• claim your profile
    Samantha Tolley
  • claim your profile
    Ben Rogers
  • claim your profile
    Sharon Welch
No description available.

251/253 Wells Road
Malvern Wells
Worcestershire
WR14 4JF
01684 580 858

 
Website not available Properties for sale
Properties for rent
Jul 14,2017
Minithumbup
Samantha Tolley
By:
Jul 14,2017
1 people found
this helpful
I was sceptical at first when I rented a home from Crystalight at the start of the year due to previous reviews that I had heard - The staff at Crystalight are all new and they have been professional and organised and I have no hesitation in recommending them....
read full review
Comment on agent fees
Good only £180 per person
Was this helpful? Yes
Nov 11,2016
Minithumbdown
By:
Nov 11,2016
1 people found
this helpful
The worst thing since trump. Never have I imagined a more unprofessional company. I recently moved into a newly build student home which I was told would be finished completely for the beginning of the semester, 2 months on and it's still not finished. crystalights attitude towards you is as if your just another person paying them money so they can keep on ripping people off. After all the problems they have pioneered of which I could talk about for hours I would at least expect an apology at th...
read full review
Comment on agent fees
Very overpriced
Was this helpful? Yes
Oct 17,2016
Minithumbdown
By:
Oct 17,2016
2 people found
this helpful
Needless to say we will not be going anywhere near this letting agent again! Upon moving in we found that everything that was promised to be fixed WASNT! - this included a massive amount of mould in the bedroom and large water mark on the ceiling and the doorbell was broken (baring in mind we were in a top floor flat!) Throughout the whole of our tenancy the doorbell wasn't fixed as the landlord thought it was 'too expensive' making me question what we paid our £625 pcm rent for for only a...
read full review
Was this helpful? Yes
Aug 07,2016
Minithumbdown
By:
Aug 07,2016
3 people found
this helpful
Avoid at all costs. I have never known such an incompetent company, the way they manage their properties is appalling. We have had numerous problems with damp during our tenancy with them and time after time they have failed to act on them. On countless occasions they have not bothered to turn up for appointments that they themselves contact me for regarding the problems we have had. And on the blue moon occasion that someone from their maintenance team did turn up, they only turn up the once ...
read full review
What agent could do to change your mind?
Bad
Attached Files
Comment on agent fees
Bad
Was this helpful? Yes
Apr 15,2014
Minithumbdown
By:
Apr 15,2014
4 people found
this helpful
I am quite surprised by the way their Cardiff flats are managed. From the very beginning, and after the contract signing with their previous agent (let-find only), problems appeared. These should have been dealt with way before advertising the property, especially that they are not so big: 1- The broken window curtain in the bathroom, many blown out bulbs, and, most important, the broken down washing machine programming knob shaft rendering the whole device inoperable. My mistake, of course, ...
read full review
What agent could do to change your mind?
Be more professional and caring, especially if the tenant is paying on time without any delay. Also, choose the agent wisely.
Attached Files
Was this helpful? Yes
May 31,2013
Minithumbdown
By:
May 31,2013
6 people found
this helpful
I moved into the property and found that: 1. Furniture that was meant to be removed from the property was still there when I moved in 2. The heating in the living room was broken 3. The hot water did not work 4. The light in the kitchen was broken 5. Kitchen chair legs were held on my bluetack. These issues should have been addressed prior to a tenant moving in. However, it took 6 weeks and constant emailing and in the end complains for these problems to be resolved (and actually some stil...
read full review
Was this helpful? Yes
Areas covered



Review statistics

From Landlords From Tenants From Vendors From Buyers Other
0 0 1 5 0 0 0 0 0 0

Job vacancies

Please see a list of jobs available

Agent Fees

No fees set.

Complaints Procedure

No procedure available.

Awards won by Crystalight Ltd

Individual Branch Awards

Samantha Tolley - upload your photo Samantha Tolley
1 reviews

About Samantha No description set View full profile
Ben Rogers - upload your photo Ben Rogers
1 reviews

About Ben No description set View full profile
Sharon Welch - upload your photo Sharon Welch
0 reviews

About Sharon No description set View full profile

Firm Widgets

My widgets


Opening hours




.

Find the Best Agent to
Buy, Sell or Rent Property