We recently purchased a property through Coopers Lettings and dealt with Simon - a really nice and honest guy. Simon was super helpful; he made himself available 24/7 including weekends (Sunday too - rare), this made the transaction a lot smoother. Upon completion he said that ... read full review
Overall have had a very positive experience with Coopers leggings, they have been understanding, friendly and keen to sort out any issues with the property, particularly Simon. They are however quite hard to get a hold of sometimes, as they don't always answer the phone ... read full review
Comment on agent fees
Agent fees are okay, they don't charge ridiculous and completely unnecessary fees like other estate agents in the Sidcup area.
We were their clients for 3 years, renting an apartment in London. Although generally helpful, they intentionally omitted to respond to those emails that put them in a delicate position. For instance, at the end of our stay they refused to provide receipts for the monthly ... read full review
Branch: London, 26a Geoffrey Road
Services: They manage our building
Rent PCM: £400 Would you recommend?: No
Postcode: CT9
Branch: London, 26a Geoffrey Road
They manage our building
Rent PCM: £400 Postcode: CT9
3people found this helpful
Probably the worst company I have had the misfortune to deal with. I have been trying to make contact with the Freeholders for approximately 2 months through Coopers - They managed the building in which I am a leaseholder and despite numerous unanswered phone calls ,messages ... read full review
What agent could do to change your mind?
The first rule of customer service is to keep the customer informed!!!!
I have been a very satisfied Landlord with Coopers Letting for 10 years. They are always very attentive to details and carry out their duties in a very friendly and professional way.... read full review
Agent did not show up to 2 confirmed back-to-back viewings after we had paid to travel from Bristol especially for them. No response to multiple calls, texts or emails. No response to complaint yet.... read full review
What agent could do to change your mind?
Actually shown up to the appointments. Beyond that, responded, apologised and refunded our train ticket.