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David James Estate Agents



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“Total lack of interest...”

Sep 14,2018
Minithumbdown
By: 'G. L.'
Sep 14,2018
2 people found
this helpful
I purchased a property this month from David James Mapperley as a 100% cash buyer. I found the person allocated to deal with my purchase was very unapproachable and at times extremely confrontational. She caused me a lot unnecessary anxiety. Her replies to my questions on ...
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“References and application fee£150...”

Jul 05,2018
Minithumbdown
By: 'Minnie'
Jul 05,2018
2 people found
this helpful
I was really disappointed with what they did to my friends. They booked a viewing at True man gardens of which they were shown the house and was told to wait for many other viewers whom were also booked so that they can process all ...
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Comment on agent fees
Really bad as it hurts and stressful to loose £150 just within hours
Was this helpful? Yes

“They left my back door open - twice - and then refused to apologise......”

Jun 05,2018
Minithumbdown
By: 'Ramy'
Jun 05,2018
4 people found
this helpful
I was a (single occupancy) tenant at a house that was recently sold through David James estate agent in Mapperley. My experience with them started out well enough (they seemed courteous and friendly at first), but ended truly abysmally. I returned home one night (I ...
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Comment on agent fees
N/a
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“Disinterested in tenants...”

Jun 05,2018
Minithumbdown
By: 'Don't bother'
Jun 05,2018
2 people found
this helpful
Dealings with the Mapperley branch left me feeling as if they couldn't care less. Emails left answered and phone calls never returned. Young guy answering the phone sounds like you are dealing with some kid on work experience and he wasn't very knowledgable or experienced ...
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“Not a valued customer...”

May 16,2018
Minithumbdown
By: 'Katie'
May 16,2018
2 people found
this helpful
I came to David James through a recommendation a good 2 years ago. I only have a singular property and this is where I feel I have gone wrong as I am not a big enough client for them to actually care about my thoughts to ...
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Comment on agent fees
Average fees. I can get the same else where after researching last night
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“Looking for somebody to manage your rental property efficiently? I wouldn't look here....”

Apr 21,2018
Minithumbdown
By: 'Just don’t'
Apr 21,2018
1 people found
this helpful
Mistakes made managing the let at the beginning and the end caused many problems. Main person we dealt with was hard to pin down and would ignore email. I Was not informed when tenants hadn't paid rent or that left the country with my keys ...
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Comment on agent fees
Expensive. Vat on top. Don’t use their tradesmen as those costs are inflated to. This is something that I managed myself to save money even though I was paying them to do it.
Was this helpful? Yes
By: M. Pickett
Apr 24, 2018
View all comments (2)
It was decided that extra rent would be taken without conversation with myself. This was unsatisfactory as I wanted to sell the house. Also full cost of this wasn't seen by myself. Issues with the utilities at the beginning of the process were costly and led to baliff's threats etc. It may be your opinion as the person we weren't dealing with that it was hassle free, but that was not out experience. Costs are outlined in advanced and I was warned by other landlords, I am merely pointing out ...

“Sold a property that i was an executor in Carlton ......”

Feb 17,2018
Minithumbup
By: 'nigel'
Feb 17,2018
0 people found
this helpful
Sold a property that i was an executor in Carlton and its was handled professional from start to finish. The most important part was that i was updated immediately if there was a development or issue by Natasha and i would recommend this estate agent...
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“Professional, informative and true to their word. I would highly ......”

Jan 03,2018
Minithumbup
By: 'Karen Pod'
Jan 03,2018
0 people found
this helpful
Professional, informative and true to their word. I would highly recommend this estate agents and be confident in them selling your property. Natasha is the pinnacle of this office and never under delivers in her quest to sell, complete and chase. My sale was left ...
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Comment on agent fees
Fees were well worth the hard work put in by the team, and the details/marketing
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“Very disappointed with the service we received buying our first ......”

May 08,2017
Minithumbdown
By: 'Arnold branch'
May 08,2017
1 people found
this helpful
Very disappointed with the service we received buying our first home with David James. We purchased September 2016 and didn't complete until January. The process would've been a lot more smooth flowing and quicker if general communication skills were used throughout!! I was having to call ...
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“Really helpful and efficient. Handled a long series of negotiations ......”

Apr 12,2017
Minithumbup
By: 'Peter l'
Apr 12,2017
1 people found
this helpful
Really helpful and efficient. Handled a long series of negotiations and queries really well and was always accessible and pleasant...
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“Just completed on the sale of my property with Arnold, ......”

Apr 09,2017
Minithumbup
By: 'Andy Swift'
Apr 09,2017
1 people found
this helpful
Just completed on the sale of my property with Arnold, massive thank you ladies for your hard work. Managed to get over asking price, which was an added bonus! Not only that but felt supported all the way through, especially when things started to go ...
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Comment on agent fees
Thought they were pretty standard against their competitors
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“I have now had two viewings for rental properties through ......”

Mar 27,2017
Minithumbup
By: 'Naomi D'
Mar 27,2017
0 people found
this helpful
I have now had two viewings for rental properties through David James and on each occasion I have had a prompt response to enquiries. I found the staff to be pleasant and helpful and my appointments took into account my work commitments, which I found ...
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Comment on agent fees
N/A
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“When we decided to sell our first home, we wanted ......”

Mar 27,2017
Minithumbup
By: 'C Richardson'
Mar 27,2017
0 people found
this helpful
When we decided to sell our first home, we wanted to make sure we went with the right estate agent offering us both value for money and service. We actually met with 5 estate agents, both online agents and local agents with traditional offices ect. Any ...
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Comment on agent fees
Standard fees
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“Lovely to deal with a great team, who made our ......”

Mar 16,2017
Minithumbup
By: 'Clare'
Mar 16,2017
1 people found
this helpful
Lovely to deal with a great team, who made our purchase as smooth as possible, thanks ladies. Would recommend buying through this branch, really helpful....
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“From start to finish, we were grateful for not only ......”

Dec 04,2016
Minithumbup
By: 'Anthony Hudson'
Dec 04,2016
2 people found
this helpful
From start to finish, we were grateful for not only Lorraine but the whole team! There were a lot of stumbling blocks with our sale but the patience, professionalism and overall performance of this agent was unbelievable. Nothing was too much trouble and they worked ...
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Comment on agent fees
We didn't deal with fees for this agent.
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“First impressions of this agency were fine. Booked appt to ......”

Aug 24,2016
Minithumbdown
By: 'Grrrrrrrrr'
Aug 24,2016
1 people found
this helpful
First impressions of this agency were fine. Booked appt to view a property and lovely lady showed us round and answered lots of questions. I decided i wanted to make an immediate offer so asked if I should go into the shop, she said yes ...
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What agent could do to change your mind?
Ridiculous based on no work done
Attached Files
Comment on agent fees
Ridiculous based on no work done
Was this helpful? Yes
By: James Roys
Aug 26, 2016
View all comments (1)
It is obviously disappointing to receive a review of this nature, which is not in line with the usual feedback we receive for our Arnold branch. It is obviously unfortunate that this is your perception and we regret that you feel this way. Given the level of detail presented within the review we have been able to identify the purchase in question. Firstly we would say that if you are experiencing issues, then you always have the ability to highlight these issues to the senior team within the ...

“Failed to disclose pertinent information about the property and then ......”

Dec 15,2014
Minithumbdown
By: 'Anonymous'
Dec 15,2014
3 people found
this helpful
Failed to disclose pertinent information about the property and then avoids answering the questions asked once discovered. No transparency or solid complaints procedure. Buyer beware....
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“I was very pleased with the service from David-James. The ......”

Sep 11,2014
Minithumbup
By: 'Mary D'
Sep 11,2014
0 people found
this helpful
I was very pleased with the service from David-James. The most important thing I noticed was their honesty. I have used another agent in the past who found me tenants and managed my property for me but I found out they were keeping important details ...
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“I\'ve lost over 1000 pounds because of them. First and ......”

Jan 20,2014
Minithumbup
By: 'buyer'
Jan 20,2014
5 people found
this helpful
I\'ve lost over 1000 pounds because of them. First and foremost they said that my offer was accepted by the seller. But then when I paid for all searches, valuation and when I received mortgage offer, David James just sent me an email saying that ...
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By: First time buyer
Jun 16, 2018
View all comments (1)
My first impressions of the Arnold Office, pleasant when making the introduction, viewed a property, zero communication after we made a bid on a property, when chased up staff members are rude/sharp down the phone! ...



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Fees

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Complaints Procedure

No procedure available.

Awards won by David James Estate Agents

Individual Branch Awards


Arnold
102 Front Street Arnold, Arnold NG5 7EJ
(6)
Beeston
68 High Road , Beeston NG9 2LF
(0)
Carlton
317 Carlton Hill, Carlton NG4 1GL
(4)
show all branches (4)
Mapperley
45b Plains Road, Nottingham NG3 5JU
(9)


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