Daniel Watney LLP

Terrible commercial agents and total timewasters. They masquerade as commercial estate agents, but it’s clear that they are really surveyors who don't understand that estate agency is a people business. We travelled to Central London on short notice to view an office space they had ... Read Full Review

Completely useless. 20 calls might get you 1 answer. Don't even bother trying to email. We had theft in our block of flats. Nothing is done and the CCTV us owners and residents pay for...well that would have been helpful but Daniel Watney is too slow/complacent/non existent to check it for ... Read Full Review

Zero stars seem to generous! The staff don’t answer the phone (must have black listed my number) nor emails even when they are health and structural concerns. Seriously, I’d get more response from a corpse that had been buried for 100 years. They just take more and more ... Read Full Review

Atrocious, incompetent and expensive. For the last two years they have taken money from us and provided nothing in return. They need constant reminders to do anything. Late on delivery of accounts, disorganised on payments, simply just don’t know what to do. Organising the simplest of ... Read Full Review

They don’t respond unless you send emails and calls to littally everybody in the team and chase after them. I almost missed the timeline for my new letting place because DW wouldn’t sort things out quickly. They get aggressive for customers pointing out that it took a while to ... Read Full Review

Terrible company. Poor service and bad attitude. I would not recommend to work with them. They charge money, but do not provide the service. They telling lies to keep you ... Read Full Review

Very slow, very unresponsive, disinterested, made to feel like DW is doing you a favour, DW staff give the distinct impression of being there for the paycheck and nothing else, a job to kill time until they find something better. Positive reviews, I can only assume, come from DW friends and ... Read Full Review

They may have very swanky offices on Fleet Street, but once we'd handed over a hefty sum in agency fees and deposit, it became clear that Daniel Watney considers its tenants little more than minor inconveniences. If they reply to emails at all, they often take weeks, and on several occasions ... Read Full Review

Total lack of customer service and ridiculously slow to respond. Very high costs for service charges, that are not reflected in anyway in their customer service levels. Have complained time and time again with no sorry or improvement to ... Read Full Review

Appalling customer service with no care or recourse to the customer. Throughout the tenancy admin has at best been sporadic, with things chased diligently when Daniel Watney wanted something, but slowly dealt with if it was something we as tenants needed. However, moving out proved the worst ... Read Full Review

The more disgraceful organization we've ever encountered. They poorly managed a project which created a leak in our property and then poorly managed the follow up. One year later we are still trying to get them to do their job. This has cost us lots of additional money, time and stress. They don't ... Read Full Review

An absolutely disgraceful organisation, overcharging, unhelpful, rude and stupid. I struggling not to swear about the awful experience we have had with this vile ... Read Full Review

I just finished renting a flat with Daniel Watney after 3 years. I can honestly say that apart from a flood from the flat above, I have never had to call their helpdesk with a problem. I have dealt with the same people throughout that time so I liked the continuity of that and also their ... Read Full Review

I was recommended by a friend who was renting in the City but was hesitant as I was looking in the West End and Maida Vale area which Daniel Watneys do not have an office there. However, Steve came out to show me several properties – some good and some not so good and eventually settled on a ... Read Full Review

Very helpful and friendly team who kept me updated with regular phone calls as my move progressed. I would recommend Daniel Watney to friends looking to rent in this ... Read Full Review

I have used the letting services of Daniel Watney on two separate occassions; once on my own to rent a flat from them and separately a couple years later renting with a friend of mine. I found them to be an approachable, professionally run firm and were helped over the years with our random ... Read Full Review