Cubitt & West

4.03/5 rating 341 reviews
  • 44% valuation accuracy
  • 77% recommend
  • 47% fee satisfaction
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Cubitt & West

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“Landlords...”

Nov 05,2018
Minithumbdown
By: 'Prof'
Nov 05,2018
0 people found
this helpful
To start off, I would like to say they are awful and if you are planning to rent your home, you should go elsewhere. We used Cubitt to rent out our family home whilst we worked abroad so we were not renting out an investment ...
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Comment on agent fees
Very bad, not worth it at all.
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“Appalling customer service...”

Nov 01,2018
Minithumbdown
By: 'Kang'
Nov 01,2018
0 people found
this helpful
Agent didn`t phone or turn up. I`d travelled from London to Saltdean to view a flat. I was left outside in the freezing cold. Another agent appeared 30 mins later for an appointment with another couple to view the same apartment and was rude ...
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Comment on agent fees
N/A
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“Excellent Service...”

Oct 29,2018
Minithumbup
By: 'New to Petersfield'
Oct 29,2018
0 people found
this helpful
We recently purchased a property through Cubitt & West in Petersfield with Alex as the central contact. The process was extremely efficient - a large part of this due to Alex's professionalism, drive and commitment - keeping us informed at all times throughout the ...
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“Excellent...”

Oct 15,2018
Minithumbup
By: 'Ben & Janine'
Oct 15,2018
0 people found
this helpful
Before going with Cubitt & West our home had been on the market for two whole years and five different agents. On a whim we called Ebba Morley, manager of Cubitt & West's Preston Drove branch. She was the first of any the agents ...
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Comment on agent fees
Good
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“Great job by Lorraine Searson...”

Oct 15,2018
Minithumbup
By: 'Andy G'
Oct 15,2018
0 people found
this helpful
Lorraine at the Petersfield branch worked with me as POA for my Mum's house sale and was very impressed with her input throughout the process. Although tortuous at times, she persisted and got the sale over the line to everyone's satisfaction!...
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Comment on agent fees
Fee was fair for the work involved and I was so glad not to have chosen an online agent.
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“No nonsense...”

Oct 10,2018
Minithumbup
By: 'Downunder.'
Oct 10,2018
0 people found
this helpful
Alex expertly managed to close the chain keeping all sides happy after what had been a prolonged period of issues elsewhere in the chain. We are overseas and Alex was sensitive to this....
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Comment on agent fees
Average
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“Buyer with complete dissapointment from staff...”

Sep 29,2018
Minithumbdown
By: 'Extremely poor'
Sep 29,2018
0 people found
this helpful
The agent at banstead branch Kurran dealt with my offer on a property. Once offer was agreed he said he took off the market. I had moved out my house, and mortgage in principle was sent after a 6 days after offer. 3 weeks later I've ...
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“Unbelievably Poor Service...”

Sep 15,2018
Minithumbdown
By: 'Disappointed from East Grinstead'
Sep 15,2018
0 people found
this helpful
My advice to anyone would be to avoid this agency at all cost. Two months after being requested to withdraw our house from the market, It's still being advertised on their website. We asked them to remove it from the market because the "...
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Comment on agent fees
Pricey
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“Avoid at all cost...”

Sep 15,2018
Minithumbdown
By: 'Steve'
Sep 15,2018
0 people found
this helpful
I was a tenant for 6 months and I have to say that Cubitt and West were the worst letting agents I've ever had. They were; slow to deal with issues when I moved in (4 months to fix one of the issues), didn't respond ...
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Comment on agent fees
Expensive but in line with peers, industry issue.
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“None...”

Jun 30,2018
Minithumbdown
By: 'Luciano Dichello'
Jun 30,2018
1 people found
this helpful
Absolutely shit the worst estate agents in the country. Absolute rubbish better off using Mickey mouse and co they would do a better job...
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Comment on agent fees
Bad
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“Contempt for buyers, in a sellers market...”

Mar 19,2018
Minithumbdown
By: 'Simpering Simpkins'
Mar 19,2018
2 people found
this helpful
Had been looking for a place in Petersfield for a few months. Put sealed bids on a place through Cubitts, and eventually was chosen as buyer. Everything seemed okay to this point, then things slowly went downhill. Was forced to use the same solicitor as ...
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Mar 08,2018
Minithumbdown
By: '#GivingEstateAgentsaBadRep'
Mar 08,2018
3 people found
this helpful
I was a prospective customer (with AIP in place, deposit, no chain) and I made an offer on a house in Southsea which I had put a great deal of though into the offer as I am very familiar with the area. Because of the ...
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N/A
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Jan 13,2018
Minithumbdown
By: 'FrustratedBuyer'
Jan 13,2018
5 people found
this helpful
After being told by the estate agents on numerous occassions that our offer would need to be in excess of £305,000 for us to secure the house of our dreams, this is even after speaking directly with the branch manager, due to as they put it &...
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N/A
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Nov 10,2017
Minithumbup
By: 'Lewesian'
Nov 10,2017
0 people found
this helpful
Efficient and professional service. The manager Andrew was full of enthusiasm and we cannot fault the manner in which he dealt with our sale. He achieved a sale at the price we wanted and in the time frame we expected. Communication at all times was ...
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Comment on agent fees
Yes, Cubitt & West's fees are high - but they achieved everything we wanted in a short time and in a professional manner.
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Oct 27,2017
Minithumbdown
By: 'Mrs. Pittis'
Oct 27,2017
4 people found
this helpful
For the attention of Neil Piper: Having used this company before, I returned to use them again. However, the young man I encountered in this office was appallingly rude and I will therefore not be using Cubitt and West to sell either of my properties ...
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Comment on agent fees
Reasonable
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Jul 13,2017
Minithumbdown
By: 'P999DSO'
Jul 13,2017
3 people found
this helpful
Purchased a property through North End Portsmouth branch. Three viewings of the proeprty all three times the agent was late. Up to 35 minutes late. Phoned up and constantly being told he's on his way when I came twice the distance in just ten minutes. Typical ...
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Jun 08,2017
Minithumbup
By: 'Chris and louise'
Jun 08,2017
0 people found
this helpful
Just completed purchase , we were looked after by sayde chowdhury ,professional, punctual and polite ,we received a,5 star personnel service with him during our purchase , thankyou sayde...
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Comment on agent fees
Average fees prices
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May 31,2017
Minithumbup
By: 'Stephen Dawson'
May 31,2017
0 people found
this helpful
I wish to thank Samara for all the help and guidance that she has given me throughout my purchase . Always professional and always available to help. Many thanks...
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Comment on agent fees
Good
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May 13,2017
Minithumbdown
By: 'Simbad'
May 13,2017
2 people found
this helpful
We tried to buy a house through this branch. First house we tried to view were told couldn't view it immediately and someone would phone us back to make an appointment. No one did, so we phoned again the next day to be told it ...
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Apr 26,2017
Minithumbdown
By: 'F.De Saulles'
Apr 26,2017
1 people found
this helpful
VERY UNPROFESSIONAL Drove up from Dorset to Sussex (4hour round trip) for appointment to see bungalow at Sidlesham. Was not allowed to see the property a.m. because it wasn't suitable for cubitt & west. Only to be told outside the property that they couldn't ...
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Mar 28,2017
Minithumbdown
By: 'Anon'
Mar 28,2017
0 people found
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Has anyone had any dealings with the Crawley branch and rented from a Mr. Ali? I have had several issues with a rented house he owned....
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Comment on agent fees
The house was advertised as a four bedroom house when in fact it was a three bedroom house.
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Mar 17,2017
Minithumbdown
By: 'Disappointed house buyer'
Mar 17,2017
5 people found
this helpful
I had read online that Cubitt & West have a reputation for bullying customers into using their exhorbitantly priced services and that it is a terrible place to work, which is one of the reasons we didn't use them as our agent; however having viewed ...
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Mar 01,2017
Minithumbdown
By: 'R.CONS'
Mar 01,2017
4 people found
this helpful
Nasty people. I put in an offer that was accepted. They wanted to sell me the mortgage but I declined as I already had one and they were not happy about that. The next day the property was no longer available because the vendors accepted ...
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Comment on agent fees
N/A
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Feb 23,2017
Minithumbdown
By: 'Disappointed'
Feb 23,2017
3 people found
this helpful
First time buyers, so yes we probably weren't prepared for the "Estate Agent" market, however, I personally will avoid marketing/buying or selling a house through Cubit & West. We have been looking for a place to buy near on a year and ...
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Comment on agent fees
We were the buyers so technically I cannot comment, however, when we decide to sell it certainly won't be through Cubitt & West at whatever cost they offer.
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Feb 13,2017
Minithumbdown
By: 'Jeremy Adams'
Feb 13,2017
6 people found
this helpful
We were very impressed with our first contact with Cubitt & West. Rebecca did a great job selling their services and the fee of 1.8% inc vat seemed reasonable for what was being offered............sadly the dream was not the reality. Over 20 weeks of marketing activity ...
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Comment on agent fees
Too high for the service delivered.
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By: Darren
Feb 07, 2018
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We have the same problem at the moment, we think that the viewings are made up. ...
Nov 11,2016
Minithumbdown
By: 'Lu'
Nov 11,2016
7 people found
this helpful
Do not touch this estate agents! Appalling communication, and the buyers they have thus far introduced have been a person that has repeatedly withdrawn from sales at point of exchange of contracts, and a person that has directly harassed and intimidated me, the seller. They ...
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Comment on agent fees
Astronomical in comparison to other estate agents, and they do not even communicate well.
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Oct 28,2016
Minithumbdown
By: 'wendy'
Oct 28,2016
5 people found
this helpful
dreadful communication I wasn't notified when viewings were cancelled they locked us out of our property and we had to climb in through a window, they left the house wide open doors unlocked and open after a viewing and didn't inform clients that their viewing ...
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Oct 14,2016
Minithumbdown
By: 'Philip'
Oct 14,2016
6 people found
this helpful
Please avoid this estate agency like the plague. They promise so much in order to get you onto their books and then after that they don't seem to care much about the sale of your property. Admittedly EVENTUALLY they found us a buyer who offered &...
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Comment on agent fees
Crazy high considering the lack of service. I would be happy to pay the fee if they actually wanted and tried to work for it.
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Oct 11,2016
Minithumbup
By: 'Sandra'
Oct 11,2016
3 people found
this helpful
We would like to thank Nicole at the Crawley Branch of cubitt and west for helping us move from 19 Honeysuckle Lane in crawley. I found it very stressful and i can only say that it was Nicole's help which kept me sane and in the ...
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Sep 21,2016
Minithumbdown
By: 'INTRODUCTORY FEE TO BUYERS'
Sep 21,2016
5 people found
this helpful
I think it is disgusting that cubitt & west charge an extortionate introductory fee to potential buyers. especially when young first time buyers are struggling to get on the property ladder. I, for one will not ever be using your company and neither will my ...
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Comment on agent fees
VERY VERY BAD
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Review statistics

From Landlords From Tenants From Vendors From Buyers Other
37 2 59 8 112 23 44 9 11 36

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Firm rankings


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View All 48 Branches


Cubitt & West - Arundel, Brighton, BN18
Arundel
49 High Street, Brighton BN18 9DB
(4)
Cubitt & West - Broadwater - Worthing, Worthing, BN14
Broadwater - Worthing
26/28 Broadwater Street West, Worthing BN14 9DA
(0)
Cubitt & West - Caterham, CR3
Caterham
53 Croydon Road, Caterham CR3 6PD
(4)
show all branches (48)
Cubitt & West - Goring - Worthing, Worthing, BN12
Goring - Worthing
Brooklyn Chambers, 11 Goring Road, Worthing BN12 4AP
(0)
Cubitt & West - Kemp Town, BN2
Kemp Town
7 St Georges Road, BN2 1EB
(0)
Cubitt & West - Alton, GU34
Office 1
53 High Street, Alton GU34 1AP
(2)
Cubitt & West - Emsworth, PO10
Office 10
32 High Street, Emsworth PO10 3AW
(8)
Cubitt & West - Havant, PO9
Office 11
2 East Street, Havant PO9 1AQ
(9)
Cubitt & West - Chichester, PO19
Office 12
59 East Street, Chichester PO19 1HN
(11)
Cubitt & West - Worthing, BN14
Office 13
170 Findon Road Findon Valley , Worthing BN14 0EJ
(5)
Cubitt & West - Selsey, PO20
Office 14
124 High Street, Selsey PO20 0QE
(1)
Cubitt & West - Littlehampton, BN16
Office 15
84 The Street Rustington, Littlehampton BN16 3NJ
(4)
Cubitt & West - Pulborough, RH20
Office 17
32 Lower Street, Pulborough RH20 2BL
(3)
Cubitt & West - Pulborough, RH20
Office 18
London Road, Pulborough RH20 3BT
(2)
Cubitt & West - Billingshurst, RH14
Office 19
44 High Street,, Billingshurst RH14 9NY
(2)
Cubitt & West - Petersfield, GU32
Office 2
Exchange Buildings The Square, Petersfield GU32 3JU
(7)
Cubitt & West - Southwater, Horsham, RH13
Office 20
7/8 Lintot Square Fairbank Road, Horsham RH13 9AL
(5)
Cubitt & West - Crawley, Crawley, RH10
Office 21
1 High Street, Crawley RH10 1BH
(13)
Cubitt & West - Horsham, RH12
Office 22
Grandford House Carfax, Horsham RH12 1EB
(18)
Cubitt & West - East Grinstead, RH19
Office 23
5 High Street, East Grinstead RH19 3AF
(6)
Cubitt & West - Uckfield, TN22
Office 24
178 High Street, Uckfield TN22 1AU
(2)
Cubitt & West - Lewes, BN7
Office 25
209 High Street, Lewes BN7 2NS
(4)
Cubitt & West - Cranleigh, GU6
Office 26
Lee House High Street, Cranleigh GU6 8AQ
(3)
Cubitt & West - Horley, RH6
Office 27
101 Victoria Road, Horley RH6 7PH
(12)
Cubitt & West - Guildford, GU1
Office 28
9 Epsom Road, Guildford GU1 3JT
(0)
Cubitt & West - Dorking, RH4
Office 29
179 High Street, Dorking RH4 1RU
(5)
Cubitt & West - Waterlooville, PO7
Office 3
55/59 London Road, Waterlooville PO7 7HH
(0)
Cubitt & West - Redhill, RH2
Office 30
30 Church Street, Redhill RH2 0AJ
(5)
Cubitt & West - Redhill, RH1
Office 31
5 Station Road, Redhill RH1 1NT
(8)
Cubitt & West - Leatherhead, KT22
Office 33
3 North Street, Leatherhead KT22 7AX
(4)
Cubitt & West - Croydon, CR8
Office 34
917 Brighton Road, Purley, Croydon CR8 2BP
(11)
Cubitt & West - Wallington, SM6
Office 35
21 Woodcote Road Wallington, Wallington SM6 0LH
(5)
Cubitt & West - Banstead, SM7
Office 36
47 High Street, Banstead SM7 2NL
(4)
Cubitt & West - Sutton, SM2
Office 37
6 & 7 Regent Parade Brighton Road, Sutton SM2 5BQ
(14)
Cubitt & West - Sutton, SM3
Office 38
2 Ewell Road Cheam , Sutton SM3 8BU
(3)
Cubitt & West - Fareham, PO16
Office 4
6 West Quay House 20 West Street, Fareham PO16 0BH
(8)
Cubitt & West - Portsmouth, PO1
Office 40
39 High Street, Old Portsmouth, Portsmouth PO1 2LU
(0)
Cubitt & West - Gosport, PO12
Office 5
123 High Street, Gosport PO12 1DX
(0)
Cubitt & West - Southsea, Portsmouth, PO5
Office 6
14 Marmion Road, Portsmouth PO5 2BA
(23)
Cubitt & West - North End, Portsmouth, PO2
Office 7
3 Exchange House 122 London Road, Portsmouth PO2 9DD
(18)
Cubitt & West - Brighton, BN2
Office X
156 Lewes Road, Brighton BN2 3LF
(9)
Cubitt & West - Patcham, Brighton, BN1
Patcham
58 Ladies Mile Road, Brighton BN1 8QF
(17)
Cubitt & West - Preston Drove, Brighton, BN1
Preston Drove
146 Preston Drove, Brighton BN1 6FJ
(5)
Cubitt & West - Saltdean, Brighton, BN2
Saltdean
2/3 Saltdean Park Road, Brighton BN2 8SN
(1)
Cubitt & West - Shirley, Croydon, CR0
Shirley
137 Wickham Road Shirley, Croydon CR0 8TE
(25)
Cubitt & West - Sutton, SM2
Sutton
6/7 Regent Parade, Brighton Road, Sutton SM2 5BQ
(20)
Cubitt & West - Western Road, Brighton, Brighton, BN1
Western Road, Brighton
110 Western Road, Brighton BN1 2AA
(3)
Cubitt & West - Woodingdean, Brighton, BN2
Woodingdean
26 Warren Road, Brighton BN2 6BA
(2)

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