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    Jacob
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    Steven
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Jul 12,2017
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Steven
By: 'Disappointed'
Jul 12,2017
2 people found
this helpful
Awful agent, do not use them, I wish I had seen the other reviews before I did I wouldn't have. I agree 1p is too much to pay them, they tell lies, are rude, don't return calls, are amateur and unprofessional. Don't use them, if you do.....buyer beware!! When I complained he said and I quote I don't get paid enough to listen to you complain and put the phone down on me....
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Comment on agent fees
Indifferent, we didn't choose them because of the fees.
Was this helpful? Yes
Jun 16,2017
Minithumbdown
Amanda
Jacob
By: 'Mr J Spencer'
Jun 16,2017
3 people found
this helpful
An absolute amateur outfit from the bottom all the way to the top. Terrible customer service skills and unable to manage their vendors demands....
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Comment on agent fees
Anything over a 1p is too much.
Was this helpful? Yes
Jun 01,2015
Minithumbdown
Andrea Cooper
By: 'Jason'
Jun 01,2015
2 people found
this helpful
Possibly the worst agency to rent from. On paper and online they look the part but they are truly unable to stick to their word. Where do i start: Point to be done to the property which they AGREED to do before i moved in wasn't done upon moving in. Typical, making promises to get tenant to sign and then 'forget' to do them. When i requested for them to do it, they refused. Especially Andrea, who seems confident but i have never seen such a incompetent 'manager'. It baffles me how they would e...
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May 10,2015
Minithumbdown
By: 'Adnan'
May 10,2015
0 people found
this helpful
I spent 2half months chasing a property and at end of my exchange date of contact this company pulled out. I could understand if there was a offer made before my 28days of completion due to a repossessed house Not only that even the last date I ran around just to get the uunderwriter from bank to change 1 paper yet shot me down yet they told me first person of completion I have asked 5house estate agent to tel me ccruciblewere wrong in how they dealt with me. Dont know what part was PROFESSIONA...
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What agent could do to change your mind?
Have some commen sence principle and be honest. And be professional not act two different things .
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Apr 29,2015
Minithumbdown
By: 'B Donnan'
Apr 29,2015
2 people found
this helpful
We rented out our property for six months and received a grand total of ‚£58 in rent. Most of the money went to Crucible's own maintenance dept including ‚£400 for a plastic shower tray. Shame I didn't see their reviews sooner....
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Apr 28,2014
Minithumbdown
Lesley Powell
By: 'MikeS2014'
Apr 28,2014
7 people found
this helpful
After some truly terrible service and 'passing the buck' from the Parkgate branch of Crucible I feel it is only fair to warn everyone to avoid them at all costs. I bought a property with a sitting tenant from Crucible several months ago, and decided that I would switch to a different letting agent to manage my property. Despite being fully aware of all the facts at the time and having no valid excuse, Crucible managed to pay my first month's rent to the previous owner, and over 3 months and many...
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