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    Albert
This company have moved from:
Winchester House, 259-269 Old Marylebone Road London NW1 5RA
Tel : 0207 377 9279
Apr 07,2017
Minithumbdown
Albert
By:
Apr 07,2017
0 people found
this helpful
Cool Cribs is unprofessional and routinely provides false information, either knowingly or out of sloppiness. My husband and I rented a flat through this agency years ago. The viewing was fine, but once I had questions, Albert could not tell me the right amount of weekly rent (I had to correct him, based on my memory). He specified that the TV license was included in the rent (it was not) and that wifi was included (which it was, but only very, very limited data volume per month, which was used ...
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Comment on agent fees
The fees are too high for the service you get.
Was this helpful? Yes
Mar 07,2017
Minithumbup
Albert
By:
Mar 07,2017
0 people found
this helpful
Me and my partner have rented a 1 bedroom flat with Coolcribs a year ago. We were very happy with the service provided. The person we dealt with, Albert, was professional, friendly and caring. I would definitely use them again If I was going to rent in London again....
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Comment on agent fees
The fees were very fair compared to all the other agencies I have ever used.
Was this helpful? Yes
Oct 03,2016
Minithumbup
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Oct 03,2016
0 people found
this helpful
Great service and fast. we have never had any issue during the move in and now that we still live in th eproperty. Overall very happy with the team....
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Comment on agent fees
good
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Oct 02,2016
Minithumbdown
Albert
By:
Oct 02,2016
4 people found
this helpful
Extremely unprofessional and incompetent agency. Twice I booked a viewing of a studio flat and twice they showed me a different flat from the one advertised. The first time I didn't even get an apology and the lady kept insisting it was the same flat I had seen on the ad but that the photos were old... anyone with half an eye could see the photos were from a completely different flat! Second time the guy did apologize but was not really apologetical at all and when I expressed my frustration ov...
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Feb 26,2016
Minithumbdown
By:
Feb 26,2016
3 people found
this helpful
My boyfriend and I were supposed to have a viewing of a 1-bed flat through Cool Cribs agency, confirmed by an agent via text message two days prior to the appointment. We confirmed the viewing about half an hour before the appointment sending a text. Nobody answered. Since we were running a little late (5/10 minutes) on our way on the bus, we also sent one more text to the agent (Albert) who - as we were told - was supposed to meet us at the property, just letting him know about our little delay...
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What agent could do to change your mind?
Not recommended. Not sure the "agency" exists at all.
Attached Files
Comment on agent fees
Not recommended. Not sure the "agency" exists at all.
Was this helpful? Yes
Areas covered
  • NW6



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Agent Fees

Depending on Property starting from £250
Last updated at 10:36 AM 21/07/2016 by

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Albert  - upload your photo Albert
3 reviews

About Albert No description set View full profile

Firm Address

39 Fairfax Road
Hampstead,London
Greater London
NW6 4EL
020 8123 6030

Website not available


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