Cubitt & West
3.9/5, 414 reviews
75% recommended
71% sales valuation accuracy
74% sales fee satisfaction
67% lettings valuation accuracy
52% lettings fee satisfaction



Property Features

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Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 71% 74% £30,000 £500,000,022
Lettings 67% 52% £750 £1,600
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
40 6 64 13 136 26 57 12 14 46
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Latest Properties

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“Following a number of valuations from different agencies, I put ......”

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Jul 26,2012
Minithumbup
Mark
By: 'Sarah'
Jul 26,2012
1 people found
this helpful
Following a number of valuations from different agencies, I put my property on the market with Cubitt and West's local agency in Peacehaven in January 2012. I chose them because the valuation was better than other agencies and they were confident they could get a quick ...
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“We had our property one for over three months with ......”

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Jul 13,2012
Minithumbup
By: 'Sold'
Jul 13,2012
3 people found
this helpful
We had our property one for over three months with another agent and not a thing so as you do I got some others around to tell me their thoughts, to be honest it all sounded the same, Roy Bennett came round and explained in ...
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“Cubbit and West give estate agents everywhere a bad name. ......”

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Jul 12,2012
Minithumbdown
By: 'House_hunter'
Jul 12,2012
4 people found
this helpful
Cubbit and West give estate agents everywhere a bad name. It's hard to move past an initial conversation in which the company comes across unprofessional and inexperienced... I dont mean to be a snob but who really uses the word "wicked" to describe anyone's property ...
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Was this helpful? Yes
By: Dominic Butler
Sep 11, 2012
View all comments (1)
Many thanks for your comments of which I have taken on board and have reviewed with my team. Having been at Cubitt & West for many years my aim is to always strive in achieving excellent customer service to my clients and prospective purchasers alike. We are Cubitt & West's top perfoming office and have only acheived this through fantastic customer service and hard work over recent years, and I believe that my experienced team will do whatever it takes to be propfessional and curtious at all tim ...

“I changed to these agents after the lack of progress/......”

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Jul 12,2012
Minithumbup
leanne
By: 'Pixie'
Jul 12,2012
2 people found
this helpful
I changed to these agents after the lack of progress/viewings the previous agents made on the sale of my property. I am a divorcee who found the whole precedure of buying and selling property daunting so I was delighted with the level of support ...
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“My experioences of Estate Agents over the years have not ......”

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Jul 12,2012
Minithumbup
Nicola
By: 'PC'
Jul 12,2012
2 people found
this helpful
My experioences of Estate Agents over the years have not been particularly good, with most seeming to lose interest if a property does not sell quickly. The buying side seems equally poor in that if you need to see more than 2-3 properties you are ...
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“cubitt&west sold our home in two weeks . Only had ......”

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Jul 10,2012
Minithumbup
By: 'sweertone1966'
Jul 10,2012
0 people found
this helpful
cubitt&west sold our home in two weeks . Only had three viewings the photos and advertising were brilliant .,our agent was very effcient and kept us informed regularly was never to busy to talk to us if we needed advise. i would recommend anyone who ...
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Was this helpful? Yes

“Cubitt & West worked really hard to sell our property for ......”

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Jun 22,2012
Minithumbup
By: 'Natalie'
Jun 22,2012
2 people found
this helpful
Cubitt & West worked really hard to sell our property for us. The pictures were great, and the staff were friendly, efficient, punctual and professional. They were really good at finding prospective buyers, and once we'd found a buyer- continued to provide advice on the selling ...
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“I used cubitt and west as I had been on ......”

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Jun 17,2012
Minithumbup
By: 'Happy'
Jun 17,2012
3 people found
this helpful
I used cubitt and west as I had been on the market for some time and not a lot of joy, I kept getting phone call and letters and thought, if that persistent I will give them a call, Roy Bennett came to see me ...
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“This is without doubt the worst agent I have ever ......”

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Jun 05,2012
Minithumbdown
By: 'Ashley'
Jun 05,2012
0 people found
this helpful
This is without doubt the worst agent I have ever used in purchasing or letting a property. The agents were rude, did not return calls, refused to pass information such as our concerns of questions to the vendor and generally did not have a single ...
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“Chris has been the most efficient, honest and hardworking agent ......”

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Jun 01,2012
Minithumbup
Chris
By: 'Liz'
Jun 01,2012
4 people found
this helpful
Chris has been the most efficient, honest and hardworking agent that I have ever dealt with. Right from the start he was frank and clear with his advice and I always felt that we were in total agreement over any decisions that had to be ...
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“I am so disappointed with Cubitt and West. I choose ......”

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May 04,2012
Minithumbdown
By: 'Houseseller'
May 04,2012
6 people found
this helpful
I am so disappointed with Cubitt and West. I choose them because they seemed professional when valuing my house, but it soon turned wrong. - They constantly tried to lower the value of my property just to get a quick sale - When I sat ...
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What agent could do to change your mind?
The agent could have been more professional when deing with potential buyers, and given acurate information. Not tried to charge me an outrangious amount for frankly very poor service. I have been left with a bad taste in my mouth with regards to Cubitt and West.
Attached Filesnbsp;
Was this helpful? Yes
By: Kentgal88
May 04, 2012
View all comments (3)
If you had 60 viewings and only 2 offers than your agent was obviously right to suggest you drop the price! If I had 60 viewings on my home then I would start to question why I hadn't had an offer, it's obviously over priced or a real mess inside. In fact your agent must have been fantastic to get 60 people in to view! ...

“Originally went with the agent who we were purchasing a ......”

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Apr 20,2012
Minithumbup
By: 'Becks'
Apr 20,2012
5 people found
this helpful
Originally went with the agent who we were purchasing a property from as thought that would be simplest way, big mistake Get an Offer MUST be the worst agents around HONEST. Not one of the agents came to view our property and never showed any ...
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“Cubitt & West were great. They were very pro-active in finding ......”

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Apr 20,2012
Minithumbup
By: 'Natalie'
Apr 20,2012
5 people found
this helpful
Cubitt & West were great. They were very pro-active in finding us loads of viewings, always returned calls, and were always professional and courteous. They are efficient and friendly at the same time, and continued to give us advice after they'd found us a buyer- including ...
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Was this helpful? Yes

“This Lewes road office in Brighton and particularly Leanne and ......”

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Apr 13,2012
Minithumbup
By: 'Jess'
Apr 13,2012
5 people found
this helpful
This Lewes road office in Brighton and particularly Leanne and Caroline have restored our faith in Estate Agents. After our flat being on the market for 3 months and not recieving an offer through Mision Mackay, Leanne contacted me and with a matter of a month, ...
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“I have dealt with Leanne at Cubitts on the Lewes ......”

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Apr 13,2012
Minithumbup
leanne
By: 'Toby'
Apr 13,2012
5 people found
this helpful
I have dealt with Leanne at Cubitts on the Lewes Rd, Brighton for a good 5-10 years. Over that period I have bought several properties through the barnch she manages. She has always been most professional and effecient with all of the transactions, and would ...
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“I chose Cubitt & West to sell my flat at the ......”

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Apr 12,2012
Minithumbup
By: 'Paula&David'
Apr 12,2012
6 people found
this helpful
I chose Cubitt & West to sell my flat at the end of 2011 because they were close by and because they gave us the most realistic quote. It was the right decision for me - they marketed my property very well - the photo's were great ...
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“Leanne and team were absolutely excellent in their expert support ......”

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Apr 12,2012
Minithumbup
By: 'CB'
Apr 12,2012
6 people found
this helpful
Leanne and team were absolutely excellent in their expert support with this house sale. I would not hesitate to recommend this office....
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Was this helpful? Yes

“Our property was on the market for nearly 4 months with ......”

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Apr 12,2012
Minithumbup
By: 'Luke'
Apr 12,2012
6 people found
this helpful
Our property was on the market for nearly 4 months with King and Chasemore with no offers close to the amount we wanted. Cubitt and West then sold it in 2 weeks for the full asking price. With the initial agent we had plenty of viewings and ...
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Was this helpful? Yes

“I sold my house through the Findon office of Cubitt ......”

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Apr 12,2012
Minithumbup
Chris
By: 'Caroline'
Apr 12,2012
7 people found
this helpful
I sold my house through the Findon office of Cubitt and West and have no hesitation in recommending the company. The services offered were far superior to any of the other local companies, the marketing is second to none. The brochure they produced for our ...
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Was this helpful? Yes

“Julian and the rest of the team provided an excellent ......”

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Mar 27,2012
Minithumbup
Julie
By: 'Ollie'
Mar 27,2012
6 people found
this helpful
Julian and the rest of the team provided an excellent service throughout our purchase, managing to keep the sale on-track and enabling us to complete within the extremely tight deadline we we had to take advantage of the Stamp Duty Holiday. Despite the various spanners ...
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“I would not recommend this agent and in particular this ......”

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Mar 19,2012
Minithumbdown
By: 'House'
Mar 19,2012
15 people found
this helpful
I would not recommend this agent and in particular this horrendously rude member of staff to my worst enemy!!!! I have attempted to make appointments to which they neither call you back or turn up very late without an apology and after managing to have ...
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What agent could do to change your mind?
change the staff at the branch
Attached Filesnbsp;
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“After spending 4 months on the market with another estate agent ......”

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Mar 17,2012
Minithumbup
By: 'PM'
Mar 17,2012
5 people found
this helpful
After spending 4 months on the market with another estate agent I was losing hope of selling. Cubitt and West stepped in and spent two weeks marketing the property before taking over the house for a day for viewings. We had 3 offers on the day and ...
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“Incredibly rude and bossy attitude, I had three appointments on ......”

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Feb 19,2012
Minithumbdown
By: 'a'
Feb 19,2012
13 people found
this helpful
Incredibly rude and bossy attitude, I had three appointments on the day and she didn't show up for two of them without even calling. The first one i was 4 minutes late and she had already left without even a call. the second flat was an ...
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What agent could do to change your mind?
she should have apologised for not waiting for us to arrive, she should have called us to cancel the last appointment or at least being apologetic about not turning up. Incredible bad attitude from the first phone call. I have no idea how the hell they do business or how they can keep her in that job.
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“I have recently sold my property through Cubitt & West in ......”

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Feb 19,2012
Minithumbup
Danny
By: 'Croydon'
Feb 19,2012
6 people found
this helpful
I have recently sold my property through Cubitt & West in Shirley, and I have to say at the beginning although I was very happy with their presentation I did feel their fee were a bit high in comparison to other agents in the area, but ...
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“I made a booking to view a property with a ......”

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Feb 02,2012
Minithumbdown
By: 'bromeid'
Feb 02,2012
2 people found
this helpful
I made a booking to view a property with a lovely lady and called a few days later to confirm and spoke to a very aggresive women who made me feel stupid and questioned whether i had the correct agent. She said i had the ...
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“THE WORST OF THE WORST!!!A completely useless estate agent, ......”

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Jan 13,2012
Minithumbdown
By: 'James'
Jan 13,2012
15 people found
this helpful
THE WORST OF THE WORST!!! A completely useless estate agent, no reply to phone calls, rude staff it's a suprise they are still in business!...
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What agent could do to change your mind?
Will NEVER USE
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“So totally depressed after 6 weeks of our house being on ......”

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Jan 10,2012
Minithumbdown
By: 'depressed'
Jan 10,2012
7 people found
this helpful
So totally depressed after 6 weeks of our house being on sale not one offer. The Estate Agent seems to think we should know how much our house is worth and therefore the price we have is way to high. We are now looking at a ...
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What agent could do to change your mind?
Could have been honest, knowing that we are on the last leg of emigration and knowing we have a very strict deadline to sell and move! Could have actually called us before we called them. We are not estate agents, they should know the current property prices not ask the client. I'd like a million but I know I'm not going to get it! We've watched three properties go up and selling the time ours has been on, with no reason except they were ‚£500 cheaper!!!!!
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“From the first appointment to handing over the keys, the ......”

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Dec 10,2011
Minithumbup
By: 'PM'
Dec 10,2011
8 people found
this helpful
From the first appointment to handing over the keys, the guys in the office were fantastic. I would definitely recommend them to anyone looking to sell in the Caterham area....
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“If your happy with non existent viewings, lies, abuse and ......”

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Dec 01,2011
Minithumbdown
leanne
By: 'Del'
Dec 01,2011
11 people found
this helpful
If your happy with non existent viewings, lies, abuse and hassle from start to mfinish please go and see Lanne Fuller at Cubbitt and West. 20 week contract, three price changes and stil no sale - but then it was only advertised in latest homes 4 times, ...
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What agent could do to change your mind?
Employ a branch manger capable of doing the job.
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“I can confidently say I will never recommend Cubit and ......”

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Oct 05,2011
Minithumbdown
By: 'polkajym'
Oct 05,2011
13 people found
this helpful
I can confidently say I will never recommend Cubit and West. Apart from the fact that their "price banding" is so damaging to your price I have had many people that have viewed have been put off by this! The staff are rude and unhelpful ...
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No fees information available
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Complaints Procedure

No procedure available.

Awards won by Cubitt & West

Regional Awards won by Cubitt & West

Individual Branch Awards

Crawley, RH10



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