Cowling & Payne
4.4/5, 51 reviews
86% recommended
95% sales valuation accuracy
96% sales fee satisfaction
100% lettings valuation accuracy
70% lettings fee satisfaction
Established in 2003, Cowling & Payne is a leading estate agent providing a comprehensive service to our customers including: Residential sales Residential lettings Property management ‘Buy to Let’ investment specialist Cowling & Payne have 3 resident directors with in excess of 50 years combined property experience. We have developed an extensive knowledge of the local ... show more Established in 2003, Cowling & Payne is a leading estate agent providing a comprehensive service to our customers including:

Residential sales
Residential lettings
Property management
‘Buy to Let’ investment specialist

Cowling & Payne have 3 resident directors with in excess of 50 years combined property experience.

We have developed an extensive knowledge of the local property market. This enables us to offer a wide ranging service that is both friendly and professional as befits our reputation.

We are committed to providing our customers with individual high quality advice based on the wealth of experience of our local dedicated sales team.

With all the traditional values you would expect from a well established firm, combined with the latest innovations and technology, we offer a modern quality service.

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 95% 96% £191,000 £410,000
Lettings 100% 70% £600 £1,200
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
6 0 6 6 19 0 13 0 0 1
Areas covered
  • SS12
  • Wickford
  • SS11
  • Basildon
  • SS13
  • Billericay
  • SS14
  • SS7
  • SS8
  • SS15
  • SS16
  • SS17
Address

2-6 Runwell Road
Wickford
Essex
SS11 7AB
01268 730707

Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Members of
NAEA
Latest Properties

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“untrustworthy estate agents, very unhelpful, ......”

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May 26,2020
Minithumbdown
By: 'James Barber'
May 26,2020
2 people found
this helpful
untrustworthy estate agents, very unhelpful, and complete bandits when it was time to return the deposit unable to repair the electricity in our shed, which was a major factor in taking the property, which was mentioned when we signed refusal to repair the washing machine ...
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By: Cowling & Payne
May 27, 2020
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As a company we are always disappointed to receive poor or adverse reviews, we strive to make every tenant experience a happy one during and at the conclusion of the tenancy agreement, we attempt to provide a seamless transition to the new property, however, there are occasions whereby the contractual obligations have not been fulfilled by the outgoing tenants and there are several differences and dilapidations that need to be corrected before the replacement tenancy agreement can commence, on t ...

“Ive used Cowling & Payne as the managing agen......”

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Nov 27,2019
Minithumbup
Michael
James
By: 'Jeremy Conlon'
Nov 27,2019
0 people found
this helpful
Ive used Cowling & Payne as the managing agent for my property for over 10 years. The excellent service they provided during this period left me with no doubts about also using them to sell the property. Their performance whilst selling (James and Michael) was excellent ... good ...
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“A pleasure...”

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Jul 29,2019
Minithumbup
Michael
By: 'Leanne'
Jul 29,2019
0 people found
this helpful
The team at Cowling & Payne Wickford, have been a pleasure to detail with during my house purchase. The process has been quick, and stress free and I wouldn't hesitate to recommend and use them in future. Thanks all!...
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“Amazing service! Great staff....”

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Jun 10,2019
Minithumbup
James
Michael
By: 'Tara Harris'
Jun 10,2019
0 people found
this helpful
James was really easy to work with and always helped me with anything I needed. All the staff are lovely and if I ever sell or buy in the future I will definitely be using cowling and Payne again!!!...
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Comment on agent fees
The fees were fairly priced
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“Excellent...”

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May 28,2019
Minithumbup
James
Michael
By: 'Kay'
May 28,2019
1 people found
this helpful
Initially dealt with Mike in regards to putting my flat up for sale - very professional, explained everything clearly and this was a very quick process. In regards to my sale and purchase going through, I dealt with James who was extremely helpful and always ...
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Comment on agent fees
Good
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“Purchase...”

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Apr 20,2019
Minithumbup
James
Michael
By: 'Temi'
Apr 20,2019
0 people found
this helpful
I recently purchased a flat through Cowling & Payne and I have no complaints with the service received. James was pivotal in moving the process along, chasing up solicitors for both parties and I was kept up to date as far as what was going on. ...
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“Fantastic Service...”

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Apr 09,2019
Minithumbup
James
By: 'J Rose'
Apr 09,2019
1 people found
this helpful
The service we received from James Rosher has been absolutely fantastic. It honestly felt like he went above and beyond for us and we couldn't be more grateful. After receiving such a efficient, competent and friendly service we would not hesitate to recommend Cowling and ...
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N/A
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“Very good service...”

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Mar 11,2019
Minithumbup
By: 'Steve'
Mar 11,2019
0 people found
this helpful
They recently let out our property. Service good from start to finish. Good communication, efficient service and friendly, reliable staff....
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Comment on agent fees
Fees are fair.
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“experience has been great...”

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Feb 18,2019
Minithumbup
By: 'Michaela'
Feb 18,2019
0 people found
this helpful
Our experience has been great so far Cowling and Payne have been polite, friendly and very informative throughout the process. They have been very accommodating with move dates and letting us view the property a 2nd time before we moved in. The "new home" card ...
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Comment on agent fees
Fee was good
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“All good...”

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Jan 22,2019
Minithumbup
James
By: 'Richard'
Jan 22,2019
0 people found
this helpful
Cowling and Payne negotiated the sale of my apartment, and I was very happy with their service. I felt safe in their hands, and the outcome was perfect for me. I had also used their office to rent out my apartment and again, that was ...
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Comment on agent fees
good
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“Passion, Persistence, Patience...”

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Dec 06,2018
Minithumbup
James
By: 'Claire & Kerry'
Dec 06,2018
2 people found
this helpful
We had been trying to purchase a property for over a year, via Cowling & Payne, and they had sold ours. Eventually this fell through and we have now moved into a new property, however during what has been stressful time, James communication was excellent and ...
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Comment on agent fees
Good
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“Outstanding!...”

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Nov 16,2018
Minithumbup
James
By: 'Karina'
Nov 16,2018
0 people found
this helpful
Top service from both Micheal and James. They dealt with all the viewings and subsequent sale efficiently and professionally and we completed in just over 3 weeks! Couldn't recommend them enough....
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Comment on agent fees
Fees were very reasonable.
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“Great service!!...”

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Oct 09,2018
Minithumbup
James
By: 'Charlotte'
Oct 09,2018
2 people found
this helpful
Had a very positive experience with Cowling & Payne, I was a first time buyer so unsure what to expect but James helped hugely with all aspects. Cowling & Payne were very accommodating when I wanted to view the property again. Would recommend using Cowling & Payne....
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“Excellent service...”

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Jul 27,2018
Minithumbup
Michael
By: 'Nina'
Jul 27,2018
2 people found
this helpful
James and Michael were brilliant! From the very first viewing of our new house, until moving in yesterday, they couldn't do enough for us! Thank you for everything!...
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“Excellent service...”

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Jul 14,2018
Minithumbup
James
By: 'Sam and Russ'
Jul 14,2018
1 people found
this helpful
From day one James and Michael were brilliant. They made the whole moving process (which is stressful at the best of times!) smooth. I communicated with James most days and he was extremely prompt at getting back to me. I believe both James and Michael ...
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Comment on agent fees
Good rate
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“Very helpful...”

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May 24,2018
Minithumbup
James
Michael
By: 'Mr and Mrs Wilson'
May 24,2018
0 people found
this helpful
James and Micheal both went out of their way to help with a stressful house purchase. Considering they were not our agents they made sure we were always updated and pushed the purchase through as quickly as possible. Even once we moved in they did ...
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NA
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“A very long convoluted chain which resulted in one or ......”

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Feb 26,2018
Minithumbup
By: 'Ms J Harrison'
Feb 26,2018
0 people found
this helpful
A very long convoluted chain which resulted in one or two issues along the way. The biggest issue for us was being misled into remaining in a chain that was not complete to retain their fees from multiple sellers in the chain. Once this was ...
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Comment on agent fees
James & Emily were both very helpful and I would definitely recommend them. Michael, took a greater ownership of the bad situation as it unraveled and was more present as the sale progressed. Emma was our first contact - she no longer works for the business......
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By: Michael Lee
Mar 02, 2018
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Thank you for taking the time to leave your review Ms. Harrison I understand you are disappointed in relation to the time it has taken to progress the sale but we are really happy that the sale is now complete. We do strive to deliver the highest level of service but unfortunately when we are involved in chains sometimes it's out of our control. Thank you for sticking with us through the sales transaction and also for your kind words with regards to the photos and how my team dealt with ...

“The team were very good dealing with myself and the ......”

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Nov 14,2017
Minithumbup
Michael
By: 'Roy Edmonds'
Nov 14,2017
0 people found
this helpful
The team were very good dealing with myself and the buyer. Communication was helpful when the process slowed down with the solicitors. Marketing was good and listened to any queries or changes that I felt needed to be implemented. They have good local knowledge both ...
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Comment on agent fees
Fees were good.
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“We had a very good experience with Cowling and Payne ......”

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Oct 21,2017
Minithumbup
By: 'Sinead and Lewis'
Oct 21,2017
0 people found
this helpful
We had a very good experience with Cowling and Payne and thought that they were very efficient throughout the process. In addition were very grateful as we were both work full time for Emily to come out the house on a Saturday to show us ...
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“Cowling & Payne were very efficient with chasing enquiries for our ......”

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Oct 11,2017
Minithumbup
By: 'Mr & Mrs Pearce'
Oct 11,2017
0 people found
this helpful
Cowling & Payne were very efficient with chasing enquiries for our purchase which towards the end there was alot of chasing to do. We had regular updates from them which helped put our minds at ease. We didnt complete until late & a member of staff drove ...
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N/A
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“As a buyer and landlord .... Good team work and great ......”

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Sep 29,2017
Minithumbup
Michael
By: 'Steve Peters'
Sep 29,2017
0 people found
this helpful
As a buyer and landlord .... Good team work and great ethos as a company ... I deal with other estate agents and C&P stand out ...I felt they were really working with me on all aspects and felt part of their team working for me ...
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Comment on agent fees
Good
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“Emily was helpful, efficient and professional throughout the process of ......”

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Sep 04,2017
Minithumbup
By: 'Lianne'
Sep 04,2017
0 people found
this helpful
Emily was helpful, efficient and professional throughout the process of helping me purchase my first property. Everything went smoothly and I couldn't ask for a better service. Thank you. :)...
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“Our move all progressed quickly and smoothly. Our queries were ......”

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Aug 30,2017
Minithumbup
By: 'Sacha'
Aug 30,2017
1 people found
this helpful
Our move all progressed quickly and smoothly. Our queries were answered quickly and effectively at all times. Great service, thank you....
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“Just sold a property and found the entire team to ......”

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Aug 30,2017
Minithumbup
By: 'jenny'
Aug 30,2017
0 people found
this helpful
Just sold a property and found the entire team to be efficient and friendly. Was kept well informed during the process and would highly recommend using this professional sales team....
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Comment on agent fees
Good and fair priced fee. Very competitive.
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“Both James and Emma were incredibly helpful throughout the purchase ......”

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Aug 03,2017
Minithumbup
James
By: 'Elisabeth'
Aug 03,2017
2 people found
this helpful
Both James and Emma were incredibly helpful throughout the purchase procedure of my Runwell property. It made the stress of moving a little more bearable. Thank you!...
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N/A
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“Fantastic patient and very attentive staff from lettings through to ......”

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Jul 28,2017
Minithumbup
Michael
By: 'Wendy Baker'
Jul 28,2017
1 people found
this helpful
Fantastic patient and very attentive staff from lettings through to sales. Have kept us informed every step of the way through a very difficult sale...
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Comment on agent fees
excellent value for money
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“We recently sold and bought a property through cowling and ......”

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Jul 28,2017
Minithumbup
Michael
By: 'Mr and Mrs Hurst'
Jul 28,2017
1 people found
this helpful
We recently sold and bought a property through cowling and payne - Emily and Michael gave us an excellent service and a smooth process...
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Comment on agent fees
Great fee
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“From the start of the process to the end completion, ......”

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Jul 15,2017
Minithumbup
Michael
By: 'Prop'
Jul 15,2017
2 people found
this helpful
From the start of the process to the end completion, Michael and the team provided an excellent service and kept myself updated throughout. Helpful and professional at all times....
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Comment on agent fees
Good value for money.
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“Very happy with the service provided by Cowling & Payne. It ......”

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Jun 27,2017
Minithumbup
Michael
By: 'Vivo'
Jun 27,2017
2 people found
this helpful
Very happy with the service provided by Cowling & Payne. It took a bit of time to find a buyer but this didn't deter Michael's enthusiasm to secure a deal for us - once a buyer was found their sales progression was first class so ensuring ...
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Comment on agent fees
great value
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“Was very pleased with the service I received especially, as ......”

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May 25,2017
Minithumbup
Michael
Michael
By: 'CP'
May 25,2017
2 people found
this helpful
Was very pleased with the service I received especially, as a couple of the initial sales did not go ahead. Michael and his team were pro-active when this happened and remarketed the property in a timely fashion. They had followed up with the solicitor and ...
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Comment on agent fees
Good sellers fees and property managment fees
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 3:13 PM 18/01/2019 by Michael Lee

Awards won by Cowling & Payne

Individual Branch Awards

Wickford, SS11


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