Daisy Lets & Sales
4.7/5, 141 reviews
94% recommended
100% sales valuation accuracy
100% sales fee satisfaction
96% lettings valuation accuracy
92% lettings fee satisfaction
Daisy Lets & Sales is a multi award winning and independent, lettings, sales and property management company, that is a favourite of landlords, tenants, buyers and sellers alike. Our commitment to integrity, honesty and knowledge of the local area guarantees that we will always put you and your property needs first. ... show more Daisy Lets & Sales is a multi award winning and independent, lettings, sales and property management company, that is a favourite of landlords, tenants, buyers and sellers alike. Our commitment to integrity, honesty and knowledge of the local area guarantees that we will always put you and your property needs first. Our friendly, experienced team are efficient, courteous, cost effective and a pleasure to deal with and are focused on achieving the results you are looking for.
Daiseylets | Residential Property Management & Lettings

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £850,000 £1,070,000
Lettings 96% 92% £715 £3,500
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
76 0 50 9 2 0 0 0 4 0
Areas covered
  • SE22
  • SE27,SE20,SW16
  • SE23
  • SW2, SE11
  • SE26
  • East Dulwich Forest HillSydenhamPeckham RyeNunheadHerne HillBrockley
  • SE21
  • SE5
  • SE4
  • SE15
  • SE6
  • SE14
  • SE24
Address

5 London Road,
Forest Hill,London
Greater London
SE23 3TW
0208 299 9035

Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Advertise on
Members of
UKALA TPOS Sales TPOS Lettings TPOS DPS SAGEagent
Latest Properties
Images & Videos

“Clare took very good care of us. Even though we ......”

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Oct 09,2019
Minithumbup
Clare
Justin
By: 'Tom Tyler'
Oct 09,2019
0 people found
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Clare took very good care of us. Even though we had a bit of a set back with our offer, Clare took it in her stride and was very professional. I am sure with her help we will get the right place....
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“Extremely Friendly and Helpful. The renting p......”

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Oct 08,2019
Minithumbup
Clare
Nella
By: 'Chin-Han WU'
Oct 08,2019
0 people found
this helpful
Extremely Friendly and Helpful. The renting process with Daisy has been very pleasant, as Clare and other staffs have been friendly, efficient, and helpful. Clare also went the extra mile to help us and make the process much less stressful....
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“Very pleased with dealing with Clare from Dai......”

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Oct 01,2019
Minithumbup
Clare
By: 'Ana Ribeiro'
Oct 01,2019
0 people found
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Very pleased with dealing with Clare from Daisy Lets & Sales. Clare has been very helpful with my doubts, reassuring throughout the process of viewing the place, acceptance of my offer, and planning moving in dates....
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“Daisy lets and particularly Clare managed us ......”

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Oct 01,2019
Minithumbdown
Clare
By: 'Nathan Trotter'
Oct 01,2019
0 people found
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Daisy lets and particularly Clare managed us moving into our property with great courtesy, professionalism and care. They were immensely professional and I would highly recommend....
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“Super helpful and efficient...”

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Oct 01,2019
Minithumbup
Clare
By: 'Gui Valerio'
Oct 01,2019
0 people found
this helpful
Clare was great and super responsive throughout the whole process. We visited a flat, put an offer and got accepted in less than 48 hours. Thanks Clare!...
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“5 stars doesn't cut it. The whole team really......”

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Oct 01,2019
Minithumbup
By: 'David Kane'
Oct 01,2019
0 people found
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5 stars doesn't cut it. The whole team really went above and beyond in helping us sort out a tenancy....
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“Daisy Lets let out and then managed our prope......”

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Sep 26,2019
Minithumbup
Maxine
By: 'Peter Morley'
Sep 26,2019
0 people found
this helpful
Daisy Lets let out and then managed our property for two years. The letting process was straightforward and tenants were found reasonably quickly. Ongoing property management was also straightforward, for which we thank in particular Maxine, our property manager, who was extremely reliable and regularly ...
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“End of 2 year tenancy...”

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Sep 23,2019
Minithumbup
Maxine
By: 'Luke'
Sep 23,2019
0 people found
this helpful
We rented in a property which was let and managed by Daisy Lets & Sales for 2 years. Throughout this time our property manager was Maxine Segrue. Maxine is a hardworking and competent property manager who served as an excellent point of contact between ourselves and our ...
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“DaisyLets...”

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Sep 06,2019
Minithumbup
Maxine
By: 'Paul Durgan'
Sep 06,2019
0 people found
this helpful
DaisyLets were excellent throughout the period they were in full management of my property acting quickly and effectively as issues arose. Maxine in particular was very helpful....
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“Daisy Lets in East Dulwich (now in Forest Hil......”

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Sep 04,2019
Minithumbup
Nella
Justin
By: 'Siva Arul-Pragasam'
Sep 04,2019
0 people found
this helpful
Daisy Lets in East Dulwich (now in Forest Hill) have acted for me for over 6 years and I have found them to be very professional. They have always acted fairly and honestly on behalf of the landlord and tenants. The team originally led by Claire ...
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“Friendly, informative and great to deal with!......”

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Sep 04,2019
Minithumbup
Clare
By: 'Charles Engwell'
Sep 04,2019
0 people found
this helpful
Friendly, informative and great to deal with! Clare took us around a potential flat and made the entire process painless. She explained every thoroughly and kept us informed every step of the way. Daisy Lets also kept us informed of any new properties appearing on ...
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“Excellent Estate Agents...”

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Sep 03,2019
Minithumbup
Clare
By: 'Poppy Woods'
Sep 03,2019
0 people found
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Excellent Estate Agents Clare showed us around our new flat and was so helpful and lovely. She had answers to all of our questions and made us feel really comfortable and relaxed throughout the entire process (something which we really didn't find with most other ...
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“Daisy lets are a very friendly team...”

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Aug 29,2019
Minithumbup
By: 'bethia varik'
Aug 29,2019
0 people found
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Daisy lets are a very friendly team who are easy to deal with and well organised, everything went very smoothly so thank you...
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“excellent and very professional service. they......”

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Aug 28,2019
Minithumbup
Justin
By: 'Krzysztof Kaczmarek'
Aug 28,2019
0 people found
this helpful
excellent and very professional service. they understood my needs and helped get important conditions for me negotiated with the landlord. the whole process was done very transparently...
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“The entire team was really attentive and very......”

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Aug 23,2019
Minithumbup
Nella
Justin
By: 'F M Ferrer James'
Aug 23,2019
0 people found
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The entire team was really attentive and very responsive. A total stress-free process from the start. Very professional but equally personal service. Communication was excellent throughout. Thank you Daisy team!...
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“Maxine and the Daisy Lets team provided excel......”

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Aug 13,2019
Minithumbup
Maxine
By: 'Andrew Cooper'
Aug 13,2019
0 people found
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Maxine and the Daisy Lets team provided excellent service and support while we were tenants in a property they managed. Any issues with the property were addressed promptly and without fuss. I am happy to recommend their managed properties to any prospective tenants....
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“Daisy have been excellent throughout our move. Our viewings were ......”

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Aug 13,2019
Minithumbup
Justin
Nella
By: 'Jon'
Aug 13,2019
0 people found
this helpful
Daisy have been excellent throughout our move. Our viewings were prompt and friendly, the application process was swift and simple, and our queries were always answered quickly and helpfully. Definitely recommend....
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“Friendly and helpful. Clare made the whole pr......”

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Aug 06,2019
Minithumbup
Clare
By: 'Alexander Scott'
Aug 06,2019
0 people found
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Friendly and helpful. Clare made the whole process easy, couldn’t be happier with the new house. Would wholeheartedly recommend. Thanks for everything!...
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“Wonderful experience with Clare...”

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Jul 22,2019
Minithumbup
Clare
By: 'Gabrielle'
Jul 22,2019
0 people found
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Wonderful experience with Clare from Daisy Lets & Sales. She was professional and supportive throughout the whole process; from the initial phone call to the viewing, to the acceptance of our offer....
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“Always helpful and accessible , provides an ......”

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Jul 14,2019
Minithumbup
Maxine
By: 'rebecca lyall'
Jul 14,2019
0 people found
this helpful
Always helpful and accessible , provides an approachable service . I have been with this agency for more than 6 years and have had only good experience to report...
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“All my experiences with Daisy Lets & Sales ha......”

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Jul 09,2019
Minithumbup
Clare
By: 'Mariana Fortuna'
Jul 09,2019
0 people found
this helpful
All my experiences with Daisy Lets & Sales has been excelent. Clare was very helpfull before and during the viewing of the two properties we saw with her. Always ready to answer all the questions and gave us all the necessary input for us to make ...
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“Daisy Lets gave us great customer service and......”

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Jun 26,2019
Minithumbup
Clare
By: 'Laurence Mills'
Jun 26,2019
0 people found
this helpful
Daisy Lets gave us great customer service and were very clear with what we had to do once we put an offer down on the property. The letting agent Clare was incredibly helpful and reassuring too. She was very approachable and we felt like we ...
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“Daisy Lets gave us great customer service and......”

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Jun 26,2019
Minithumbup
Clare
By: 'Laurence Mills'
Jun 26,2019
0 people found
this helpful
Daisy Lets gave us great customer service and were very clear with what we had to do once we put an offer down on the property. The letting agent Clare was incredibly helpful and reassuring too. She was very approachable and we felt like we ...
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“Great service for SE22...”

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Jun 07,2019
Minithumbup
Ed
By: 'Barry Road landlord'
Jun 07,2019
0 people found
this helpful
Great end to end service for tenancy only request. Fast, friendly and pen to resolving ad hoc questions and requests. This is the second time I've used Daisylets and the first where I needed their help while overseas and they have been great both times...
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Comment on agent fees
Reasonable
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“Great, friendly service....”

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Nov 15,2018
Minithumbup
Maxine
By: 'Happy tenant'
Nov 15,2018
0 people found
this helpful
The team at Daisylets have been amazing during the 2 years we have rented with them. The team have been incredibly responsive to any issues we had and they made the whole process, from moving in all the way through to moving out, very simple and ...
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Comment on agent fees
Agency fees are competitive compared to the majority of letting agents in the Maidstone area.
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“Magnificent Support!!...”

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Jul 30,2018
Minithumbup
Cheyenne
Nella
By: 'Tendai'
Jul 30,2018
0 people found
this helpful
Cheyenne, has been my POC for over a year if I am not mistaken, and in that period she has been very instrumental in making sure that all issues during my stay were handled correctly and also in a timely manner!! Thank you very much ...
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Comment on agent fees
EXCELLENT
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“Great service...”

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May 23,2018
Minithumbup
Ed
By: 'Sam'
May 23,2018
0 people found
this helpful
This is the second time we have used Daisy Lets and again they delivered a professional service from start to finish. Very happy with the service and advice received and would highly recommend....
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Comment on agent fees
Very reasonable for services carried out.
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“Extortionate fees and no concern for strangers entering property...”

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Mar 29,2018
Minithumbdown
Maxine
By: 'Young professional'
Mar 29,2018
0 people found
this helpful
I have been renting with Daisy Lets for almost two years. There have been four occasions where workmen have entered our home without prior notice. This includes a vulnerable making situation for me, a young woman, when I found a middle aged male stranger standing ...
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“No complaints...”

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Mar 27,2018
Minithumbup
Cheyenne
By: 'Happy customer'
Mar 27,2018
0 people found
this helpful
Cheyenne and the team at Daisylets have been wonderful during the 18 month period we rented our former house. The team have been very responsive to any issues we had and they made the whole process, from moving in all the way through to moving out, ...
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Comment on agent fees
Inline with the market, however they offered a much better service than others.
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“Had a wonderful experience with Daisy Lets and Cheyenne Douglas ......”

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Jan 24,2018
Minithumbup
Cheyenne
By: 'Sarsha'
Jan 24,2018
0 people found
this helpful
Had a wonderful experience with Daisy Lets and Cheyenne Douglas who looked after us so well. After dealing with a number of different real estate agents in London, Daisy Lets was 100% the best , we will be recommending to our friends. Cheyenne was always so friendly ...
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Comment on agent fees
very good and fair
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Staff picture Ed
(7)
Staff picture Maxine
(17)
Staff picture Cheyenne
(29)
Staff picture Nella
(16)
Staff picture Clare
(12)
Staff picture Justin
(7)
Staff picture Natasha
(2)
Staff picture Tanya
(1)
No image available Edward
(1)
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Daisylets is very proud of our customer service and good reputation, and receive very few complaints, but we
accept that sometimes things can go wrong and you might wish to complain.

Daisylets is a member of The Property Ombudsman Service (TPOS) and therefore strives to provide a high level of service to all our customers, we have a complaints procedure in place with the aim that any issues that do arise can
be dealt with as quickly as possible and we hope that most complaints can be resolved without the need to take it
to TPOS.

All complaints should be firstly presented to the individual you have been dealing with in the relevant office
(Lettings/Sales/Property Mangement/Accounts), we would hope that this person should be able to resolve your
issue at this stage, however if you are not satisfied with their response you should put your complaint in writing to
the Director: Stuart Williams

Your complaint will be acknowledged within 2 working days of receipt and investigated further. A full response
from the director setting out her findings in writing and details of how she believes your complaint can be
resolved will be received within 7 working days.

If on receipt of this response you are not satisfied, please respond to the Director, who will review your complaint
once again and give a ‘Full and Final’ response within 7 days.

If the ‘Full and Final’ response should still not be satisfactory to you then you are able to contact The Property
Ombudsman (TPOS). TPOS will not consider any complaint that hasn’t been completely through our internal
complaint procedure as outlined above. They will then review your complaint. Details of how to do this are
contained within ‘The Property Ombudsman Consumer Guide’ available in our branch at 165 Lordship Lane or
online atwww.tpos.co.uk
Last updated at 4:31 PM 05/02/2015 by allAgents

Awards won by Daisy Lets & Sales

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London, SE22


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Daisy Lets & Sales