County Property Management
4.6/5, 69 reviews
93% recommended
100% sales valuation accuracy
100% sales fee satisfaction
80% lettings valuation accuracy
70% lettings fee satisfaction
Since 1982 County Property Management Limited has grown to become one of the most successful lettings specialist in the West Surrey area. show more Since 1982 County Property Management Limited has grown to become one of the most successful lettings specialist in the West Surrey area.

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Latest Reviews

 View all Reviews 69
23rd Oct 2016
reviewed by 'Jane'
“We recently sold our house in Molesey and were very happy with the excellent and professional service provided by Jack ......”
2nd Sep 2015
reviewed by 'John67'
“My wife and I had (separately and together ) rented from 9 different landlords over the previous 12 years and have never had ......”
16th Jan 2015
reviewed by 'New Landlord'
“Great at finding good quality tenants quickly, staff very helpful and friendly.Downside is the inventory is not always accurate ......”
15th Jan 2015
reviewed by 'Muriel'
“I was very pleased to work with such a professional agency. As I moved to the UK from abroad, I ......”
6th Nov 2014
reviewed by 'Andy'
“CPM sourced a potential tenant well ahead of the previous tenants moving out. Sadly we weren't able to finalize the ......”
8th Oct 2014
reviewed by 'Charles and June Vieira'
“We have now been with County Property Management for over a decade and are extremelypleased with their friendly assistance, advice ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £420,000 £420,000
Lettings 80% 70% £750 £1,495
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
51 0 12 5 1 0 0 0 0 0
Areas covered
  • GU21
    GU22
    GU24
    KT14 6
    GU1
    GU2
    GU6
Address

Surrey House, 46 Commercial Way
Woking
Surrey
GU21 6HW
01483 883900

update staff | update details

Opening Hours
  • Monday: 09:00 - 18:00
  • Tuesday: 09:00 - 18:00
  • Wednesday: 09:00 - 18:00
  • Thursday: 09:00 - 18:00
  • Friday: 09:00 - 18:00
  • Saturday: 09:00 - 17:00
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Rankings
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Estate agents
Letting agents
Latest Properties to Rent   73
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“We recently sold our house in Molesey and were very ......”

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Oct 23,2016
Minithumbup
By: 'Jane'
Oct 23,2016
0 people found
this helpful
We recently sold our house in Molesey and were very happy with the excellent and professional service provided by Jack Walton at County Property Management. Although the company were working outside their usual area, they swiftly got the property on the market and arranged viewings. ...
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Comment on agent fees
very competitive
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“My wife and I had (separately and together ) rented from 9 ......”

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Sep 02,2015
Minithumbdown
By: 'John67'
Sep 02,2015
3 people found
this helpful
My wife and I had (separately and together ) rented from 9 different landlords over the previous 12 years and have never had a single problem with any of the houses or landlords, in fact both of us had glowing references from previous landlords. From the moment we ...
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What agent could do to change your mind?
Money for nothing.
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Comment on agent fees
Money for nothing.
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“Great at finding good quality tenants quickly, staff very helpful ......”

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Jan 16,2015
Minithumbup
By: 'New Landlord'
Jan 16,2015
0 people found
this helpful
Great at finding good quality tenants quickly, staff very helpful and friendly. Downside is the inventory is not always accurate and needs amending! but otherwise great...
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“I was very pleased to work with such a professional ......”

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Jan 15,2015
Minithumbup
By: 'Muriel'
Jan 15,2015
0 people found
this helpful
I was very pleased to work with such a professional agency. As I moved to the UK from abroad, I had many questions and concerns and the agency was very helpful and responsive and helped me in all matters. Very recommendable in all belongings; property ...
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Comment on agent fees
fair
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“CPM sourced a potential tenant well ahead of the previous ......”

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Nov 06,2014
Minithumbup
By: 'Andy'
Nov 06,2014
0 people found
this helpful
CPM sourced a potential tenant well ahead of the previous tenants moving out. Sadly we weren't able to finalize the tenancy and the property was put back on the market. 24 hours later a new tenant was in place. Paperwork was all sorted out in a ...
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“We have now been with County Property Management for over ......”

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Oct 08,2014
Minithumbup
By: 'Charles and June Vieira'
Oct 08,2014
0 people found
this helpful
We have now been with County Property Management for over a decade and are extremely pleased with their friendly assistance, advice and help with the caring of our property. We have now purchased another property and again County has helped in having the property beautifully ...
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“James gave me really helpful and honest advice regarding the ......”

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Aug 08,2014
Minithumbup
By: 'Mike'
Aug 08,2014
0 people found
this helpful
James gave me really helpful and honest advice regarding the potential letting value and the preparation of the flat. He also tactfully suggested reviewing the letting price given the market at the time I was trying to let the property. The team at County property ...
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“This company was working at the edge of their normal ......”

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Aug 07,2014
Minithumbup
By: 'Richardson'
Aug 07,2014
0 people found
this helpful
This company was working at the edge of their normal service area but nevertheless provided an excellent service, visiting the property as many times as needed to view, take photos, meet us (the landlords), show prospective tenants around and conduct a detailed inventory and condition ...
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“Great agency, quickly found the ideal property, clear communication throughout ......”

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Jun 30,2014
Minithumbup
By: 'Andy Guile'
Jun 30,2014
0 people found
this helpful
Great agency, quickly found the ideal property, clear communication throughout the process, no drama on termination of lease. Reasonable fees and a professional approach....
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“Tenants - avoid if you can!!!County Property Management carried ......”

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Jun 24,2014
Minithumbdown
By: 'tenant woking'
Jun 24,2014
5 people found
this helpful
Tenants - avoid if you can!!! County Property Management carried out the checkout and read wrong gas meter. We could not settle the gas bill for a month, because our account manager would not listen to us. 2nd member of staff was dismissive, almost rude ...
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What agent could do to change your mind?
First of all to apologise for what has happened and properly review our complain - only then can they improve the quality of customer service.
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By: James Guyton
Jul 03, 2014
View all comments (1)
Dear Tenant Woking, Thank you for your feedback. Firstly, we regret that you are disappointed with some elements of your experience with us. County Property Management are a long established and highly regarded local company and much of our business comes from recommendation and also previous tenants returning in later years as landlords due to their excellent experiences with us. Obviously it is hard to comment today on the key issue from seven years ago, but so far as I can see from ...

“I really enjoy the professionalism of this agent. From the ......”

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Jun 13,2014
Minithumbup
By: 'M Woodman'
Jun 13,2014
0 people found
this helpful
I really enjoy the professionalism of this agent. From the initial contact until the flat was rented they were helpful and easy to deal with. So far it has been a very positive experience as they got a tenant within the time frame I specified....
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“Friendly, helpful, professional assistance at all times from every member ......”

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May 11,2014
Minithumbup
By: 'minley'
May 11,2014
0 people found
this helpful
Friendly, helpful, professional assistance at all times from every member of staff I've dealt with at County Property Management: - always gave me reliable and accurate information. - explained all fees clearly and openly so no nasty surprises - never any problems with tenancy renewals, ...
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“I recently had a property in central woking available to ......”

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May 07,2014
Minithumbup
By: 'Mr P Cooper'
May 07,2014
0 people found
this helpful
I recently had a property in central woking available to let. I had been in contact with County Properties (James) previously and thought him very professional, however using two agents to advertise the property previously, the other agent won out that time. That proved to ...
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“Very attentive service leading up to the letting. In fact ......”

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May 02,2014
Minithumbup
By: 'CH'
May 02,2014
0 people found
this helpful
Very attentive service leading up to the letting. In fact it was so efficient, I had trouble keeping up with events and wonder if I could have been kept in touch a little more with progress. But within 2 days of buying an apartment they had ...
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“I was very impressed with County Property Management , this is ......”

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May 02,2014
Minithumbup
By: 'SIAN'
May 02,2014
0 people found
this helpful
I was very impressed with County Property Management , this is our first purchase of a flat which needed to be fully furnished and James Guyton in particular was very willing to spend time discussing the Woking rental market , what we needed to put in the ...
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“As a new landlord, I have been very pleased with ......”

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Apr 29,2014
Minithumbup
By: 'Paul Stephens'
Apr 29,2014
0 people found
this helpful
As a new landlord, I have been very pleased with the way County Property Management dealt with my letting so promptly and professionally. From initial contact some time ago as a prospective landlord they provided sound and realistic advice, proactively kept in touch and were ...
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“Can't fault the service - we're new landlords and have ......”

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Mar 07,2014
Minithumbup
By: 'AT'
Mar 07,2014
0 people found
this helpful
Can't fault the service - we're new landlords and have let two properties, both of which had tenants in within two weeks of completion. All my questions get answered straight away in the most helpful fashion, (advice is often given before it's asked for too, ...
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“County is such a disappointment - and literally charge the ......”

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Feb 20,2014
Minithumbdown
By: 'SurreyGuy'
Feb 20,2014
2 people found
this helpful
County is such a disappointment - and literally charge the tenant for walking through the door or lifting the phone - This coupled with the fact that the staff all seem to think so highly of themselves, this makes them very unapproachable in my opinion. ...
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What agent could do to change your mind?
Shown the respect and service levels that tenants deserve.
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By: James Guyton
Mar 07, 2014
View all comments (1)
Dear Surrey Guy, Thank you for your comments. I am sorry to hear that you are so disappointed by your experience with us and if you would like to contact me personally then I would be happy to investigate any specific issues there may have been with your tenancy, as your review is not specific. I can assure you that we do take customer service very seriously and whilst we are appointed and employed by the landlord and as such we act primarily on their behalf, we also do our utmost to ensure t ...

“We first asked County for advice on the type of ......”

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Feb 04,2014
Minithumbup
By: 'MN'
Feb 04,2014
0 people found
this helpful
We first asked County for advice on the type of property we should be looking at to maximise our return. James was extremely helpful in this regard, advising on rentability and rental income within hours of our sending an email with the property details. After ...
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“James and Kate did an excellent job introducing a first ......”

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Jan 20,2014
Minithumbup
By: 'Joanne Eldridge'
Jan 20,2014
0 people found
this helpful
James and Kate did an excellent job introducing a first class tenant for my property. I had several viewings shortly after placing my flat with County and it was let within one month. The whole process was handled promptly, professionally and was totally stress free. ...
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“We would hIghly recommend county property. A friendly and professional ......”

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Dec 23,2013
Minithumbup
By: 'Mr and mrs k'
Dec 23,2013
0 people found
this helpful
We would hIghly recommend county property. A friendly and professional team who were keen to find the right property to suit our requirements. Katy was very knowledgeable about the Woking lettings market and a pleasure to deal with....
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“I have been a landlord with County Property Management for 7 ......”

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Dec 03,2013
Minithumbup
By: 'Andy Sutton'
Dec 03,2013
0 people found
this helpful
I have been a landlord with County Property Management for 7 years, during which we have seen a number of tenants pass through the property. I have always found the Management Team to be fast, efficient and accurate in their assessment and handling of the numerous ...
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“I have only been working with County Properties for the ......”

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Dec 03,2013
Minithumbup
By: 'Linda'
Dec 03,2013
0 people found
this helpful
I have only been working with County Properties for the past nine months but in that time everyone at the company has been very, very helpful in terms of the initially letting of my flat, which included a very detailed inventory; something important to all ...
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“We have found James & his staff to be very professional & ......”

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Dec 02,2013
Minithumbup
By: 'Mary'
Dec 02,2013
0 people found
this helpful
We have found James & his staff to be very professional & supportive in helping us as first time landlords to get our new property ready for the rental market. The property was rented in less than 2 weeks keeping us updated as the the property was shown ...
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“James was confident and clear about the rental market within ......”

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Nov 04,2013
Minithumbup
By: 'David'
Nov 04,2013
0 people found
this helpful
James was confident and clear about the rental market within Woking. James explain the best market for the property to be marketed and what could be achieved in the rental market. Gave a clear guide of what County Properties can do to help the process ...
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“First time Landlord. When embarking on the road to finding ......”

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Oct 23,2013
Minithumbup
By: 'Lynn'
Oct 23,2013
0 people found
this helpful
First time Landlord. When embarking on the road to finding a property I decided to find an agent in Woking to assist me. I struck gold when I met James Guyton, who has assisted me throughout the whole process of viewing, purchasing and then finding ...
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“I found County Property management an unyielding company with staff ......”

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Oct 09,2013
Minithumbdown
By: 'Carola'
Oct 09,2013
2 people found
this helpful
I found County Property management an unyielding company with staff that treated you (the tenant) like a second class citizen. I would never recommend anyone have dealings with the company. On vacating the property, we cleaned the property, then were forced to spend an additional £350 ...
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What agent could do to change your mind?
rent from a private landlord, or Waterfalls (a lovely company)
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By: James Guyton
Oct 09, 2013
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Hello Carola, Thank you for your review. We are disappointed to hear that you feel so disappointed with the service you have received from us in this instance. Unfortunately, tenants often feel aggrieved when monies are deducted from the deposit. However, the issues you have mentioned - garden, light bulbs - are tenant responsibilities for which the landlord is fully entitled to claim. Likewise, professional cleaning upon departure, whilst expensive, is a normal requirement and although t ...

“This has been my first venture into the buy-to-let market. ......”

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Oct 03,2013
Minithumbup
By: 'Janek Formella'
Oct 03,2013
0 people found
this helpful
This has been my first venture into the buy-to-let market. James was kind enough to offer market insight and guidance well in advance of the actual purchase. Acting upon this I was able to acquire a property and had it let for asking price within ...
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“Being new to the 'buy to let' market, I did ......”

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Oct 02,2013
Minithumbup
By: 'David'
Oct 02,2013
1 people found
this helpful
Being new to the 'buy to let' market, I did a little research myself, then later upon a recommendation, visited CPM and talked to James. We had various meetings where he always found the time to answer my many questions both factually and informatively. Everything ...
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“We have let our property through County Properties and happywitht ......”

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Aug 16,2013
Minithumbup
By: 'Dhokis'
Aug 16,2013
0 people found
this helpful
We have let our property through County Properties and happywitht the way the process was dealt. The are all friendly and always helpful when called into the branch often without any appointment. They fount a tenant within a very short time....
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

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