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Customer Reviews

Showing 1-8 of 8

1 Star Review

Nov 28,2017

By: 'Fayrip122'

Nov 28,2017

Branch: London, 165 Fleet Street
Services: They manage our building
Would you recommend?: No
Postcode: e2 6

Branch: London, 165 Fleet Street
They manage our building
Postcode: e2 6

3 people found
this helpful

Total lack of customer service and ridiculously slow to respond. Very high costs for service charges, that are not reflected in anyway in their customer service levels. Have complained time and time again with no sorry or improvement to services....
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Comment on agent fees

Very high, with low level customer service that does not match their fees at all.

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3 people found
this helpful

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1 Star Review

Feb 22,2017

Georgina Ugen

By: 'Andrew'

Feb 22,2017

Branch: London, 165 Fleet Street
Services: Lettings (as a Tenant)
Rent PCM: £2500
Would you recommend?: No
Postcode: EC1R

Branch: London, 165 Fleet Street
Lettings (as a Tenant)
Rent PCM: £2500
Postcode: EC1R

11 people found
this helpful

Appalling customer service with no care or recourse to the customer. Throughout the tenancy admin has at best been sporadic, with things chased diligently when Daniel Watney wanted something, but slowly dealt with if it was something we as tenants needed. However, moving out proved ...
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11 people found
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1 Star Review

Sep 22,2016

By: 'New River Head'

Sep 22,2016

Branch: London, 165 Fleet Street
Services: Property Management
Would you recommend?: No
Postcode: EC1R

Branch: London, 165 Fleet Street
Property Management
Postcode: EC1R

7 people found
this helpful

The more disgraceful organization we've ever encountered. They poorly managed a project which created a leak in our property and then poorly managed the follow up. One year later we are still trying to get them to do their job. This has cost us lots ...
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7 people found
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1 Star Review

Jan 22,2016

Georgina Ugen

By: 'Rob'

Jan 22,2016

Branch: London, 165 Fleet Street
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: EC1Y

Branch: London, 165 Fleet Street
Lettings (as a Tenant)
Postcode: EC1Y

9 people found
this helpful

An absolutely disgraceful organisation, overcharging, unhelpful, rude and stupid. I struggling not to swear about the awful experience we have had with this vile company....
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9 people found
this helpful

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By: Daniel Watney LLP

Mar 16, 2017

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We were disappointed to read your review, especially after what we believe had been an untroubled tenancy. Your comments relate to issues surrounding the check-out; a misunderstanding about furniture items you mistakenly removed from the premises, and the condition of the cleaning as reported by the inventory clerk. My colleague was able to resolve the furniture situation, and I understand the cleaning charge was settled equally between each party. It is a pity we were unable to meet to discu ...

5 Star Review

May 02,2013

Steve

By: 'Mark Allsop'

May 02,2013

Branch: London, 165 Fleet Street
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: EC1

Branch: London, 165 Fleet Street
Lettings (as a Tenant)
Postcode: EC1

4 people found
this helpful

I just finished renting a flat with Daniel Watney after 3 years. I can honestly say that apart from a flood from the flat above, I have never had to call their helpdesk with a problem. I have dealt with the same people throughout that time ...
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4 people found
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5 Star Review

May 01,2013

Steve

By: 'Brian Johnston'

May 01,2013

Branch: London, 165 Fleet Street
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: W9

Branch: London, 165 Fleet Street
Lettings (as a Tenant)
Postcode: W9

4 people found
this helpful

I was recommended by a friend who was renting in the City but was hesitant as I was looking in the West End and Maida Vale area which Daniel Watneys do not have an office there. However, Steve came out to show me several properties ¢â‚¬â€œ ...
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4 people found
this helpful

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5 Star Review

Apr 26,2013

By: 'Beatrice Goodger'

Apr 26,2013

Branch: London, 165 Fleet Street
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: EC1

Branch: London, 165 Fleet Street
Lettings (as a Tenant)
Postcode: EC1

5 people found
this helpful

Very helpful and friendly team who kept me updated with regular phone calls as my move progressed. I would recommend Daniel Watney to friends looking to rent in this area....
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5 people found
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4 Star Review

Mar 25,2013

By: 'Denise Thompson'

Mar 25,2013

Branch: London, 165 Fleet Street
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: sw5

Branch: London, 165 Fleet Street
Lettings (as a Tenant)
Postcode: sw5

11 people found
this helpful

I have used the letting services of Daniel Watney on two separate occassions; once on my own to rent a flat from them and separately a couple years later renting with a friend of mine. I found them to be an approachable, professionally run firm ...
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11 people found
this helpful

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Services offered

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Block Management
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Valuation and Fee Performance

0% customers were satisfied with fees 50% accuracy of agent's valuations

Price range of properties reviewed

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Max: £0

Letting

Min: £2,500
Max: £0

Review statistics

From Landlords		From Tenants		From Vendors		From Buyers		Other

0	0	4	2	0	0	0	0	0	2

Agent Fees

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Complaints Procedure

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Awards won by Daniel Watney LLP

Individual Branch Awards

Steve
2 reviews

About Steve No description set View full profile

Clair Coen
0 reviews

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Georgina Ugen
2 reviews

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