As a member of The Association of Residential Letting Agents, Crabb Curtis Property Services aim to provide the highest standards of service to all landlords and tenants, but to ensure that your interests are safeguarded, we
offer the following:
If you believe you have a grievance, wherever possible please write in the first instance to:
Donna Groom
9 Euston Place
Leamington Spa
CV32 4LN
Or E-mail:
[email protected]
If you wish to make a complaint over the telephone please call 01926 888 844 and ask for Donna Groom.
The grievance will be acknowledged immediately, investigated thoroughly in accordance with our established procedures and a reply sent to the complainant within seven working days of receipt of the letter. If further time is required to complete the investigation the complainant will be advised in writing within the 7 days.