Dacre Son & Hartley
4.9/5, 880 reviews
97% recommended
94% sales valuation accuracy
99% sales fee satisfaction
87% lettings valuation accuracy
97% lettings fee satisfaction



Property Features

No company information

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 94% 99% £32,000 £9,500,000
Lettings 87% 97% £450 £1,650
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
37 4 38 3 485 3 280 4 17 9
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Latest Properties

No Properties

“Flat sale...”

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Feb 06,2024
Minithumbup
Claire
Jenni
By: 'MR'
Feb 06,2024
0 people found
this helpful
Jenni did a great job getting my Mum's flat marketed when she had to move into a care home. Sadly this became a probate sale in a tricky market but Jenni and then her colleague Claire always kept me cheerfully updated and patiently chased up ...
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“A brilliant team...”

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Jan 30,2024
Minithumbup
Tom
By: 'Bob'
Jan 30,2024
0 people found
this helpful
Handled our drawn out and at times problematical sale brilliantly. Their calm methodical approach smoothed the way to an eventual sale when at times all seemed lost. What a team! The Manchester City of estate agents!!!...
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Was this helpful? Yes
By: Laura
Feb 02, 2024
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Thank you so much for your great review for Tom and the team in our Settle branch. We are happy to have helped you through this process and should you need us in the future, don't hesitate to get in contact! ...

“Amazing service...”

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Oct 13,2023
Minithumbup
Kelly
By: 'Michelle Joy'
Oct 13,2023
0 people found
this helpful
Amazing service from the very start from both Jonathan and Kelly From valuation of our own home to advertising it for sale, offering on our new property and getting to exchange of contracts yesterday! We have been kept up to speed and Kelly has gone ...
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Was this helpful? Yes
By: Laura
Oct 16, 2023
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Thank you so much for your fantastic review. We are really pleased you were happy with the service received. We wish you lots of happiness in your new home. ...

“Good, helpful and professional service from K......”

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Aug 31,2023
Minithumbup
Kelly
By: 'Dr James Stewart'
Aug 31,2023
0 people found
this helpful
Good, helpful and professional service from Kelly, always available by telephone and responded promptly to all emails. Patient with tetchy, curmudgeonly, at times lost Scottish souls...
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By: Laura
Sep 13, 2023
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Thank you for your great 5 star review. Happy to have helped you during your purchase! Hope you are happy in your new home! ...

“Superb service and customer experience whilst......”

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Jul 28,2023
Minithumbup
Vicki
By: 'Richard'
Jul 28,2023
0 people found
this helpful
Superb service and customer experience whilst purchasing my home in Ilkley this year. Viewings were professionally arranged, offers well coordinated, and post agreement service was exceptional. A complicated chain could have derailed the sale but Vicki Bradley at Dacre's kept everything on track to a ...
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Was this helpful? Yes
By: Laura
Sep 13, 2023
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Thank you so much for your lovely review. Receiving feedback like this really makes our day and so pleased our team helped you as best they could for a smooth outcome for your experience. Thank you again! ...

“Friendly and courteous service...”

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Apr 19,2023
Minithumbup
Anthea
Tom
By: 'Phil'
Apr 19,2023
0 people found
this helpful
Friendly and courteous service to both vendor and buyer. Staff responded quickly on clarification questions and were pro-active in moving things forward....
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“Excellent...”

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Oct 20,2022
Minithumbup
Tom
Mel
By: 'Gillian'
Oct 20,2022
0 people found
this helpful
This is the second time we have sold with Dacres and from start to finish I can not fault their professionalism, honesty and pro active approach. From the initial valuation through to exchange of contracts we felt there was a professional yet personal service. Every ...
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“Buyers beware...”

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Jun 07,2022
Minithumbdown
Ian
By: 'David'
Jun 07,2022
1 people found
this helpful
Probably the worst agency that I have ever dealt with. Hopeless sales guy, and terrible customer service, I will never buy a property through this agency....
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“We recently bought a property using Dacres...”

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Apr 26,2022
Minithumbup
Tom
By: 'Heather'
Apr 26,2022
0 people found
this helpful
We recently bought a property using Dacre, son and Hartley. The office staff were all very pleasant and helpful. Communication between us and the vendors was handled promptly mainly by Tom the office manager. Anthea from the office showed us around the property and was ...
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“Sly estate agents...”

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Apr 22,2022
Minithumbdown
Paul Wilson
By: 'Danielle'
Apr 22,2022
1 people found
this helpful
Where do I begin with this sly estate agent? Buying a house is stressful, even more stressful during a time of inflated prices. Fortunately, we were willing to pay 65k over the asking price to secure a house in best and finals on Alwoodley Lane. ...
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Was this helpful? Yes
By: Danielle
Apr 25, 2022
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The statement about my complaint being incorrect is untrue and they are still lying. If we were told viewings were happening and that the vendors were taking new offers we would not of paid for a third valuation. As stated in my original complaint - We have this in writing that the house was taken off the market. We also have in writing that the vendors from the vendors themselves that no further offers were to be considered until we had done the third valuation. Your secret agenda that was no ...

“Really poor customer service. Called 4 times......”

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Feb 02,2022
Minithumbdown
By: 'Kash'
Feb 02,2022
0 people found
this helpful
Really poor customer service. Called 4 times before I managed to speak to someone. The property only came on yesterday and they said there not doing any more viewings despite being a cash buyer with no chain. They seem uninterested and said everyone is a cash ...
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“First time dealing with Dacres. I put an offe......”

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Jan 20,2022
Minithumbdown
By: 'CAROLE'
Jan 20,2022
1 people found
this helpful
First time dealing with Dacres. I put an offer in for a house and it took nearly a week to say it had been declined. This was after ringing them. Jose was quite arrogant and went through all the points I had stated to substantiate ...
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“I have been trying to buy a property in my ho......”

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Nov 03,2021
Minithumbdown
Tom
By: 'Andy'
Nov 03,2021
2 people found
this helpful
I have been trying to buy a property in my home town of Settle for 2 and a half years now and I do know that property sales have gone through the roof and yes you can only sell to one person but the Manager at ...
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“An amazing professional team. Took us through......”

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Oct 13,2021
Minithumbup
Georgie
Sophie
By: 'MS Harrogate'
Oct 13,2021
0 people found
this helpful
An amazing professional team. Took us through the whole process with ease and always there for help and advice. Faultless!...
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“Sold my house with dacres. My solicitor paid ......”

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Nov 24,2020
Minithumbdown
By: 'Mr'
Nov 24,2020
6 people found
this helpful
Sold my house with dacres. My solicitor paid their bill the day it was received yet three weeks later I was to receive numerous intimidating emails threatening legal action because THEY had fraudulently not included VAT. I have lost money taking funds from long term ...
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“Tried to view a house. Receive a phone call 3......”

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Sep 18,2020
Minithumbdown
By: 'Andrew'
Sep 18,2020
4 people found
this helpful
Tried to view a house. Receive a phone call 3 hours before saying that it was cancelled because an offer had been accepted. I asked how much. They said just under the asking price. I said I would have paid asking price they then said that ...
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Was this helpful? Yes
By: J
Oct 05, 2021
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Exact same thing happened to me multiple times with both the Ilkley and Skipton branches. They have their favourites who they put forward and everyone else is ignored. I’m chain free and would have done above asking price every time. I guess it’s who you know. ...

“Awful, awful lettings agents....”

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May 26,2020
Minithumbdown
By: 'J'
May 26,2020
0 people found
this helpful
Awful. Maintainence issues weren't sorted out until vacating the property, demanded rent payments beyond the contracted period and made promises regarding moving dates which weren't upheld, all of this during a pandemic. Absolutely no care for their tenants whatsoever. Avoid like the plague. Do no ...
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“From start to finish spot on! Sold some land..........”

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Jan 21,2020
Minithumbup
Philip
By: 'Elizabeth'
Jan 21,2020
0 people found
this helpful
From start to finish spot on! Sold some land and it was made hassle free by Phil and all involved. Many thanks....
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“I would never trust anything this bunch of l......”

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Oct 20,2019
Minithumbdown
By: 'Bill'
Oct 20,2019
6 people found
this helpful
I would never trust anything this bunch of liars say! I put an offer in on a house which was rejected a few hours later, it was a good offer and as high as I could go so I walked away, three weeks later I ...
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“Great experience...”

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Aug 27,2019
Minithumbup
By: 'Mike'
Aug 27,2019
0 people found
this helpful
Cannot recommend highly enough. Brilliant service throughout the sale process. Everyone we dealt with was professional, knowledgeable, friendly and helpful....
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“We found Phil to be an excellent agent. He co......”

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Aug 23,2019
Minithumbup
Philip
By: 'Karl'
Aug 23,2019
0 people found
this helpful
We found Phil to be an excellent agent. He communicates clearly and promptly, listens to what both the buyer and seller have to say, and was with us every step of the way....
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“Fantastic service from beginning to end!...”

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Aug 19,2019
Minithumbup
Gavin
Emma
By: 'Abigail'
Aug 19,2019
0 people found
this helpful
We have recently bought and sold our house using Dacres in Morley and I can’t express enough how fantastic the service we received was. From the beginning, Gavin was really friendly and we felt that we were in good hands! The photos taken of ...
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“Great support...”

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Aug 18,2019
Minithumbup
Gavin
Emma
By: 'gregory'
Aug 18,2019
0 people found
this helpful
We had a really difficult chain with hold ups at both ends and at times felt like the move wasn’t ever going to happen. Gavin and the team we’re brilliant throughout, even when I was chasing daily updates nothing was too much trouble. ...
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By: Gavin Townsend
Aug 18, 2019
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Hi Greg, thank you for your review, we really appreciate your comments and we all wish you the very best in your new home ...

“Gavin and all the staff are extremely friendl......”

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Aug 18,2019
Minithumbup
Sara
Gavin
By: 'Mick'
Aug 18,2019
0 people found
this helpful
Gavin and all the staff are extremely friendly and helpful, Sara in particular went the extra mile. My house took a while to sell mainly due to the awkward access, however overall I’m pleased with the service I received from Dacres....
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By: Gavin Townsend
Aug 18, 2019
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Mick, thank you for your review, we were delighted to read your comments. Best wishes for the future ...

“Had a Really good experience, wouldn’t hesita......”

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Aug 18,2019
Minithumbup
Gavin
Emma
By: 'Amy'
Aug 18,2019
0 people found
this helpful
Had a Really good experience, wouldn’t hesitate to use them again. Really helpful and responsive service. Sold within 2 weeks....
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By: Gavin Townsend
Aug 18, 2019
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Thank you Amy for your lovely review and kind comments, it was a pleasure working with you to sell your property. ...

“Fantastic experience! Was kept informed and a......”

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Aug 17,2019
Minithumbup
Gavin
Susan
By: 'Sarah'
Aug 17,2019
0 people found
this helpful
Fantastic experience! Was kept informed and assured always along the journey of selling our property. We will definitely recommend Dacres to anyone who asks....
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By: Gavin Townsend
Aug 18, 2019
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Sarah, thank you for your lovely comments, hope you are now settled in to your new home. ...

“excellent service from Dacre's, helped us mor......”

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Aug 09,2019
Minithumbup
Beth
By: 'james'
Aug 09,2019
0 people found
this helpful
excellent service from Dacre's, helped us more in the end than our own estate agent. Beth Simmons was fantastic and kept us updated during a very difficult move, it made all the difference in a stressful period....
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“Dreadful company. I used them as I thought th......”

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Aug 01,2019
Minithumbdown
By: 'Loreg'
Aug 01,2019
0 people found
this helpful
Dreadful company. I used them as I thought they were a reputable estate agent. They use a company called Homelet to reference tenants. They take the tenants word that everything is accurate and true and do not check anything. Use at your peril!...
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“Dacre son and Hartley sold our family home fo......”

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Jul 30,2019
Minithumbup
Anita
By: 'Harvey'
Jul 30,2019
0 people found
this helpful
Dacre son and Hartley sold our family home for us. All the staff gave us an efficient and professional service. It was always a pleasure to pick up the phone to Anita for an update of the sale progress. Thank you....
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“Excellent...”

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Jun 26,2019
Minithumbup
Beth
Emma
By: 'Max'
Jun 26,2019
0 people found
this helpful
Beth and Emma were excellent throughout our process and were very helpful and accommodating to our needs, such as organising a very well attended open day due to our childcare commitments and ultimately they delivered on achieving our target price which was a great success ...
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Vendor Fees

1%

Landlord Fees

0%

Tenant Fees

Tenant Fees ScheduleNew Assured Shorthold Tenancies (ASTs) Signed on or after 1 June 2019.Holding Deposit(per tenancy)One week's rent. This is to reserve a property. Plase Note: This will bewithheld if any relevant person (including any guarantor(s)) w
Last updated at 19/10/2022, 4:06 PM by Gavin Townsend
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 3:06 PM 19/10/2022 by Gavin Townsend

Awards won by Dacre Son & Hartley

Regional Awards won by Dacre Son & Hartley

Individual Branch Awards


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