Daisy Lets & Sales is a multi award winning and independent, lettings, sales and property management company, that is a favourite of landlords, tenants, buyers and sellers alike. Our commitment to integrity, honesty and knowledge of the local area guarantees that we will always put you and your property needs first. Our friendly, experienced team are efficient, courteous, cost effective and a pleasure to deal with and are focused on achieving the results you are looking for.
Daisy Lets & Sales

165 Lordship Lane
Dulwich,London
Greater London
SE22 8HX
0208 299 9035

“ Great service... ”

May 23,2018
Minithumbup
By: 'Sam'
May 23,2018
0 people found
this helpful
This is the second time we have used Daisy Lets and again they delivered a professional service from start to finish. Very happy with the service and advice received and would highly recommend....
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Comment on agent fees
Very reasonable for services carried out.
Was this helpful? Yes

“ Extortionate fees and no concern for strangers entering property... ”

Mar 29,2018
Minithumbdown
By: 'Young professional'
Mar 29,2018
0 people found
this helpful
I have been renting with Daisy Lets for almost two years. There have been four occasions where workmen have entered our home without prior notice. This includes a vulnerable making situation for me, a young woman, when I found a middle aged male stranger standing ...
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Was this helpful? Yes

“ No complaints... ”

Mar 27,2018
Minithumbup
By: 'Happy customer'
Mar 27,2018
0 people found
this helpful
Cheyenne and the team at Daisylets have been wonderful during the 18 month period we rented our former house. The team have been very responsive to any issues we had and they made the whole process, from moving in all the way through to moving out, ...
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Comment on agent fees
Inline with the market, however they offered a much better service than others.
Was this helpful? Yes
Jan 24,2018
Minithumbup
By: 'Sarsha'
Jan 24,2018
0 people found
this helpful
Had a wonderful experience with Daisy Lets and Cheyenne Douglas who looked after us so well. After dealing with a number of different real estate agents in London, Daisy Lets was 100% the best , we will be recommending to our friends. Cheyenne was always so friendly ...
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Comment on agent fees
very good and fair
Was this helpful? Yes
Jan 11,2018
Minithumbup
By: 'Tim'
Jan 11,2018
0 people found
this helpful
Cheyenne was always prompt to respond to any emails . She was thorough and professional in all her work . I always felt confident that she was competent and reliable in managing my property...
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Comment on agent fees
The fees were quite reasonable and very competitive
Was this helpful? Yes
Dec 28,2017
Minithumbup
By: 'Marina'
Dec 28,2017
0 people found
this helpful
We used Daisy lets & sales for paper work services and dealt with nella who demonstrated a client friendly and professional approach, timely response and follow up....
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Comment on agent fees
competitive fees
Was this helpful? Yes
Nov 14,2017
Minithumbup
By: 'Clare Gow'
Nov 14,2017
0 people found
this helpful
I really appreciate the proactive approach Daisy Lets take in have advising me of any issues that might impact my property and ensuring that my legal requirements are met. It makes a real difference from the service I have received in the past from other ...
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Comment on agent fees
Not as high as some and definitely worth the money!
Was this helpful? Yes
Aug 31,2017
Minithumbup
By: 'AM, SE15'
Aug 31,2017
0 people found
this helpful
I have used Daisy Lets as a Landlord for several years and found them all to be pleasant, polite and professional - would recommend them!...
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Was this helpful? Yes
Aug 18,2017
Minithumbdown
By: 'Owen G'
Aug 18,2017
1 people found
this helpful
Cheyenne has always been very professional and friendly throughout my 18 month tenancy via Daisy Lets. She helped me negotiate an early release from my second year in my property when my circumstances changed and has always made every effort to resolve any of the small ...
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Was this helpful? Yes
Aug 17,2017
Minithumbup
By: 'Rachel'
Aug 17,2017
0 people found
this helpful
Maxine has been diligent and always on hand to help with anything we've needed in the property over the last 3 years. Very friendly and helpful!...
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Was this helpful? Yes
Aug 14,2017
Minithumbup
By: 'TH'
Aug 14,2017
0 people found
this helpful
I would like to recommend Daisylets to any potential landlords as they have once again let one of my flats in a very quick period of time and have dealt with the process is a very professional way. The help & servfice that i have ...
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Comment on agent fees
Good
Was this helpful? Yes
Aug 02,2017
Minithumbup
By: 'Jack Hughes'
Aug 02,2017
0 people found
this helpful
Daisy Lets have provided a very friendly, personable and efficient service to us during our 5 year tenancy. They are always on call to deal with problems great and small whether over the phone, via email or in a branch. They are by far the best ...
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Comment on agent fees
Daisy Lets' fees are much more reasonable than other agencies we have been with.
Was this helpful? Yes
Jun 12,2017
Minithumbup
By: 'Jo Grace'
Jun 12,2017
0 people found
this helpful
Maxine was very positive and proactive when dealing with my property. When there were problems they were usually solved quickly and efficiently and she kept me informed in the main about what was happening. She was easy to deal with and helpful....
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Comment on agent fees
For peace of mind and the work carried out I thought the agents fees were reasonable.
Was this helpful? Yes
May 25,2017
Minithumbup
By: 'Richard.'
May 25,2017
0 people found
this helpful
I have used Daisey let's twice now and have been extremely impressed with their services. I have used other letting agents in the past but both were unprofessional. I only use Daisy let's . I would recommend these to any landlord or tenants looking to find ...
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Comment on agent fees
Excellent service. Excellent customer service.
Was this helpful? Yes
May 24,2017
Minithumbup
By: 'Sue'
May 24,2017
0 people found
this helpful
Maxine is a fantastic property manager, friendly, efficient and very organised.You feel that your property is in very safe hands...
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Was this helpful? Yes
May 23,2017
Minithumbup
By: 'SE22 Piano School'
May 23,2017
0 people found
this helpful
I tried several different local East Dulwich agencies recently to find a tenant for my flat. Daisylets was the only agent to send me emails with details of the viewings and also the feedback from the prospective tenants. I was quite surprised that other agents ...
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Comment on agent fees
The fees of 3 weeks' letting cost is lower than most other agents in East Dulwich.
Was this helpful? Yes
May 20,2017
Minithumbup
By: 'Pedro'
May 20,2017
0 people found
this helpful
Everything very straight forward. No issues or problems. Always replied after short period of time with very clear answers to my questions....
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Comment on agent fees
Good under the circumstances. I had to leave the flat before the end of the contract and I had to pay the fee for that but I agree with it.
Was this helpful? Yes
May 18,2017
Minithumbup
By: 'Christophe and Lora'
May 18,2017
0 people found
this helpful
Daisylets have been looking after our flat in Forest Hill for nearly 9 years. Since we were moving abroad at the time, it was a big decision to pick the right agent, but we've never regretted our choice. Cheyenne has been our property manager for the ...
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Comment on agent fees
One of the reasons we chose Daisylets all those years ago was their highly competitive rate. Subsequent increases have been infrequent and reasonable.
Was this helpful? Yes
May 11,2017
Minithumbup
By: 'Alison'
May 11,2017
0 people found
this helpful
Cheyenne was a pleasure to deal with as a property manager Always very prompt with repairs. Communication also great We felt she was truly on top of things...
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Was this helpful? Yes
Mar 20,2017
Minithumbup
By: 'Anne'
Mar 20,2017
0 people found
this helpful
I instructed DaisyLets after the chain agent which I had engaged to find a tenant for my flat did not show anyone round in a fortnight, and a quick contract was important since the property was empty. DaisyLets could not have been more different from ...
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Comment on agent fees
Fair fees.
Was this helpful? Yes
Mar 17,2017
Minithumbup
By: 'APriday'
Mar 17,2017
0 people found
this helpful
Letting my property through Daisy Lets was so easy and seamless. They are a really helpful team, very attentive and willing to go out of their way to help you. Being the second time in 4 years I have used them the tenants they've found have ...
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Was this helpful? Yes
Feb 07,2017
Minithumbup
By: 'TomH'
Feb 07,2017
0 people found
this helpful
Simply put, Cheyenne goes above and beyond to be an ethical and honest property manager who does her upmost to resolve any issues / be as helpful as she can. Cheyenne aside I've also had a great experience with the rest of the team at Daisylets ...
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Was this helpful? Yes
Jan 27,2017
Minithumbup
By: 'SalsaAnnie'
Jan 27,2017
0 people found
this helpful
I have unfortunately had to move out of my flat due to the owners needing to sell their flat. I lived there for 6 years and Daisylets managed the property. If I had any issues I liaised with Cheyenne. Cheyenne is very busy but she was ...
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Comment on agent fees
Very fair, lower than the others in the area ........
Was this helpful? Yes
Jan 24,2017
Minithumbup
By: 'Carr'
Jan 24,2017
0 people found
this helpful
Cheyenne and Claire, and the rest of the team at Daisy Lets, provide an excellent service, supporting us as landlords, even through the most difficult of situations with problem tenants. We are hugely appreciative of the work they do and the effort they put in ...
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Comment on agent fees
Fees are reasonable - better than anywhere else we looked into.
Was this helpful? Yes
Jan 19,2017
Minithumbup
By: 'Katie Wood'
Jan 19,2017
0 people found
this helpful
We have nothing but praise for Daisylets and their fantastic team. They managed our property incredibly well, and have always been friendly and professional. Finances were dealt with efficiently, rent always paid on time, and tenant enquiries managed swiftly and in a friendly way. We ...
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Comment on agent fees
Fees are very fair.
Was this helpful? Yes
Jan 18,2017
Minithumbup
By: 'Stephen'
Jan 18,2017
0 people found
this helpful
Cheyenne has been particularly helpful during a difficult tenant eviction and property repair. She went above and beyond to organise everything without any direct payment for these services. Thanks Cheyenne....
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Comment on agent fees
Fees are pretty standard to the market.
Was this helpful? Yes
Jan 10,2017
Minithumbup
By: 'Lucy'
Jan 10,2017
0 people found
this helpful
Maxine is very helpful, and very accommodating to my needs and problems. She has gone out of her way to assist me. I will definitely recommend Maxine, and will gladly come back to Maxine if I should be back in London and looking for somewhere ...
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Comment on agent fees
Good/reasonable fees
Was this helpful? Yes
Dec 22,2016
Minithumbup
By: 'YB'
Dec 22,2016
0 people found
this helpful
Cheyenne has been my property agent for about 2 years. Throughout that time I have found her to be really helpful and thorough. She has been punctual in terms of answering my questions and professional in terms of the advice that she has given. Cheyenne has ...
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Comment on agent fees
Fair fees
Was this helpful? Yes
Nov 23,2016
Minithumbup
By: 'Tameron Benjamin'
Nov 23,2016
0 people found
this helpful
Daisylets are an excellent letting agency who strike a good balance of looking after tenants and landlords in equally good measure. Cheyenne was our property manager and she was always a pleasure to deal with, very responsible and took evident pride in always providing a ...
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Comment on agent fees
Very reasonable.
Was this helpful? Yes
Nov 05,2016
Minithumbup
By: 'Jubriel'
Nov 05,2016
0 people found
this helpful
Daisy let's give a good overall service, but the real benefit of using them is in their transparency and fairness particularly their contract....
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Comment on agent fees
Very fair fees.
Was this helpful? Yes
Areas covered
  • SE22
  • SE27,SE20,SW16
  • SE23
  • SW2, SE11
  • SE26
  • East Dulwich
    Forest Hill
    Sydenham
    Peckham Rye
    Nunhead
    Herne Hill
    Brockley
  • SE21
  • SE5
  • SE4
  • SE15
  • SE6
  • SE14
  • SE24

UKALA TPOS DPS SAGEagent


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
68 0 28 8 2 0 0 0 4 0

Agent Fees

No fees set.
Last updated at 4:31 PM 05/02/2015 by allAgents

Complaints Procedure

Daisylets is very proud of our customer service and good reputation, and receive very few complaints, but we
accept that sometimes things can go wrong and you might wish to complain.

Daisylets is a member of The Property Ombudsman Service (TPOS) and therefore strives to provide a high level of service to all our customers, we have a complaints procedure in place with the aim that any issues that do arise can
be dealt with as quickly as possible and we hope that most complaints can be resolved without the need to take it
to TPOS.

All complaints should be firstly presented to the individual you have been dealing with in the relevant office
(Lettings/Sales/Property Mangement/Accounts), we would hope that this person should be able to resolve your
issue at this stage, however if you are not satisfied with their response you should put your complaint in writing to
the Director: claire@daisylets.uk or 165 Lordship Lane, London SE22 8HX

Your complaint will be acknowledged within 2 working days of receipt and investigated further. A full response
from the director setting out her findings in writing and details of how she believes your complaint can be
resolved will be received within 7 working days.

If on receipt of this response you are not satisfied, please respond to the Director, who will review your complaint
once again and give a Γ’Β€Β˜Full and FinalҀ™ response within 7 days.

If the Γ’Β€Β˜Full and FinalҀ™ response should still not be satisfactory to you then you are able to contact The Property
Ombudsman (TPOS). TPOS will not consider any complaint that hasnҀ™t been completely through our internal
complaint procedure as outlined above. They will then review your complaint. Details of how to do this are
contained within Γ’Β€Β˜The Property Ombudsman Consumer GuideҀ™ available in our branch at 165 Lordship Lane or
online atwww.tpos.co.uk
Last updated at 4:31 PM 05/02/2015 by allAgents

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