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  • Jenni Howell
    Jenni Howell
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Properties for sale
Properties for rent
Jan 16,2017
Minithumbup
By:
Jan 16,2017
0 people found
this helpful
Mark and his team provided outstanding service through the whole process from marketing to sale. We were remote from the property and the Dacres team helped identify a number of services we needed as well as provided them with access to the house. They handled the purchaser very effectively during the negotiation process and through to completion....
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Comment on agent fees
Very good value for money
Was this helpful? Yes
Jan 16,2017
Minithumbup
By:
Jan 16,2017
2 people found
this helpful
Decided to sell my property through Dacre Son and Hartley Morley Branch and I couldn't be more happy with the service I have received. I would definitely recommend selling your property with Gavin and Stephanie who have been brilliant all way through the process. They are always available to have a chat about things and keep you up to date with how things are progressing on a regular basis. Very pleased I went with Dacre Son and Hartley...
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Comment on agent fees
Fee's are cheaper than some other estate agent's but that doesn't mean you get a sub standard service from Gavin or Stephanie actually it is the reverse you get a very good level of service at a cheaper price
Was this helpful? Yes
By: Gavin Townsend
Jan 16, 2017
Dean, thank you for taking the time to write such a kind review, both Stephanie and myself were delighted to read your comments and we both wish you the very best in your new home
Jan 13,2017
Minithumbup
By:
Jan 13,2017
5 people found
this helpful
Stephanie and Gavin provide an amazing service. They generated considerable interest in our property, and we had a number of viewings lined up, before the property had even been formally advertised. Fabulous! As the property was empty they took care of all the viewings for us and kept us us-to-date on all developments during the sale process. We highly recommended them....
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Comment on agent fees
The fees charges were fair and very competitive.
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By: Gavin Townsend
Jan 14, 2017
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Angela, thank you for taking the time to write such a nice review of our services, it was an absolute pleasure to work with you and sell your property. Both Stephanie and myself wish you the very best for the future....
Jan 11,2017
Minithumbup
By:
Jan 11,2017
0 people found
this helpful
I have found Emily to be very personable, helpful and supportive throughout the whole process of me renting the current property I am in. It has been virtually 'stress free'. I feel that she is an asset to Dacre Son and Hartley....
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Jan 11,2017
Minithumbup
By:
Jan 11,2017
0 people found
this helpful
Alex was very positive, friendly and helpful during our house search last summer. He was always cheerful. We are very grateful for all your team's help....
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Jan 09,2017
Minithumbup
By:
Jan 09,2017
0 people found
this helpful
I instructed Michael to market my house for sale and he provided an excellent level of customer service. He went above and beyond to ensure I was satisfied with the marketing particulars and professional photography used in the sales pack for the property. Within just over a week of marketing he had found a purchaser for my property and he worked well with both myself and my solicitor to see the sale through to completion. I would definitely like to buy / sell my next property with Michael a...
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Jan 04,2017
Minithumbup
By:
Jan 04,2017
0 people found
this helpful
Approachable and friendly, thorough and precise about the rental property and always prompt to return my emails no problems experienced...
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Jan 03,2017
Minithumbup
By:
Jan 03,2017
0 people found
this helpful
The service given by Dacre Son and Hartley was prompt and efficient. Their Landlords advice leaflet was also very helpful....
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Comment on agent fees
Good
Was this helpful? Yes
Dec 28,2016
Minithumbup
By:
Dec 28,2016
0 people found
this helpful
Dacres managed the sale of my property. They are professional, knowledgeable, supporting and efficient estate agents. Would definitely go through them again. I liked the online updates/ web visitor statistics as well....
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Comment on agent fees
standard flat fee
Was this helpful? Yes
Dec 24,2016
Minithumbup
By:
Dec 24,2016
0 people found
this helpful
Very friendly staff, with professional approach yet maintaining an open dialogue. Kept me informed as to when prospective buyers were viewing and looked after sale....
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Comment on agent fees
Good
Was this helpful? Yes
Dec 22,2016
Minithumbup
By:
Dec 22,2016
0 people found
this helpful
We have two properties let through Dacres. I can thoroughly recommend their service. Joanna is pleasant to deal with, efficient and completely professional. She has now found three tenants for us, all extremely quickly and all has gone very smoothly....
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Comment on agent fees
Reasonable for the service
Was this helpful? Yes
Dec 22,2016
Minithumbup
By:
Dec 22,2016
0 people found
this helpful
Thanks to Alison and Ashley at Dacres in Pateley Bridge our sale went through smoothly and easily ,We were kept informed by them on every step , going above and beyond what was expected but was really appreciated . Thanks very much you two have a great Christmas , we will in our new home....
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Comment on agent fees
Was very reasonable .
Was this helpful? Yes
Dec 22,2016
Minithumbup
By:
Dec 22,2016
0 people found
this helpful
We had a long, stressful period between the sale of our property and exchange and completion. Jenni supported us all the way with a friendly and professional manner. We couldn't have done it without Jenni who kept us informed at every stage, thank you Jenni from Rick and Sue...
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Comment on agent fees
Good
Was this helpful? Yes
Dec 22,2016
Minithumbup
By:
Dec 22,2016
0 people found
this helpful
Rebecca and Ben have let at least 2 properties for me. They have both been excellent. Helpful,efficient,easy to contact. Both properties have found new tenants within a very short time....
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Comment on agent fees
Reasonable fees
Was this helpful? Yes
Dec 20,2016
Minithumbup
By:
Dec 20,2016
0 people found
this helpful
Emily Roy help us a lot to sort a new property.everything was organise very easy ,quick and professional.we are really happy!!!!...
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Was this helpful? Yes
Dec 18,2016
Minithumbup
By:
Dec 18,2016
0 people found
this helpful
Dacre Son and Hartley worked very hard on my behalf when selling my property. They were very professional and always polite and helpful, nothing was too much trouble....
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Comment on agent fees
The fees were as expected and not over expensive especially for all the work they undertook.
Was this helpful? Yes
Dec 18,2016
Minithumbup
By:
Dec 18,2016
0 people found
this helpful
Joanna dealt with the property rental in a very professional manner. She responded quickly to any queries - and most importantly, found a tenant for my property. I left it in her to deal with everything! She was friendly and personable in all our communications and a good ambassador for Dacres....
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Was this helpful? Yes
Dec 18,2016
Minithumbup
By:
Dec 18,2016
5 people found
this helpful
I'm currently buying a property through this branch and I wouldn't hesitate to recommend them for their professional, friendly and efficient service. Gavin and Stephanie are always available, even outside hours. Stephanie is enthusiastic and great at chasing things up and arranging things for you, which is really, really helpful when you're working full-time and there just aren't enough hours in the day!...
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Comment on agent fees
N/A
Was this helpful? Yes
By: Gavin Townsend
Dec 19, 2016
View all comments (1)
Suzanne, thank you for your lovely review, both Stephanie and myself were delighted to read it and we both wiosh you every happiness in your new home.....
Dec 18,2016
Minithumbup
By:
Dec 18,2016
0 people found
this helpful
I am delighted to have the opportunity to review the most professional service provided by Sam Ashton, Area Lettings Manager for the North West Leeds Area of Dacre, Son and Hartley. I initially contacted Sam in May, 2016, with the request that he market my property for rent. I found him to be extremely helpful, hardworking and knowledgeable. He immediately began work on marketing, which created a great deal of interest. I appreciated how well informed I was kept of the proceedings, and alway...
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Comment on agent fees
Very reasonable
Was this helpful? Yes
Dec 16,2016
Minithumbup
By:
Dec 16,2016
0 people found
this helpful
Rebecca was very helpful and professional, she took good photographs of our property which no doubt aided the letting process. She answered all our queries very quickly and was responsive to all our needs. I recommend Rebecca and Dacres and would be happy to use them again....
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Comment on agent fees
This agents fees are reasonable
Was this helpful? Yes
Dec 16,2016
Minithumbup
By:
Dec 16,2016
0 people found
this helpful
The lettings team at Dacre's Bingley office provided a consistently excellent service with great support throughout. They made the rental very straightforward from start to finish. Their communication was also excellent and their approach meant the entire process was easy and stress free for me as a first-time landlord. Dacre's marketing of the property also proved to be highly effective and they quickly attracted a great level of interest via their excellent channels. I would not hesitate t...
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Comment on agent fees
I would describe the fee structure as very fair with a very good level of transparency. They are also great value and very competitive in this locality.
Was this helpful? Yes
Dec 16,2016
Minithumbup
By:
Dec 16,2016
3 people found
this helpful
Having used a number of different estate agents in the past I can honestly say that these are THE BEST. Nothing is too much trouble for them and they always went the extra mile to make sure everything happened when it should. Both Gavin and Stephanie were always available, even outside office hours and they were always polite, helpful and incredibly professional. I would have no hesitation in recommending them to anyone who is looking for an estate agent...
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Comment on agent fees
Very competitive
Was this helpful? Yes
By: Gavin Townsend
Dec 18, 2016
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Thank you very much for taking the time to write a review, your kind words are very much appreciated and both Stephanie and myself wish you the very best in your new home....
Dec 15,2016
Minithumbup
By:
Dec 15,2016
0 people found
this helpful
Outstanding estate agent all round. Prompt attention and prompt advertising. Enquiries handled very well, communication excellent, friendly service and competitively priced. Telephones always answered. How could it get any better? Dacres will get future business from me....
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Comment on agent fees
Good
Was this helpful? Yes
Dec 15,2016
Minithumbup
By:
Dec 15,2016
0 people found
this helpful
Paul and Donna delivered a fantastic service organising great photography and detailed sales particulars. Their knowledge of the Burley market ensured we had a number of viewings booked within hours of hitting the market. Im pleased to say the very first people to view bought the property. The conveyance process was well managed throughout ensuring all parties were well informed. I will certainly use Dacres Ilkley and Burley in the future. Thank you again for all your assistance....
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Comment on agent fees
Fees are very competitive for a top notch service.
Was this helpful? Yes
Dec 14,2016
Minithumbup
By:
Dec 14,2016
0 people found
this helpful
Highly recommended. Steered us through quite a complicated sales process with a chain of houses involved - and ups and downs along the way. The Open House viewings generated lots of interest, the literature produced was of a very high standard, and the team were always a pleasure to deal with...
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Comment on agent fees
Fees were in line with the market
Was this helpful? Yes
Dec 13,2016
Minithumbup
By:
Dec 13,2016
3 people found
this helpful
Stephanie and Gavin have been amazing, they have made the whole process stress free, providing support and assistance whenever needed. They always get back to me quickly regarding any queries I have and have been fantastic at keeping us updated with progress. Thank you so much for all your help...
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Was this helpful? Yes
By: Gavin Townsend
Dec 13, 2016
View all comments (1)
Thank you very much for taking the time to write such a kind review. Both Stephanie and myself wish you every happiness in your new home.....
Dec 13,2016
Minithumbup
By:
Dec 13,2016
3 people found
this helpful
First class service from both Stephanie & Gavin at Dacre's. They deliver a service that's almost tailored to meet your specific needs, and to us that was really important they listened and they delivered, going above and beyond our expectations. This made the move so much easier - and for us that was critical. Stephanie & Gavin don't see problems they offer solutions - I would recommend them to anyone, and already have. Thank you so much....
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Comment on agent fees
N/A
Was this helpful? Yes
By: Gavin Townsend
Dec 13, 2016
View all comments (1)
Thank you for your lovely review, both Stephanie and myself were delighted to read your kind comments, and we both wish Ivor and Doreen all the very best in their new home....
Dec 09,2016
Minithumbup
By:
Dec 09,2016
0 people found
this helpful
We rented our property out via the Wetherby office who were helpful in organising viewings, sourcing a tenant and organising documentation. This was the 2nd time we had used the service and will definitely use it again if need be and wouldn't hesitate to recommend it to others....
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Comment on agent fees
Reasonable, and fair, efficient service for the money
Was this helpful? Yes
Dec 09,2016
Minithumbup
By:
Dec 09,2016
0 people found
this helpful
Having used Dacres in keighley to sell my property I am please to state that I would more than happily recommend them to potential customers. From placing my property on the market on day one, regular viewings and feedback to obtaining me a buyer. Very please with the whole transaction....
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Comment on agent fees
Competitive
Was this helpful? Yes
Dec 08,2016
Minithumbup
By:
Dec 08,2016
0 people found
this helpful
If it hadn't been for Jenni's determination and pro-active approach to selling our house we definitely would not be moving before Christmas. I am so grateful for the huge effort she made chasing other estate agents and solicitors in the chain, and she always kept me up to date with everything. Thank you....
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Comment on agent fees
I think Jenni worked hard on our behalf so the fees were worth it.
Was this helpful? Yes

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Review statistics

From Landlords From Tenants From Vendors From Buyers Other
8 3 3 1 62 1 17 0 6 3

Job vacancies

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Agent Fees

No fees set.
Last updated at 12:05 PM 22/12/2016 by Jenni Howell

Complaints Procedure

No procedure set.
Last updated at 12:05 PM 22/12/2016 by Jenni Howell

Firm rankings



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8 Westgate, Baildon BD17 5EJ
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Bingley
93 Main Street, Bingley BD16 2JA
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Bramhope
11 Eastgate, Leeds LS16 9AT
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show all branches (19)
Burley
Station Road, Ilkley LS29 7ND
(1)
Guiseley
32 Otley Road, Guiseley LS20 8AH
(2)
Harrogate
17 Albert Street, Harrogate HG1 1JT
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Ilkley
1-5 The Grove, Ilkley LS29 9HS
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Keighley
75 North Street, Keighley BD21 3RZ
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Knaresborough
35 High Street, Knaresborough HG5 0ET
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Morley
34 Queen Street, Leeds LS27 9BR
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North Leeds
273 Otley Road, Leeds LS16 5LN
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Otley
2-4 Bondgate, Otley LS21 3AB
(4)
Pateley Bridge
13 High Street, Pateley Bridge HG3 5AP
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Ripon
10 Queen Street, Ripon HG4 1ED
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Saltire Shipley
77 Bingley Road, Saltaire BD18 4SB
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Settle
3 High Street, Settle BD24 9EX
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Skipton
32 Sheep Street, Skipton BD23 1HX
(1)
Thirsk
15 Castlegate, Thirsk YO7 1HL
(1)
Wetherby
28 Market Place, Wetherby LS22 6NE
(2)

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