Cromwells Estate Agents
3.9/5, 61 reviews
72% recommended
86% sales valuation accuracy
89% sales fee satisfaction
No company information

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 86% 89% £235,000 £4,200,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
0 0 0 0 31 3 12 3 1 11
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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“Very pleased with the level of service receiv......”

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Aug 09,2019
Minithumbup
By: 'Michael'
Aug 09,2019
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Very pleased with the level of service received. Found them to be very helpful and always kept us informed. Managed to get us 10 offers....
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“Informative and reliable agent...”

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Apr 16,2019
Minithumbup
By: 'Mark'
Apr 16,2019
0 people found
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Clare has been been excellent dealing with the sale of my flat. She regularly contacted me with the lastest information, updates and was always available if I had queries that needed to be answered. I would highly recommend her....
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“Sales process...”

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Mar 26,2019
Minithumbup
By: 'Joydeep'
Mar 26,2019
0 people found
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Hi, I worked with Jaspreet during my sales process and she helped me a lot to follow up with solicitors to get the work done. Regards, Joydeep...
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“Outstanding - One very happy family...”

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Mar 05,2019
Minithumbup
By: 'Rachel B'
Mar 05,2019
0 people found
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We have recently bought and sold through Cromwell's in Wallington and I really can't thank them enough. We came across quite a few hurdles along the way but the entire team went above and beyond for us! They were always informative and communicative. They delivered ...
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Comment on agent fees
Good
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“Very happy with Cromwells...”

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Dec 06,2018
Minithumbup
By: 'Mrs Howard'
Dec 06,2018
0 people found
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Highly recommend Cromwells. We've recently used them to sell and purchase. Great customer service, putting our property on the market quickly through the night and being fully involved in our entire chain process dealing with all solicitors etc, I never needed to chase anything they ...
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Comment on agent fees
They’re all the same
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“Sold at Last...”

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Dec 04,2018
Minithumbup
By: 'Hackers'
Dec 04,2018
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We had a few problems selling but Cromwells worked hard to find a new buyer when the first one dropped out....
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Comment on agent fees
Fixed fee - charged what they said they would
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“Sale of property...”

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Nov 28,2018
Minithumbup
By: 'S C Hains'
Nov 28,2018
0 people found
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Cromwells are very professional and hard working. They communicate very well and get back to you ASAP regarding any questions you may have. They also updated us whenever they had any news on the sale of our detached property. Siobhan was very helpful and friendly, ...
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Comment on agent fees
Fees are good.
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“Efficient & professional agency...”

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Oct 24,2018
Minithumbdown
By: 'G Vassoodaven'
Oct 24,2018
0 people found
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My Husband and I recently purchased our first home through Cromwells Wallington. We found Amanda and Mitzi to be particularly helpful and efficient. They helped push the sale of the property along and and dealt with any queries that we had with the property and ...
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“Excellent...”

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Oct 12,2018
Minithumbup
By: 'Marie'
Oct 12,2018
0 people found
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Excellent service throughout, always polite and efficient. Both agents were quick to return any calls and we will definately use them again....
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Comment on agent fees
Fees were average
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“VERY DISAPPOINTING...”

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Oct 05,2018
Minithumbdown
By: 'Babs'
Oct 05,2018
3 people found
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Yes low commission, but sadly UNPROFESSIONAL from day 1. Not at all proactive in trying to sell your property. If you really want to sell your property choose another Estate Agent....
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“5 House chain success!...”

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Sep 20,2018
Minithumbup
By: 'Dom B'
Sep 20,2018
0 people found
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When things go well, it's easy to compliment someone for a job well done, but what is more impressive is when difficulties are handled with care and empathy. Luke, Siobhan and Clare were always delightful to deal with and professional. We had a nail-biter of ...
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Comment on agent fees
Excellent value for money!
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“Exchanged !!!...”

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Sep 07,2018
Minithumbup
By: 'Susan B'
Sep 07,2018
0 people found
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This is the third time I have used Cromwells to sell and purchase a property in the last five years. On this occasion I purchased through the Worcester Park office and sold through the Cheam office. Clare and Siobhan liaised with Heather and George in ...
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Comment on agent fees
Very competitive fees.
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“Brilliant Service...”

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Jun 07,2018
Minithumbup
By: 'Tom'
Jun 07,2018
0 people found
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Many thanks to all at Cromwells Worcester Pk., especially Siobhan, for an excellent service. Between them they keep us informed about every viewing and the subsequent feedback. This was very helpful to arrive at a final realistic selling price, which included some survey problems and ...
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Comment on agent fees
Competitive and inclusive legal fee option
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“Excellent service...”

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May 14,2018
Minithumbup
By: 'Ben R'
May 14,2018
0 people found
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From having Cromwells round to value and market the property to sale completion (and purchase) they were excellent. Mitzy was always available and able to offer her advice and kept the process running smoothly (as could be). Woukld definitely deal with again and would recommend ...
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Comment on agent fees
Competitive fees.
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“So Pleased I chose Cromwells...”

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Apr 05,2018
Minithumbup
By: 'Trish Smith'
Apr 05,2018
0 people found
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Moving is so stressful so it's very important to choose right Estate Agent. I spoke to 3 different agents and decided to choose Cromwells. I'm so glad I did they were fantastic throughout the process. Thank you Heather, George and Ashleigh....
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Comment on agent fees
Exceptionally good
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“An excellent service all round...”

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Mar 28,2018
Minithumbup
By: 'J&SD'
Mar 28,2018
0 people found
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"Teresa at Cromwells did a fantastic job as our Agent, co-ordinating the recent sales and purchases of all 3 properties in the chain, She was highly professional and ultra-efficient throughout the conveyancing process, provided excellent customer service, and was friendly, helpful and positive at all times. ...
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Comment on agent fees
Value for Money
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“The Best...”

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Mar 23,2018
Minithumbup
By: 'Ian Kemp MBE'
Mar 23,2018
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I was very impressed by Cromwells when they carried out a house valuation for me a couple of years ago, and they were therefore my first choice of estate agent when my mother went into a care home and it became necessary to sell her ...
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Comment on agent fees
Fees were fine and the inclusive legal package was very helpfull
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“Excellent service throughout...”

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Mar 23,2018
Minithumbup
By: 'A and T'
Mar 23,2018
0 people found
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We cannot praise Teresa and Ian highly enough for their hard work, kindness and dedication in what proved to be a protracted sale. They were so helpful throughout the sale and were only too happy to deal with any queries and problems as they arose. ...
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Comment on agent fees
We consider the fees were appropriate bearing in mind this proved to be a protracted sale.
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“Ian and Teresa handled all aspects of our sale and ......”

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Feb 19,2018
Minithumbup
By: 'SN'
Feb 19,2018
0 people found
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Ian and Teresa handled all aspects of our sale and surpassed all our high expectations and delivered truly excellent service. They managed to secure a higher sales price than another agent had suggested for our house. They kept us informed every step of the way ...
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Comment on agent fees
Very reasonable fees. They were well worth the money!
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“Many thanks to all the team at Cromwells, but in ......”

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Jan 28,2018
Minithumbup
By: 'Lucy Moulder'
Jan 28,2018
0 people found
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Many thanks to all the team at Cromwells, but in particular to Amanda and Mitsy for the successful sale of my property. They provided a friendly, professional service & kept me informed of any developments as and when they happened or whenever I called for an ...
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Comment on agent fees
Competitive rates
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“We were extremely pleased and very impressed by the overall ......”

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Nov 07,2017
Minithumbup
By: 'Chris and partner'
Nov 07,2017
0 people found
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We were extremely pleased and very impressed by the overall quality of service Siobahn provided for the sale of the property. From the initial meeting to the conclusion and completion of the sale, Siobahn was very keen to help and provided expert service throughout....
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Comment on agent fees
Fees were as agreed.
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“Luke has been very helpful throughout the process of my ......”

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Sep 28,2017
Minithumbup
By: 'Luke Poter'
Sep 28,2017
0 people found
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Luke has been very helpful throughout the process of my purchase, He is very reliable, transparent, has people skill, he present in an honest manner, he also work hard in this purchase given the complexity of personalities within other organisation, Luke is polite and organised ...
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Comment on agent fees
Luke has been very helpful throughout the process of my purchase, He is very reliable, transparent, has people skill, he present in an honest manner, he also work hard in this purchase given the complexity of personalities within other organisation, Luke is polite and organised based on my experience. I had an excellent service from Luke and I will use him again in the future.
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“Cromwells have been outstanding right from the word go. Their ......”

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May 03,2017
Minithumbup
By: 'miscura'
May 03,2017
0 people found
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Cromwells have been outstanding right from the word go. Their attention to detail and communication skills are second to none and they sold my property and got the full asking price. Everyone in the Worcester Park Branch is friendly, cheerful and nothing is too much ...
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Comment on agent fees
Excellent, earnt every penny
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“Would not use Cromwells to purchase or sell after I ......”

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Feb 27,2017
Minithumbdown
By: 'KM'
Feb 27,2017
1 people found
this helpful
Would not use Cromwells to purchase or sell after I spoke to Clare on the phone and she was the rudest person that I have ever spoken to....
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“As a buyer I was disappointed to be told by ......”

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Feb 23,2017
Minithumbdown
By: 'Surprised'
Feb 23,2017
3 people found
this helpful
As a buyer I was disappointed to be told by a member of staff at Cromwells, that there was no point in her updating their system to reflect our revised budget because they don't have time to "ring out" on their applicants. Our house was ...
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Comment on agent fees
Not applicable.
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By: Steven
Sep 14, 2017
View all comments (1)
Same experience A house I was interested in had been on the market 5 days They said it was 'gone' Did not ask my position or what I was prepared to offer Definitely a strange approach to getting good buyers in a good position ...

“Appalling service. *Talked the talk but they never walked the ......”

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Jul 21,2016
Minithumbdown
By: 'S and L Lawson'
Jul 21,2016
7 people found
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Appalling service. *Talked the talk but they never walked the walk. We should have charged them for our phone bill as we were chasing them up constantly. Know all the staff by making calls but they are utterly useless at chasing things up. They need ...
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Comment on agent fees
Fees good = service poor
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“Absolutely amazing! They helped me find a suitable buyer for ......”

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Jul 18,2016
Minithumbup
By: 'Aaron'
Jul 18,2016
1 people found
this helpful
Absolutely amazing! They helped me find a suitable buyer for my family home that I had to give up begrudgingly....
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“Sam really helped by providing advise as to what to ......”

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Jul 17,2016
Minithumbup
By: 'Michael'
Jul 17,2016
0 people found
this helpful
Sam really helped by providing advise as to what to look out for in a house and an estate agent. I felt that I was being pressured by a different agency, but he assured me that I wasn't bound into anything. Amanda helped us find ...
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Comment on agent fees
Really low in comparison to who I was going to go with initially
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“This small and homely office provided nothing but help from ......”

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Jul 10,2016
Minithumbup
By: 'Jake'
Jul 10,2016
0 people found
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This small and homely office provided nothing but help from the offset. The open day they held for my property had a great atmosphere and I believe this helped with the price they achieved for my property. Any issues I had were dealt with accordingly ...
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“I was struggling to find a house that I could ......”

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Jul 10,2016
Minithumbup
By: 'Jasmine'
Jul 10,2016
3 people found
this helpful
I was struggling to find a house that I could really fall in love with as my budget was quite low. Paul helped me by identifying what I really wanted in a home and Amanda pointed out these features in houses on open days! I ...
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No fees information available
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Complaints Procedure

No procedure available.

Awards won by Cromwells Estate Agents

Individual Branch Awards

Wallington, SM6

Worcester Park, KT4


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