Dawsons Estate Agents
Sales Offices - Swansea, Morriston, Sketty, Gorseinon, Killay, Mumbles, Swansea Marina and Llanelli
Dawsons Estate Agents

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Properties for Sale
Properties to Rent

May 05,2017
Minithumbdown
By: 'RealEstateBroker'
May 05,2017
6 people found
this helpful
I concur with the other reviews. This letting agency is an absolute disgrace. Do not believe a word that comes out of their mouths. They consistently lie and take weeks to solve the most basic of problems. I would advise anybody to steer well away ...
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Jan 20,2017
Minithumbdown
By: 'Ashley jones'
Jan 20,2017
4 people found
this helpful
They valued my house and told me the most I could expect would be £280,000 but if I wanted a quick sale to market between £260,000 and £270,000 I thought this was a ridiculous suggestion so told them to market it for £320,000, they told ...
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By: Jo
Jan 20, 2017
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Thank you for taking the time to review our business. We truly value the opinions of our clients and we apologise we do not meet your expectations. We were delighted to be asked to value the property in July 2016. Figures were discussed based on extensive market research and up to date comparable evidence by one of our most experienced senior valuers, local to the area. As agreed with the valuer during numerous, subsequent telephone conversations the property was not to be marketed until Se ...
Oct 30,2016
Minithumbdown
By: 'Burn'
Oct 30,2016
3 people found
this helpful
If I could give Dawsons half a star, I would. This is the worst estate agency I have ever dealt with. They are shamefully slow at dealing with problems, and they never call me back when I have left a message. Of the 3 'after hours' ...
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Oct 21,2015
Minithumbdown
By: 'JB'
Oct 21,2015
9 people found
this helpful
I would not recommend this agency at all - I only wish I had read the reviews on this site, I completely agree with them all. From the time I signed the agreement I just felt there was no respect shown to me whatsoever, as ...
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Feb 27,2015
Minithumbdown
By: 'Gemma'
Feb 27,2015
5 people found
this helpful
Hi all Please please do not go anywhere near Dawson Letting they tend to treat there tenants very poorly and respect the landlords more then tenant. Examples I was stopped by a parent at the school which is not far from my home. I was ...
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Dec 08,2014
Minithumbdown
By: 'Disgusted Tenant'
Dec 08,2014
4 people found
this helpful
A letting agent that takes no responsibility or duty of care for tenants. As an individual who takes great responsibility in upholding contractual agreements I find it upsetting and a betrayal of trust when a company entrusted to administer a property letting consistently perform their ...
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What agent could do to change your mind?
To give serious consideration to a customer complaint when there is compelling and extensive areas of concern. A compassionate understanding and consolatory manner should be maintained at all times and any customer who has taken the time to raise concerns does not want to be met with denial and unwillingness to believe that there is potential deficits within their business.
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Dec 05,2014
Minithumbdown
By: 'Pobin Ran Versie'
Dec 05,2014
2 people found
this helpful
The main reason for the poor review is how this agent deals with tenant deposits. Basically, all other agents I've dealt with secure the tenants deposit with the appropriate authority regardless of whether the landlord is on a full management or finders only scheme. Having ...
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Apr 30,2014
Minithumbdown
By: 'Rhys Harries'
Apr 30,2014
6 people found
this helpful
Since the staff do not wear name badges it is difficult to know the name of the person with whom one is dealing. This was a red letter day for my son, who was getting the keys for his own home for the first time. ...
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Apr 22,2013
Minithumbdown
By: 'Felicity'
Apr 22,2013
2 people found
this helpful
I would not touch dawsons as a tenant as far as I could throw them! The man I dealt with was rude and patronising. When I moved into the premises the previous tenants had left things like pots and pans (all in good working order), ...
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What agent could do to change your mind?
Actually helped my case more and not taken ‚£200 off me which I genuinely didn\'t deserve.
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Was this helpful? Yes
Apr 09,2013
Minithumbup
By: 'Harris'
Apr 09,2013
0 people found
this helpful
We have been renting with Dawsons for nearly 3 years and they have been fantastic When we first veiwed the property they were very informative had all information and smoothed out any worries we had. If we have any problems with the property they come out ...
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Apr 06,2013
Minithumbdown
By: 'Annoyed Landlord'
Apr 06,2013
3 people found
this helpful
Couldn\'t organise a P#¢Æ’£#¢Æ’£#¢Æ’£ up in a Brewery. Cocked up Water bill so I had to contact SWALEC to restart my own house account that they had cancelled instead of let property. Lost my property keys and swore blind that I ...
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What agent could do to change your mind?
Be more active and interested. Get some competent staff
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Jan 03,2012
Minithumbup
By: 'Will'
Jan 03,2012
0 people found
this helpful
I had promt honest feedback after every viewing and despite 2011 being a tough year to sell they sold/completed on my house within 4 months!!! :-D Very happy with the friendly service and as the saying goes you get what you pay for Thank You xx...
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TPOS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
0 1 1 8 1 1 0 0 0 0

Agent Fees

No fees set.

Complaints Procedure

No procedure available.

Awards won by Dawsons Estate Agents

Individual Branch Awards


Gorseinon
90 High Street, Swansea SA4 4BL
(1)
Killay
419 Gower Road, Swansea SA2 7AN
(0)
Llanelli
11 Murray Street, Llanelli SA15 1AQ
(0)
show all branches (8)
Marina
Unit A, Meridian Bay, Trawler Road, Swansea SA1 1PG
(0)
Morriston
139 Woodfield Street, Swansea SA6 8AL
(1)
Mumbles
77 Newton Road, Swansea SA3 4BN
(6)
Sketty
90 Gower Road, Swansea SA2 9BZ
(0)
Swansea
11 Walter Road, Swansea SA1 5NF
(2)


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