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    Martin Mitchell
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    Laurent Laroche
Dennis and Hayes, experts in residential lettings, sales and management, have been operating from our office on Parkway, Camden, for 10 years.

56 Parkway
Camden Town,London
Greater London
NW1 7AH
020 7284 2888

 
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Properties for sale
Properties for rent
Oct 13,2016
Minithumbdown
By:
Oct 13,2016
1 people found
this helpful
This is the WORST estate agents we have ever dealt with. They are never available to contact: their communication with clients is disgraceful. Their staff are impossibly rude, and condescending. They have ended calls a number of times whilst we have tried to get through to them, and they are misleading in their words. This was exemplified in the process of getting the property. On top of this, we are still waiting on our substantial holding deposit, having moved out three weeks ago. It is suppo...
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May 30,2016
Minithumbdown
By:
May 30,2016
1 people found
this helpful
*They misled tenants about their referencing process. They don't explain what the process is. Then they give you a paper to sign that if they are not happy with the referencing then they will take the holding deposit. After several calls to their agency, I was told they were not happy with my earning and were not going to return my money back. This happened only 2 days before my moving date. They even didn't let me know in advance and I had to call them many times. The owner and the staff a...
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Oct 10,2014
Minithumbdown
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Oct 10,2014
0 people found
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Terrible communications. Guarantees of actions then not carried out. Phone call terminated multiple times. Bad experiences all round. Still to see how check out process will go...
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Apr 14,2014
Minithumbdown
By:
Apr 14,2014
2 people found
this helpful
BEWARE: AVOID THIS AGENCY AT ALL COST! If you find any other similar flat from other agencies, just go to the other one. Seriously. They explicitly told me later that they NEVER allow "Deed of Assignment", which basically allows a friend or a family member to take over the flat and be responsible until the end of the contract. So if you happen to be in a situation where you need to move out before the end of the contract and even if you have found another person who is willing to t...
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What agent could do to change your mind?
They should close down the business for the sake of Camden community.
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Oct 07,2013
Minithumbup
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Oct 07,2013
0 people found
this helpful
After a nightmare estate agents dealing with my last property, Dennis and Hayes have been a breath of fresh air. Laurent, who first showed me round our property has been polite, friendly and reliable throughout. They are clear at providing information and don\'t have hidden fees. Do things when they say they will. Even the handy man was polite and asked us how we wanted changes to be made when he came to fix things. So far, I am really pleased with them and would be happy to recommend ...
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Jul 14,2013
Minithumbdown
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Jul 14,2013
0 people found
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My partner and myself found a flat through Dennis and Hayes and lived in the flat, which was managed by them, for a year. My overall experience with them was very negative. When showing us flats they were borderline rude, seemed to know little about the properties we viewed, and on more than one occasion brought the wrong key. However they had a place that we liked so we took it. However, having the property managed by them was the real headache. It would take weeks, sometimes months of pest...
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Feb 26,2013
Minithumbdown
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Feb 26,2013
2 people found
this helpful
I was a customer of D&H for more than 20 years. I stopped using them in 2012. After the departure of the previous owner Nigel Dennis the service, reliability and responsiveness of D&H deteriorated more and more. Ther are many examples. To name but a few: I - not living in London - had to chase again and again for answers to my emails. After the redecoration of the flat Iwas promised photos to show me how it looks , but I never received them although I repeatedly asked. I had to remind ag...
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Sep 30,2010
Minithumbdown
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Sep 30,2010
2 people found
this helpful
Absolutely unprofessional from beginning to end. When I went into ask to see a flat they acted like I was inconveniencing them. They were rude, inconsiderate and not suitable to be in any sort of sales business. ...
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Aug 14,2010
Minithumbup
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Aug 14,2010
0 people found
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Excellent agency, professional staff, courteous, knowledgeable and helpful. Was a little slow in paying back some money owing to me but overall I have an extremely positive experience with this company....
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Martin Mitchell - upload your photo Martin Mitchell
2 reviews

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Laurent Laroche - upload your photo Laurent Laroche
2 reviews

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