Cowling & Payne

2 Runwell Road
Wickford
Essex
SS11 7AB
01268 730707

Website not available

Properties for Sale
Properties to Rent

“ Excellent service... ”

Jul 14,2018
Minithumbup
By: 'Sam and Russ'
Jul 14,2018
1 people found
this helpful
From day one James and Michael were brilliant. They made the whole moving process (which is stressful at the best of times!) smooth. I communicated with James most days and he was extremely prompt at getting back to me. I believe both James and Michael ...
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Comment on agent fees
Good rate
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“ Very helpful... ”

May 24,2018
Minithumbup
By: 'Mr and Mrs Wilson'
May 24,2018
0 people found
this helpful
James and Micheal both went out of their way to help with a stressful house purchase. Considering they were not our agents they made sure we were always updated and pushed the purchase through as quickly as possible. Even once we moved in they did ...
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Comment on agent fees
NA
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Feb 26,2018
Minithumbup
By: 'Ms J Harrison'
Feb 26,2018
0 people found
this helpful
A very long convoluted chain which resulted in one or two issues along the way. The biggest issue for us was being misled into remaining in a chain that was not complete to retain their fees from multiple sellers in the chain. Once this was ...
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Comment on agent fees
James & Emily were both very helpful and I would definitely recommend them. Michael, took a greater ownership of the bad situation as it unraveled and was more present as the sale progressed. Emma was our first contact - she no longer works for the business......
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By: Michael Lee
Mar 02, 2018
View all comments (1)
Thank you for taking the time to leave your review Ms. Harrison I understand you are disappointed in relation to the time it has taken to progress the sale but we are really happy that the sale is now complete. We do strive to deliver the highest level of service but unfortunately when we are involved in chains sometimes it's out of our control. Thank you for sticking with us through the sales transaction and also for your kind words with regards to the photos and how my team dealt with ...
Nov 14,2017
Minithumbup
By: 'Roy Edmonds'
Nov 14,2017
0 people found
this helpful
The team were very good dealing with myself and the buyer. Communication was helpful when the process slowed down with the solicitors. Marketing was good and listened to any queries or changes that I felt needed to be implemented. They have good local knowledge both ...
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Comment on agent fees
Fees were good.
Was this helpful? Yes
Oct 21,2017
Minithumbup
By: 'Sinead and Lewis'
Oct 21,2017
0 people found
this helpful
We had a very good experience with Cowling and Payne and thought that they were very efficient throughout the process. In addition were very grateful as we were both work full time for Emily to come out the house on a Saturday to show us ...
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Oct 11,2017
Minithumbup
By: 'Mr & Mrs Pearce'
Oct 11,2017
0 people found
this helpful
Cowling & Payne were very efficient with chasing enquiries for our purchase which towards the end there was alot of chasing to do. We had regular updates from them which helped put our minds at ease. We didnt complete until late & a member of ...
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Comment on agent fees
N/A
Was this helpful? Yes
Sep 29,2017
Minithumbup
By: 'Steve Peters'
Sep 29,2017
0 people found
this helpful
As a buyer and landlord .... Good team work and great ethos as a company ... I deal with other estate agents and C&P stand out ...I felt they were really working with me on all aspects and felt part of their team working for ...
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Comment on agent fees
Good
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Sep 04,2017
Minithumbup
By: 'Lianne'
Sep 04,2017
0 people found
this helpful
Emily was helpful, efficient and professional throughout the process of helping me purchase my first property. Everything went smoothly and I couldn't ask for a better service. Thank you. :)...
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Aug 30,2017
Minithumbup
By: 'Sacha'
Aug 30,2017
1 people found
this helpful
Our move all progressed quickly and smoothly. Our queries were answered quickly and effectively at all times. Great service, thank you....
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Aug 30,2017
Minithumbup
By: 'jenny'
Aug 30,2017
0 people found
this helpful
Just sold a property and found the entire team to be efficient and friendly. Was kept well informed during the process and would highly recommend using this professional sales team....
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Comment on agent fees
Good and fair priced fee. Very competitive.
Was this helpful? Yes
Aug 03,2017
Minithumbup
By: 'Elisabeth'
Aug 03,2017
2 people found
this helpful
Both James and Emma were incredibly helpful throughout the purchase procedure of my Runwell property. It made the stress of moving a little more bearable. Thank you!...
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Comment on agent fees
N/A
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Jul 28,2017
Minithumbup
By: 'Wendy Baker'
Jul 28,2017
1 people found
this helpful
Fantastic patient and very attentive staff from lettings through to sales. Have kept us informed every step of the way through a very difficult sale...
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Comment on agent fees
excellent value for money
Was this helpful? Yes
Jul 28,2017
Minithumbup
By: 'Mr and Mrs Hurst'
Jul 28,2017
1 people found
this helpful
We recently sold and bought a property through cowling and payne - Emily and Michael gave us an excellent service and a smooth process...
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Comment on agent fees
Great fee
Was this helpful? Yes
Jul 15,2017
Minithumbup
By: 'Prop'
Jul 15,2017
2 people found
this helpful
From the start of the process to the end completion, Michael and the team provided an excellent service and kept myself updated throughout. Helpful and professional at all times....
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Comment on agent fees
Good value for money.
Was this helpful? Yes
Jun 27,2017
Minithumbup
By: 'Vivo'
Jun 27,2017
2 people found
this helpful
Very happy with the service provided by Cowling & Payne. It took a bit of time to find a buyer but this didn't deter Michael's enthusiasm to secure a deal for us - once a buyer was found their sales progression was first class so ...
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Comment on agent fees
great value
Was this helpful? Yes
May 25,2017
Minithumbup
By: 'CP'
May 25,2017
2 people found
this helpful
Was very pleased with the service I received especially, as a couple of the initial sales did not go ahead. Michael and his team were pro-active when this happened and remarketed the property in a timely fashion. They had followed up with the solicitor and ...
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Comment on agent fees
Good sellers fees and property managment fees
Was this helpful? Yes
May 02,2017
Minithumbup
By: 'Very Pleased Γ°ΕΈβ€˜Β'
May 02,2017
2 people found
this helpful
Just completed on our brand new home we are so pleased !!! Γ°ΕΈΒ€β€”Γ°ΕΈΒ€β€” Can't thank Cowling Payne enough for all there hard work had a few delays being a new build but I just wanted to say how helpful and professional Michael and his team were Great ...
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Comment on agent fees
Only purchased no fee charged
Was this helpful? Yes
May 02,2017
Minithumbup
By: 'Trevor Sayers'
May 02,2017
2 people found
this helpful
Extremely friendly and competent team, that understands the housing market, and kept cool and calm in the heat of the moment....
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Comment on agent fees
Good
Was this helpful? Yes
Apr 09,2017
Minithumbup
By: 'Tina'
Apr 09,2017
3 people found
this helpful
Cowling & Payne, Professional with that extra personal touch. Michael, Emily and James were excellent The team were always available consistent and acted at all times with regards to my wishes. When the sale had been agreed I was kept informed the whole step of ...
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Comment on agent fees
Excellent value for money
Was this helpful? Yes
Apr 08,2017
Minithumbup
By: 'Yorkshire Hammer'
Apr 08,2017
3 people found
this helpful
I listed my property with Cowling and Payne for sale after speaking with Michael. I felt that their commission rate was very reasonable compared to some of the multinational agents and that they had more knowledge of the area. Compared to what online only agents ...
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Comment on agent fees
Very reasonable rate of commission especially compared to online only agents and national agents
Was this helpful? Yes
Dec 27,2016
Minithumbdown
By: 'The little man'
Dec 27,2016
2 people found
this helpful
Rented a property off of these robbing monkeys was told when viewing the property the fee was only £300 so though that was reasonable untill i handed my money over which is non refundable then told they needed an extra £195.00 for legal fees thought ...
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Comment on agent fees
Extortion
Was this helpful? Yes
Dec 11,2016
Minithumbup
By: 'Nicole'
Dec 11,2016
3 people found
this helpful
Due to being my first time getting on to the property ladder, I didn't have much of an idea of what was fully entitled and what was needed. Fortunately for me, when contacting the staff at Cowling & Payne they was always very helpful and ...
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Comment on agent fees
Very good
Was this helpful? Yes
Dec 06,2016
Minithumbup
By: 'Leigh'
Dec 06,2016
4 people found
this helpful
Having lived in my property for 20 years and having to sell due to a seperation I really had no idea where to start. The staff at cowling and payne have been brilliant and guided me through the whole transaction. I work shift hours so can ...
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Comment on agent fees
Very good
Was this helpful? Yes
Nov 17,2016
Minithumbup
By: 'Chelsea'
Nov 17,2016
4 people found
this helpful
Having never sold a property before the task did seem daunting and to be honest a little scary. My wife and I had heard all these horror stories of estate agents and were not filled with much confidence having met a few, we was looking ...
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Comment on agent fees
we felt the fees was very good and we wasn't tied in to a lengthy contract.
Was this helpful? Yes
Nov 05,2016
Minithumbup
By: 'Melanie'
Nov 05,2016
4 people found
this helpful
My experience with Cowling And Payne from the beginning was a pleasurable one. From the outset from when i made the application for the property I always found their staff friendly and helpful and for the duration of my Tenancy my opinion did not change, ...
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Comment on agent fees
The fee's with this agent were standard for the area in my experience.
Was this helpful? Yes
Jul 26,2016
Minithumbdown
By: 'RB'
Jul 26,2016
3 people found
this helpful
I don't the know the individual staff members. But im not surprised these agents have properties that don't sell for ages because they don't answer their phone and when they do the staff are so rude and arrogant, they don't care about you as a ...
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Comment on agent fees
Haven't got that far as their service is crap.
Was this helpful? Yes
Feb 23,2016
Minithumbup
By: 'Megs'
Feb 23,2016
4 people found
this helpful
I have rented from this company for the past 5 years. I have found all members of staff very helpful. Moved out and check out was completed quickly and my deposit was returned in full. I would use them again if I needed to rent....
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Comment on agent fees
Checked lots of agents fees before moving in and everyone was about the same.
Was this helpful? Yes
Apr 22,2015
Minithumbdown
By: 'Amber'
Apr 22,2015
2 people found
this helpful
I felt that all these agents cared about was money! Never have I encountered such arrogance within a company. I felt a target of unfair harassment during a time of ill health in which they were fully aware. I did not recieve an apology and ...
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Was this helpful? Yes
Nov 03,2014
Minithumbdown
By: 'UngratefulSoul'
Nov 03,2014
2 people found
this helpful
I've only been a tenant for a short while, but I've found them slow, unhelpful, vicious bullies. I've had to make a payment late - it should have gone over the weekend. However, was called first thing today to say my payment hasn't been made. ...
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What agent could do to change your mind?
Just be more flexible - I mean, you\'ve never seen anyone in difficulty before????
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Jul 31,2013
Minithumbup
By: 'de beauvoir sarl llp'
Jul 31,2013
10 people found
this helpful
I have been with Cowling and Payne from the day they opened for business. They have always managed my properties with total professionalism and, during my frequent absences fro th UK, I can rely on them completely. They also provide many small considerate services which ...
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