1 Star Review
Jul 04,2018
By:
'Anna'
Jul 04,2018
Branch: Liverpool, 40 Rodney Street
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: L8
Branch: Liverpool, 40 Rodney Street
Lettings (as a Tenant)
Postcode: L8
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Tenancy with them was a nightmare. They do absolutely nothing. Had a leak they did nothing, toilet wasn't working did nothing. And then they charge for replacing things that weren't damaged or even touched (like fire detectors). Would never sign with them ever again. Especially ...
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“I have been renting properties for nearly 7 years in Merseyside ......”
1 Star Review
Oct 18,2017
By:
'AJnet'
Oct 18,2017
Branch: Liverpool, 40 Rodney Street
Services: Lettings (as a Tenant)
Rent PCM: £775
Would you recommend?: No
Postcode: L3
Branch: Liverpool, 40 Rodney Street
Lettings (as a Tenant)
Rent PCM: £775
Postcode: L3
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I have been renting properties for nearly 7 years in Merseyside and have always been used to the rental process and have never experienced any problems in the past. I can honestly say that this is the worst letting agent I have ever had the pleasure ...
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Comment on agent fees
Awful!
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“Surprisingly they take deposit money plus agent fees at the ......”
1 Star Review
Aug 09,2017
By:
'GS'
Aug 09,2017
Branch: Liverpool, 40 Rodney Street
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: L1
Branch: Liverpool, 40 Rodney Street
Lettings (as a Tenant)
Postcode: L1
1
people found
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Surprisingly they take deposit money plus agent fees at the beginning for background checking and if anything goes wrong with the application they keep agent fees plus 50% of deposit. When I told them that the deposit is for damaging the flat only and shouldn't be ...
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“If you are thinking of using this agency,let me ......”
1 Star Review
Apr 01,2017
By:
'Katia'
Apr 01,2017
Branch: Liverpool, 40 Rodney Street
Services: Lettings (as a Tenant)
Rent PCM: £650
Would you recommend?: No
Postcode: L86
Branch: Liverpool, 40 Rodney Street
Lettings (as a Tenant)
Rent PCM: £650
Postcode: L86
1
people found
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If you are thinking of using this agency,let me explain my experience with them.I rented an apartment on Sefton street I was extremely dissapointed with their service.There was a leak in the flat and I reported immediately but they didn £t do ...
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Comment on agent fees
Over priced!
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“This company is appauling. Upon viewing the property we were ......”
1 Star Review
Oct 17,2016
By:
'Thereach'
Oct 17,2016
Branch: Liverpool, 40 Rodney Street
Services: Lettings (as a Tenant)
Rent PCM: £695
Would you recommend?: No
Postcode: L32
Branch: Liverpool, 40 Rodney Street
Lettings (as a Tenant)
Rent PCM: £695
Postcode: L32
0
people found
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This company is appauling. Upon viewing the property we were told that certain aspects of the flat will be fixed - this did not happen and we were completely missold the property. When contacted, they took ages to reply and did not sort out any ...
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Comment on agent fees
Over priced
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“Extremely disappointed with the services we received from cuddly bears. ......”
1 Star Review
Apr 20,2016
By:
'Sarah'
Apr 20,2016
Branch: Liverpool, 40 Rodney Street
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: L5
Branch: Liverpool, 40 Rodney Street
Lettings (as a Tenant)
Postcode: L5
0
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Extremely disappointed with the services we received from cuddly bears. For the amount of money they charge I am not sure what they actually do during work hours. We were never sent full contracts, we have to constantly call up regarding repairs which never get ...
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What agent could do to change your mind?
Extremely bad overpriced.
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Comment on agent fees
Extremely bad overpriced.
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“Lindsey is a helpful, responsive lady. Seems to find a ......”
4 Star Review
Apr 20,2016
By:
'Gerry'
Apr 20,2016
Branch: Liverpool, 40 Rodney Street
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: L3
Branch: Liverpool, 40 Rodney Street
Lettings (as a Tenant)
Postcode: L3
1
people found
this helpful
Lindsey is a helpful, responsive lady. Seems to find a fine balance between taking care of her client (landlord) & customer (tenant)....
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Comment on agent fees
Fees are never "good" but no complaints
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“This agency does not provide any services and their customer ......”
1 Star Review
Mar 12,2016
By:
'Katharina'
Mar 12,2016
Branch: Liverpool, 40 Rodney Street
Services: Lettings (Prospective customer)
Would you recommend?: Yes
Postcode: L8
Branch: Liverpool, 40 Rodney Street
Lettings (Prospective customer)
Postcode: L8
0
people found
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This agency does not provide any services and their customer service falls below any standard. They charge admin fee but do absolutely nothing. I have paid my application fee and it took them a month to process that (and I had to chase them because ...
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Comment on agent fees
Charge admin fee - after over a month, i still did not receive a contract and they wanted to overcharge me!
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“I have been using Cuddly Bears for 7 years to let ......”
5 Star Review
Sep 09,2015
By:
'Elizabeth'
Sep 09,2015
Branch: Liverpool, 40 Rodney Street
Services: Lettings (as a Landlord)
Rent PCM: £575
Would you recommend?: Yes
Postcode: L7
Branch: Liverpool, 40 Rodney Street
Lettings (as a Landlord)
Rent PCM: £575
Postcode: L7
1
people found
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I have been using Cuddly Bears for 7 years to let out my apartment in Liverpool. During this time they have always managed to find a tenant to move into the property as soon as the previous tenant/s have moved out and they have always ...
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“We are new tenants with Cuddly Bears and so far ......”
4 Star Review
Aug 21,2015
By:
'Sean'
Aug 21,2015
Branch: Liverpool, 40 Rodney Street
Services: Lettings (as a Tenant)
Rent PCM: £595
Would you recommend?: Yes
Postcode: L8
Branch: Liverpool, 40 Rodney Street
Lettings (as a Tenant)
Rent PCM: £595
Postcode: L8
2
people found
this helpful
We are new tenants with Cuddly Bears and so far the service they have provided has been decent. We have only been in our apartment for just shy of 2 months and there has been several issues which needed addressing. The blinds were either knackered or ...
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“I have rented a property since 2010 and have no problems ......”
5 Star Review
Aug 20,2015
By:
'Stephen'
Aug 20,2015
Branch: Liverpool, 40 Rodney Street
Services: Lettings (as a Tenant)
Rent PCM: £675
Would you recommend?: Yes
Postcode: L86
Branch: Liverpool, 40 Rodney Street
Lettings (as a Tenant)
Rent PCM: £675
Postcode: L86
2
people found
this helpful
I have rented a property since 2010 and have no problems at all with the lettings agent, if anything the service that they provide is outstanding....
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2
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“good company been letting our apartment for over 10 yrs would ......”
4 Star Review
Aug 19,2015
By:
'paul'
Aug 19,2015
Branch: Liverpool, 40 Rodney Street
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: L5
Branch: Liverpool, 40 Rodney Street
Lettings (as a Landlord)
Postcode: L5
2
people found
this helpful
good company been letting our apartment for over 10 yrs would recommend for other landlords in the Liverpool and surrounding areas...
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2
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Yes
“I have been working with CB as a landlord for ......”
5 Star Review
Aug 19,2015
By:
'MK'
Aug 19,2015
Branch: Liverpool, 40 Rodney Street
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: L34
Branch: Liverpool, 40 Rodney Street
Lettings (as a Landlord)
Postcode: L34
2
people found
this helpful
I have been working with CB as a landlord for over 7 years and working away from the area. It gives me confidence that CB staff are looking after the welfare of my tenant and also the flat. Thank you...
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“The ladies at Cuddly Bears worked hard to make sure ......”
5 Star Review
Aug 18,2015
By:
'Gary'
Aug 18,2015
Branch: Liverpool, 40 Rodney Street
Services: Lettings (as a Tenant)
Rent PCM: £850
Would you recommend?: Yes
Postcode: L31B
Branch: Liverpool, 40 Rodney Street
Lettings (as a Tenant)
Rent PCM: £850
Postcode: L31B
2
people found
this helpful
The ladies at Cuddly Bears worked hard to make sure all went smootly for us, from viewing the property, 6 month inspection, help with extending the lease for one month right through to the final inspection.
They were very friendly and professional and looked after us ...
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“on viewing this property, there was mold in the bathrooms. ......”
2 Star Review
Jul 02,2015
By:
'JK'
Jul 02,2015
Branch: Liverpool, 40 Rodney Street
Services: Lettings (as a Tenant)
Rent PCM: £1200
Would you recommend?: No
Postcode: L39
Branch: Liverpool, 40 Rodney Street
Lettings (as a Tenant)
Rent PCM: £1200
Postcode: L39
0
people found
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on viewing this property, there was mold in the bathrooms. whilst the deposit was being settled we had mentioned for this issue to be dealt with prior to us moving in. On the day of signing the contracts we see that the contract length had ...
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What agent could do to change your mind?
they could have amended the contract/ made us aware that you actually can't amend a contract and another would have to be signed!!!! they could have been more sincere
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