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    Marcel Rune
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    Robyn Ewen
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    Basil Mathis
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    Molly Dunn
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    Kevin Owen
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    Darren Cray
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    Marcel Ruane
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    Tony John
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    Kelly Simms
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    Robin Ewen
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    Emma Harlow
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    Mark Geddes
We are an independent family run estate agents able to provide you with a friendly, professional service whatever your position, be it vendor, purchaser, Landlord or tenant.
 
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Properties for sale
Properties for rent
Jul 14,2016
Minithumbup
By:
Jul 14,2016
0 people found
this helpful
I recently bought a house through Cray & Norton Addiscombe branch. Very happy with the purchase and progress of transaction. Staff at Cray & Norton is very professional, friendly and reliable.I liked the fact that they don't force you to use their solicitors or brokers. I strongly recommend them as very good estate agents....
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Comment on agent fees
very good
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Aug 31,2015
Minithumbup
By:
Aug 31,2015
0 people found
this helpful
This was my third attempt at selling my house because of two deaths in the family which meant I had to take the house off the market the first two occasions. Marcel was understanding and very supportive of my situation and I had no qualms about asking Cray and Norton to take care of the sale when I was finally able to consider doing so again. Not only did they find a buyer for Sefton Road but they also were the estate agents for the house I purchased in Wydehurst Road. Tony John handled most of...
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Aug 25,2015
Minithumbup
By:
Aug 25,2015
0 people found
this helpful
Very efficient team. Tony and Mark organised viewings promptly and secured a satisfactory offer very quickly. Would definitely recommend them and use them again....
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Comment on agent fees
Accurate
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Aug 24,2015
Minithumbup
By:
Aug 24,2015
0 people found
this helpful
The flat I'm now renting was listed with two agents online. I contacted both, but didn't hear from the other. I phoned Cray and Norton and Tony was able to offer me a viewing for the same day. He was then happy to change the viewing time when I phoned back half an hour later. Tony was on time, smart, polite and answered all the questions I asked. I left the flat feeling well informed and hopeful that it was the flat for me. Every interaction with Tony ( and I think his colleague Mark) has bee...
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Comment on agent fees
This is my first rental experience but asked around to see if the fees were reasonable. I was told they were pretty standard so was happy to go ahead with the payment.
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Aug 19,2015
Minithumbup
By:
Aug 19,2015
1 people found
this helpful
I just recently bought house from them, I mostly dealt with Mark and Tony , they both been very helpful and professional. I will strongly recommend my friends and family to this state agent. If i sell or boy again house i'll definitely go through them....
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Aug 07,2015
Minithumbup
By:
Aug 07,2015
0 people found
this helpful
I have had the pleasure of buying two garages from C&N. I found Tony and Mark to be extremely professional and helpful at all stages of the purchase. Even though the properties were just garages, the time element involved dealing with solicitors enquiries was the same as buying a house. Tony and Mark were always on hand to deal with any aspect of the process including the repair of the roof to the first garage as the vendor was unaware that it was leaking. It is this attention to detail...
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Jul 30,2015
Minithumbup
By:
Jul 30,2015
0 people found
this helpful
After a long search and being visited by almost 10 estate agents, we choose Cray & Norton to list our property. They were the most competitively priced and cut the estate agent chat and had a proper conversation. The house was listed professionally and we were happy with the photos they took. Within a week we had an open day planned and a list of potential buyers. We sold over the asking price that weekend. We then set out to find a property for ourselves. Which after a few weeks we did....
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Comment on agent fees
Fees were the most important factor for me. I know houses pretty much sell themselves these days with Rightmove, Zoopla and the like, so a fair price was key.
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Feb 20,2015
Minithumbup
By:
Feb 20,2015
0 people found
this helpful
I have had a wonderful experience buying my property through Cray and Norton estate agents. My Agent Mark Geddes was very professional, friendly and helpful. He always made sure I was kept up to date through out the process which gave me great confidents and made buying my first home enjoyable and easy. I would strongly recommend Cray and Norton estate agents and have already spread the word to friends and family. Thank you...
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Feb 20,2015
Minithumbup
By:
Feb 20,2015
0 people found
this helpful
Myself and my part end recently brought our first home using Cray & Norton, the service we received was excellent with the personal touch being provided. We felt our estate agents kept us in touch through out the process and were on hand to help deal with any issues that arouse and assist us in speeding up our solicitors (which sometimes felt like a daily task). our estate agents were very professional and alway presentable, they made themselves available for multiple viewing and fitted t...
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Comment on agent fees
As we were buying our first home, we did not pay any fees for this service
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Nov 13,2014
Minithumbup
By:
Nov 13,2014
0 people found
this helpful
I recently sold a property in Croydon, not knowing the area very well I met with several estate agents and Cray & Norton were by the far the best. I received an amazing service from start to finish, they were very friendly, professional and know the area well. I do not usually write reviews but feel that the service was so good that I had to. I can't recommend Cray & Norton highly enough. Thanks for all your help....
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Comment on agent fees
Excellent value for the service received.
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Aug 06,2014
Minithumbup
By:
Aug 06,2014
0 people found
this helpful
Emma is very helpful, always polite and friendly with great approach to customers. I had a very good experience and would recommend Cray & Norton...
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Jul 15,2014
Minithumbup
By:
Jul 15,2014
0 people found
this helpful
Could not be happier with the service I received from Cray and Norton Estate Agents, they were efficient, Helpful and generally a pleasure to deal with - much better than other local agents I have dealt with before! Highly recommended!...
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By: Darren Cray
Sep 17, 2014
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Thanks for taking the time to write a review and Im pleased you were happy with the service we provided. Darren Cray....
May 28,2014
Minithumbdown
By:
May 28,2014
0 people found
this helpful
Tony John showed us round this house which we liked very much. He hinted that the owners were expecting around £10k more than the asking which we anticipated. In the end, the deal was done on £15k over the asking which I thought would encourage the vendors to expedite their own moving arrangements. This was all the more important as with two school age children, we needed to have the sale in the bag and completed within four months, or as close to it as possible. The vendor h...
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What agent could do to change your mind?
C&N should play for both sides. That is the role of agents.
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By: Darren Cray
Sep 17, 2014
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Thanks for taking the time to write a review and I'm sorry your experience with us was not a positive one. We also get frustrated and understand your point of view. Darren Cray (Director)....
Dec 18,2013
Minithumbup
By:
Dec 18,2013
2 people found
this helpful
The team were very professional. We had asked them to take on our property after we had had, security issues at the property with Streets Ahead Estate Agents. Whenever we contacted the office no matter who answered the phone they knew who we were and all staff seemed to be aware of the status of the house. Calls were returned and we were always given feedback on each of the viewings. A big difference in service and attitude when compared to Streets Ahead. We felt that they treated our home as if...
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By: Darren Cray
Sep 17, 2014
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Thanks for your positive feedback and we are pleased you had a good experience with Cray & Norton Darren Cray....
Dec 01,2013
Minithumbup
By:
Dec 01,2013
1 people found
this helpful
We bought a house using Cray and Norton and Tony who was our agent was extremly proffesional and efficient. We managed to exchange the contracts in just over a month. Highly recommended....
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Nov 26,2013
Minithumbup
By:
Nov 26,2013
1 people found
this helpful
We were very happy with the service we received from Cray and Norton, specifically Tony who was our main point of contact. After dealing with a number of \'pushy\' estate agents it was really great to find someone easy going, helpful and with a good sense of humour! Any questions we asked were answered promptly and he really helped push the sale through as quickly as possible. We would recommend to any potential buyer. Thanks Again!...
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Oct 28,2013
Minithumbup
By:
Oct 28,2013
1 people found
this helpful
We have received an excellent service from all at Cray & Norton in selling our house at a good price. Tony John has been very helpful in this process and we would recommend Cray & Norton services....
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Oct 03,2013
Minithumbup
By:
Oct 03,2013
1 people found
this helpful
We have been delighted with the level of service that we have received from all the staff at Cray & Norton. Tony deserves a special mention for all his incredible hard work in helping to push through the sale of our house. We would strongly recommend Cray & Norton to any prospective sellers....
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Sep 16,2013
Minithumbup
By:
Sep 16,2013
1 people found
this helpful
Like to say a big thank you to Tony and his team on helping us complete on our flat purchase within 6 weeks! Very helpful, proactive, friendly and profesional service from start to finish. Def recommend this company!...
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Aug 28,2013
Minithumbup
By:
Aug 28,2013
1 people found
this helpful
Very helpful and proactive staff. Contacted cray and norton to arrange to view the property this was all sorted within a few days. Property in lovely condition, so put down holding deposit, and referencing was all sorted within a week. Looking forward to moving in!...
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Aug 20,2013
Minithumbup
By:
Aug 20,2013
1 people found
this helpful
I would like to praise all the staff of the Crayton and Norton agency for their smiles, always ready to accommodate our needs, to show the houses meeting our speculations... throughout the sale they were approachable and helpful. After the sale Tony more specifically help sorting out a few unresolved problems with the previous owner. We are now happily settle in our new home and our heartfelt thanks go to them. All the best Bernadette and Alan...
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By: Darren Cray
Aug 28, 2013
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Hi Bernadette and Alan, thanks for your comments and I'm pleased you are both happy with the service we provided. Enjoy your new home :-)....
Aug 03,2013
Minithumbup
By:
Aug 03,2013
0 people found
this helpful
A very professional company and they were not pushy. I liked that all viewings were accompanied by the team. I would definitely recommed this estate agent to friends and family....
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By: Darren Cray
Aug 28, 2013
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Thanks for your comments Valerie and it was a pleasure to work for you.....
Jul 29,2013
Minithumbup
By:
Jul 29,2013
0 people found
this helpful
A really good experience of working with this estate agent. Great market insight when we first met to discuss the sale, we agreed price and rates as well as how we would like to work together during the marketing and sales period. They were proactive from start to finish, would definitely us them again to sell in the Croydon area....
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By: Datrren Cray
Aug 28, 2013
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Hi Ms Hoyle, Thanks for your comments and I'm pleased that you are happy with the service we provided.....
Jul 08,2013
Minithumbup
By:
Jul 08,2013
0 people found
this helpful
If you are looking for an Estate Agent who will go all out to accommodate you then look no further than Cray & Norton. I suspect this is partly due to the fact that they are a small family run business. This makes them approachable and helpful. In my case they had a real tight deadline to work to and together we were able to complete the under offer to purchase within 1 calendar month. Without their dedication and support its unlikely that such a tight deadline would have been possible t...
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By: Darren Cray
Aug 28, 2013
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Hello Ms Francis, Thanks for taking the time to write a review. I am really pleased you are happy with the service we provided and I have thanked Tony for his efforts.....
May 18,2013
Minithumbup
By:
May 18,2013
0 people found
this helpful
Very good experience buying a house through Cray and Norton. All the staff were professional and helpful. Unusually for an estate agent, they did not try to sell me a mortgage but just got on with showing me properties. Would recommend them....
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By: Darren Cray
May 31, 2013
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Thanks for your comments. I'm pleased you are happy with the service we provided. Darren Cray Director....
May 17,2013
Minithumbup
By:
May 17,2013
0 people found
this helpful
The staff at Cray and Norton were helpful and respectfull. They kept us informed of any progress and any setbacks throughout the negotiating period and often visit us at uur home to explain how things were going we have now exchanged contracts...
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Apr 18,2013
Minithumbup
By:
Apr 18,2013
0 people found
this helpful
i found a property to rent through Cray and norton, I saw a property online and called up the office, they said the property was available and asked when i was available to arrange a viewing. i explained that i worked in London. Tony went out of his way to work late and accompany me on the viewing. i explained to tony that i wanted the property. After putting a holding fee down, i was sent over the referencing forms, i completed them and sent them back. I had a few questions and kelly was on han...
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By: Darren Cray
May 31, 2013
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Thanks for your comments and I have thanked both Kelly and Tony for making your experience with us a good one.....
Apr 15,2013
Minithumbdown
By:
Apr 15,2013
3 people found
this helpful
I made an offer for a property on thier books , the offer was accepted , however the vendor had not found a property which was fine , a few weeks later i was told she had found a property and made an offer , at no time despite numoerous phone calls was I told the offer was declined in the meantime the sale of my property was progressing and now i may have to put all my things in storage as i have no house to go . then put house on the again for £25K more ....
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By: Sandy
Jul 15, 2013
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Once again , unprofessional manner is clearly noted above To admit there was communcation failure is no bad thing , this was the situation here . Any feedback whether postive or not should be used to improve the existing service . None the less used another agent to buy a house , and recieved excellent service from begining to end .....
Apr 10,2013
Minithumbup
By:
Apr 10,2013
0 people found
this helpful
We bought our first property through cray and norton and I must say it was a straightforward, no hassle process. Robin first showed us the property and was very helpful with our offer. Once we made our offer we dealt with Marcel who was very professional and also very accommodating as we needed to view the property many times before handover. He was also very helpful in our renegotiations after our property inspection. All in all The staff at Cray and Norton made buying our first property such a...
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By: Darren Cray
Apr 15, 2013
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Thanks for taking the time to write a review, it is always nice to receive positive feedback and I have thanked Marcel and Robyn for making your experience with us a good one. Darren Cray Director....
Apr 09,2013
Minithumbup
By:
Apr 09,2013
0 people found
this helpful
We needed to move a tenant out before sale and Andrea was really helpful. Robyn built up a good relationship with the tenant and as a result the tenant was happy to allow viewings through Cray and Norton. Marcel lead the sale and kept in communication without being interfering - he has a great manner and a lot of experience....
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By: Darren Cray
Apr 15, 2013
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Thanks for taking the time to write a review on my company - It is always nice to hear positive feedbak and rest assured I have thanked all my staff (and my wife) for making your experience with us a positive one. Thanks Darren Cray Director....

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Agent Fees

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Last updated at 2:38 PM 01/09/2015 by Darren Cray

Complaints Procedure

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Last updated at 2:38 PM 01/09/2015 by Darren Cray

Awards won by Cray & Norton

Individual Branch Awards

Croydon, CR0 6RF

Firm rankings



Croydon
323 Lower Addiscombe Road, Croydon CR0 6RF
(64)
Heathfield
45 High Street, Heathfield TN21 8HU
(0)

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