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    Sam Watson
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    Peter Walter
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    Amanda Crowson
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    Sam Bedford
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    Paul Lever
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    Siobhan Lever
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    Gina Christensen
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    sam bedford
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    Donna
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    Teresa
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    Amanda Crowson
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Properties for sale
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Feb 27,2017
Minithumbdown
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Feb 27,2017
0 people found
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Would not use Cromwells to purchase or sell after I spoke to Clare on the phone and she was the rudest person that I have ever spoken to....
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Feb 23,2017
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Feb 23,2017
0 people found
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As a buyer I was disappointed to be told by a member of staff at Cromwells, that there was no point in her updating their system to reflect our revised budget because they don't have time to "ring out" on their applicants. Our house was under offer to a first time buyer, so we were in a good position, but she said there just wasn't any point in changing our details. She didn't even ask my name. Furthermore, I was told that it was better to register for Rightmove alerts which would be q...
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Comment on agent fees
Not applicable.
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Jul 21,2016
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Jul 21,2016
4 people found
this helpful
Appalling service. Sam talked the talk but they never walked the walk. We should have charged them for our phone bill as we were chasing them up constantly. Know all the staff by making calls but they are utterly useless at chasing things up. They need to change their name to Crapwells....
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Comment on agent fees
Fees good = service poor
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Jul 18,2016
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Jul 18,2016
0 people found
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Absolutely amazing! They helped me find a suitable buyer for my family home that I had to give up begrudgingly....
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Jul 17,2016
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Jul 17,2016
0 people found
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Sam really helped by providing advise as to what to look out for in a house and an estate agent. I felt that I was being pressured by a different agency, but he assured me that I wasn't bound into anything. Amanda helped us find a perfect new home within by budget, and she dealt with me really professionally!...
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Comment on agent fees
Really low in comparison to who I was going to go with initially
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Jul 10,2016
Minithumbup
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Jul 10,2016
0 people found
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This small and homely office provided nothing but help from the offset. The open day they held for my property had a great atmosphere and I believe this helped with the price they achieved for my property. Any issues I had were dealt with accordingly - a great agency to work with!...
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Jul 10,2016
Minithumbup
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Jul 10,2016
1 people found
this helpful
I was struggling to find a house that I could really fall in love with as my budget was quite low. Paul helped me by identifying what I really wanted in a home and Amanda pointed out these features in houses on open days! I am so glad I stumbled across this Estate Agency!!...
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Jul 10,2016
Minithumbup
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Jul 10,2016
0 people found
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Absolutely amazing service - I definitely recommend! The service is great, they are impeccably organised and, overall, they are lovely people. Thanks to all at Cromwells....
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Jun 17,2016
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Jun 17,2016
3 people found
this helpful
Pathetic. Worst service ever. If had a choice would never use them. Do not have courtesy to contact you regarding offers and dont even tell you if a property is under offer if you email for information. THIS HAPPENS ON MULTIPLE OCCASIONS. AVOID....
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Dec 08,2015
Minithumbup
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Dec 08,2015
2 people found
this helpful
Sam was absolutely brilliant. Our purchasers pulled out on the day we were due to exchange contracts and five days before we were due to complete. Sam pulled out all the stops and found us a cash buyer and ultimately the sale went through within a month. We cannot praise her highly enough for her dedication to us in selling our property. She is a superb asset to her company and deserves any promotion she may get....
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Nov 27,2015
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Nov 27,2015
7 people found
this helpful
What an awful and traumatic experience, it's been months and we are still recovering. They didn't like dealing with other estate agents, and they tried to skip and jump their way through the whole procedure. Our agents had told them that there is a protocol to follow. I think they just like dealing with people that buy and sell through them. Because of this we lost both purchase and buyer...
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Nov 14,2015
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Nov 14,2015
0 people found
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I dealt mostly with Teresa and she was excellent very efficient, friendly and made the whole process simple and straightforward. Justin was also very helpful and constructive. Teresa organised an open day which got us a buyer. They handled all aspects of the sale and negotiations and did a great job for us. We were unfamiliar with the open day approach not having sold a property in the last two decades and neither of my siblings live in this area. Teresa explained and reassured with great patien...
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Comment on agent fees
The price they achieved more than covered their fee. I spoke to a neighbour selling their property who were also using Cromwells and they gave excellent feedback too.
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Nov 09,2015
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Nov 09,2015
0 people found
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We had a really positive experience selling our house through Cromwells with excellent help from Donna, Clare and Anna. For reasons out of our (and Cromwells) hands we had three different buyers and when things ground to a halt with the second buyers Donna gave us excellent advice and was able to push through the sale in quick time to ensure we didn't lose the property we were purchasing. We found all of the staff to be incredibly personable and genuinely seemed to care about our situation. W...
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Nov 09,2015
Minithumbup
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Nov 09,2015
1 people found
this helpful
Sam Bedford was very positive when she came to view my property (which failed to sell through another agent) she assured me she would do her best to secure a sale within a 6 week period and at the right price and at a reasonable % fee rate - I can confirm she delivered as she said she would. I can also confirm her team were very helpful and only contacted me when they has something worth talking me - eg no nuisance calls....
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Nov 05,2015
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Nov 05,2015
0 people found
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I dealt with both and they were excellent. Gave me sound advise on valuation of our flat and advertised it promptly we sold our flat overnight. Justin went extra mile working out of ours to get this done. He was very professional, precise and very friendly at the same time. Excellent customer services, he was at the end of the phone all the time I called or he could come back immediately. I wouldn't have asked for more. To sum it up to one sentence he is one in a million estate agents. He is pro...
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Comment on agent fees
N/A
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Nov 03,2015
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Nov 03,2015
8 people found
this helpful
we put an offer in on a property, which was accepted and we went through the conveyancing process. Cromwells decided to put a moving date forward before contracts were signed and it scared off our buyer. We found another buyer and the process started again. They then told us we had 6 weeks to complete!! We had finished answering our buyers solicitors question which took 10 weeks we then had another 3 weeks before we exchanged and completed which was guided by our solicitors, and cromwells dec...
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Oct 12,2015
Minithumbup
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Oct 12,2015
2 people found
this helpful
Sam was very straightforward, and quick to respond to any questions we had, even when she was ill, or on a day off. She hurried along our very slow solicitors, and the seller's too, and I believe the process would have taken at least twice as long if she hadn't!...
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Sep 09,2015
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Sep 09,2015
2 people found
this helpful
I have recently sold a property through Cromwell's Estate Agents Worcester Park. From the start and the initial valuation the service provided was prompt, professional and timely throughout. The transaction was moved through with regular updates given by Sam Bedford who ensured that necessary queries were actioned and dealt with promptly. All in all a relatively stress free sale out of London which was dealt with efficiently and effectively by the Worcester Park team....
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Jul 13,2015
Minithumbup
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Jul 13,2015
1 people found
this helpful
Cromwells were fantastic right from the start. I must have viewed close to 70 properties with other estate agents, i really wish i had gone to them first. I felt that Siobhan had our best interests at heart and guided me though the process impeccably ( As this was a first home purchase for me, this was really important as i had to place all my trust in her). We had a tight time scale but Siobhan made me feel that i was a priority and she did all she could to keep to process moving along. They ...
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Jul 10,2015
Minithumbup
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Jul 10,2015
2 people found
this helpful
Cromwells in WP were excellent from day 1. Donna was great with initial meet and took great photos of my flat. I do have to say that Sam really went above and beyond with regards to my sale as things started to drag and Sam was always on the case chasing both the buyers lawyers as well as my lawyers. I often wouldnt get feedback from my lawyers and the only updates were coming from Sam so I really appreciate her help with the transaction. We got there in the end and so would like thank Sam so m...
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Comment on agent fees
1% which I thought was reasonable.
Was this helpful? Yes
Jul 02,2015
Minithumbup
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Jul 02,2015
0 people found
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I have no hesitation in recommending Cromwells Worcester Park branch. Clare and Donna were extremely helpful, prompt and friendly and made what was a very tricky and stressful sale and purchase much more bearable. In particular, Clare went out of her way to help us with viewings of the property and was refreshingly honest and upfront about it, with an absence of the unnecessary sales talk that I've come to expect from many estate agents. Clare and her colleagues were excellent at communicati...
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Comment on agent fees
N/a - purchase
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Jun 08,2015
Minithumbup
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Jun 08,2015
0 people found
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After a very long unpleasant property search, dealing with cromwellls was a pleasure. Teresa was always personable and reterned out calls, acting on any enquiries we had immediately ensuring prompt responses. She also dealt with a negotiating issue incredibly well - helping us to resolve it speedily and calmly and with an outcome that everyone involved was happy with. Id highly recommend, refreshing to meet good agents! Claire Coady...
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Jun 07,2015
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Jun 07,2015
0 people found
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We recently bought through Cromwells in Carshalton Beeches. The end to end service was truly excellent. We found ourselves in the middle of a long and messy chain. Teresa actively managed the chain in a very professional way. All calls were reurned very quickly and Cromwells were very quick to push enquiries up the chain. The chain would almost certainly have collapsed without all their hard work. At times it definitely felt like they were the only agents in the chain who cared. Than...
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Apr 27,2015
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Apr 27,2015
6 people found
this helpful
Appalling customer service form this estate agent. Rude, aggressive and unprofessional staff. As a buyer looking at a property, this agent is the only one I know of that does not confirm viewings via e-mail or text. That possibly explains why they messed up the first viewing to one of their properties. The agent failed to turn up to the first viewing. After a lot of hard work we managed to get the agent to rearrange a viewing for us three hours later that day. Of course the agent wasn't av...
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What agent could do to change your mind?
this agent should first and foremost train their staff in customer service. They should confirm bookings, turn up to bookings and do their best to service the requests of their customers. Rudeness is unacceptable under any circumstances.
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Apr 25,2015
Minithumbdown
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Apr 25,2015
2 people found
this helpful
This agent are so arrogant. We decided to use them because it looks like most others in the area do but what a mistake! After we had been talked into signing a long contract with them the only contact we really had from them was them telling us to reduce the price that THEY had told us they would get. Hardly any viewings until we told them we were leaving at the end of the contract and then it seemed they were sending round people with no interest whatsoever in our place. When we left ...
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What agent could do to change your mind?
Done their job, is was obvious they had not done anything for us as our next agent sold our property in less than a quarter of the time they had. Useless.
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Apr 13,2015
Minithumbup
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Apr 13,2015
0 people found
this helpful
We sold and bought through Cromwells in Wallington Surrey Siobhan dealt with both selling and buying she was very helpful and understanding and got us through a difficult purchase would sell and buy again through Cromwells we thank you Siobhan...
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Apr 09,2015
Minithumbup
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Apr 09,2015
0 people found
this helpful
Great service received from start to finish. Siobhan was fantastic and helped every step of the way. Issues were resolved quickly. I harassed almost everyday at some points and my calls were always taken or returned. Cant rate them highly enough....
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Mar 26,2015
Minithumbdown
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Mar 26,2015
1 people found
this helpful
I made the mistake of responding to their flyer as it came through the door after my wife & I had decided to go on the market. They seemed very pushy on the phone. I spoke to a lady who booked them into value. During the appointment they insisted on taking the photos & measuring even though I had not made a decision at that point. Eventually I was forcibly persuaded to go on the market there & then. With hindsight I shouldn't have fallen for the pushy sales pitch & the we have...
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What agent could do to change your mind?
Don't trick customers, don't swear to customers, don't threaten customers!
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Mar 18,2015
Minithumbup
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Mar 18,2015
6 people found
this helpful
The staff at cromwells worcester park have been great, a really professional service. Sam, especially, was brilliant. Our buyer needed lots of chasing to get things done on time and Sam made it happen! They kept us informed at all times, nothing was too much trouble . I wouldn't hasitate to recommend cromwells to anyone buying or selling a property in our area....
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Mar 17,2015
Minithumbup
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Mar 17,2015
5 people found
this helpful
I have been looking for a property in Worcester Park for around 3 weeks now. This agent stood out against the others due to the amount of calls I had from them regarding the new properties they were selling. I feel they have been trying their upmost to be as helpful as they possibly can to find me a property that suits my needs. I am happy to say I have had my offer accepted on a property they are selling,and I am finding the moving transaction a lot less stressful than the last time I moved. Ho...
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Carshalton Beeches
95 Banstead Road, Carshalton Beeches, Carshalton SM5 3NP
(9)
Cheam
54-56 High Street, Cheam Village SM3 8RW
(1)
Office 2
77d Manor Road, Wallington SM6 0DE
(15)
show all branches (4)
Worcester Park
Brabham Court 45 Central Road, Worcester Park KT4 8EA
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