“Excellent customer service...”
5 Star Review
Jun 25,2018
By: 'Victoria'
Jun 25,2018
Branch: Enfield, 3-5 Genotin Road
Services: Lettings (as a Tenant)
Rent PCM: £1100
Would you recommend?: Yes
Postcode: En2
Branch: Enfield, 3-5 Genotin Road
Lettings (as a Tenant)
Rent PCM: £1100
Postcode: En2
0
people found
this helpful
Recently let a property through Dayfields in Enfield. All the staff there are extremely friendly and helpful and made the process very easy....
read full review
Comment on agent fees
Average
0
people found
this helpful
Was this helpful?
Yes
“Anna Maria...”
5 Star Review
May 31,2018
By: 'Anna & Stan'
May 31,2018
Branch: Enfield, 3-5 Genotin Road
Services: Lettings (as a Tenant)
Rent PCM: £1200
Would you recommend?: Yes
Postcode: EN2
Branch: Enfield, 3-5 Genotin Road
Lettings (as a Tenant)
Rent PCM: £1200
Postcode: EN2
0
people found
this helpful
i found this agent amazing and satisfied with this agents customer service. Best I have dealt with. very patient and explained everything. Amina gave great service as well as all the staff!...
read full review
Comment on agent fees
Good
0
people found
this helpful
Was this helpful?
Yes
“Excellent Customer Service!...”
5 Star Review
May 28,2018
By: 'AVsoph'
May 28,2018
Branch: Enfield, 3-5 Genotin Road
Services: Sales (as a Buyer)
Sold price: £470000
Would you recommend?: Yes
Postcode: EN1
Branch: Enfield, 3-5 Genotin Road
Sales (as a Buyer)
Sold price: £470000
Postcode: EN1
0
people found
this helpful
I have never had such an amazing experience with an estate agent...ever! Steve was wonderful and was really great at communicating through the whole process, i never felt like i was once kept in the dark. He explained the process and looped me in ...
read full review
0
people found
this helpful
Was this helpful?
Yes
“Real people looking after the heart and souls of their clients, we definitely felt like part of the 'family'...”
5 Star Review
Apr 21,2018
By: 'The cheeky girls ?'
Apr 21,2018
Branch: Enfield, 3-5 Genotin Road
Services: Lettings (as a Tenant)
Rent PCM: £1725
Would you recommend?: Yes
Postcode: En2
Branch: Enfield, 3-5 Genotin Road
Lettings (as a Tenant)
Rent PCM: £1725
Postcode: En2
0
people found
this helpful
What an experience! We presented Steve with a 'not the norm' scenario and we were very picky!! Honest, non judgemental , transparency in all his dealings with us and kept going until he hit a blinder with a wild card. We would have kissed him had ...
read full review
Comment on agent fees
Fees were for referencing only , only cheaper I’ve found is going to landlord direct
No additional charging for whatever the other charlotons charge for!
0
people found
this helpful
Was this helpful?
Yes
“Awesome...”
5 Star Review
Apr 20,2018
By: 'Claire'
Apr 20,2018
Branch: Enfield, 3-5 Genotin Road
Services: Lettings (as a Tenant)
Rent PCM: £1200
Would you recommend?: Yes
Postcode: En1
Branch: Enfield, 3-5 Genotin Road
Lettings (as a Tenant)
Rent PCM: £1200
Postcode: En1
0
people found
this helpful
I have come across a lot of people in my life but these two really stand out their customer service skills was amazing and always kept me updated thank you so much guys...
read full review
Comment on agent fees
Good
0
people found
this helpful
Was this helpful?
Yes
“Best in enfield...”
5 Star Review
Apr 20,2018
By: 'Greg'
Apr 20,2018
Branch: Enfield, 3-5 Genotin Road
Services: Sales (as a Vendor)
Sold price: £499995
Would you recommend?: Yes
Postcode: En1
Branch: Enfield, 3-5 Genotin Road
Sales (as a Vendor)
Sold price: £499995
Postcode: En1
0
people found
this helpful
Thank you Steve and Robert for all your hard work you really did make a stressfully time so much easier thank you...
read full review
Comment on agent fees
Good
0
people found
this helpful
Was this helpful?
Yes
“Great team...”
5 Star Review
Apr 16,2018
By: 'Mary'
Apr 16,2018
Branch: Enfield, 3-5 Genotin Road
Services: Sales (as a Vendor)
Sold price: £450000
Would you recommend?: Yes
Postcode: En1
Branch: Enfield, 3-5 Genotin Road
Sales (as a Vendor)
Sold price: £450000
Postcode: En1
0
people found
this helpful
Thank you dayfields the service was awesome from start to end thank you so much for everything I wish you all the best for the future...
read full review
Comment on agent fees
Good
0
people found
this helpful
Was this helpful?
Yes
“Huge thanks...”
5 Star Review
Apr 13,2018
By: 'Anna'
Apr 13,2018
Branch: Enfield, 3-5 Genotin Road
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: CM20
Branch: Enfield, 3-5 Genotin Road
Lettings (as a Tenant)
Postcode: CM20
1
people found
this helpful
Thank you to Dayfields for finding a propety for my brother Dan and his girlfriend. Would definitely recommend this agency....
read full review
Comment on agent fees
Good
1
people found
this helpful
Was this helpful?
Yes
“Great agent...”
5 Star Review
Apr 12,2018
By: 'Jenna'
Apr 12,2018
Branch: Enfield, 3-5 Genotin Road
Services: Sales (as a Buyer)
Sold price: £395000
Would you recommend?: Yes
Postcode: En1
Branch: Enfield, 3-5 Genotin Road
Sales (as a Buyer)
Sold price: £395000
Postcode: En1
0
people found
this helpful
Thank you dayfields for all your hard work always keeping me updated and helping and offering great advice thank you guys...
read full review
Comment on agent fees
Good
0
people found
this helpful
Was this helpful?
Yes
“Huge thanks...”
5 Star Review
Apr 12,2018
By: 'Anna'
Apr 12,2018
Branch: Enfield, 3-5 Genotin Road
Services: Lettings (Prospective customer)
Would you recommend?: Yes
Postcode: CM20
Branch: Enfield, 3-5 Genotin Road
Lettings (Prospective customer)
Postcode: CM20
0
people found
this helpful
Thank you to Dayfields for finding a propety for my brother Dan and his girlfriend. Would definitely recommend this agency....
read full review
Comment on agent fees
Good
0
people found
this helpful
Was this helpful?
Yes
“Best letting agent ever...”
5 Star Review
Apr 10,2018
By: 'Jason'
Apr 10,2018
Branch: Enfield, 3-5 Genotin Road
Services: Lettings (as a Tenant)
Rent PCM: £1150
Would you recommend?: Yes
Postcode: En1
Branch: Enfield, 3-5 Genotin Road
Lettings (as a Tenant)
Rent PCM: £1150
Postcode: En1
0
people found
this helpful
Best agent I have ever used the service was great and very helpfully thank you team Dayfields best in enfield...
read full review
Comment on agent fees
Good
0
people found
this helpful
Was this helpful?
Yes
“Dayfields...”
5 Star Review
Apr 09,2018
By: 'Springs'
Apr 09,2018
Branch: Enfield, 3-5 Genotin Road
Services: Sales (as a Vendor)
Sold price: £350000
Would you recommend?: Yes
Postcode: En3
Branch: Enfield, 3-5 Genotin Road
Sales (as a Vendor)
Sold price: £350000
Postcode: En3
0
people found
this helpful
Thank you for your great work details were prefect and I was always kept updated with progress would recommend to all my friends...
read full review
Comment on agent fees
Good
0
people found
this helpful
Was this helpful?
Yes
“Top notch...”
5 Star Review
Apr 06,2018
By: 'Mehmet'
Apr 06,2018
Branch: Enfield, 3-5 Genotin Road
Services: Sales (as a Buyer)
Sold price: £500000
Would you recommend?: Yes
Postcode: En1
Branch: Enfield, 3-5 Genotin Road
Sales (as a Buyer)
Sold price: £500000
Postcode: En1
0
people found
this helpful
Thank you I will recommend to all my friends and family you have been great all the time and helped very much...
read full review
Comment on agent fees
Good
0
people found
this helpful
Was this helpful?
Yes
“Best agent...”
5 Star Review
Apr 05,2018
By: 'Steven'
Apr 05,2018
Branch: Enfield, 3-5 Genotin Road
Services: Sales (as a Vendor)
Sold price: £400000
Would you recommend?: Yes
Postcode: En1
Branch: Enfield, 3-5 Genotin Road
Sales (as a Vendor)
Sold price: £400000
Postcode: En1
0
people found
this helpful
Thank you for all your hard work from putting my property on the market, finding a buyer and then keeping me always updated with everything you made the process a pleasure...
read full review
Comment on agent fees
Good
0
people found
this helpful
Was this helpful?
Yes
“Thank you dayfields...”
5 Star Review
Apr 03,2018
By: 'Angela'
Apr 03,2018
Branch: Enfield, 3-5 Genotin Road
Services: Lettings (as a Tenant)
Rent PCM: £1200
Would you recommend?: Yes
Postcode: En1
Branch: Enfield, 3-5 Genotin Road
Lettings (as a Tenant)
Rent PCM: £1200
Postcode: En1
0
people found
this helpful
Thank you so much for all your hard work I will recommend to all my friends and family looking to rent or buy...
read full review
Comment on agent fees
Good
0
people found
this helpful
Was this helpful?
Yes
“very nice lady, thank you for all your help answering ......”
5 Star Review
Apr 03,2018
By: 'Beryl'
Apr 03,2018
Branch: Enfield, 3-5 Genotin Road
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: En3
Branch: Enfield, 3-5 Genotin Road
Lettings (as a Landlord)
Postcode: En3
0
people found
this helpful
very nice lady, thank you for all your help answering my question about looking into letting my property, will ask for her directly next time...
read full review
Comment on agent fees
good
0
people found
this helpful
Was this helpful?
Yes
“Very happy with the experience such a great people to deal with...”
5 Star Review
Mar 31,2018
By: 'Karon Phil'
Mar 31,2018
Branch: Enfield, 3-5 Genotin Road
Services: Lettings (as a Tenant)
Rent PCM: £1750
Would you recommend?: Yes
Postcode: Cm16
Branch: Enfield, 3-5 Genotin Road
Lettings (as a Tenant)
Rent PCM: £1750
Postcode: Cm16
1
people found
this helpful
Dayfields is the best so happy with how they helped us nothing is a problem very helpful lovely people would recommend them to everyone thank you Dayfields we love our new home and the help and support you gave us Karon and Phil north Weald ...
read full review
Comment on agent fees
The fees are very good the best I have know
1
people found
this helpful
Was this helpful?
Yes
“Thank you...”
5 Star Review
Mar 31,2018
By: 'Jaag'
Mar 31,2018
Branch: Enfield, 3-5 Genotin Road
Services: Lettings (as a Tenant)
Rent PCM: £795
Would you recommend?: Yes
Postcode: En2
Branch: Enfield, 3-5 Genotin Road
Lettings (as a Tenant)
Rent PCM: £795
Postcode: En2
0
people found
this helpful
Great team and I will recommend to all my friends and family truly a great services from a great team...
read full review
Comment on agent fees
Good
0
people found
this helpful
Was this helpful?
Yes
“Super service...”
5 Star Review
Mar 31,2018
By: 'Clarence'
Mar 31,2018
Branch: Enfield, 3-5 Genotin Road
Services: Lettings (as a Tenant)
Rent PCM: £12000
Would you recommend?: Yes
Postcode: EN2
Branch: Enfield, 3-5 Genotin Road
Lettings (as a Tenant)
Rent PCM: £12000
Postcode: EN2
0
people found
this helpful
Super service. That's the best way to describe what I get from these guys when I have any issues they are there to help. This is a totally different experience to what I am used too. Felt abandoned by my previous agents in my last ...
read full review
Comment on agent fees
Fair
0
people found
this helpful
Was this helpful?
Yes
“Wounderfully...”
5 Star Review
Mar 30,2018
By: 'Tom'
Mar 30,2018
Branch: Enfield, 3-5 Genotin Road
Services: Lettings (as a Tenant)
Rent PCM: £1500
Would you recommend?: Yes
Postcode: En1
Branch: Enfield, 3-5 Genotin Road
Lettings (as a Tenant)
Rent PCM: £1500
Postcode: En1
0
people found
this helpful
Thank you Dayfields best in enfield and best I have ever used thank you so much will recommend to all my friends and family...
read full review
Comment on agent fees
Good
0
people found
this helpful
Was this helpful?
Yes
“Great...”
5 Star Review
Mar 29,2018
By: 'Lemar'
Mar 29,2018
Branch: Enfield, 3-5 Genotin Road
Services: Sales (as a Buyer)
Sold price: £495
Would you recommend?: Yes
Postcode: En1
Branch: Enfield, 3-5 Genotin Road
Sales (as a Buyer)
Sold price: £495
Postcode: En1
0
people found
this helpful
Thank you Steve and claudia for all your hard work I will recommend to all my friends and family in future...
read full review
Comment on agent fees
Good
0
people found
this helpful
Was this helpful?
Yes
“Thank you...”
5 Star Review
Mar 29,2018
By: 'Mei'
Mar 29,2018
Branch: Enfield, 3-5 Genotin Road
Services: Lettings (as a Tenant)
Rent PCM: £850
Would you recommend?: Yes
Postcode: En1
Branch: Enfield, 3-5 Genotin Road
Lettings (as a Tenant)
Rent PCM: £850
Postcode: En1
0
people found
this helpful
Thank you for hard work would will recommend to my friends and family friends thank you so much much Mei...
read full review
Comment on agent fees
Good
0
people found
this helpful
Was this helpful?
Yes
“Great agent...”
5 Star Review
Mar 29,2018
By: 'B'
Mar 29,2018
Branch: Enfield, 3-5 Genotin Road
Services: Lettings (as a Tenant)
Rent PCM: £995
Would you recommend?: Yes
Postcode: En2
Branch: Enfield, 3-5 Genotin Road
Lettings (as a Tenant)
Rent PCM: £995
Postcode: En2
0
people found
this helpful
Thank you for all your advice and help I look forward to move in to our new home thank you...
read full review
Comment on agent fees
Good
0
people found
this helpful
Was this helpful?
Yes
“Best agent...”
5 Star Review
Mar 28,2018
By: 'Jamie'
Mar 28,2018
Branch: Enfield, 3-5 Genotin Road
Services: Lettings (as a Tenant)
Sold price: £1250
Would you recommend?: Yes
Postcode: En1
Branch: Enfield, 3-5 Genotin Road
Lettings (as a Tenant)
Sold price: £1250
Postcode: En1
0
people found
this helpful
Thank you for finding my new home very easy process and agent seemed to know the process extremely well thank you will recommend to friends and family...
read full review
Comment on agent fees
Good
0
people found
this helpful
Was this helpful?
Yes
“Thank you...”
5 Star Review
Mar 26,2018
By: 'Natalie'
Mar 26,2018
Branch: Enfield, 3-5 Genotin Road
Services: Lettings (as a Tenant)
Rent PCM: £895
Would you recommend?: Yes
Postcode: En1
Branch: Enfield, 3-5 Genotin Road
Lettings (as a Tenant)
Rent PCM: £895
Postcode: En1
0
people found
this helpful
Thank you for all your hard work I will recommend to all my friends and family thank you again for all your advice...
read full review
Comment on agent fees
Good
0
people found
this helpful
Was this helpful?
Yes
“Simple the best...”
5 Star Review
Mar 26,2018
By: 'Jo'
Mar 26,2018
Branch: Enfield, 3-5 Genotin Road
Services: Sales (as a Vendor)
Sold price: £450000
Would you recommend?: Yes
Postcode: En2
Branch: Enfield, 3-5 Genotin Road
Sales (as a Vendor)
Sold price: £450000
Postcode: En2
0
people found
this helpful
Thank you so much I have come across many agents over the years but these guys and girls at Dayfields are the best I have ever used...
read full review
Comment on agent fees
Good
0
people found
this helpful
Was this helpful?
Yes
“Wow...”
5 Star Review
Mar 17,2018
By: 'Justin'
Mar 17,2018
Branch: Enfield, 3-5 Genotin Road
Services: Sales (as a Buyer)
Sold price: £3250000
Would you recommend?: Yes
Postcode: En2
Branch: Enfield, 3-5 Genotin Road
Sales (as a Buyer)
Sold price: £3250000
Postcode: En2
0
people found
this helpful
Thank you so much Dayfields, Steve and jamie really worked hard keeping me updated with information they were truly amazing...
read full review
Comment on agent fees
Good
0
people found
this helpful
Was this helpful?
Yes
“Great agent...”
5 Star Review
Mar 16,2018
By: 'David'
Mar 16,2018
Branch: Enfield, 3-5 Genotin Road
Services: Sales (as a Buyer)
Sold price: £495000
Would you recommend?: Yes
Postcode: En1
Branch: Enfield, 3-5 Genotin Road
Sales (as a Buyer)
Sold price: £495000
Postcode: En1
0
people found
this helpful
Thank you for all your hard work I will recommend to all my friends and family in the future thank you so much...
read full review
Comment on agent fees
Good
0
people found
this helpful
Was this helpful?
Yes
“Very good at what they do. Polite and professional estate ......”
5 Star Review
Mar 13,2018
By: 'Frank P'
Mar 13,2018
Branch: Enfield, 3-5 Genotin Road
Services: Lettings (as a Landlord)
Rent PCM: £1250
Would you recommend?: Yes
Postcode: EN2
Branch: Enfield, 3-5 Genotin Road
Lettings (as a Landlord)
Rent PCM: £1250
Postcode: EN2
1
people found
this helpful
Very good at what they do. Polite and professional estate agency. Good location for my needs. Would be better if they had parking....
read full review
Comment on agent fees
Good
1
people found
this helpful
Was this helpful?
Yes
“Hi team thank you for all your hard work and ......”
5 Star Review
Mar 12,2018
By: 'J hemit'
Mar 12,2018
Branch: Enfield, 3-5 Genotin Road
Services: Sales (as a Vendor)
Sold price: £345995
Would you recommend?: Yes
Postcode: En3
Branch: Enfield, 3-5 Genotin Road
Sales (as a Vendor)
Sold price: £345995
Postcode: En3
1
people found
this helpful
Hi team thank you for all your hard work and constant updates I will recommend to all my friends great service...
read full review
Comment on agent fees
Good
1
people found
this helpful
Was this helpful?
Yes
Fees
Sales - Sole Agency 1% + vat (1.2% inc vat)
Sales - Multi Agency - 1.5% + vat (1.8% inc vat)
Lettings - Tenant Find Service 7% + vat (8.4% inc vat)
Lettings - Let & Fully Managed Service 10% + vat (12% inc vat)
Standard Tenant Administration Charges
1 Adult £175
2 Adults £275
3 Adults £375
4 Adults £475
5 Adults £575
Rent-A-Room Tenant Administration Charges
£100 Per Rent-A-Room Tenant
Guarantor Administration Charges
£100 Per Guarantor
Permitted Occupier Administration Charges
£100 Per Permitted Occupier
Security Deposit
Equivalent to one month’s rent
Renewal Of Contracts Fee
£48 (if provided by Dayfields)
Unpaid Rent
Interest charged at 3% above Bank of England
Base Rate (from the date due)
(Right To Rent Checks Apply)
Last updated at 03/06/2016, 9:11 AM by Jamie Day
Complaints Procedure
Dayfields In-House Complaints Procedure
1. Day Investments Limited T/As Dayfields, who is registered with The Property Ombudsman Redress Scheme, aims to provide the highest standard of service to all of our customers. To ensure that your interests are safeguarded, a complaints procedure has been introduced. This provides for the matter to be dealt with internally by Mr. John Aldridge and/or Mr. Jamie Day and in the event that we are not able to deal with the issue to our mutual satisfaction, by reference to The Property Ombudsman.
2. If you believe you have a complaint, please write in the first instance to our Company Secretary at the address below:
Mr. John Aldridge
(Company Secretary)
Dayfields
3-5 Genotin Road
Enfield Town
EN1 2AA
3. Your complaint will be acknowledged within 24 hours but no longer than 3 working days, investigated thoroughly in accordance with established in-house procedures and a formal reply will be sent to you within 15 working days of receipt of your complaint.
4. If you are not satisfied with the outcome of our initial investigation, you are provided with a further opportunity to have the complaint reviewed by our Company Director at the address given below:
Mr. Jamie Day MNAEA
(Company Director)
Dayfields
3-5 Genotin Road
Enfield Town
EN1 2AA
5. In the event that the final review as detailed above fails to satisfy your complaint, then you are at liberty to have the matter referred to The Property Ombudsman. We will submit our file to the Ombudsman on request. You are also entitled to have your complaint referred to the Ombudsman should we fail to deal with matters promptly or do not comply with our in-house complaints procedure within 8 weeks from the date we receive your written notification.
Last updated at 9:11 AM 03/06/2016 by Jamie Day