Cubitt & West

To be honest I was not happy at all, I felt pressurised into accepting an offer I didn't want and doing what Cubitt wanted I would not use them again it all left me very ... Read Full Review

Excellent service, very speedy and listened to what we required. They achieved 34 viewings and 15 offers in the space of three weeks. The Open Day was excellent and well handled. We went out and they took over. We sold at �17,500 above asking price. The agent arranged the ... Read Full Review

absolutely delighted with the standard of professionalism shown by the staff at this office. highly recommended for any householders seeking or selling in this area. 5 star ... Read Full Review

This is the worst company I have come across for customer service in a long time. The attitude of maintenance staff is unhelpful and they were willing to leave a young family without heating and hot water, as well as leaving us locked out of the property as they have no master key. Repairs have ... Read Full Review

I visited the branch the day after I completed the purchase of the property and they had lost the keys!! They had to call a locksmith to get into the property, but didn't check how he was getting on and left it to me to oversee things. After waiting for two hours for the locksmith to arrive, it ... Read Full Review

We have been puchasing a property for 5 months which we found via cubitt & West East Grinstead. At the start of the process we called the agent for an update but they did not seem to know much so we contacted the agent above Mayhews who have been the agents who have kept us up to date with the ... Read Full Review

Looking to move I recently visited the Horley (Surrey) Branch and I made a full price offer on a house in Langshott that was being advertised for sale through this branch. I even offered to leave a substantial holding deposit with this offer which was declined. Although I received a letter from ... Read Full Review

Both people that we dealt with kept us informed of all details along with the way and when we faced issues they did their best to sort them ... Read Full Review

They couldn't sell my property. Moved agent. They promise a list to avoid dual fee. Still waiting. Very ... Read Full Review

Over the past six months I have deal with many estate agents and have to say that C&W's support far outranked the others. Asked for several areas and all were emailed regularly with viewings offered on immediate enquiry. Extremely good staff and first dealt with Leatherhead, Banstead to ... Read Full Review

We had a contract with the Uckfield Branch from 8 June 2013 through to completion 7 February 2014. Throughout the process they were inept and inefficient and the branch lacked management leadership. Specifically, they were very poor at responding the emails, they took very unprofessional ... Read Full Review

The company claim to be the best - and they do this by promising Homeowners an over ambitious price for their property. The company bully their customers in to doing everything in-house (mortgage, conveyancing, etc) in order to secure the property of their dreams... but even if a deal is made; ... Read Full Review

C&W helped us find a great property at a price we could afford. They were really professional and helped us with lots of questions and contacting the previous owner to sort out details. They also helped a lot by pushing the solicitor when he was doing absolutely nothing! They were good at ... Read Full Review

I made a general enquiry asking for information on a property in which i was interested in viewing as a customer with subsequent purchase. The enquiry was in asking for missing photographs of standard areas of the property, along with important information on ground rent charges and fuel supply ... Read Full Review

We were desperate to rent in Petersfield and had been let down at the last minute after viewing many different properties. Natalie was honest about the fact someone else wanted the property but still asked the right questions (eg, how quickly could we move, were we dependent on leaving our existing ... Read Full Review

To put this simply without writing a very long essay, Godfrey and Juliet were first class from the moment we approached them to sell our property to the very end at completion. We gave them 2 stints to sell our 1 bed maisonette and ultimately were successful coming to within a whisker of the ... Read Full Review

They never answer the phone and a weekends it just rings and rings as they seem to turn off the link to head office. We received emails addressed & referring to the wrong clients. We were told on more than one occasion they couldn't do weekend viewings as didn't have any staff. They uploaded ... Read Full Review

Mark Bates and his team provided an excellent service as we went through the process of purchasing the above flat for my elderly Mother. I have been very impressed at how hard they work to achieve customer satisfaction- ( and especially grateful for their kindness and grace towards me when I was ... Read Full Review

Juliette was very helpful from the beginning when we viewed the property to the completion date. She was always available to speak to and kept us regularly up dated with the progress. She was particularly helpful in getting the 'solicitors' to work together to complete the sale/purchase in a ... Read Full Review

Excellent service, Sarah was thorough, organised and helped me acquire this perfect property for my needs. I needed somewhere within my price range for my business, son and especially our lovely greyhound. The house ticked all the ... Read Full Review