Cornwall Homeseekers
2.3/5, 15 reviews
33% recommended
67% lettings valuation accuracy
62% lettings fee satisfaction



Property Features

Cornwall Homeseekers are one of the longest established and most experienced Independent Property Management agents in the County and we feel with our knowledge we are very well equipped to look after your property. show more Cornwall Homeseekers are one of the longest established and most experienced Independent Property Management agents in the County and we feel with our knowledge we are very well equipped to look after your property.

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2021 allAgents Estate & Letting Agents Awards


Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Lettings 67% 62% £675 £1,600
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
1 1 3 7 0 0 0 0 1 2
Areas covered
  • TR1
  • TR11
  • TR2
  • TR12
  • TR3
  • TR13
  • TR4
  • TR5
  • TR6
  • TR7
  • TR8
  • TR9
  • TR10
Address

Tre Place, Tabernacle Street
Truro
Cornwall
TR1 2EJ
01872 262288

Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Members of
NALS TDS
Latest Properties

No Properties

“Our view of Cornwall Homeseekers...”

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Nov 12,2020
Minithumbup
By: 'rosemary'
Nov 12,2020
0 people found
this helpful
We have used Cornwall Homeseekers to manage our properties for well over 20 years, I think the longevity of our time with them speaks volumes, with the quality of service we have received from them. Over the years I have no hesitation in recommending them....
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“Penzance property...”

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Sep 05,2019
Minithumbup
By: 'Ben'
Sep 05,2019
0 people found
this helpful
Me and my partner moved in to an older property in Penzance, having lived there for 3 weeks the boiler stopped working! They did manage to arrange a contractor to attend the same day to do a temporary fix, while we waited for parts to arrive! ...
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“Found a property and moved within 12 days! It......”

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Aug 21,2019
Minithumbup
By: 'Kris'
Aug 21,2019
0 people found
this helpful
Found a property and moved within 12 days! It was made clear no charges are payable by tenants, and the whole process was made simple from start to finish! Thanks for finding me my lovely home!...
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“Dodgy...”

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Jun 12,2019
Minithumbdown
By: 'ADey'
Jun 12,2019
1 people found
this helpful
Awful agency. Turned up without notification with prospective tenants to view. They have telephone numbers for all of us here, and email addresses but did not use them. They were desperate to rent the property prior to the new regulations that mean they can no ...
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Comment on agent fees
Extortionate prior to the ban. In excess of £300 per applicant
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“Nick made the contact for a property with 3 parking space ,by start of tenancy we got warning that there was only one space ,no rubbish bin or recycle...”

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May 25,2019
Minithumbdown
By: 'Naz'
May 25,2019
1 people found
this helpful
The owner of agency cheated us that the flat has 2 extra parking space for our guests and one for us , it didn't have a rubbish bin or recycle bin either which we were promised would be purchased soon but after a while the agent said ...
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Comment on agent fees
High fee for doing nothing.I paid the full fee assuming the agent would deal with any faults with the flat but when I had problems with toilet flash wasn’t working properly or rubbish bin wasn’t purchased by the landlord they said that wasn’t their responsibility to interfere, very unfair on me dealing with 2 group of cheaters,landlord and home seekers agent,AVOID this agent
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“Discrimination...”

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Mar 06,2019
Minithumbdown
By: 'Concerned'
Mar 06,2019
5 people found
this helpful
This company is discriminating against prospective tenants in receipt of housing benefits by charging them a higher administration fee, This is likely illegal and should be reported if you encounter it....
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Comment on agent fees
- It costs pennies for them to print off their own tenancy agreement templates/inventory forms - why would a pet deposit be non-refundable? £250 rip off - Charging people in receipt of benefits more to apply is discriminatory practice.
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“Cornwall home wreckers...”

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Nov 26,2018
Minithumbdown
By: 'shane'
Nov 26,2018
4 people found
this helpful
These people are home wreckers they put us in a house that had such a bad rising damp problem they painted the walls with a dulux all weather biocide exterior paint to cover the mold up.. my family all have breathing problems and my daughter ...
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Comment on agent fees
BAD
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“awful agancy...”

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Sep 24,2018
Minithumbdown
By: 'emma'
Sep 24,2018
4 people found
this helpful
no respect no honestly nothing ever done constantly chasing them they only care about the landlords not the tenants at all awful awful awful...
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Comment on agent fees
bad all bad
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“Incompetent...”

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Aug 01,2018
Minithumbdown
By: 'John'
Aug 01,2018
6 people found
this helpful
Whole experience was a joke from the owner to the staff . Found them to be total liars , rude and aggressive . AVOID at all costs !!!!...
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Comment on agent fees
Total rip off .
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“Very helpful from start to finish. Very easy to work ......”

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May 25,2017
Minithumbup
By: 'Mr'
May 25,2017
0 people found
this helpful
Very helpful from start to finish. Very easy to work with from the start to the end of our tenancy would recommend them....
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“My daughter rented a flat in central Truro from Cornwall ......”

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May 11,2017
Minithumbup
By: 'KateTurner'
May 11,2017
0 people found
this helpful
My daughter rented a flat in central Truro from Cornwall Homeseekers. As she was only 18 at the time, and this was her first taste of living independently, I was obviously very concerned for her safety and her ability to manage financially. Cornwall Homeseekers were outstanding ...
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Comment on agent fees
The fees involved were as expected; competitive with other agents in the area.
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“As a tenant my experience with Cornwall Homeseekers has been ......”

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Jul 29,2016
Minithumbdown
By: 'Neveragain'
Jul 29,2016
15 people found
this helpful
As a tenant my experience with Cornwall Homeseekers has been infuriating throughout. My confidence in the company and the staff is completely non existent. Communication between staff members is poor as is their email response (none). Promises to call back with information are false, and ...
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“Found them rude and ignorant and willing to flaunt the ......”

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Mar 11,2016
Minithumbdown
By: 'Peter'
Mar 11,2016
9 people found
this helpful
Found them rude and ignorant and willing to flaunt the regulations for their own needs. Also liars, would suggest putting everything in writing...
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“Rude, arrogant, ignorant and has no respect for her clients ......”

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Feb 12,2016
Minithumbdown
By: 'John'
Feb 12,2016
6 people found
this helpful
Rude, arrogant, ignorant and has no respect for her clients landlords Refuses to speak on the phone and insists on email only contact. The agent has very little experience in the market. Refuses to listen to you Avoid at all costs...
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“Have the unfortunate pleasure of living next to a property ......”

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Feb 10,2015
Minithumbdown
By: 'Lisa'
Feb 10,2015
12 people found
this helpful
Have the unfortunate pleasure of living next to a property managed by these agents, previous tenant cemented my fence in their side I now have to find nearly 500 pounds to rectify the damage caused to my property cornwall homeseekers do not care and think it's ...
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Tenant Fees

Relevant letting fees and tenant protection information

As well as paying the rent, you may also be required to make the following permitted payments.

Before the tenancy starts (payable to Cornwall Homeseekers ‘the agent'

Holding Deposit: 1 weeks rent

Deposit: 5 weeks rent

During the tenancy (payable to the Agent)

Payment of £50.00 including VAT if you want to change the tenancy agreement

Payment of interest for late payment of rent, which is calculated at a rate of 3 % above the Bank of England’s base rate

Payment for reasonably incurred costs due to the loss of keys/security devices

Payment of any unpaid rent and other reasonable costs associated with your early termination of the tenancy. Should the tenant wish to vacate the property during a fixed term this is only possible with the landlord's consent. There will then be a charge to the tenant of £250 which is payable to the agent. The Tenant continues to be responsible for the rent, utilities and upkeep of the property until the beginning of the next tenancy or until the end of the fixed term (which ever is sooner.)

During the tenancy (payable to the provider) only if permitted and applicable

Utilities – gas, electricity, water, sewage, oil, septic tank emptying

Communications – telephone and broadband

Installation of cable/satellite

Subscription to cable/satellite supplier

Television licence

Council Tax

Other permitted payments

Any other permitted payments, not included above, under the relevant legislation including contractual damages.

Tenant protection

Cornwall Homeseekers is a member of Propertymark, which is a client money protection scheme, and also a member of PRS, which is a redress scheme. You can find out more details by contacting Cornwall Homeseekers directly.

Any payment you have made will be withheld if any of the four grounds apply to you:

1. If the tenant pulls out of the tenancy before the contracts are signed

2. If the tenant fails a Right to Rent check. (agents and landlords are not allowed to let property to somebody that doesn't have the right to live in the United Kingdom

3. If the tenant provides false or misleading information (including undisclosed bad credit history/CCJ’s)

4. If the tenant is not responding to emails, not giving the referencing agency what they need for longer than 15 days
Last updated at 05/06/2019, 5:57 PM by Edward Fox
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 12:11 PM 10/05/2017 by Edward Fox

Awards won by Cornwall Homeseekers

Individual Branch Awards


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