Branch: Brighton, 110 Western Road
Services: Lettings (as a Landlord)
Rent PCM: £1300 Would you recommend?: No
Postcode: BN2
Branch: Brighton, 110 Western Road
Lettings (as a Landlord)
Rent PCM: £1300 Postcode: BN2
0people found this helpful
To start off, I would like to say they are awful and if you are planning to rent your home, you should go elsewhere. We used Cubitt to rent out our family home whilst we worked abroad so we were not renting out an investment ... read full review
Branch: Brighton, 49 High Street
Services: Lettings (Prospective customer)
Would you recommend?: No
Postcode: BN2
Branch: Brighton, 49 High Street
Lettings (Prospective customer)
Postcode: BN2
0people found this helpful
Agent didn`t phone or turn up. I`d travelled from London to Saltdean to view a flat. I was left outside in the freezing cold.
Another agent appeared 30 mins later for an appointment with another couple to view the same apartment and was rude ... read full review
We recently purchased a property through Cubitt & West in Petersfield with Alex as the central contact. The process was extremely efficient - a large part of this due to Alex's professionalism, drive and commitment - keeping us informed at all times throughout the sales process. ... read full review
Branch: Brighton, 146 Preston Drove
Services: Sales (as a Vendor)
Sold price: £560000 Would you recommend?: Yes
Postcode: BN1
Branch: Brighton, 146 Preston Drove
Sales (as a Vendor)
Sold price: £560000 Postcode: BN1
0people found this helpful
Before going with Cubitt & West our home had been on the market for two whole years and five different agents.
On a whim we called Ebba Morley, manager of Cubitt & West's Preston Drove branch. She was the first of any the agents to truly listen ... read full review
Lorraine at the Petersfield branch worked with me as POA for my Mum's house sale and was very impressed with her input throughout the process. Although tortuous at times, she persisted and got the sale over the line to everyone's satisfaction!... read full review
Comment on agent fees
Fee was fair for the work involved and I was so glad not to have chosen an online agent.
Branch: Petersfield, Exchange BuildingsThe Square
Services: Lettings (as a Landlord)
Sold price: £727500 Would you recommend?: Yes
Postcode: GU32
Branch: Petersfield, Exchange BuildingsThe Square
Lettings (as a Landlord)
Sold price: £727500 Postcode: GU32
1people found this helpful
Alex expertly managed to close the chain keeping all sides happy after what had been a prolonged period of issues elsewhere in the chain. We are overseas and Alex was sensitive to this.... read full review
“Buyer with complete dissapointment from staff...”
1 Star Review
Sep 29,2018
By: 'Extremely poor'
Sep 29,2018
Branch: Banstead, 47 High Street
Services: Lettings (as a Landlord)
Would you recommend?: No
Postcode: Sm3
Branch: Banstead, 47 High Street
Lettings (as a Landlord)
Postcode: Sm3
1people found this helpful
The agent at banstead branch Kurran dealt with my offer on a property. Once offer was agreed he said he took off the market. I had moved out my house, and mortgage in principle was sent after a 6 days after offer.
3 weeks later I've moved ... read full review
Branch: East Grinstead, 5 High Street
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode: RH19
Branch: East Grinstead, 5 High Street
Sales (Prospective customer)
Postcode: RH19
0people found this helpful
My advice to anyone would be to avoid this agency at all cost. Two months after being requested to withdraw our house from the market, It's still being advertised on their website. We asked them to remove it from the market because the "service" they'd ... read full review
I was a tenant for 6 months and I have to say that Cubitt and West were the worst letting agents I've ever had. They were; slow to deal with issues when I moved in (4 months to fix one of the issues), didn't respond to emails, ... read full review
Branch: Horsham, Grandford HouseCarfax
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: BN14
Branch: Horsham, Grandford HouseCarfax
Lettings (as a Tenant)
Postcode: BN14
1people found this helpful
Absolutely shit the worst estate agents in the country.
Absolute rubbish better off using Mickey mouse and co they would do a better job... read full review
Had been looking for a place in Petersfield for a few months. Put sealed bids on a place through Cubitts, and eventually was chosen as buyer. Everything seemed okay to this point, then things slowly went downhill.
Was forced to use the same solicitor as ... read full review
I was a prospective customer (with AIP in place, deposit, no chain) and I made an offer on a house in Southsea which I had put a great deal of though into the offer as I am very familiar with the area. Because of the ... read full review
“After being told by the estate agents on numerous occassions ......”
1 Star Review
Jan 13,2018
By: 'FrustratedBuyer'
Jan 13,2018
Branch: Crawley, 1 High Street
Services: Sales (Prospective customer)
Sold price: £291000 Would you recommend?: No
Postcode: RH11
Branch: Crawley, 1 High Street
Sales (Prospective customer)
Sold price: £291000 Postcode: RH11
5people found this helpful
After being told by the estate agents on numerous occassions that our offer would need to be in excess of £305,000 for us to secure the house of our dreams, this is even after speaking directly with the branch manager, due to as they put it "... read full review
“Efficient and professional service. The manager Andrew was full of ......”
5 Star Review
Nov 10,2017
By: 'Lewesian'
Nov 10,2017
Branch: Lewes, 209 High Street
Services: Sales (as a Vendor)
Sold price: £620000 Would you recommend?: Yes
Postcode: BN7
Branch: Lewes, 209 High Street
Sales (as a Vendor)
Sold price: £620000 Postcode: BN7
0people found this helpful
Efficient and professional service. The manager Andrew was full of enthusiasm and we cannot fault the manner in which he dealt with our sale. He achieved a sale at the price we wanted and in the time frame we expected. Communication at all times was ... read full review
Comment on agent fees
Yes, Cubitt & West's fees are high - but they achieved everything we wanted in a short time and in a professional manner.
For the attention of Neil Piper: Having used this company before, I returned to use them again. However, the young man I encountered in this office was appallingly rude and I will therefore not be using Cubitt and West to sell either of my properties ... read full review
“Purchased a property through North End Portsmouth branch. Three viewings ......”
1 Star Review
Jul 13,2017
By: 'P999DSO'
Jul 13,2017
Branch: Portsmouth, 3 Exchange House122 London Road
Services: Sales (as a Buyer)
Sold price: £140000 Would you recommend?: No
Postcode: PO1
Branch: Portsmouth, 3 Exchange House122 London Road
Sales (as a Buyer)
Sold price: £140000 Postcode: PO1
3people found this helpful
Purchased a property through North End Portsmouth branch. Three viewings of the proeprty all three times the agent was late. Up to 35 minutes late. Phoned up and constantly being told he's on his way when I came twice the distance in just ten minutes. Typical ... read full review
“Just completed purchase , we were looked after by sayde chowdhury ,......”
5 Star Review
Jun 08,2017
By: 'Chris and louise'
Jun 08,2017
Branch: Littlehampton, 84 The StreetRustington
Services: Sales (as a Buyer)
Sold price: £239000 Would you recommend?: Yes
Postcode: Bn16
Branch: Littlehampton, 84 The StreetRustington
Sales (as a Buyer)
Sold price: £239000 Postcode: Bn16
0people found this helpful
Just completed purchase , we were looked after by sayde chowdhury ,professional, punctual and polite ,we received a,5 star personnel service with him during our purchase , thankyou sayde... read full review
“I wish to thank Samara for all the help and ......”
5 Star Review
May 31,2017
By: 'Stephen Dawson'
May 31,2017
Branch: Fareham, 6 West Quay House20 West Street
Services: Sales (as a Buyer)
Would you recommend?: Yes
Postcode: PO12
Branch: Fareham, 6 West Quay House20 West Street
Sales (as a Buyer)
Postcode: PO12
0people found this helpful
I wish to thank Samara for all the help and guidance that she has given me throughout my purchase . Always professional and always available to help.
Many thanks... read full review
“We tried to buy a house through this branch. First ......”
1 Star Review
May 13,2017
By: 'Simbad'
May 13,2017
Branch: Chichester, 59 East Street
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode: PO19
Branch: Chichester, 59 East Street
Sales (Prospective customer)
Postcode: PO19
2people found this helpful
We tried to buy a house through this branch. First house we tried to view were told couldn't view it immediately and someone would phone us back to make an appointment. No one did, so we phoned again the next day to be told it ... read full review
“VERY UNPROFESSIONAL Drove up from Dorset to Sussex (4hour round ......”
1 Star Review
Apr 26,2017
By: 'F.De Saulles'
Apr 26,2017
Branch: Chichester, 59 East Street
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode: PO20
Branch: Chichester, 59 East Street
Sales (Prospective customer)
Postcode: PO20
1people found this helpful
VERY UNPROFESSIONAL Drove up from Dorset to Sussex (4hour round trip) for appointment to see bungalow at Sidlesham. Was not allowed to see the property a.m. because it wasn't suitable for cubitt & west. Only to be told outside the property that they couldn't unlock ... read full review
“Has anyone had any dealings with the Crawley branch and ......”
1 Star Review
Mar 28,2017
By: 'Anon'
Mar 28,2017
Branch: Crawley, 1 High Street
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: RH10
Branch: Crawley, 1 High Street
Lettings (as a Tenant)
Postcode: RH10
0people found this helpful
Has anyone had any dealings with the Crawley branch and rented from a Mr. Ali? I have had several issues with a rented house he owned.... read full review
Comment on agent fees
The house was advertised as a four bedroom house when in fact it was a three bedroom house.
“I had read online that Cubitt & West have a reputation ......”
1 Star Review
Mar 17,2017
By: 'Disappointed house buyer'
Mar 17,2017
Branch: Brighton, 49 High Street
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode: BN3
Branch: Brighton, 49 High Street
Sales (Prospective customer)
Postcode: BN3
5people found this helpful
I had read online that Cubitt & West have a reputation for bullying customers into using their exhorbitantly priced services and that it is a terrible place to work, which is one of the reasons we didn't use them as our agent; however having viewed ONE ... read full review
“Nasty people. I put in an offer that was accepted. ......”
1 Star Review
Mar 01,2017
By: 'R.CONS'
Mar 01,2017
Branch: Horley, 101 Victoria Road
Services: Sales (as a Buyer)
Sold price: £153 Would you recommend?: No
Postcode: RH
Branch: Horley, 101 Victoria Road
Sales (as a Buyer)
Sold price: £153 Postcode: RH
4people found this helpful
Nasty people. I put in an offer that was accepted. They wanted to sell me the mortgage but I declined as I already had one and they were not happy about that. The next day the property was no longer available because the vendors accepted ... read full review
“First time buyers, so yes we probably weren't prepared for ......”
1 Star Review
Feb 23,2017
By: 'Disappointed'
Feb 23,2017
Branch: Billingshurst, 44 High Street,
Services: Sales (as a Buyer)
Sold price: £350000 Would you recommend?: No
Postcode: RH14
Branch: Billingshurst, 44 High Street,
Sales (as a Buyer)
Sold price: £350000 Postcode: RH14
3people found this helpful
First time buyers, so yes we probably weren't prepared for the "Estate Agent" market, however, I personally will avoid marketing/buying or selling a house through Cubit & West. We have been looking for a place to buy near on a year and have been involved ... read full review
Comment on agent fees
We were the buyers so technically I cannot comment, however, when we decide to sell it certainly won't be through Cubitt & West at whatever cost they offer.
“We were very impressed with our first contact with Cubitt & ......”
1 Star Review
Feb 13,2017
By: 'Jeremy Adams'
Feb 13,2017
Branch: Dorking, 179 High Street
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode: RH4
Branch: Dorking, 179 High Street
Sales (Prospective customer)
Postcode: RH4
6people found this helpful
We were very impressed with our first contact with Cubitt & West. Rebecca did a great job selling their services and the fee of 1.8% inc vat seemed reasonable for what was being offered............sadly the dream was not the reality. Over 20 weeks of marketing activity with ... read full review
View all comments
(1)
We have the same problem at the moment, we think that the viewings are made up. ...
“Do not touch this estate agents!
Appalling communication, and the ......”
1 Star Review
Nov 11,2016
By: 'Lu'
Nov 11,2016
Branch: Leatherhead, 3 North Street
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode: KT22
Branch: Leatherhead, 3 North Street
Sales (Prospective customer)
Postcode: KT22
7people found this helpful
Do not touch this estate agents!
Appalling communication, and the buyers they have thus far introduced have been a person that has repeatedly withdrawn from sales at point of exchange of contracts, and a person that has directly harassed and intimidated me, the seller.
They ... read full review
Comment on agent fees
Astronomical in comparison to other estate agents, and they do not even communicate well.
dreadful communication I wasn't notified when viewings were cancelled they locked us out of our property and we had to climb in through a window, they left the house wide open doors unlocked and open after a viewing and didn't inform clients that their viewing ... read full review
“Please avoid this estate agency like the plague. They promise ......”
1 Star Review
Oct 14,2016
By: 'Philip'
Oct 14,2016
Branch: Horley, 101 Victoria Road
Services: Sales (as a Vendor)
Would you recommend?: No
Postcode: rh6
Branch: Horley, 101 Victoria Road
Sales (as a Vendor)
Postcode: rh6
6people found this helpful
Please avoid this estate agency like the plague. They promise so much in order to get you onto their books and then after that they don't seem to care much about the sale of your property. Admittedly EVENTUALLY they found us a buyer who offered £13... read full review
Comment on agent fees
Crazy high considering the lack of service. I would be happy to pay the fee if they actually wanted and tried to work for it.
“We would like to thank Nicole at the Crawley Branch ......”
5 Star Review
Oct 11,2016
By: 'Sandra'
Oct 11,2016
Branch: Crawley, 1 High Street
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: RH11
Branch: Crawley, 1 High Street
Sales (as a Vendor)
Postcode: RH11
3people found this helpful
We would like to thank Nicole at the Crawley Branch of cubitt and west for helping us move from 19 Honeysuckle Lane in crawley. I found it very stressful and i can only say that it was Nicole's help which kept me sane and in the ... read full review
“I think it is disgusting that cubitt & west charge an ......”
1 Star Review
Sep 21,2016
By: 'INTRODUCTORY FEE TO BUYERS'
Sep 21,2016
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode: rh11
Sales (Prospective customer)
Postcode: rh11
5people found this helpful
I think it is disgusting that cubitt & west charge an extortionate introductory fee to potential buyers. especially when young first time buyers are struggling to get on the property ladder. I, for one will not ever be using your company and neither will my children ... read full review