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    ROSEMARY NAIRN
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    Sarah
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    Michael Lee
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    Emily

2 Runwell Road
Wickford
Essex
SS11 7AB
01268 730707

 
Website not available Properties for sale
Properties for rent
May 25,2017
Minithumbup
Michael Lee
Michael Lee
By:
May 25,2017
0 people found
this helpful
Was very pleased with the service I received especially, as a couple of the initial sales did not go ahead. Michael and his team were pro-active when this happened and remarketed the property in a timely fashion. They had followed up with the solicitor and knew what was going on. I did look at online services but felt Michael at Cowline & Payne knew the Wickford market better and also I didn't like the lock in clause on costs with the online provider....
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Comment on agent fees
Good sellers fees and property managment fees
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May 02,2017
Minithumbup
Michael Lee
Michael Lee
By:
May 02,2017
0 people found
this helpful
Just completed on our brand new home we are so pleased !!! Γ°ΕΈΒ€β€”Γ°ΕΈΒ€β€” Can't thank Cowling Payne enough for all there hard work had a few delays being a new build but I just wanted to say how helpful and professional Michael and his team were Great job guys...
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Comment on agent fees
Only purchased no fee charged
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May 02,2017
Minithumbup
Michael Lee
Emily
By:
May 02,2017
0 people found
this helpful
Extremely friendly and competent team, that understands the housing market, and kept cool and calm in the heat of the moment....
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Comment on agent fees
Good
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Apr 09,2017
Minithumbup
Michael Lee
Emily
By:
Apr 09,2017
1 people found
this helpful
Cowling & Payne, Professional with that extra personal touch. Michael, Emily and James were excellent The team were always available consistent and acted at all times with regards to my wishes. When the sale had been agreed I was kept informed the whole step of the way. Selling and buying is a stressful process but they took my hand and lead me through. I would have no hesitation in recommending this company, and the personal service they offer. Thank you all for the new life you hav...
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Comment on agent fees
Excellent value for money
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Apr 08,2017
Minithumbup
Michael Lee
Emily
By:
Apr 08,2017
1 people found
this helpful
I listed my property with Cowling and Payne for sale after speaking with Michael. I felt that their commission rate was very reasonable compared to some of the multinational agents and that they had more knowledge of the area. Compared to what online only agents were offering I found the commission to be more value for money as they showed prospective buyers round instead of us handling the viewings. Within a couple of days of the photos being taken the property was on rightmove with numerous vi...
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Comment on agent fees
Very reasonable rate of commission especially compared to online only agents and national agents
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Dec 27,2016
Minithumbdown
By:
Dec 27,2016
1 people found
this helpful
Rented a property off of these robbing monkeys was told when viewing the property the fee was only £300 so though that was reasonable untill i handed my money over which is non refundable then told they needed an extra £195.00 for legal fees thought i was only renting not buying none of this was explained when i was viewing and when I asked about the fees!!! Now they have me over a barrel *. So had to cough up trading standards are aware of their shenanigans await a visit mr payne. T...
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Comment on agent fees
Extortion
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Dec 11,2016
Minithumbup
By:
Dec 11,2016
1 people found
this helpful
Due to being my first time getting on to the property ladder, I didn't have much of an idea of what was fully entitled and what was needed. Fortunately for me, when contacting the staff at Cowling & Payne they was always very helpful and on hand to answer any questions that I had. From the very start the staff listened to what requirements I was looking for in a property, all the way to the very end of finally completing, keeping me and my partner updated all the way up to collecting the k...
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Comment on agent fees
Very good
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Dec 06,2016
Minithumbup
By:
Dec 06,2016
2 people found
this helpful
Having lived in my property for 20 years and having to sell due to a seperation I really had no idea where to start. The staff at cowling and payne have been brilliant and guided me through the whole transaction. I work shift hours so can be hard to get incontact with but I could always speak to the manager Michael out of office hours even if it was his day off. The whole team really made my experience smooth sailing and always put me at ease. I could not thank them enough and have already recom...
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Comment on agent fees
Very good
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Nov 17,2016
Minithumbup
By:
Nov 17,2016
2 people found
this helpful
Having never sold a property before the task did seem daunting and to be honest a little scary. My wife and I had heard all these horror stories of estate agents and were not filled with much confidence having met a few, we was looking for that agent we could trust. After meeting with Cowling & Payne we knew they was the agent for us, and we was right with the property going on to the market on the Thursday & viewings by the Friday and we are happy to say asking price was achieved by the...
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Comment on agent fees
we felt the fees was very good and we wasn't tied in to a lengthy contract.
Was this helpful? Yes
Nov 05,2016
Minithumbup
By:
Nov 05,2016
2 people found
this helpful
My experience with Cowling And Payne from the beginning was a pleasurable one. From the outset from when i made the application for the property I always found their staff friendly and helpful and for the duration of my Tenancy my opinion did not change, any maintenance needed was done promptly and on time. All in all if i was to ever rent a property again I would definitely give them a call!...
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Comment on agent fees
The fee's with this agent were standard for the area in my experience.
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Jul 26,2016
Minithumbdown
By:
Jul 26,2016
1 people found
this helpful
I don't the know the individual staff members. But im not surprised these agents have properties that don't sell for ages because they don't answer their phone and when they do the staff are so rude and arrogant, they don't care about you as a customer. I viewed a property once with these and the bloke was useless and rude. I've currently been trying to view a place to buy for several weeks now and they just keep saying theyll call me with a time for viewing, yet I hear nothing. All staff that I...
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Comment on agent fees
Haven't got that far as their service is crap.
Was this helpful? Yes
Feb 23,2016
Minithumbup
By:
Feb 23,2016
2 people found
this helpful
I have rented from this company for the past 5 years. I have found all members of staff very helpful. Moved out and check out was completed quickly and my deposit was returned in full. I would use them again if I needed to rent....
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Comment on agent fees
Checked lots of agents fees before moving in and everyone was about the same.
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Apr 22,2015
Minithumbdown
By:
Apr 22,2015
1 people found
this helpful
I felt that all these agents cared about was money! Never have I encountered such arrogance within a company. I felt a target of unfair harassment during a time of ill health in which they were fully aware. I did not recieve an apology and later, recieved my deposit almost a month after ceasing to reside in the property with no communication as to when it was being deposited back into my account- not to mention short of what i was due as the property I rented was left spotless! Thoroughly disapp...
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Nov 03,2014
Minithumbdown
By:
Nov 03,2014
1 people found
this helpful
I've only been a tenant for a short while, but I've found them slow, unhelpful, vicious bullies. I've had to make a payment late - it should have gone over the weekend. However, was called first thing today to say my payment hasn't been made. Fine. I get that. But then they asked 'why haven't you told us before?' ... because you've called me first thing after the weekend? Maybe? The agent used 'we'll have to put that as late payment and it's going on your record' as a threat - not informing b...
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What agent could do to change your mind?
Just be more flexible - I mean, you\'ve never seen anyone in difficulty before????
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Jul 31,2013
Minithumbup
ROSEMARY NAIRN
By:
Jul 31,2013
8 people found
this helpful
I have been with Cowling and Payne from the day they opened for business. They have always managed my properties with total professionalism and, during my frequent absences fro th UK, I can rely on them completely. They also provide many small considerate services which are beyond what I would have expected from an agent, and always in a friendly and courteous way, and have given me much sound advice as I have build my portfolio. It is also my intention to make you of their se...
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Jul 15,2013
Minithumbup
By:
Jul 15,2013
1 people found
this helpful
pretty behind with the times, you cannot even pay using a credit card as they dont have credit card machines, i had to go to the bank and draw out nearly 2 grand, lucky i didnt get mugged on the way back! oh and when i moved out they tried to keep my whole deposit, the guy doing the check out kept saying there was cobwebs when there clearly wasn\'t!! amongst other things! apart from that staff wasnt too bad really, oh and they dont even have a website! despite their lack of modernisation they ar...
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Mar 12,2013
Minithumbup
By:
Mar 12,2013
8 people found
this helpful
The agent was very helpful from start to finish. So good that I rented with them twice. If in the future I needed to rent they would be the only agent I would go to....
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Jan 30,2013
Minithumbup
By:
Jan 30,2013
9 people found
this helpful
I have been renting with cowling & payne for the past four years they are excellent agents The staff are all really friendly and helpful the service we have received has been second to none. i can highly recommend Cowling & Payne to anyone...
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Aug 14,2012
Minithumbdown
By:
Aug 14,2012
5 people found
this helpful
They are only my second agent ever used, but my god they are awful. Take ages to get back to you on anything, ask a simple question, get an answer in six months. Need a repair doing, only took three months, they insisted they were talking to the landlord to try and get an answer, which is fine, but do me a favour and keep me updated!!! Bad customer service, bad attitude, their way is the only way and they are not open to any discussion. When writing emails/letters their vocabulary and concep...
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What agent could do to change your mind?
Gone into liquidation.
Attached Files
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May 17,2011
Minithumbdown
By:
May 17,2011
4 people found
this helpful
Simply awful I'll do everything to avoid using them in the future. Can't supply even the simplest of information when asked. I wonder how they are still in business!...
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Aug 16,2010
Minithumbup
By:
Aug 16,2010
7 people found
this helpful
The service provided by the agents are top class. They have found two wonderful tenants and managed the property well. Thank you, if we need to find another tenant they are our only choice....
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By: LJ
Aug 14, 2012
View all comments (1)
Funny how the two people using this site and have said yes they would use C&P again are both landlords. I suspect you have received such good service as C&P want your money, however for the poor tenants they stitch up continually, they are honestly not interested in and are utter cretins. ...
May 08,2008
Minithumbup
By:
May 08,2008
7 people found
this helpful
excellent in every way, would use again...
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ROSEMARY NAIRN - upload your photo ROSEMARY NAIRN
1 reviews

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Sarah   - upload your photo Sarah
0 reviews

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Michael Lee - no image available Michael Lee
Residential Branch Manager
7 reviews

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Emily  - upload your photo Emily
3 reviews

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