Cubitt & West
4/5, 363 reviews
76% recommended
No company information

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
39 5 60 9 118 24 47 11 12 38
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Latest Properties

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“Cubbitt & West's team went out of their way i......”

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Apr 12,2021
Minithumbup
By: 'Nick'
Apr 12,2021
0 people found
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Cubbitt & West's team went out of their way in difficult Covid times to sell my house. Kept me informed, updated and advised accordingly. First class team effort!...
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“Occasionally in life you comeacross a person......”

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Mar 31,2021
Minithumbup
By: 'Janet'
Mar 31,2021
0 people found
this helpful
Occasionally in life you comeacross a personwho is very very good at what they do. I was lucky to find one of these people when I appointed Kerry Ann Bux to sell Arun House for me. She held my hand throughout the whole business often ...
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“I sold my house with Cubitt and West but was let down...”

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Mar 14,2021
Minithumbdown
By: 'J Haines'
Mar 14,2021
0 people found
this helpful
I sold my house with Cubitt and West but was selling with another agent and by doing so I had to pay the other agent £1000, Cubitt and West said that would pay the £1000 if I sold which they failed to do just because I did ...
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“UN-managed lettings forcing tenants to seek legal action against landlord...”

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Mar 05,2021
Minithumbdown
By: 'Federico'
Mar 05,2021
2 people found
this helpful
I am Renting a flat that *should* be managed by Cubitt & West. The agency's handling of signing and moving was quite poor but once I moved in it got worse: MANY unresolved issues still 3 months into the contract, ALL of which could have been resolved ...
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“Thank you Tyler for showing me a flat that wa......”

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Mar 04,2021
Minithumbup
By: 'Stella Yossif'
Mar 04,2021
1 people found
this helpful
Thank you Tyler for showing me a flat that was perfect for me. Tyler was very helpful, courteous and very professional. I would recommend Cubitt and West. I found all the staff to be extremely helpful. Many Thanks for all your help Stella Yossif...
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“A special thank you goes to Julie Bramble wh......”

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Mar 01,2021
Minithumbup
By: 'SHEREE'
Mar 01,2021
0 people found
this helpful
A special thank you goes to Julie Bramble who has ensured to her best ability that my sale which was quite long winded to eventually go to completion. She was always helpful, professional and remained calm when all around was falling apart. Her manager should ...
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“Lack of communication over 6 years....”

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Jan 30,2021
Minithumbdown
By: 'Andrew'
Jan 30,2021
0 people found
this helpful
I only like to leave positive reviews, but I'm afraid the service I've received over the past 6 years from Cubitt and West has been lacking. The key failing is lack of communication. I paid for my property to be fully managed and yet had to ...
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“**WORST AGENT IN CRAWLEY**...”

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Dec 14,2020
Minithumbdown
By: 'Adam'
Dec 14,2020
1 people found
this helpful
**TERRIBLE AGENTS! Extremely unprofessional In all sense of the word, this is the kind of nightmare agent that give the rest a bad name. After going with another agent (Mansell Mctagget) we were met with hostility and rudeness from ***. If you decline their services instruction, ...
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“All good. Service, politeness and communicati......”

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Dec 03,2020
Minithumbup
By: 'Nina'
Dec 03,2020
0 people found
this helpful
All good. Service, politeness and communication faultless. Would use them again and recommend them. Martin and Tara very nice and helpful....
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“Very good service...”

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Nov 30,2020
Minithumbdown
By: 'Sheena'
Nov 30,2020
0 people found
this helpful
Derek was excellent showing us the house we finally purchased. A special nod to Lisa in onward sales who never gave up even when completion seemed impossible. She stuck with it and we are now happily living in our new home! Thanks to all...
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“We bought a property that was being marketed ......”

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Nov 01,2020
Minithumbup
By: 'Peter'
Nov 01,2020
0 people found
this helpful
We bought a property that was being marketed by Cubitt and West. The sales agent, Rebecca, was very efficient and professional, and found out the answers to any questions we had. The progress chaser, Lisa, kept us up to date with what was happening regarding ...
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“Best Agents for Tenants...”

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May 07,2020
Minithumbdown
By: 'Ruth'
May 07,2020
0 people found
this helpful
Cubitt and West are the best company if you are a tenant as they put your needs above those of the landlords who instruct them and pay fees. You don't have to pay market rent as they don't want to upset you and don't worry ...
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“Communication is poor....”

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Mar 21,2020
Minithumbup
By: 'Andrew'
Mar 21,2020
2 people found
this helpful
I've been dealing with Cubitt and West now for almost 6 years with my rented property. When you do speak to someone they can be quite helpful, but they always say they will get back to you and never do. Unfortunately I've often been forced to ...
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“avoid avoid avoid,,...”

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Feb 25,2020
Minithumbdown
By: 'anthony'
Feb 25,2020
1 people found
this helpful
promised to give us a price of £250,000,,,then tried to make us sell the property to a buy to let investor who they were definitely working for for £235,00,,basically they had done a deal behind our backs,,,u think they r working 4 u but the ...
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“Nicole dealt with my buying and selling fou......”

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Jan 17,2020
Minithumbup
By: 'Brenda'
Jan 17,2020
0 people found
this helpful
Nicole dealt with my buying and selling found her to be most helpful helping me to fill in various forms yes i would recommend her also a thank you to Heena who was also very helpful...
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“The decision to make a move came around very ......”

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Dec 02,2019
Minithumbup
By: 'Mrs'
Dec 02,2019
0 people found
this helpful
The decision to make a move came around very quickly for us and not understanding the process all of a sudden it became a whirlwind move and potentially very stressful until we employed the services of Lee, Mo, Maddy, Heather and Cheryl of the Petersfield ...
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“Coercing Customers into using their Solicitor...”

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Oct 28,2019
Minithumbdown
By: 'Previous'
Oct 28,2019
0 people found
this helpful
We recently bought our first house through Cubitt and West Patcham. There were good elements of service. We were generally shown round by helpful staff and the sales progression (based in Peacehaven) was generally quick and courteous. But our experience of getting an offer accepted ...
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“Excellent advice and service from the Portsmouth office...”

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Sep 29,2019
Minithumbup
By: 'Andrew'
Sep 29,2019
0 people found
this helpful
Excellent service from Andrew McLaughlin and his team at the Portsmouth branch and also from Julie Bramble at the Southsea branch. Helpful advice on preparing the property for sale. Also accepted advice of receiving sealed bids of not less than the initially agreed asking price ...
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“Terrible Letting's Dept...”

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May 10,2019
Minithumbdown
By: 'Ms'
May 10,2019
4 people found
this helpful
Sloppy, unprofessional service. My experience has been disastrous from day 1.  Constantly having to chasing for a response, the team are inexperienced and simply do not care. The service is not worth the management fee's. Resulting in wasted time and additional stress as apposed to managing ...
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“Cubitt and West Crawley...”

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Apr 11,2019
Minithumbup
By: 'Dave'
Apr 11,2019
0 people found
this helpful
Signed up with the Crawley branch to sell my apartment after a previous agent was unsuccessful.Although the price to sell was more expensive I was assured the extra cost would be worthwhile.Well it certainly was.I can only state that from initial viewings ...
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Comment on agent fees
see previous review
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“Very helpful throughout...”

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Apr 08,2019
Minithumbup
By: 'Humaira'
Apr 08,2019
0 people found
this helpful
Nicole dealt with our case and she was so wonderful . Very polite and helpful and professional. It was a long process as we were buying a property with chsin attached but it really helped that She kept us informed throughout the process. I would be ...
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“House purchase...”

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Mar 01,2019
Minithumbup
By: 'Neil'
Mar 01,2019
0 people found
this helpful
We were recommened by a friend of ours to use this estate agents and were very pleased we did. The service we got was second to none the time and effort put into finding our new home was fantastic...kevin tafft and derek weston helped ...
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Comment on agent fees
Very competitive the cheapest we got quoted
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“Landlords...”

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Nov 05,2018
Minithumbdown
By: 'Prof'
Nov 05,2018
4 people found
this helpful
To start off, I would like to say they are awful and if you are planning to rent your home, you should go elsewhere. We used Cubitt to rent out our family home whilst we worked abroad so we were not renting out an investment ...
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Comment on agent fees
Very bad, not worth it at all.
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“Appalling customer service...”

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Nov 01,2018
Minithumbdown
By: 'Kang'
Nov 01,2018
2 people found
this helpful
Agent didn`t phone or turn up. I`d travelled from London to Saltdean to view a flat. I was left outside in the freezing cold. Another agent appeared 30 mins later for an appointment with another couple to view the same apartment and was rude ...
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Comment on agent fees
N/A
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“Excellent Service...”

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Oct 29,2018
Minithumbup
By: 'New'
Oct 29,2018
0 people found
this helpful
We recently purchased a property through Cubitt & West in Petersfield with Alex as the central contact. The process was extremely efficient - a large part of this due to Alex's professionalism, drive and commitment - keeping us informed at all times throughout the sales process. ...
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“Excellent...”

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Oct 15,2018
Minithumbup
By: 'Ben'
Oct 15,2018
0 people found
this helpful
Before going with Cubitt & West our home had been on the market for two whole years and five different agents. On a whim we called Ebba Morley, manager of Cubitt & West's Preston Drove branch. She was the first of any the agents to truly listen ...
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Comment on agent fees
Good
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“Great job by Lorraine Searson...”

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Oct 15,2018
Minithumbup
By: 'Andy'
Oct 15,2018
1 people found
this helpful
Lorraine at the Petersfield branch worked with me as POA for my Mum's house sale and was very impressed with her input throughout the process. Although tortuous at times, she persisted and got the sale over the line to everyone's satisfaction!...
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Comment on agent fees
Fee was fair for the work involved and I was so glad not to have chosen an online agent.
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“No nonsense...”

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Oct 10,2018
Minithumbup
By: 'Downunder.'
Oct 10,2018
1 people found
this helpful
Alex expertly managed to close the chain keeping all sides happy after what had been a prolonged period of issues elsewhere in the chain. We are overseas and Alex was sensitive to this....
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Comment on agent fees
Average
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“Buyer with complete dissapointment from staff...”

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Sep 29,2018
Minithumbdown
By: 'Extremely'
Sep 29,2018
3 people found
this helpful
The agent at banstead branch Kurran dealt with my offer on a property. Once offer was agreed he said he took off the market. I had moved out my house, and mortgage in principle was sent after a 6 days after offer. 3 weeks later I've moved ...
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“Unbelievably Poor Service...”

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Sep 15,2018
Minithumbdown
By: 'Disappointed'
Sep 15,2018
3 people found
this helpful
My advice to anyone would be to avoid this agency at all cost. Two months after being requested to withdraw our house from the market, It's still being advertised on their website. We asked them to remove it from the market because the "service" they'd ...
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Comment on agent fees
Pricey
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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