. I disagree with the reviewer who said Dennis and Hayes were the worst ...
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Oct 13,2016
Minithumbdown
By: 'The WORST Estate Agents in London'
Oct 13,2016
1 people found
this helpful
This is the WORST estate agents we have ever dealt with. They are never available to contact: their communication with clients is disgraceful. Their staff are impossibly rude, and condescending. They have ended calls a number of times whilst we have tried to get through ...
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Was this helpful? Yes
May 30,2016
Minithumbdown
By: 'Zz'
May 30,2016
2 people found
this helpful
*They misled tenants about their referencing process. They don't explain what the process is. Then they give you a paper to sign that if they are not happy with the referencing then they will take the holding deposit. After several calls to their agency, I ...
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Was this helpful? Yes
Oct 10,2014
Minithumbdown
By: 'tomt'
Oct 10,2014
0 people found
this helpful
Terrible communications. Guarantees of actions then not carried out. Phone call terminated multiple times. Bad experiences all round. Still to see how check out process will go...
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Apr 14,2014
Minithumbdown
By: 'worst_experience'
Apr 14,2014
2 people found
this helpful
BEWARE: AVOID THIS AGENCY AT ALL COST! If you find any other similar flat from other agencies, just go to the other one. Seriously. They explicitly told me later that they NEVER allow "Deed of Assignment", which basically allows a friend or a ...
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What agent could do to change your mind?
They should close down the business for the sake of Camden community.
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Oct 07,2013
Minithumbup
By: 'Blen'
Oct 07,2013
0 people found
this helpful
After a nightmare estate agents dealing with my last property, Dennis and Hayes have been a breath of fresh air. Laurent, who first showed me round our property has been polite, friendly and reliable throughout. They are clear at providing information and don\'t have ...
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Jul 14,2013
Minithumbdown
By: 'Unfortunate Tenant'
Jul 14,2013
0 people found
this helpful
My partner and myself found a flat through Dennis and Hayes and lived in the flat, which was managed by them, for a year. My overall experience with them was very negative. When showing us flats they were borderline rude, seemed to know little about ...
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Feb 26,2013
Minithumbdown
By: 'German Landlord'
Feb 26,2013
2 people found
this helpful
I was a customer of D&H for more than 20 years. I stopped using them in 2012. After the departure of the previous owner Nigel Dennis the service, reliability and responsiveness of D&H deteriorated more and more. Ther are many examples. To name ...
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Sep 30,2010
Minithumbdown
By: 'KssndrKt'
Sep 30,2010
2 people found
this helpful
Absolutely unprofessional from beginning to end. When I went into ask to see a flat they acted like I was inconveniencing them. They were rude, inconsiderate and not suitable to be in any sort of sales business. ...
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Aug 14,2010
Minithumbup
By: 'lee_greenwich'
Aug 14,2010
0 people found
this helpful
Excellent agency, professional staff, courteous, knowledgeable and helpful. Was a little slow in paying back some money owing to me but overall I have an extremely positive experience with this company....
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