“We've recently completed the sale of a property using the ......”
5 Star Review
Dec 24,2017
By: 'A very satisfied customer.'
Dec 24,2017
Branch: Shrewsbury, 3 Market Street
Services: Sales (as a Vendor)
Sold price: £191000 Would you recommend?: Yes
Postcode: SY3
Branch: Shrewsbury, 3 Market Street
Sales (as a Vendor)
Sold price: £191000 Postcode: SY3
0people found this helpful
We've recently completed the sale of a property using the modern method of auction with D B Roberts. We engaged with D B Roberts after failing to sell our property with another local agent after several months. The option of selling through this method was ... read full review
Comment on agent fees
As we sold through the modern method of auction with D B Roberts the buyer paid the agents fees. Therefore it was win win for us as vendors.
We have recently completed the sale of a property that DB Roberts were selling...We have had the pleasure of dealing with Charlotte during this time...Charlotte has been very helpful and very professional and has worked hard to provide us with valuable information...our ... read full review
“Lied and tricked me into buying the house luckily I ......”
1 Star Review
Nov 29,2017
By: 'T'
Nov 29,2017
Branch: Wolverhampton, 18 Darlington Street
Services: Sales (as a Buyer)
Sold price: £112 Would you recommend?: No
Postcode: Ws3
Branch: Wolverhampton, 18 Darlington Street
Sales (as a Buyer)
Sold price: £112 Postcode: Ws3
2people found this helpful
Lied and tricked me into buying the house luckily I have not signed the contract and can pull out. You have wasted my time and missed opportunity to purchase another property I wanted... read full review
“Very bad staff!!!! They don't comunicate at all! No phone ......”
1 Star Review
Sep 05,2017
By: 'Har'
Sep 05,2017
Branch: Telford, 6 Oxford Street
Services: Lettings (as a Tenant)
Rent PCM: £625 Would you recommend?: No
Postcode: Tf2
Branch: Telford, 6 Oxford Street
Lettings (as a Tenant)
Rent PCM: £625 Postcode: Tf2
0people found this helpful
Very bad staff!!!! They don't comunicate at all! No phone calls before meeting to confirm, they don't tell you for the begging all the procedure! They don't inspect the house with you! My ex. I was in my new property and surprise!! The door it ... read full review
“If I had the option to give 0 stars I would ......”
1 Star Review
Mar 28,2017
By: 'Jay26'
Mar 28,2017
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: Wv10
Lettings (as a Tenant)
Postcode: Wv10
1people found this helpful
If I had the option to give 0 stars I would as they are the worst estate agents I've ever dealt with!! I would never recommend these to anyone and would tell any one who's considering these to avoid. We kept our rented house in excellent ... read full review
“If I had the option to give 0 stars I would ......”
1 Star Review
Mar 28,2017
By: 'Jay26'
Mar 28,2017
Branch: Telford, 56 Southwater Arcade, Telford Shopping Centre
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: Wv10
Branch: Telford, 56 Southwater Arcade, Telford Shopping Centre
Lettings (as a Tenant)
Postcode: Wv10
0people found this helpful
If I had the option to give 0 stars I would as they are the worst estate agents I've ever dealt with!! I would never recommend these to anyone and would tell any one who's considering these to avoid. We kept our rented house in excellent ... read full review
“Letting from Db Roberts has been a terrible experience. Staff ......”
1 Star Review
Feb 18,2017
By: 'Happy to be gone'
Feb 18,2017
Branch: Telford, 6 Oxford Street
Services: Lettings (as a Tenant)
Rent PCM: £575 Would you recommend?: Yes
Postcode: Tf2
Branch: Telford, 6 Oxford Street
Lettings (as a Tenant)
Rent PCM: £575 Postcode: Tf2
4people found this helpful
Letting from Db Roberts has been a terrible experience. Staff are rude and incompetent. Any issues with the property took weeks to be looked at and repeated phone calls only for them to not fix issues correctly. I had two inspections and named several issues ... read full review
“I've personally been dealing with Jamie Adams now for the ......”
5 Star Review
Nov 30,2016
By: 'Mark Yarnall'
Nov 30,2016
Branch: Wolverhampton, 18 Darlington Street
Services: Property Management
Would you recommend?: Yes
Postcode: Dy10
Branch: Wolverhampton, 18 Darlington Street
Property Management
Postcode: Dy10
0people found this helpful
I've personally been dealing with Jamie Adams now for the past 3 years , if it's investing or buying a property you require this is the guy to deal with , Jamie knows the market and his advice is very honest and well worth taking .Look forward to ... read full review
If selling or buying house do not involve with this estate agents.
They associate with dishonest persons and are collusive.
We found them to be threatening and abusive. They pass on confidential information. So bad they are nearly funny.... read full review
Branch: Shrewsbury, 3 Market Street
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode: sy1
Branch: Shrewsbury, 3 Market Street
Sales (Prospective customer)
Postcode: sy1
1people found this helpful
Omg I am glad I am not seeing my house with this real estate agents. We had beening trying to see a property for 3 weeks & when we eventually got a confirmed appointment no one showed up, I rang themand it was not in there book, ... read full review
What agent could do to change your mind?
Your should be ashamed of the way you do businesse
“We asked 3 agents to view the property we were selling. ......”
5 Star Review
Oct 15,2014
By: 'DavidS'
Oct 15,2014
Branch: Wolverhampton, 18 Darlington Street
Services: Sales (as a Vendor)
Sold price: £135000 Would you recommend?: Yes
Postcode: WV6
Branch: Wolverhampton, 18 Darlington Street
Sales (as a Vendor)
Sold price: £135000 Postcode: WV6
2people found this helpful
We asked 3 agents to view the property we were selling. Of the 3, D B Roberts valued it at £10K more than the other 2 and their fees were £1,325 and £1,825 respectively + VAT less than the other 2. (OK they were doing a special offer !). We had several viewings, ... read full review
Comment on agent fees
Considerably less than the other 2 agents I invited to assess
“The worst experience of my life! Incompetent agents and conveyancing ......”
1 Star Review
Aug 04,2014
By: 'Angry seller'
Aug 04,2014
Branch: Cannock, 1-3 Wolverhampton Road
Services: Sales (as a Vendor)
Sold price: £146500 Would you recommend?: No
Postcode: Ws12
Branch: Cannock, 1-3 Wolverhampton Road
Sales (as a Vendor)
Sold price: £146500 Postcode: Ws12
2people found this helpful
The worst experience of my life! Incompetent agents and conveyancing team , the made various cock ups in the Cannock branch , we sold in January and still waiting in August for the sale to go through and 3 buyers later. I have spoken to many staff members ... read full review
What agent could do to change your mind?
Return calls, be notified when someone us dealing with the sale. Be kept up to date.phone buyers when we ask them to to chase them up.
Attached Files
Comment on agent fees
After getting in a rival agent after the first sale fell through db decided if we proceeded through our second offer through them they would match the rival agents fee.
“I really cannot put into words how unprofessional this company ......”
1 Star Review
Jul 15,2014
By: 'annoyedcustomer'
Jul 15,2014
Branch: Wolverhampton, 18 Darlington Street
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode: wv4
Branch: Wolverhampton, 18 Darlington Street
Sales (Prospective customer)
Postcode: wv4
4people found this helpful
I really cannot put into words how unprofessional this company is. How they are still trading in the estate agency world is beyond me.
I was wanted to sell my property and was lured by DB Roberts and their low marketing prices, but i can ... read full review
“We have been landlords since January 2011, due to my husband\......”
1 Star Review
Feb 05,2014
By: 'SARA SKINNER'
Feb 05,2014
Branch: Telford, 8 Church Street
Services: Lettings (as a Landlord)
Would you recommend?: No
Postcode: TF1
Branch: Telford, 8 Church Street
Lettings (as a Landlord)
Postcode: TF1
1people found this helpful
We have been landlords since January 2011, due to my husband\'s work we relocated overseas. We have always had to keep on chasing DB Roberts as they also manage our property. We have never been happy with them, however out of the blue we received ... read full review
At first positive service but after two and a half years of poor communication/little feedback/ people booking appointments and not turning up and when chased via agency no call back on missed appointments it was obvious agency had originally overpriced property and just wanted ... read full review
What agent could do to change your mind?
Better communication
Send people who have a genuine offer on their property
Give a more realistic valuation!!
Wow what a refreshing change. An estate agent who is proactive and not reactive. Tim (manager) & Adam (negotiator) really did exceed my expectations. Their friendly proffesional and well informed manner set them apart from the other agents in the town, Adam kept me up to ... read full review
“*Please read this! We have had our house on the ......”
1 Star Review
Feb 07,2013
By: 'Banjomonkey'
Feb 07,2013
Branch: Shrewsbury, 3 Market Street
Services: Sales (as a Vendor)
Would you recommend?: No
Postcode: SY1
Branch: Shrewsbury, 3 Market Street
Sales (as a Vendor)
Postcode: SY1
7people found this helpful
*Please read this! We have had our house on the market with D B Roberts & Partners for two months, and are waiting for our contract to expire to allow us to change agents!
We put our house up for sale with D B Roberts & Partners ... read full review
“I am currently a tenant in a house managed my ......”
2 Star Review
Nov 26,2012
By: 'Notahappytenant'
Nov 26,2012
Branch: Telford, 6 Oxford Street
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode:
Branch: Telford, 6 Oxford Street
Lettings (as a Tenant)
Postcode:
7people found this helpful
I am currently a tenant in a house managed my DB Roberts. When I first moved in three and a half years ago I found the staff friendly & helpful, Totally the opposite now I\'m afraid. I have regular inspections and I bring up the ... read full review
“House has been on market for a while now - ......”
1 Star Review
Sep 10,2012
By: 'Priorslee'
Sep 10,2012
Branch: Telford, 56 Southwater Arcade
Services: Sales (as a Vendor)
Would you recommend?: No
Postcode:
Branch: Telford, 56 Southwater Arcade
Sales (as a Vendor)
Postcode:
3people found this helpful
House has been on market for a while now - but having paid upfront for \'Gold Service\', I am very disappointed in the service so far.
Soon after paying the upfront fees, we had some photos done of the house - these were terrible ... read full review
“I saw a property on Rightmove it was a detached ......”
2 Star Review
Jul 13,2012
By: 'Mr Leach'
Jul 13,2012
Branch: Telford, 6 Oxford Street
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode:
Branch: Telford, 6 Oxford Street
Lettings (as a Tenant)
Postcode:
3people found this helpful
I saw a property on Rightmove it was a detached property in St Georges part of Telford. I\'d arrange to go and look at the property one afternoon taking time off work to do so. I arrived at the property to find someone else ... read full review
What agent could do to change your mind?
Better communication! Stop having viewings that overlap and make sure the staff showing a possible tenant around a property aware if an offer is already on the table.
“Trish has been extremely helpful. She has been polite and ......”
5 Star Review
Mar 29,2012
By: 'Farhana Ahmed Zoarder'
Mar 29,2012
Branch: Halesowen, 8 Hagley Road
Services: Sales (as a Buyer)
Would you recommend?: Yes
Postcode:
Branch: Halesowen, 8 Hagley Road
Sales (as a Buyer)
Postcode:
2people found this helpful
Trish has been extremely helpful. She has been polite and really listened to my requests. There were times during the initial process I would have walked away from the purchase and looked elsewhere for a property but Trish's reassurance and they way she dealt with ... read full review
“I sold my house within two weeks of it going ......”
5 Star Review
Mar 09,2012
By: 'Mr Marsh'
Mar 09,2012
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode:
Sales (as a Vendor)
Postcode:
3people found this helpful
I sold my house within two weeks of it going on the market. Tracey kept me informed throughout the sale and went to great lengths to make the what i saw as a trying time less stressful. I cannot recommend them highly enough.... read full review
“I found Miss Tracey Butler to be a friendly, polite ......”
5 Star Review
Feb 27,2012
By: 'victoria'
Feb 27,2012
Branch: Telford, 6 Oxford Street
Services: Sales (Prospective customer)
Would you recommend?: Yes
Postcode:
Branch: Telford, 6 Oxford Street
Sales (Prospective customer)
Postcode:
3people found this helpful
I found Miss Tracey Butler to be a friendly, polite and excellent member of staff. Nothing was too much trouble and went beyond what was expected in helping me with my enquiries. Would reccomend this lady to anyone needing assistance in buying a home.... read full review
“I have bought 6 properties through the Halesowen branch, and have ......”
5 Star Review
Feb 12,2012
By: 'Joseph Brookes'
Feb 12,2012
Branch: Halesowen, 8 Hagley Road
Services: Sales (as a Buyer)
Would you recommend?: Yes
Postcode:
Branch: Halesowen, 8 Hagley Road
Sales (as a Buyer)
Postcode:
1people found this helpful
I have bought 6 properties through the Halesowen branch, and have received an extremely efficient and professional service from Lizzie Kelly and Trish Hands. Each has always been very friendly and polite in their dealings with me, and they have always tried to arrange viewings to ... read full review
“With this office I found that they did what it ......”
5 Star Review
Feb 09,2012
By: 'Brenda Docherty'
Feb 09,2012
Branch: Shrewsbury, 3 Market Street
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode:
Branch: Shrewsbury, 3 Market Street
Sales (as a Vendor)
Postcode:
1people found this helpful
With this office I found that they did what it said on the tin. They were very friendly, nothing seemed too much trouble and they soldiered on to sell my property regardless of the fact that there were major obstacles put in the way. They ... read full review
Having been let down on a previous private sale, I was desperate to find another property as quickly as possible. I rang DB Roberts at 8.07 on a Friday morning and was answered by Rebecca who spent the next few hours helping me find potential viewings ... read full review
“Branch staff where extremely helpful and went over and above ......”
5 Star Review
Dec 08,2010
By: 'Jackie'
Dec 08,2010
Branch: Telford, 4 Hazeldine House, Central Square
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode:
Branch: Telford, 4 Hazeldine House, Central Square
Sales (as a Vendor)
Postcode:
0people found this helpful
Branch staff where extremely helpful and went over and above what I have experience with agents selling my previous property. Staff accompanied out of hours viewings in their own time and were always available to take the stress out of me move. What a great ... read full review
We put our house up for sale with D B Roberts in April 2009. Had a handful of viewings with no feedback. The only communicatuon we had with them was when they kept trying to reduce our price. We finally took the house off the market ... read full review
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode:
Sales (Prospective customer)
Postcode:
1people found this helpful
I tried to use D B Roberts to sell my house last year (2008) and the manager of the branch is as crooked as hell. She put in a false claim to retrospective planning permission on my house under a false name without my knowledge. It ... read full review
I would never recommend this estate agent, the services is poor with virtually no communication. I tried to purchase a property and put an offer in. This estate agent actually tipped off the competitor I was informed by the vendor.
Somethings not quite right with ... read full review