Cubitt & West
3.9/5, 414 reviews
75% recommended
71% sales valuation accuracy
74% sales fee satisfaction
67% lettings valuation accuracy
52% lettings fee satisfaction

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Latest Reviews

 View all Reviews 414
15th Feb 2024
reviewed by 'John Routledge'
“Cubitt and West in Lewes did an excellent job helping us purchase our house in Glynde, special thanks to Christopher ......”
11th Dec 2023
reviewed by 'Christelle'
“Many thanks to John , Caroline, Clare , Nick & Kevin who have been a fabulous team to accompany us in our special ......”
1st Nov 2023
reviewed by 'Vanessa Hawes'
“We were very pleased with the way that Cubitt & West in Haywards Heath dealt with our purchase particularly Veronica Davies ......”
24th Oct 2023
reviewed by 'Wrigley'
“Our Experience from start to finish on sale and purchase of our properties was extremely positive.All of the staff ......”
20th Oct 2023
reviewed by 'Joanna'
“I would not recommend Cubit and West to manage your property. They are not reliable. In my case, I have ......”
18th Oct 2023
reviewed by 'Susan Jane Barnard'
“Very positive and upbeat team at their Offices. Kept me informed every step of the way regarding the sale of ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 71% 74% £30,000 £500,000,022
Lettings 67% 52% £750 £1,600
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
40 6 64 13 136 26 57 12 14 46
Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: 09:00 - 05:30
  • Sunday: 09:00 - 05:30
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Cubitt & West Branches (view all 58)
Alton Guildford, GU34
Arundel, BN18
Banstead, SM7
Billingshurst, RH14
Bognor Regis, PO21
Brighton, BN2
Brighton BN1, BN1
Broadwater - Worthing, BN14

“Terrible rude agent on the phone when we rang......”

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Dec 21,2021
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By: 'Kelly'
Dec 21,2021
2 people found
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Terrible rude agent on the phone when we rang to book a property viewing. Not helpful at all and won't be ringing again about any of their properties for sale....
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“Amazing team and wonderful service...”

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Nov 30,2021
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Abigail
By: 'RB'
Nov 30,2021
0 people found
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The whole team was very helpful and professional to answer our queries .We have dealt with Abigel,Nicol and Dan ....
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“I cannot recommend Cubitt and West strongly e......”

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Nov 25,2021
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Rosie
By: 'Steve'
Nov 25,2021
0 people found
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I cannot recommend Cubitt and West strongly enough when buying and selling a house. I have used them over four/five times in the last 20 years and they are without a doubt the best at what they do in the South at least. They are ...
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“Samara, went out of her way to help us. All ......”

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Nov 23,2021
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Samara
By: 'Miss C M Elverson'
Nov 23,2021
0 people found
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Samara, went out of her way to help us. All round 100% service,. On time for the viewing and very helpful....
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“If there was an option for no stars I would b......”

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Nov 20,2021
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By: 'Diane'
Nov 20,2021
0 people found
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If there was an option for no stars I would be giving it to this company, the staff are terrible, and the amount of commission that they take when ever any work get done to the property is a joke....
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“From the moment I walked in they were all so ......”

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Oct 29,2021
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By: 'Laura'
Oct 29,2021
0 people found
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From the moment I walked in they were all so nice and understanding. So helpful and go out of their way to make you feel at ease about your journey ahead. I was having a really tough time and they helped me huge amounts and ...
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“The whole team did a brilliant job, they foun......”

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Sep 20,2021
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By: 'Martyn'
Sep 20,2021
0 people found
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The whole team did a brilliant job, they found a purchaser for my property within two weeks , and assisted from initial viewing to a successful completion painlessly. Moving home is always going to be stressful but I would certainly recommend Cubitt and West Banstead without ...
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“If I could give this company no stars I would......”

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Sep 02,2021
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By: 'Saeid Mortazavi'
Sep 02,2021
0 people found
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If I could give this company no stars I would. They vastly inflate the value of a property to get the instruction, they also sign you into long contracts for 5 months without fully explaining what you are signing. During the most buoyant market for years ...
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“Liam from Crawley branch is the most unprofes......”

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Aug 18,2021
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Liam
By: 'James'
Aug 18,2021
3 people found
this helpful
Liam from Crawley branch is the most unprofessional rudest discriminating person I have ever come across. He hanged up on me on the phone and refused to cooperate with me. He told me he did not have time to deal with my enquiry and then ...
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“From the very start of my journey I felt at e......”

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Aug 16,2021
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Andy
By: 'Cher Brown'
Aug 16,2021
0 people found
this helpful
From the very start of my journey I felt at ease, They are friendly, helpful and reliable. The service they provided me with was outstanding. I will recommend them to everyone I know who wants to sell or buy! I couldn’t be happier with ...
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“Mr Liam Galliford...”

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Jul 30,2021
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By: 'Mr'
Jul 30,2021
0 people found
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Hi, I would just like to commend Laim Galliford, senior sales consultant at your Crawley branch. Although my purchase has not yet been completed, Liam, who had previously shown me around other properties, has been nothing but excellent in his attitude, appearance and professionalism. He ...
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“Brighton branch are a absolute no.Been major......”

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Jul 22,2021
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By: 'Mia Thomas'
Jul 22,2021
0 people found
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Brighton branch are a absolute no. Been majorly struggling to pay my rent due to my partner loosing his job and me being heavily pregnant. And having such high rent I’ve emailed the company a few times explaining my situation what I was just ...
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“Disorganised and poor communications...”

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Jul 07,2021
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By: 'Disappointed Buyer'
Jul 07,2021
0 people found
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Disorganised and poor communications. Would not use Cubitt and West in future and would not recommend Cubitt and West to friends or family who were looking to sell a property....
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“Brilliant!...”

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Jul 04,2021
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Sarah
By: 'Lou'
Jul 04,2021
0 people found
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I cannot recommend Steve and Sarah enough, from start to finish they were brilliant and it’s because of their help (along with Garry Wheeler) and Steve’s pure determination that we made completion on 30th June and saved on stamp duty despite all the ...
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“I have been pleased with the service received......”

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Jul 01,2021
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By: 'Sandy'
Jul 01,2021
0 people found
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I have been pleased with the service received from the Lewes Cubitt & West. Sue and Garry particularly have been very encouraging and helpful in the successful purchase of my property, and just in time for the stamp duty concession! Many thanks....
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“Was dealt with via their Wallington Branch.......”

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Jul 01,2021
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By: 'JJ'
Jul 01,2021
1 people found
this helpful
Was dealt with via their Wallington Branch. Was hoping to complete on a sale by 30 June 2021 and it looked hopeful based on advice from the sales account manager who advised me that the vendors would move out by 30 June thus proceeded with the survey fee ...
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“Superb...”

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Jun 23,2021
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Andy
By: 'Fiona'
Jun 23,2021
0 people found
this helpful
Andy and the team at the Portsmouth branch have been brilliant. Given me lots of information up front, got my house on the market quickly and kept me updated throughout. The photos of my house are superb and I have 15 viewers coming to see my ...
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“ARUNDEL BRANCH HIGHLY RECOMMENDED...”

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Jun 16,2021
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Derek
By: 'Jacqueline'
Jun 16,2021
0 people found
this helpful
I wished to sell my static caravan and approached the Arundel Branch of Cubitt & West. In no time at all they had valued it, photographed it and put it on their website. Then, in less than two weeks it was sold. They kept me informed ...
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“I recently viewed a property and was told to ......”

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Jun 09,2021
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By: 'abby'
Jun 09,2021
0 people found
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I recently viewed a property and was told to email the office straight away to secure a possible place to be put forward for the property. I did this and waited a day to be asked for salary info etc. On responding to this, i ...
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“I want to thank Andrew and Team at the portsm......”

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May 18,2021
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Andy
By: 'Joanne'
May 18,2021
0 people found
this helpful
I want to thank Andrew and Team at the portsmouth branch. For being so efficient at placing my home on the open market last week. Which had over 30 viewings in the same week! as well as gaining a few offers for my home. The team ...
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“Cubbitt & West's team went out of their way i......”

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Apr 12,2021
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By: 'Nick'
Apr 12,2021
0 people found
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Cubbitt & West's team went out of their way in difficult Covid times to sell my house. Kept me informed, updated and advised accordingly. First class team effort!...
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“Occasionally in life you comeacross a person......”

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Mar 31,2021
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Kerry Ann
By: 'Janet'
Mar 31,2021
0 people found
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Occasionally in life you comeacross a personwho is very very good at what they do. I was lucky to find one of these people when I appointed Kerry Ann Bux to sell Arun House for me. She held my hand throughout the whole business often ...
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“I sold my house with Cubitt and West but was let down...”

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Mar 14,2021
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By: 'J Haines'
Mar 14,2021
1 people found
this helpful
I sold my house with Cubitt and West but was selling with another agent and by doing so I had to pay the other agent £1000, Cubitt and West said that would pay the £1000 if I sold which they failed to do just because I did ...
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“UN-managed lettings forcing tenants to seek legal action against landlord...”

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Mar 05,2021
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By: 'Federico'
Mar 05,2021
3 people found
this helpful
I am Renting a flat that *should* be managed by Cubitt & West. The agency's handling of signing and moving was quite poor but once I moved in it got worse: MANY unresolved issues still 3 months into the contract, ALL of which could have been resolved ...
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“Thank you Tyler for showing me a flat that wa......”

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Mar 04,2021
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Tyler
By: 'Stella Yossif'
Mar 04,2021
1 people found
this helpful
Thank you Tyler for showing me a flat that was perfect for me. Tyler was very helpful, courteous and very professional. I would recommend Cubitt and West. I found all the staff to be extremely helpful. Many Thanks for all your help Stella Yossif...
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“A special thank you goes to Julie Bramble wh......”

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Mar 01,2021
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Julie
By: 'SHEREE'
Mar 01,2021
0 people found
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A special thank you goes to Julie Bramble who has ensured to her best ability that my sale which was quite long winded to eventually go to completion. She was always helpful, professional and remained calm when all around was falling apart. Her manager should ...
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“Lack of communication over 6 years....”

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Jan 30,2021
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By: 'Andrew'
Jan 30,2021
0 people found
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I only like to leave positive reviews, but I'm afraid the service I've received over the past 6 years from Cubitt and West has been lacking. The key failing is lack of communication. I paid for my property to be fully managed and yet had to ...
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“**WORST AGENT IN CRAWLEY**...”

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Dec 14,2020
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By: 'Adam'
Dec 14,2020
3 people found
this helpful
**TERRIBLE AGENTS! Extremely unprofessional In all sense of the word, this is the kind of nightmare agent that give the rest a bad name. After going with another agent (Mansell Mctagget) we were met with hostility and rudeness from ***. If you decline their services instruction, ...
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By: Chris Ayton
Jan 22, 2022
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Fully agree. Mistakes continually made and never respond to phone or emails ...

“All good. Service, politeness and communicati......”

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Dec 03,2020
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Tara
By: 'Nina'
Dec 03,2020
0 people found
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All good. Service, politeness and communication faultless. Would use them again and recommend them. Martin and Tara very nice and helpful....
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“Very good service...”

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Nov 30,2020
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Derek
By: 'Sheena'
Nov 30,2020
0 people found
this helpful
Derek was excellent showing us the house we finally purchased. A special nod to Lisa in onward sales who never gave up even when completion seemed impossible. She stuck with it and we are now happily living in our new home! Thanks to all...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

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Awards won by Cubitt & West

Regional Awards won by Cubitt & West

Individual Branch Awards

Crawley, RH10



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