“We recently sold our house in Molesey and were very ......”
5 Star Review
Oct 23,2016
By: 'Jane'
Oct 23,2016
Branch: Woking, Surrey House, 46 Commercial Way
Services: Sales (as a Vendor)
Sold price: £420000 Would you recommend?: Yes
Postcode: KT8
Branch: Woking, Surrey House, 46 Commercial Way
Sales (as a Vendor)
Sold price: £420000 Postcode: KT8
0people found this helpful
We recently sold our house in Molesey and were very happy with the excellent and professional service provided by Jack Walton at County Property Management. Although the company were working outside their usual area, they swiftly got the property on the market and arranged viewings. ... read full review
“My wife and I had (separately and together ) rented from 9 ......”
1 Star Review
Sep 02,2015
By: 'John67'
Sep 02,2015
Branch: Woking, Surrey House, 46 Commercial Way
Services: Lettings (as a Tenant)
Rent PCM: £1100 Would you recommend?: No
Postcode: GU22
Branch: Woking, Surrey House, 46 Commercial Way
Lettings (as a Tenant)
Rent PCM: £1100 Postcode: GU22
3people found this helpful
My wife and I had (separately and together ) rented from 9 different landlords over the previous 12 years and have never had a single problem with any of the houses or landlords, in fact both of us had glowing references from previous landlords. From the moment we ... read full review
“Great at finding good quality tenants quickly, staff very helpful ......”
4 Star Review
Jan 16,2015
By: 'New Landlord'
Jan 16,2015
Branch: Woking, Surrey House, 46 Commercial Way
Services: Lettings (as a Landlord)
Rent PCM: £1000 Would you recommend?: Yes
Postcode: gu22
Branch: Woking, Surrey House, 46 Commercial Way
Lettings (as a Landlord)
Rent PCM: £1000 Postcode: gu22
0people found this helpful
Great at finding good quality tenants quickly, staff very helpful and friendly.
Downside is the inventory is not always accurate and needs amending! but otherwise great... read full review
“I was very pleased to work with such a professional ......”
5 Star Review
Jan 15,2015
By: 'Muriel'
Jan 15,2015
Branch: Woking, Surrey House, 46 Commercial Way
Services: Lettings (as a Tenant)
Rent PCM: £1000 Would you recommend?: Yes
Postcode: GU22
Branch: Woking, Surrey House, 46 Commercial Way
Lettings (as a Tenant)
Rent PCM: £1000 Postcode: GU22
0people found this helpful
I was very pleased to work with such a professional agency. As I moved to the UK from abroad, I had many questions and concerns and the agency was very helpful and responsive and helped me in all matters.
Very recommendable in all belongings; property ... read full review
“CPM sourced a potential tenant well ahead of the previous ......”
5 Star Review
Nov 06,2014
By: 'Andy'
Nov 06,2014
Branch: Woking, Surrey House, 46 Commercial Way
Services: Lettings (as a Landlord)
Rent PCM: £1495 Would you recommend?: Yes
Postcode: GU21
Branch: Woking, Surrey House, 46 Commercial Way
Lettings (as a Landlord)
Rent PCM: £1495 Postcode: GU21
0people found this helpful
CPM sourced a potential tenant well ahead of the previous tenants moving out. Sadly we weren't able to finalize the tenancy and the property was put back on the market. 24 hours later a new tenant was in place. Paperwork was all sorted out in a ... read full review
“We have now been with County Property Management for over ......”
5 Star Review
Oct 08,2014
By: 'Charles and June Vieira'
Oct 08,2014
Branch: Woking, Surrey House, 46 Commercial Way
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: GU22
Branch: Woking, Surrey House, 46 Commercial Way
Lettings (as a Landlord)
Postcode: GU22
0people found this helpful
We have now been with County Property Management for over a decade and are extremely
pleased with their friendly assistance, advice and help with the caring of our property.
We have now purchased another property and again County has helped in having the property
beautifully ... read full review
“James gave me really helpful and honest advice regarding the ......”
5 Star Review
Aug 08,2014
By: 'Mike'
Aug 08,2014
Branch: Woking, Surrey House, 46 Commercial Way
Services: Lettings (as a Landlord)
Rent PCM: £1000 Would you recommend?: Yes
Postcode: GU22
Branch: Woking, Surrey House, 46 Commercial Way
Lettings (as a Landlord)
Rent PCM: £1000 Postcode: GU22
0people found this helpful
James gave me really helpful and honest advice regarding the potential letting value and the preparation of the flat. He also tactfully suggested reviewing the letting price given the market at the time I was trying to let the property. The team at County property ... read full review
“This company was working at the edge of their normal ......”
5 Star Review
Aug 07,2014
By: 'Richardson'
Aug 07,2014
Branch: Woking, Surrey House, 46 Commercial Way
Services: Lettings (as a Landlord)
Rent PCM: £895 Would you recommend?: Yes
Postcode: GU4
Branch: Woking, Surrey House, 46 Commercial Way
Lettings (as a Landlord)
Rent PCM: £895 Postcode: GU4
0people found this helpful
This company was working at the edge of their normal service area but nevertheless provided an excellent service, visiting the property as many times as needed to view, take photos, meet us (the landlords), show prospective tenants around and conduct a detailed inventory and condition ... read full review
“Great agency, quickly found the ideal property, clear communication throughout ......”
5 Star Review
Jun 30,2014
By: 'Andy Guile'
Jun 30,2014
Branch: Woking, Surrey House, 46 Commercial Way
Services: Lettings (as a Tenant)
Rent PCM: £900 Would you recommend?: Yes
Postcode: gu21
Branch: Woking, Surrey House, 46 Commercial Way
Lettings (as a Tenant)
Rent PCM: £900 Postcode: gu21
0people found this helpful
Great agency, quickly found the ideal property, clear communication throughout the process, no drama on termination of lease. Reasonable fees and a professional approach.... read full review
“Tenants - avoid if you can!!!
County Property Management carried ......”
1 Star Review
Jun 24,2014
By: 'tenant woking'
Jun 24,2014
Branch: Woking, Surrey House, 46 Commercial Way
Services: Lettings (as a Tenant)
Rent PCM: £785 Would you recommend?: No
Postcode: GU22
Branch: Woking, Surrey House, 46 Commercial Way
Lettings (as a Tenant)
Rent PCM: £785 Postcode: GU22
4people found this helpful
Tenants - avoid if you can!!!
County Property Management carried out the checkout and read wrong gas meter. We could not settle the gas bill for a month, because our account manager would not listen to us. 2nd member of staff was dismissive, almost rude ... read full review
What agent could do to change your mind?
First of all to apologise for what has happened and properly review our complain - only then can they improve the quality of customer service.
View all comments
(1)
Dear Tenant Woking,
Thank you for your feedback.
Firstly, we regret that you are disappointed with some elements of your experience with us. County Property Management are a long established and highly regarded local company and much of our business comes from recommendation and also previous tenants returning in later years as landlords due to their excellent experiences with us.
Obviously it is hard to comment today on the key issue from seven years ago, but so far as I can see from ...
“I really enjoy the professionalism of this agent. From the ......”
5 Star Review
Jun 13,2014
By: 'M Woodman'
Jun 13,2014
Branch: Woking, Surrey House, 46 Commercial Way
Services: Lettings (as a Landlord)
Rent PCM: £1100 Would you recommend?: Yes
Postcode: GU21
Branch: Woking, Surrey House, 46 Commercial Way
Lettings (as a Landlord)
Rent PCM: £1100 Postcode: GU21
0people found this helpful
I really enjoy the professionalism of this agent. From the initial contact until the flat was rented they were helpful and easy to deal with. So far it has been a very positive experience as they got a tenant within the time frame I specified.... read full review
“Friendly, helpful, professional assistance at all times from every member ......”
5 Star Review
May 11,2014
By: 'minley'
May 11,2014
Branch: Woking, Surrey House, 46 Commercial Way
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: GU21
Branch: Woking, Surrey House, 46 Commercial Way
Lettings (as a Tenant)
Postcode: GU21
0people found this helpful
Friendly, helpful, professional assistance at all times from every member of staff I\'ve dealt with at County Property Management:
- always gave me reliable and accurate information.
- explained all fees clearly and openly so no nasty surprises
- never any problems with tenancy ... read full review
“I recently had a property in central woking available to ......”
5 Star Review
May 07,2014
By: 'Mr P Cooper'
May 07,2014
Branch: Woking, Surrey House, 46 Commercial Way
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: SO51
Branch: Woking, Surrey House, 46 Commercial Way
Lettings (as a Landlord)
Postcode: SO51
0people found this helpful
I recently had a property in central woking available to let. I had been in contact with County Properties (James) previously and thought him very professional, however using two agents to advertise the property previously, the other agent won out that time. That proved to ... read full review
“Very attentive service leading up to the letting. In fact ......”
5 Star Review
May 02,2014
By: 'CH'
May 02,2014
Branch: Woking, Surrey House, 46 Commercial Way
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: KT16
Branch: Woking, Surrey House, 46 Commercial Way
Lettings (as a Landlord)
Postcode: KT16
0people found this helpful
Very attentive service leading up to the letting. In fact it was so efficient, I had trouble keeping up with events and wonder if I could have been kept in touch a little more with progress. But within 2 days of buying an apartment they had ... read full review
“I was very impressed with County Property Management , this is ......”
5 Star Review
May 02,2014
By: 'SIAN'
May 02,2014
Branch: Woking, Surrey House, 46 Commercial Way
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: GU22
Branch: Woking, Surrey House, 46 Commercial Way
Lettings (as a Landlord)
Postcode: GU22
0people found this helpful
I was very impressed with County Property Management , this is our first purchase of a flat which needed to be fully furnished and James Guyton in particular was very willing to spend time discussing the Woking rental market , what we needed to put in the ... read full review
“As a new landlord, I have been very pleased with ......”
5 Star Review
Apr 29,2014
By: 'Paul Stephens'
Apr 29,2014
Branch: Woking, Surrey House, 46 Commercial Way
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: GU22
Branch: Woking, Surrey House, 46 Commercial Way
Lettings (as a Landlord)
Postcode: GU22
0people found this helpful
As a new landlord, I have been very pleased with the way County Property Management dealt with my letting so promptly and professionally. From initial contact some time ago as a prospective landlord they provided sound and realistic advice, proactively kept in touch and were ... read full review
“Can\'t fault the service - we\'re new landlords ......”
5 Star Review
Mar 07,2014
By: 'AT'
Mar 07,2014
Branch: Woking, Surrey House, 46 Commercial Way
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: GU22
Branch: Woking, Surrey House, 46 Commercial Way
Lettings (as a Landlord)
Postcode: GU22
0people found this helpful
Can\'t fault the service - we\'re new landlords and have let two properties, both of which had tenants in within two weeks of completion. All my questions get answered straight away in the most helpful fashion, (advice is often given before it\'s ... read full review
“County is such a disappointment - and literally charge the ......”
1 Star Review
Feb 20,2014
By: 'SurreyGuy'
Feb 20,2014
Branch: Woking, Surrey House, 46 Commercial Way
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: GU22
Branch: Woking, Surrey House, 46 Commercial Way
Lettings (as a Tenant)
Postcode: GU22
2people found this helpful
County is such a disappointment - and literally charge the tenant for walking through the door or lifting the phone - This coupled with the fact that the staff all seem to think so highly of themselves, this makes them very unapproachable in my opinion. ... read full review
What agent could do to change your mind?
Shown the respect and service levels that tenants deserve.
View all comments
(1)
Dear Surrey Guy,
Thank you for your comments. I am sorry to hear that you are so disappointed by your experience with us and if you would like to contact me personally then I would be happy to investigate any specific issues there may have been with your tenancy, as your review is not specific.
I can assure you that we do take customer service very seriously and whilst we are appointed and employed by the landlord and as such we act primarily on their behalf, we also do our utmost to ensure t ...
“We first asked County for advice on the type of ......”
5 Star Review
Feb 04,2014
By: 'MN'
Feb 04,2014
Branch: Woking, Surrey House, 46 Commercial Way
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: GU21
Branch: Woking, Surrey House, 46 Commercial Way
Lettings (as a Landlord)
Postcode: GU21
0people found this helpful
We first asked County for advice on the type of property we should be looking at to maximise our return. James was extremely helpful in this regard, advising on rentability and rental income within hours of our sending an email with the property details. After ... read full review
“James and Kate did an excellent job introducing a first ......”
5 Star Review
Jan 20,2014
By: 'Joanne Eldridge'
Jan 20,2014
Branch: Woking, Surrey House, 46 Commercial Way
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: GU22
Branch: Woking, Surrey House, 46 Commercial Way
Lettings (as a Landlord)
Postcode: GU22
0people found this helpful
James and Kate did an excellent job introducing a first class tenant for my property. I had several viewings shortly after placing my flat with County and it was let within one month. The whole process was handled promptly, professionally and was totally stress free. ... read full review
“We would hIghly recommend county property. A friendly and professional ......”
5 Star Review
Dec 23,2013
By: 'Mr and mrs k'
Dec 23,2013
Branch: Woking, Surrey House, 46 Commercial Way
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: Gu21
Branch: Woking, Surrey House, 46 Commercial Way
Lettings (as a Tenant)
Postcode: Gu21
0people found this helpful
We would hIghly recommend county property. A friendly and professional team who were keen to find the right property to suit our requirements. Katy was very knowledgeable about the Woking lettings market and a pleasure to deal with.... read full review
“I have been a landlord with County Property Management for 7 ......”
5 Star Review
Dec 03,2013
By: 'Andy Sutton'
Dec 03,2013
Branch: Woking, Surrey House, 46 Commercial Way
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: GU22
Branch: Woking, Surrey House, 46 Commercial Way
Lettings (as a Landlord)
Postcode: GU22
0people found this helpful
I have been a landlord with County Property Management for 7 years, during which we have seen a number of tenants pass through the property. I have always found the Management Team to be fast, efficient and accurate in their assessment and handling of the numerous ... read full review
“I have only been working with County Properties for the ......”
5 Star Review
Dec 03,2013
By: 'Linda'
Dec 03,2013
Branch: Woking, Surrey House, 46 Commercial Way
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: GU22
Branch: Woking, Surrey House, 46 Commercial Way
Lettings (as a Landlord)
Postcode: GU22
0people found this helpful
I have only been working with County Properties for the past nine months but in that time everyone at the company has been very, very helpful in terms of the initially letting of my flat, which included a very detailed inventory; something important to all ... read full review
“We have found James & his staff to be very professional & ......”
5 Star Review
Dec 02,2013
By: 'Mary'
Dec 02,2013
Branch: Woking, Surrey House, 46 Commercial Way
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: GU22
Branch: Woking, Surrey House, 46 Commercial Way
Lettings (as a Landlord)
Postcode: GU22
0people found this helpful
We have found James & his staff to be very professional & supportive in helping us as first time landlords to get our new property ready for the rental market. The property was rented in less than 2 weeks keeping us updated as the the property was shown ... read full review
“James was confident and clear about the rental market within ......”
4 Star Review
Nov 04,2013
By: 'David'
Nov 04,2013
Branch: Woking, Surrey House, 46 Commercial Way
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: GU21
Branch: Woking, Surrey House, 46 Commercial Way
Lettings (as a Landlord)
Postcode: GU21
0people found this helpful
James was confident and clear about the rental market within Woking. James explain the best market for the property to be marketed and what could be achieved in the rental market. Gave a clear guide of what County Properties can do to help the process ... read full review
“First time Landlord. When embarking on the road to finding ......”
4 Star Review
Oct 23,2013
By: 'Lynn'
Oct 23,2013
Branch: Woking, Surrey House, 46 Commercial Way
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: GU21
Branch: Woking, Surrey House, 46 Commercial Way
Lettings (as a Landlord)
Postcode: GU21
0people found this helpful
First time Landlord. When embarking on the road to finding a property I decided to find an agent in Woking to assist me. I struck gold when I met James Guyton, who has assisted me throughout the whole process of viewing, purchasing and then finding ... read full review
“I found County Property management an unyielding company with staff ......”
1 Star Review
Oct 09,2013
By: 'Carola'
Oct 09,2013
Branch: Woking, Surrey House, 46 Commercial Way
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: GU21
Branch: Woking, Surrey House, 46 Commercial Way
Lettings (as a Tenant)
Postcode: GU21
2people found this helpful
I found County Property management an unyielding company with staff that treated you (the tenant) like a second class citizen. I would never recommend anyone have dealings with the company. On vacating the property, we cleaned the property, then were forced to spend an additional £350 ... read full review
What agent could do to change your mind?
rent from a private landlord, or Waterfalls (a lovely company)
View all comments
(1)
Hello Carola,
Thank you for your review.
We are disappointed to hear that you feel so disappointed with the service you have received from us in this instance.
Unfortunately, tenants often feel aggrieved when monies are deducted from the deposit. However, the issues you have mentioned - garden, light bulbs - are tenant responsibilities for which the landlord is fully entitled to claim.
Likewise, professional cleaning upon departure, whilst expensive, is a normal requirement and although t ...
“This has been my first venture into the buy-to-let market. ......”
5 Star Review
Oct 03,2013
By: 'Janek Formella'
Oct 03,2013
Branch: Woking, Surrey House, 46 Commercial Way
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: GU22
Branch: Woking, Surrey House, 46 Commercial Way
Lettings (as a Landlord)
Postcode: GU22
0people found this helpful
This has been my first venture into the buy-to-let market. James was kind enough to offer market insight and guidance well in advance of the actual purchase. Acting upon this I was able to acquire a property and had it let for asking price within ... read full review
“Being new to the \'buy to let\' market, I ......”
5 Star Review
Oct 02,2013
By: 'David'
Oct 02,2013
Branch: Woking, Surrey House, 46 Commercial Way
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: GU22
Branch: Woking, Surrey House, 46 Commercial Way
Lettings (as a Landlord)
Postcode: GU22
1people found this helpful
Being new to the \'buy to let\' market, I did a little research myself, then later upon a recommendation, visited CPM and talked to James. We had various meetings where he always found the time to answer my many questions both factually and informatively. ... read full review
“We have let our property through County Properties and happywitht ......”
5 Star Review
Aug 16,2013
By: 'Dhokis'
Aug 16,2013
Branch: Woking, Surrey House, 46 Commercial Way
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: GU21
Branch: Woking, Surrey House, 46 Commercial Way
Lettings (as a Landlord)
Postcode: GU21
0people found this helpful
We have let our property through County Properties and happywitht the way the process was dealt. The are all friendly and always helpful when called into the branch often without any appointment. They fount a tenant within a very short time.... read full review