Daisy Lets & Sales
4.8/5, 228 reviews
94% recommended
100% sales valuation accuracy
100% sales fee satisfaction
97% lettings valuation accuracy
95% lettings fee satisfaction



Property Features

Daisy Lets & Sales is a multi award winning and independent, lettings, sales and property management company, that is a favourite of landlords, tenants, buyers and sellers alike. Our commitment to integrity, honesty and knowledge of the local area guarantees that we will always put you and your property needs first. ... show more Daisy Lets & Sales is a multi award winning and independent, lettings, sales and property management company, that is a favourite of landlords, tenants, buyers and sellers alike. Our commitment to integrity, honesty and knowledge of the local area guarantees that we will always put you and your property needs first. Our friendly, experienced team are efficient, courteous, cost effective and a pleasure to deal with and are focused on achieving the results you are looking for.

...left to get your reviews in for the
2021 allAgents Estate & Letting Agents Awards


Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £645,000 £1,070,000
Lettings 97% 95% £510 £3,500
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
94 2 112 11 3 0 1 0 4 1
Areas covered
  • SE22
  • SE27,SE20,SW16
  • SE23
  • SW2, SE11
  • SE26
  • East Dulwich Forest HillSydenhamPeckham RyeNunheadHerne HillBrockley
  • SE21
  • SE5
  • SE4
  • SE15
  • SE6
  • SE14
  • SE24
Address

5 London Road,
Forest Hill,London
Greater London
SE23 3TW
0208 299 9035

Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Advertise on
Members of
UKALA TPOS Sales TPOS Lettings TPOS DPS SAGEagent
Images & Videos

“Very efficient and friendly company who have ......”

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Jun 18,2021
Minithumbup
By: 'Michael'
Jun 18,2021
0 people found
this helpful
Very efficient and friendly company who have found us a number of tenants over the past few years. Would highly recommend them...
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“Great service from Maxine and her team! Their......”

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May 20,2021
Minithumbup
Maxine
By: 'Jerry Philip'
May 20,2021
0 people found
this helpful
Great service from Maxine and her team! Their response to issues related to the property was swift and professional. I'm really impressed!...
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“Good relationship with property manager...”

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May 14,2021
Minithumbup
Maxine
By: 'ClaireR'
May 14,2021
0 people found
this helpful
We were really happy with Maxine during our 4 years tenancy. Always available, understanding and responsive. Our end of tenancy was a bit complicated to manage and she definitely supported us....
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“Maxine was our point-person at Daisy Lets ove......”

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Apr 22,2021
Minithumbup
Maxine
By: 'Juliane'
Apr 22,2021
0 people found
this helpful
Maxine was our point-person at Daisy Lets over the last 2 years and she has been very helpful and reasonable, providing support with repairs when needed, and hearing out our concerns when we needed to liaise with the landlord. She has been very helpful in the ...
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“Just had an awful conversation with one of yo......”

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Apr 16,2021
Minithumbdown
By: 'Isabella'
Apr 16,2021
0 people found
this helpful
Just had an awful conversation with one of your agents regarding a property for which I had a viewing booked in next week. I called to confirm a stipulation I had proactively noticed on the advert and when enquiring a bit further, he called me ...
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Was this helpful? Yes
By: Stuart Williams
Apr 19, 2021
View all comments (1)
Hello Isabella, I am sorry you had a bad experience on the phone the other day. While it is true that we work for the landlord, there is no reason to be rude to applicants. Our job is to find the best tenants for our landlords, and provide a service to keep our landlords and their tenants happy. I am very disappointed to hear of your experience and will discuss it with the team. ...

“Maxine was an fantastic agent of ours for fiv......”

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Apr 07,2021
Minithumbdown
Maxine
By: 'Danny'
Apr 07,2021
0 people found
this helpful
Maxine was an fantastic agent of ours for five years. Would not hesitate to recommend. Calm, conscientious and pragmatic, and always friendly....
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“Daisy Lets are brilliant to work with....”

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Mar 26,2021
Minithumbup
Nella
Ed
By: 'georgie'
Mar 26,2021
0 people found
this helpful
Daisy Lets are brilliant to work with. We have let two properties with their help and they have guided us through each step. They are competitively priced, straight-forward, honest and very quick to respond. We've worked with them for a number of years and are ...
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“From market-to-signature in 3 weeks...”

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Mar 04,2021
Minithumbup
By: 'Marc'
Mar 04,2021
0 people found
this helpful
From market-to-signature in 3 weeks. To go from going-on-the-market to signatures-on-AST in just over three weeks is down to the team at Daisy Lets One week to find two prospective tenants. Two viewings for each, two offers secured. Very efficient and fast administration (e.g. referencing, ...
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“Ed did a fantastic job in selling our flat. T......”

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Mar 03,2021
Minithumbup
Ed
By: 'Alex'
Mar 03,2021
0 people found
this helpful
Ed did a fantastic job in selling our flat. There were a number of hurdles to overcome and he certainly made every effort to keep our buyer confident they were making the right purchase. Ed also was the agent for the house we bought and ...
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“Daisy Lets - Extremely helpful and efficient...”

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Mar 03,2021
Minithumbup
Nella
Justin
By: 'Lucy'
Mar 03,2021
0 people found
this helpful
The team at Daisy Lets have been extremely helpful in finding me a property to rent and ensuring a smooth and efficient transition into my new home. Despite the pandemic, they have worked tirelessly to assist me and followed all necessary safety protocols, making me ...
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“The team at Daisy Lets were great to work wit......”

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Mar 03,2021
Minithumbup
Justin
Nella
By: 'Veronique'
Mar 03,2021
0 people found
this helpful
The team at Daisy Lets were great to work with and provided a top class service. They were all incredibly helpful and responsive! In particular Justin, Nella and Ed....
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“Throughout an overly complicated situation, M......”

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Mar 01,2021
Minithumbup
Maxine
Maxine
By: 'Dane'
Mar 01,2021
0 people found
this helpful
Throughout an overly complicated situation, Maxine was solid, empathetic and supportive. I was very happy to have someone like her as my point of contact....
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“Excellent service from Maxine at Daisy Lets. ......”

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Feb 24,2021
Minithumbup
Maxine
By: 'Mark'
Feb 24,2021
1 people found
this helpful
Excellent service from Maxine at Daisy Lets. I have always found Daisy Lets to be responsive and professional. Recently they have went over and above to get my property ready to let out, with Maxine helping me to get last minute preparations in place in ...
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“Maxine was always helpful, quick to respond t......”

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Feb 18,2021
Minithumbup
Maxine
Justin
By: 'Katherine'
Feb 18,2021
0 people found
this helpful
Maxine was always helpful, quick to respond to emails and ensured any maintenance issues at the property were dealt with quickly and efficiently. Justin was very flexible and accommodating in arranging viewings for new tenants when we were moving out. All round a good experience ...
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“Through out my time in the property Maxine wa......”

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Feb 16,2021
Minithumbup
Maxine
By: 'Eleni'
Feb 16,2021
0 people found
this helpful
Through out my time in the property Maxine was Friendly welcoming and helpful! Always understand and efficient when it came to maintenance....
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“Prompt, fair and patient...”

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Feb 15,2021
Minithumbup
Ed
By: 'Josh'
Feb 15,2021
0 people found
this helpful
Ed was very prompt with his communication and always gave a fair opinion on any issues. He was very patient in our purchase of our first property....
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“Very helpful and quick to respond....”

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Feb 11,2021
Minithumbup
Nella
Justin
By: 'Samuel'
Feb 11,2021
0 people found
this helpful
Very helpful and quick to respond. We’re currently in the process of taking on one of their flats and the team have been supportive and caring so far!...
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“Maxine at Daisy Lets...”

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Jan 31,2021
Minithumbup
Maxine
By: 'Dennis'
Jan 31,2021
0 people found
this helpful
Maxine is a very personable and empathetic property manager, which in this day and age in the UK is a rare thing. I mention this as it is key to understanding tenant, landlord, contractor etc., and really getting to the crux of a matter. Whether ...
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“I have nothing but praise for Daisy Lettings.......”

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Jan 27,2021
Minithumbup
Maxine
By: 'Jane'
Jan 27,2021
0 people found
this helpful
I have nothing but praise for Daisy Lettings. They let and managed my flat with great efficiency over several years. Maxine has always been a pleasure to work with and prompt in dealing with any queries I might have. She has gone above and beyond ...
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“Very good communication and assistance throug......”

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Jan 25,2021
Minithumbup
Maxine
By: 'Isabel'
Jan 25,2021
0 people found
this helpful
Very good communication and assistance throughout the year. The process both before and after rental was very efficient and issues with the property were fixed rapidly....
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“Daisy lets have been really communicative and......”

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Jan 22,2021
Minithumbup
Justin
By: 'SDeard2'
Jan 22,2021
0 people found
this helpful
Daisy lets have been really communicative and organised, It's been great to work with them on a very stressful area of life!...
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“Justin has been absolutely great in helping u......”

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Jan 18,2021
Minithumbup
Justin
By: 'Cara'
Jan 18,2021
0 people found
this helpful
Justin has been absolutely great in helping us secure a new flat, especially during this uncertain time. He's responsive, knowledgeable, and chased any answers we needed. He's also personable and was enjoyable to work with. Thanks so much Justin!...
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“Good service...”

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Jan 11,2021
Minithumbup
Maxine
By: 'C'
Jan 11,2021
0 people found
this helpful
Daisylets have managed a number of properties for a number of years. I have no complaints about there service. Would recommended....
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“Excellent service. Justin was great in terms ......”

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Jan 09,2021
Minithumbup
Justin
Nella
By: 'Freddie Scott-Soundy'
Jan 09,2021
0 people found
this helpful
Excellent service. Justin was great in terms of communication and always going above and beyond. Thank you so much for a great service and all the best....
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“Absolutely terrible. Stay clear....”

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Jan 04,2021
Minithumbdown
By: 'Stephen'
Jan 04,2021
1 people found
this helpful
Absolutely terrible. They bullied my tenant, email after email goes unanswered and you are really left wondering what on earth they do to deserve payment. They paid a contractor to undertake works on the property and then did pretty much nothing to hold the contractor ...
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“Justin was really helpful and friendly. Very......”

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Dec 22,2020
Minithumbup
Justin
By: 'L'
Dec 22,2020
0 people found
this helpful
Justin was really helpful and friendly. Very knowledgeable about the flat visited and helped to secure a good offer. Unfortunately the process had not gone forward but a good first experience with Lettings Team....
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“5* Maxine...”

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Dec 16,2020
Minithumbup
Maxine
By: 'J Green'
Dec 16,2020
0 people found
this helpful
Maxine has been managing the let of my property in SE22 for seven and a half years. She is an excellent communicator, providing a seamless service and has worked brilliantly, both on our behalf and for the tenants. She ensures that repairs are swiftly reported, ...
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“Daisy Lets...”

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Dec 14,2020
Minithumbup
Maxine
By: 'Nathan'
Dec 14,2020
0 people found
this helpful
Daisy Lets were excellent estate agents, very prompt and helpful. Maxine in particular was a good property manager and we had a good relationship with her....
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“Maxine was super helpful always. Answered pro......”

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Dec 08,2020
Minithumbup
Maxine
By: 'Clara'
Dec 08,2020
0 people found
this helpful
Maxine was super helpful always. Answered promptly. And very considerate. Never had any issues. Not many problems with the property but the couple things she sorted it for us quickly. Great property management. Thank you Maxine....
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“Very helpful and always smily! Daisy Lets is......”

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Dec 08,2020
Minithumbup
Maxine
By: 'Johanna'
Dec 08,2020
0 people found
this helpful
Very helpful and always smily! Daisy Lets is house of full hearted individuals. We got personal support when ever needed. Maxine was our contact person and she was always committed to every small details or worry we had. Thank you!!...
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Staff picture Ed
(14)
Staff picture Maxine
(57)
Staff picture Nella
(36)
Staff picture Clare
(33)
Staff picture Justin
(31)
No image available Edward
(2)
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Daisylets is very proud of our customer service and good reputation, and receive very few complaints, but we
accept that sometimes things can go wrong and you might wish to complain.

Daisylets is a member of The Property Ombudsman Service (TPOS) and therefore strives to provide a high level of service to all our customers, we have a complaints procedure in place with the aim that any issues that do arise can
be dealt with as quickly as possible and we hope that most complaints can be resolved without the need to take it
to TPOS.

All complaints should be firstly presented to the individual you have been dealing with in the relevant office
(Lettings/Sales/Property Mangement/Accounts), we would hope that this person should be able to resolve your
issue at this stage, however if you are not satisfied with their response you should put your complaint in writing to
the Director: Stuart Williams

Your complaint will be acknowledged within 2 working days of receipt and investigated further. A full response
from the director setting out her findings in writing and details of how she believes your complaint can be
resolved will be received within 7 working days.

If on receipt of this response you are not satisfied, please respond to the Director, who will review your complaint
once again and give a ‘Full and Final’ response within 7 days.

If the ‘Full and Final’ response should still not be satisfactory to you then you are able to contact The Property
Ombudsman (TPOS). TPOS will not consider any complaint that hasn’t been completely through our internal
complaint procedure as outlined above. They will then review your complaint. Details of how to do this are
contained within ‘The Property Ombudsman Consumer Guide’ available in our branch at 165 Lordship Lane or
online atwww.tpos.co.uk
Last updated at 4:31 PM 05/02/2015 by allAgents

Awards won by Daisy Lets & Sales

Individual Branch Awards

London, SE23


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