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Crisp Cowley

www.crispcowley.co.uk

Properties for Sale
Properties to Rent

“ Great flat - great agents... ”

Apr 23,2018
Minithumbup
By: 'Sophie Tyler'
Apr 23,2018
1 people found
this helpful
Crisp Cowley have been great agents. They were very accommodating in regards to arranging viewings, and very prompt, friendly, and professional in arranging a tenancy - the whole process was swift and seamless! Since we have moved in, anything that we have asked them has ...
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“ Michael was extremely professional and helpful at all times... ”

Apr 20,2018
Minithumbup
By: 'Jenny'
Apr 20,2018
0 people found
this helpful
I can't thank Michael enough for his helpful professinalism. He always answered my calls and emails, keeping me well informed and getting answers to problems. It was a particularly difficult sale, but with his encouragement and tenacity we got there in the end. All ...
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“ A joy to work with!... ”

Apr 20,2018
Minithumbup
By: 'Mrs Morgan'
Apr 20,2018
1 people found
this helpful
My husband and I worked with Sabrina D'Alimonte-Morrison and Jake Bradley-Smith to find tenants for our UK home. We live on the west coast of US and had a few potential obstacles, such as time difference and different type of tenancy agreements. The Crisp ...
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Comment on agent fees
Good value for peace of mind!
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“ Landlord Review... ”

Apr 13,2018
Minithumbup
By: 'Bloemfonten'
Apr 13,2018
1 people found
this helpful
I am a landlord and have had two properties with Crisp Cowley for approximately 3 years during which time I have found everyone at the agency extremely professional, helpful and courteous. They have addressed most issues promptly and their service has on several occasions gone far ...
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Comment on agent fees
I found them to be high (new tenancy is £420) but I've never had a problem with the tenants they've found
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“ Priory Cottage... ”

Apr 12,2018
Minithumbup
By: 'Dominic Brooks'
Apr 12,2018
1 people found
this helpful
Prompt and friendly service. Rapid particulars and plans. Above all excellent long term careful tenant found at the first attempt!...
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Comment on agent fees
Normal practice
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“ Best in Bath!... ”

Apr 11,2018
Minithumbup
By: 'Jack'
Apr 11,2018
2 people found
this helpful
I have just recently moved back to Bath from working in the middle east, and Crisp Cowley were a tremendous help. They helped me find the perfect property in such a short space of time. Everything went so smoothly and the Crisp Cowley team were ...
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Jun 23,2017
Minithumbdown
By: 'Disappointed'
Jun 23,2017
3 people found
this helpful
Landlords, you might want to think twice about handing your property to Crisp Cowley, particularly if you don't want to lose potential tenants. My husband and I thought we'd found the perfect house to rent in Circus Mews and tried to contact this agent to ...
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May 08,2017
Minithumbdown
By: 'Rebecca'
May 08,2017
5 people found
this helpful
I have never been so badly treated and insulted by the letting department of Crisp Cowley! I wish I had read the previous reviews before proceeding with a possible let. With only 6 days prior to moving, my husband and I received an email to inform ...
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Jan 30,2017
Minithumbdown
By: 'Konul Shirin'
Jan 30,2017
6 people found
this helpful
Had the terrible experience with this agency. I was desperately in need for an apartment to lent before the start of my university studies, so agreed with the price, although I think it could be more reasonable. However the price was not the biggest problem. ...
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Comment on agent fees
still waiting for my deposit
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DPS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
3 0 2 1 0 0 1 0 0 2

Agent Fees

Our tenancy arrangement fee for up to 2 people is £540 (£450+vat)
Last updated at 9:57 AM 25/04/2018 by Nick Gale

Complaints Procedure

Crisp Cowley is proud to be a Member of The Property Ombudsman's Scheme and aims to provide the highest standards of service to all our Customers. To ensure that your interests are safeguarded, an Internal Complaints Procedure has been implemented. This provides for the matter to be dealt with internally by the Office Manager or a Director of the Company. In the event that we are not able to deal with the matter to our mutual satisfaction after following our Internal Complaints Procedure you may refer your complaint in writing to the Property Ombudsman.



If you believe you have a complaint, please write in the first instance to the Lettings Manager or the Head of Residential Sales at our 7 York Street , Bath BA1 1NQ office


Your complaint will be acknowledged within 3 working days, investigated thoroughly in accordance with the established in-house Procedures, and a reply sent to you within 21 working days of receipt of your letter.
If you are not satisfied with the outcome of the initial investigation, you are provided with a further opportunity to have the complaint reviewed by our Director, Nick Gale at the address given below:

Mr N Gale CRLM
Crisp Cowley
7 York Street
Bath BA1 1NQ
Your complaint will be acknowledged within 3 working days, investigated thoroughly in accordance with the established in-house Procedures, and a reply sent to you within 21 working days of receipt of your letter.
If you are still not satisfied then you can contact The Property Ombudsman at the following address:-
55 Milford St, Salisbury SP1 2BP
Last updated at 9:57 AM 25/04/2018 by Nick Gale

Awards won by Crisp Cowley

Individual Branch Awards


Bath
7 York Street, Bath BA1 1NQ
(6)
Western Terrace Bath
1 Western Terrace, Victoria Bridge Road, Bath BA2 3FQ
(2)


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