Cricketts

4.36/5 rating 25 reviews
  • 75% valuation accuracy
  • 84% recommend
  • 95% fee satisfaction
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    Kathleen
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    Amy Talbot
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    Scott Talbot
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    Monika Babjakova
Here at Cricketts, your local estate agents, in Newbury, we have over 10 years experience selling houses in Newbury, Thatcham, Hungerford and the entire West Berkshire area. If you are looking for a professional team of local estate agents, based in Newbury then look no further

14 The Broadway
Newbury
Berkshire
RG14 1BA
01635 43333

 
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Oct 11,2017
Minithumbdown
By: 'wispa'
Oct 11,2017
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Absolutely appalling agent, no professionalism, no idea what they are doing, stuck in the 1970's...avoid at all costs if you want to sell your property. If you purchase through them, no issue!!! They cut off phone calls and avoid when the going gets tough, family business, always out of office and never following things up, could have done it all faster ourselves....
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fair
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Apr 19,2017
Minithumbdown
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Kathleen
By: 'sully'
Apr 19,2017
2 people found
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totally gazumped by these unprofessional so called estate agents would not recommend if they were the last agents standing...
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By: KaHa
Jul 06, 2017
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What exactly disappointed you? ...
Feb 23,2017
Minithumbup
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Amy Talbot
By: 'Andrea Sims'
Feb 23,2017
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We have recently sold our house with Cricketts and were very impressed with them throughout the whole process. They were consistently professional and very approachable and kept in touch with us at all times to update us....
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Dec 01,2016
Minithumbup
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Scott Talbot
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Amy Talbot
By: 'Sophie'
Dec 01,2016
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Second time I have sold my house with Cricketts and they never fail to impress me. Highly recommended company with very polite and passionate members of staff. Thank you for everything...
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Very competitive
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Nov 17,2016
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Amy Talbot
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Scott Talbot
By: 'Paul W'
Nov 17,2016
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Our property was marketed by cricketts and all team members were very professional at all times. We had over 20 accompanied viewings in such a short period of time, mostly managed by Amy who we had met previously and impressed my wife and I when we were viewing another property. Feedback was always given to us after a viewing. We have now reached completion and with the guidance of Scott are very grateful. I would highly recommend Cricketts if you are considering to place your property on the m...
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Comment on agent fees
Good
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Nov 23,2015
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Scott Talbot
By: 'Gemma'
Nov 23,2015
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We bought a house via Cricketts and we were very impressed by the level of service provided by them. We had direct dealings with Scott, Sian, Jake, Vanessa and Amy - all were very polite, efficient and nothing was too much trouble. They kept us fully informed with each stage of the buying process and answered any questions we had. Due to the fantastic level of customer care, I would go straight to Cricketts if I was to buy or sell in the future!...
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Sep 08,2015
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Scott Talbot
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Amy Talbot
By: 'Margaret'
Sep 08,2015
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Jake took us round twice and was very cheerful and professional without being pushy. We then dealt with Scott, Vanessa and Amy who were always welcoming whether on the phone or in the office. They made you feel that your business was important. The sale was straightforward and completed as quickly as possible. The firm was professional and knew their business and we would recommend them and use them again....
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Sep 04,2015
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Scott Talbot
By: 'Hudspith'
Sep 04,2015
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The initial marketing of our property was handled very professionally and viewings were organised well. We received regular update calls from Kathleen throughout the sales process up to the time we accepted an offer. We were kept fully informed at all times. Scott handled the ongoing process of working towards exchange and liaison between us and our buyers was handled sensitively and professionally....
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Sep 03,2015
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Scott Talbot
By: 'Richard & Denise'
Sep 03,2015
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From the initial valuation to completion, all of the Cricketts staff were very professional, polite and extremely helpful. They kept us fully informed regarding the various offers we received and gave excellent advice on their relative merits. From accepting an offer they liaised well with all parties on both ends of the purchase/sale chain, to achieve the desired result. They are highly recommended by my wife and me....
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Jul 08,2015
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Scott Talbot
By: 'Phil M'
Jul 08,2015
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We used Purple Bricks to start with - and only got 4 viewings in 4 weeks, which was terrible in the current market. We then spoke to Kathleen Crickett, from whom we had bought the house to renovate, who promised to actively market it to her database by calling all suitable registered buyers. Result we had 20+ viewings in the first couple of weeks and an offer at the full asking price. We've now just completed. This really demonstrated the value of an agency like Crickets that pro-actively sells ...
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Comment on agent fees
We wasted the ‚£900 we spent upfront on Purplebricks as we had no sale; so the fee to cricketts for getting a sale was good value - and only paid when the house sold
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Jun 03,2015
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Amy Talbot
By: 'Hollie, David & Burt'
Jun 03,2015
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We found a property via the Right Move website that was featured with two local Agents. Having already heard of positive comments and feedback about Crickets, we chose to contact them and arrange a viewing. Crickets were able to support a viewing within a very short period of time and were flexible in the times they could offer. We were met by Amy, and from start to finish she has been absolutely wonderful. Amy is professional and friendly and took every duty of care to assist us as potenti...
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May 13,2015
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Scott Talbot
By: 'Gemma'
May 13,2015
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It was a pleasure dealing with Cricketts with the sale of my home, Kathleen and Scott made the whole process a lot less stressful. They listened to me and weren't pushy, they provided a consultative service and delivered on their promises, thank you....
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May 10,2015
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Kathleen
By: 'Charlotte'
May 10,2015
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We recently purchased our first house through Cricketts and dealt primarily with Scott. He was very helpful throughout the entire process, and always kept us updated - even when there was no news to update us with - which was much appreciated. We had a few issues towards at the top of our chain towards the end of the purchase but Scott and Kathleen worked hard to sort these out and ensure we completed on time. I would certainly recommend Cricketts....
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May 06,2015
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Kathleen
By: 'Ms H'
May 06,2015
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I had attempted to market my property two months previously through an agent who assured me they had a long list of potential buyers in the price bracket. In the six weeks I was with them they introduced just three interested parties and I ended the contract. Cricketts, by comparison, were professional, hardworking and dedicated. Within days a stream of potential buyers came to view the house, always accompanied and visits followed up by feedback. One of the first to view had been on the previ...
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Apr 30,2015
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Scott Talbot
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Kathleen
By: 'Absolute pleasure to deal with'
Apr 30,2015
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Purchasing my house through Cricketts was one of the most pleasant, professional, and painless experiences I have had. The approach of Scott, Kathleen, and the rest of the team was always friendly, informative and their communication throughout the whole process was spot on - keeping me regularly up to date on where we were in the process. I genuinely felt that the whole team cared about my purchase and were almost as happy as I was upon completion. I would absolutely recommend them to anyone lo...
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Apr 24,2015
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By: 'Helen Beasley'
Apr 24,2015
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We bought a house through them in the latter part of last year, from the moment our offer went in they were seamless. Always kept us informed of what was going on and what was going to happen next, as first time buyers that was so helpful. We would recommend them to anyone looking to buy or sell a house, and will definately being knocking at their door when we want to sell our house in the future !!!...
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Apr 15,2015
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Amy Talbot
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Scott Talbot
By: 'Louise s'
Apr 15,2015
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Cricketts have been brilliant in selling our home, we sold in 2 weeks and had viewings nearly everyday, interaction with one of the team prior to each viewing, they were all always polite and friendly and have also been very helpful in finding us a new home. Overall I would rate the Cricketts team very highly, they have made selling our house very easy and moved at a pace that suits us perfectly....
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Mar 05,2015
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Scott Talbot
By: 'Ange Renshaw'
Mar 05,2015
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Crickettes were a great company to buy through - they were professional and the sale of the house went very smoothly. Scott and Amy kept me updated and informed throughout. I would highly recommend this estate agents for buying property....
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Feb 18,2015
Minithumbup
By: 'Read'
Feb 18,2015
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Early impressions very positive, house put on market on a Friday and shown to a number of prospective buyers over the weekend. On the Monday a firm offer of the full asking price with no chain was received and accepted. As we live well over 100 miles from the property being sold we were impressed by the regular updates supplied and confirmation that the property was being checked on a weekly basis as we had requested. As time went on a query arose from the buyer's solicitors as to the ownership ...
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Comment on agent fees
We agreed the fee rate at the outset on an exclusive agent basis and therefore have no reason to query the fees charged.
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Feb 17,2015
Minithumbup
By: 'happy home owner'
Feb 17,2015
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I had a flawless experience using Cricketts. I was regularly informed of what was going on and if i didn't understand it was explained to me in full detail. We got the house we wanted and had a wonderfully smooth ride getting it. Every time the phone was answered it was in a polite and friendly manner I would definitely recommend using Cricketts to anyone that asked....
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Apr 24,2014
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Kathleen
By: 'John Pemberton'
Apr 24,2014
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Our property was sold through Cricketts after only a few days on the market. Kathleen was fully in control of proceeding, ensuring the buyers moved through the process to completion, even organising elements that were not required under her remit as an agent (much appreciated). The office is well situated on the corner of the main road through the town. The phones get picked up, the office opens at the weekend. I would use them again, and have no issues fully recommending them to prospective...
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Nov 20,2013
Minithumbdown
By: 'Distraught'
Nov 20,2013
6 people found
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Extremely disappointed and lost out on a house purchase due to their underhand tactics. Having made an offer I was approached three times telling me a higher offer had been received (really, or just bumping the price up?) I thus kept increasing my offer, asking each time" what happens next?". On what turned out to be the final call I asked if I was the highest bidder and was told that I was, so again I asked "what happens next? If someone comes back with higher bid will you cont...
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What agent could do to change your mind?
They needed to follow a professional standards and not tell you one thing but do another. Shouting at a customer is surely something that should put you out of business.
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Jan 26,2012
Minithumbup
By: 'Mr W'
Jan 26,2012
0 people found
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Brilliant Service. Staff are friendly, professional and I felt worked hard to ensure a quick and fair sale. Feedback was given on all viewings and I was updated regularly on progression....
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Dec 15,2011
Minithumbup
By: 'Mark'
Dec 15,2011
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Very Helpful, and with our customer log in we could see how much work they put in, and even until completion they helped us every step of the way....
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Sep 10,2011
Minithumbdown
By: 'eralcd'
Sep 10,2011
0 people found
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House still on market. Hardly any viewings, house is under their valuation and valuables have gone missing during viewings. Management refusing to do anything about thefts. Still requesting sellers absence during viewings even after theft incident, which is still ongoing....
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Areas covered
  • RG14
  • RG18
  • RG17
  • RG19
  • RG20

TPOS DPS The Guild Move With Us




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Last updated at 10:57 AM 12/10/2015 by Kathleen Crickett

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Last updated at 10:57 AM 12/10/2015 by Kathleen Crickett
Kathleen - upload your photo Kathleen
10 reviews

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Amy Talbot - upload your photo Amy Talbot
 7 reviews

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Scott Talbot - upload your photo Scott Talbot
 13 reviews

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Monika Babjakova - no image available Monika Babjakova
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Opening hours


  • Monday: 08:30 - 17:30
  • Tuesday: 08:30 - 17:30
  • Wednesday: 08:30 - 17:30
  • Thursday: 08:30 - 17:30
  • Friday: 08:30 - 17:30
  • Saturday: 09:00 - 17:00
  • Sunday: 10:00 - 16:00


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