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    Norman Mead
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    Jason Obrien
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    Sara Williams
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    Louise Parish
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    Pat Boswell Saul
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    David Underwood
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    Susan Farnell
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    B Wells
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    suzan farnell
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    Molly
No description available.

50 London Road
St Albans
Hertfordshire
AL1 1NG
01727 862 999

 
Website not available

Properties for sale
Properties for rent
Jun 02,2014
Minithumbup
By:
Jun 02,2014
0 people found
this helpful
Since registering with Darwoods, I have received regular communications regarding properties in my price bracket and preferred area. The team at Darwoods have offered a first class service and have always responded immediately to any questions. When suitable properties became available, they notified me instantly. I have now signed up for a property and am looking forward to the big move in the summer! Thank you Darwoods - keep up the good work!...
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May 29,2014
Minithumbup
By:
May 29,2014
0 people found
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Darwoods, is one the most expensive estate agents, that I know of in St Albans and charge for everything. The staff are friendly and helpful but it is just a shame that they do not lose some of the fees, such as having to pay to extend your tenancy agreement, I think having to pay to stay in the property that is making them and the landlords money is just a little bit much....
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May 28,2014
Minithumbup
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May 28,2014
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Amanda Allan is staff member who displays exceptional customer service. Having recently relocated from Australia we have rented for the past 6 months a property through Darwoods. Even after vacating this property Amanda still offers us assistance when required at all times with a friendly disposition. Nothing is a problem for Amanda. She deserves the highest praise and should be commended. Thank you Amanda Allan...
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May 21,2014
Minithumbup
By:
May 21,2014
0 people found
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Darwoods have been just brilliant. Great communications, prompt and efficient service. They have really "looked after us" during our time in the flat and have met and exceeded our expectations in all areas. We have had experience of two other letting agents, and Darwoods are just the BEST!...
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Apr 30,2014
Minithumbup
By:
Apr 30,2014
0 people found
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I would and have happily recommended Darwoods. Their service has been excellent and whoever I speak to the response is always quick and good. I have mentioned two names being the principal members of the team with whom I deal. That is unfair on the rest as whether in administration, the front office or dealing with repairs, all are a joy to deal with....
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Apr 30,2014
Minithumbup
By:
Apr 30,2014
0 people found
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Over email darwoods were quite good, polite and responded quickly, although they didn\'t seem to know the answers to a lot of questions I asked about the flat and one thing I asked over email twice I never actually got an answer to. However when I went in to collect the keys the person I spoke to didn't actually explain anything to me. He took my card and asked me to key in my pin without telling me how much I was paying and asked me to sign a few bits of paper without telling me what they wer...
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Apr 25,2014
Minithumbup
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Apr 25,2014
0 people found
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The whole team is very professional and i have been using them for the last 8 years and found them to be very competent. the only area where perhaps could be improved is the quality of their property contractors, but i know how hard it is to find quality and reliable tradesman. Recently after going through a difficult time with one of my tenants, the staff from Darwoods in particular "Norman, Jason" and David were brilliant in helping me resolve the issue with smoothness and calmness...
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Apr 22,2014
Minithumbup
By:
Apr 22,2014
0 people found
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Darwoods have managed my property for many years and I have had an excellent service from them. Recently when the property need refurbishment, they recommended a builder who was very good. A long standing tenant has just moved away and they have found a new tenant very quickly. The paperwork went through electronically and the new tenants moved in seamlessly. The firm is well organised and well run. The staff I have dealt with have been excellent. I would be pleased to recommend the firm to othe...
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Apr 22,2014
Minithumbdown
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Apr 22,2014
0 people found
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Molly has been very friendly and helpful with regards to the management of our property. It makes me feel confident that if any issues arise during our time here she\'ll do her best to resolve them. Me and my husband have been very unimpressed with the service we received from Norman. He seemed disengaged and superior at our first meeting, didn\'t discuss the property as we went round etc which was in stark contrast to the service I had received from other agents who were friendly, chatty and...
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What agent could do to change your mind?
Molly has been very friendly and helpful with regards to the management of our property. It makes me feel confident that if any issues arise during our time here she\'ll do her best to resolve them. Me and my husband have been very unimpressed with the service we received from Norman. He seemed disengaged and superior at our first meeting, didn\'t discuss the property as we went round etc which was in stark contrast to the service I had received from other agents such as Abbey Estates who were friendly, chatty and helpful with questions etc. We have come to the decision that as delightful as Molly has been we will not use Darwoods for future services when we look to buy.
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Apr 14,2014
Minithumbup
By:
Apr 14,2014
0 people found
this helpful
We have used this agency for 15+ years whcih I believe is a good recommendation. Most dealings are with Amy Joy / Anderson. I have found her to be polite, positive and very helpfull. Norman Mead is the next person with whom we meet and again he is always helpfull when it comes to reletting the property....
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Apr 14,2014
Minithumbup
By:
Apr 14,2014
0 people found
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I found them to be very good and a quick and professional service, all that was arranged on the day happen. james...
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Apr 11,2014
Minithumbup
By:
Apr 11,2014
0 people found
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We have employed Darwoods to manage two properties on our behalf for about 15 years. They have consistently performed to the highest standard. Norman Mead has been involved with letting our properties which have achieved about a 90% occupancy. Susan Farnell has promptly alerted us to any maintenance problems. During this period we have had very few problems and Darwoods have consistently supported us to resolve any difficulties. We would happily recommend this team to manage St Albans propertie...
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Apr 08,2014
Minithumbup
By:
Apr 08,2014
0 people found
this helpful
The experience of dealing with Darwoods has been and is pleasant . I know that I can contact them , with any questionΒ’Γ’β€šΒ¬Γ‚Β¦and they always help. I have to say that it was the agents at Darwoods who gave full attention once I started to look for a place to live. Other letting agents did not give as much interest in getting me a safe and secure place to live....
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Mar 31,2014
Minithumbup
By:
Mar 31,2014
0 people found
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I have used Darwoods over the past 12 months as a landlord and as a tenant. The team including Louise, Susan and David Underwood have been very efficent, pleasant to deal with and they all respond to queries very quickly....
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Mar 26,2014
Minithumbup
By:
Mar 26,2014
0 people found
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In the 12 years that I have been using Darwoods, I have always found them most helpful and courtious. From the receptionist and administration staff, right down to the manager, I have always received sound advice and prompt response and attention to all matters. They have found me good and reliable tennants at a fair rental, and I have only once had a venue empty for more than a week during tennancy changes...
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Feb 05,2014
Minithumbup
By:
Feb 05,2014
0 people found
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We have rented out our property through Darwoods. They have been very helpful from the outset from marketing the property through to collection of rent. They are the most experienced lettings agent in the area and offer a high standard of service. As we live overseas I have emailed them to which they have communicated back quickly and clearly by email about any issues raised. I would certainly be happy to recommend them to anyone else looking for a professional lettings service in St Albans....
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Jan 16,2014
Minithumbup
By:
Jan 16,2014
0 people found
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Darwoods have consistently handled any tenant issues with minimal fuss and new tenants have been found very quickly! I would be very confident to recommend them....
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Jan 15,2014
Minithumbup
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Jan 15,2014
0 people found
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Introduction service in all its processes is excellent. Very quick to find prospective tenants (obviously have extensive client lists), ran all the viewings, good advice on rental income and thorough vetting process of tenants. Post introduction, again very thorough on documentation, legals, and all necessary contracts. Very prompt on renewals and all aspects of tenancy (including extraneous eg electrics, gas, safety etc). Very prompt, efficient service. Friendly staff, always ready to h...
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Jan 15,2014
Minithumbup
By:
Jan 15,2014
0 people found
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The first thing to say about Darwoods is that they are supremely professional. The members of each department are utterly on top of their jobs. In letting my property, they concentrated in a dedicated way to the job in hand and found a tenant very quickly. But more than that. When problems arose concerning a defective aerial and faulty timer on the boiler, they were instantly at hand with the names of appropriate builders in spite of not managing the house. I recommend Darwoods with co...
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Nov 27,2013
Minithumbup
By:
Nov 27,2013
0 people found
this helpful
We have used Darwoods for years with all our properties and have had excellent service. We find Norman and Louise especially reassuringly helpful and receive prompt answers to any of our questions. Their manner in any dealings is faultless. The tenancy renewals are extremely smooth and so far we have had no problems. We have always recommended them to anyone who needs an agent. It is a pity they do not work in France. Having family over there has opened our eyes. They certainly cou...
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Nov 19,2013
Minithumbup
By:
Nov 19,2013
0 people found
this helpful
I have now been letting my property with Darwoods for almost 15 years. In that time they have always provided an extremely helpful and efficient service. From finding prospective tenants, sorting out inventories and dealing with paperwork they have always gone out of their way to make the whole process as straightforward as possible. Finding new tenants can be a stressful time (especially if you don\'t live in the area) however I know that I can relax and leave the whole process to the staff at ...
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Nov 18,2013
Minithumbup
By:
Nov 18,2013
0 people found
this helpful
I always find Darwoods excellent to deal with. There are so many positives; the staff are friendly, they repond to emails quickly, they never make mistakes, because of the experience of all the staff you know you are in safe hands. As a landlord it is getting harder and harder to make sure you are doing everything by the book. Everything seems stacked against the landlord and I\'ve come unstuck in other parts of the country with property where letting agents who have tried to bend the rules. I w...
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Nov 16,2013
Minithumbup
By:
Nov 16,2013
0 people found
this helpful
Provided information in the run up to my move and they were helpful when I had questions once I moved in....
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Nov 15,2013
Minithumbup
By:
Nov 15,2013
1 people found
this helpful
Have let through Darwoods for approx 20 years and have experienced fast competent service renting our houses. The tenants found have always been entirely satisfactory , also all financial arrangements. The staff are always courteous and efficient and I would highly recommend the agency. The only thing I don\'t like is the dark blue advertising colour currentlly used in the local papers. Makes the houses more difficult to read....
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Oct 23,2013
Minithumbup
By:
Oct 23,2013
1 people found
this helpful
I have dealt with Norman for more than four years now, he is most polite and efficient. I have had three or four changes of tenants in that time, because Norman is so on the ball I have hardly had any gap between tenancies at all. He is a perfect liaison between me and the tenants when necessary and nothing is too much trouble for him. He is a credit to your company. I have recently bought a buy to let in Luton and would have really liked to have used Darwood\'s, but your coverage does not e...
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Sep 09,2013
Minithumbup
By:
Sep 09,2013
1 people found
this helpful
We have been with DARWOODS since 1999. Since 2006 we\'ve had two properties in their books. We always found them very efficient and Knowledgable, (which we rely on), and above all successfull which means our properties have never been vacant. We have dealt with Susan and Louise lots of times, always found them very good, friendly and Together with the other staff very efficient....
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Sep 09,2013
Minithumbup
By:
Sep 09,2013
1 people found
this helpful
I have used Darwoods for 7years, they have always been helpful and professional in all my dealings with them. They have always found me new tenants when required....
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Sep 08,2013
Minithumbdown
By:
Sep 08,2013
0 people found
this helpful
The agent was polite although not particularly friendly, and despite the very large "admin fee" was not able to resolve the issues around reference documents for the company who assess potential tenants, and I had to do this myself. They got the job done, but I didn\'t feel the costs were justified by the service....
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What agent could do to change your mind?
Make the customer feel valued - moving is a stressful time and a little friendliness would be appreciated. If you charge a large Admin Fee, make sure you do all the admin, not leave it to the customer.
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Sep 08,2013
Minithumbup
By:
Sep 08,2013
0 people found
this helpful
Very efficient service - handled very professionally. Gareth who showed me around 3 properties before was exceptional and deserves a mention...
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Aug 01,2013
Minithumbup
By:
Aug 01,2013
0 people found
this helpful
Darwoods is an efficient and friendly lettings agency based conveniently near the centre of St Albans. The staff were proactive at keeping me informed throughout the process. They were adept at matching properties to my specific requirements. Little things like helping organise the Virgin Media broadband installation was an added bonus!...
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Areas covered
  • AL1
    AL2
    AL3
    AL4
    AL5

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61 2 28 5 1 0 0 0 0 0

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Norman Mead - upload your photo Norman Mead
22 reviews

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Jason Obrien - upload your photo Jason Obrien
10 reviews

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Sara Williams - upload your photo Sara Williams
5 reviews

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Louise Parish - no image available Louise Parish
Senior Branch Administrator
12 reviews

About Louise I have worked for Darwoods since October 2005 following a fourteen year background in local property newspaper and then pre-press. My role supports the Branch Manager and the Lettings team as wel View full profile
Pat Boswell Saul - upload your photo Pat Boswell Saul
3 reviews

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David Underwood - upload your photo David Underwood
9 reviews

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Susan Farnell - upload your photo Susan Farnell
5 reviews

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B Wells - upload your photo B Wells
1 reviews

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suzan farnell - upload your photo suzan farnell
2 reviews

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Peter Moate - upload your photo Peter Moate
0 reviews

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Amy Anderson - upload your photo Amy Anderson
4 reviews

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Gareth  - upload your photo Gareth
1 reviews

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David Feldman - upload your photo David Feldman
1 reviews

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Amanda Allan - upload your photo Amanda Allan
2 reviews

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Molly  - upload your photo Molly
1 reviews

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