Coolcribs.co.uk
4.4/5, 36 reviews
83% recommended
33% lettings valuation accuracy
82% lettings fee satisfaction
No company information

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Lettings 33% 82% £280 £1,540
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
1 0 29 4 0 0 0 0 0 2
Areas covered
  • NW6
Address

39 Fairfax Road
Hampstead,London
Greater London
NW6 4EL
020 8123 6030

Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Latest Properties

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“Very helpful and very understanding agents. T......”

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Jan 12,2021
Minithumbup
By: 'Sibe'
Jan 12,2021
0 people found
this helpful
Very helpful and very understanding agents. They helped us find a house in less than a week. Would highly recommend them....
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“I thought coolcribs were absolutely excellent......”

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Jan 08,2021
Minithumbup
By: 'Hana.Lunar'
Jan 08,2021
0 people found
this helpful
I thought coolcribs were absolutely excellent because they are very efficient and professional. I was able to find a suitable property and secure it and move in on very short notice and Albert helped with explaining things and making me feel assured about the process. ...
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By: Albert @ Cool Cribs Estate Agents
Jan 08, 2021
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Hi Hana Thank you for your feedback. We really appreciate your review and we hope you have a great stay at your property. If you ever need our services in the future, please don’t hesitate to contact us. Regards Albert 02081236030 www.coolcribs.co.uk ...

“After several viewings with different agents,......”

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Jan 08,2021
Minithumbup
By: 'Eliot'
Jan 08,2021
0 people found
this helpful
After several viewings with different agents, our move went smoothly thanks to Cool Cribs. Very efficient and responsive - highly recommend!...
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“HIGHLY RECOMMENDED!...”

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Aug 06,2020
Minithumbup
By: 'Kristo'
Aug 06,2020
0 people found
this helpful
Perfect service, perfect communication, professional at all sides of views, dont waste your time all around London, here they are!...
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“Couldn't fault the service or experience that......”

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Jul 31,2020
Minithumbup
By: 'Jhonny'
Jul 31,2020
0 people found
this helpful
Couldn't fault the service or experience that Albert and the team at Coolcribs provided me. Did what we would expect efficiently and with great communication. Highly recommended!...
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“Great survices...”

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Jul 17,2020
Minithumbup
By: 'Veselina'
Jul 17,2020
0 people found
this helpful
After struggling to find where to live and having problems with different agencies I found out about Cool Cribs in the last moment. They helped me to find a place for 1 day! Elena took me to so many different studios and was very friendly and ...
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“Smooth process. I was given help every step o......”

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Jun 10,2020
Minithumbup
By: 'Anthony'
Jun 10,2020
0 people found
this helpful
Smooth process. I was given help every step of the process. I highly recommend. Albert and the team are professional and extremely helpful....
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“Both Elena and Albert were very helpful and responsive during ......”

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Jun 08,2020
Minithumbup
By: 'Kiarash'
Jun 08,2020
0 people found
this helpful
Both Elena and Albert were very helpful and responsive during the whole process. They were easy to get in contact with about our queries and were friendly throughout....
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“Excellent customer service...”

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Jun 08,2020
Minithumbup
By: 'Mia'
Jun 08,2020
0 people found
this helpful
Excellent customer service, quick process, great staff, friendly and helpful at all times. Keep up the good work! I would definitely recommend!...
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“Best agency ever I advise to deal with themB......”

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Jun 05,2020
Minithumbup
By: 'Hamza'
Jun 05,2020
1 people found
this helpful
Best agency ever I advise to deal with them Best of the best Excellent Perfect Five stars I feel very happy to deal with them...
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“Brilliant service. Fast and efficient! Albert......”

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Jun 01,2020
Minithumbup
By: 'Remy'
Jun 01,2020
0 people found
this helpful
Brilliant service. Fast and efficient! Albert worked to find us the right flat after hours and late weekend viewing . Highly recommended...
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“Unprofessional dodgy agents only care about f......”

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Apr 20,2020
Minithumbdown
By: 'Melissa'
Apr 20,2020
4 people found
this helpful
Unprofessional dodgy agents only care about fees. I allowed the agent to show my flat as I wanted to upgrade to a better one in the middle of my exams when I didn’t show the property he threaten the landlord would take my deposit. ...
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By: Albert
Jun 01, 2020
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Thank you for taking the time to write a review. It would have been much more appreciated if it was true and accurate but what you have written is completely untrue and we take false accusations very seriously as we are a company who pride ourselves in provided great customer service. The alleged issues you may or may not have had with the managing agent is not a reflection on our agency. The managing agent has informed the authorities regarding your claims. We cannot comment further as ...

“I am new tenant I had very good experience wi......”

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Apr 20,2020
Minithumbup
By: 'H'
Apr 20,2020
0 people found
this helpful
I am new tenant I had very good experience with them everything smooth very professional just talking to them on phone u can trust them Many thanks Hamid...
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“Albert is a really really really kind person!......”

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Sep 24,2019
Minithumbup
By: 'Jinbo'
Sep 24,2019
0 people found
this helpful
Albert is a really really really kind person! He answered all my questions patiently and quickly.And he performed professionally during all the process.He also offered me many other help beyond his duty.I'm really happy to be a friend of him if i ...
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“Easy renting process...”

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Sep 03,2019
Minithumbup
By: 'Daniela'
Sep 03,2019
0 people found
this helpful
It was easy to schedule viewings and communicate with Albert. The referencing process was very straightforward and there were no issues with one of us being abroad and only starting to work after the commencement of the tenancy. We would recommend working with this agency....
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“amazing service that hit the spot....”

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Jul 25,2019
Minithumbup
By: 'Saj'
Jul 25,2019
0 people found
this helpful
Recently had the pleasure off doing business with this lovely company. The entire process was fast professional and I moved into the perfect property. The service was very personal and the agent I dealt with ensured I only viewed the properties that I was interested ...
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“Excellent experience...”

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Jan 30,2019
Minithumbup
By: 'Lily'
Jan 30,2019
0 people found
this helpful
Renting with coolcribs was a very unstresful and easy experience. Both Elena and Albert go above and beyond for your needs and any issue I had they were able to resolve immediately. Highly recommended....
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Comment on agent fees
Good
Was this helpful? Yes

“Great response...”

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Jan 17,2019
Minithumbup
By: 'New'
Jan 17,2019
0 people found
this helpful
Helped out a lot and responded very fast to all messages. Knows his stuff and can help with all needs...
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Comment on agent fees
Good
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“Great experience!...”

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Jan 14,2019
Minithumbup
By: 'Kat'
Jan 14,2019
0 people found
this helpful
This was a really good experience. Albert was very patient in dealing with me, answering all my phone calls and all the questions I had. No time wasted, straight to the point. I can't recommend him enough!...
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“Excellent service, constant communication...”

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Oct 12,2018
Minithumbup
By: 'Lumi'
Oct 12,2018
0 people found
this helpful
I just moved to London a couple of weeks ago and Albert helped me find a lovely studio. Considering that I am new to this city, I was a little bit nervous but Albert gave me all the information and assurances that I needed in ...
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Comment on agent fees
The fees are ok.
Was this helpful? Yes

“Great service...”

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Aug 16,2018
Minithumbup
By: 'Skj'
Aug 16,2018
0 people found
this helpful
I'm very happy with the process. Albert did a great job in terms of providing me with information and details. He was always available through phone or e-mail, and quick at responding to questions regarding the flat. The deal went smoothly without any difficulties...
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Comment on agent fees
Good
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By: Jean Mukoma
Aug 23, 2018
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I am interested in the property ref.code-955 I am also ready to come forward with your requirements. ...

“Excellent...”

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Aug 15,2018
Minithumbup
By: 'A'
Aug 15,2018
0 people found
this helpful
Albert really put in a lot of hard work and effort into securing me a property, especially when it seemed unlikely I would find one. He took the time to answer any questions I had during our viewing and even out of work hours. It ...
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Comment on agent fees
Good
Was this helpful? Yes

“Repeat customer for a reason!...”

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Jul 22,2018
Minithumbup
By: 'Kelly'
Jul 22,2018
0 people found
this helpful
I rented off Albert years ago so I thought I'd call coolcribs again because I remembered I was happy with the service before. My boyfriend and I were due to move in together but we broke up so I called coolcribs in a bit of ...
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Comment on agent fees
They’re your average.
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“Very good...”

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May 07,2018
Minithumbup
By: 'Susan'
May 07,2018
0 people found
this helpful
I've just moved into a property in W2 area, and i really needed something as soon as possible i booked in for one property and they showed me multiple in the area, must also add the move in process was done so quickly and efficiently (...
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Comment on agent fees
fine
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“Friendly agent...”

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Apr 14,2018
Minithumbup
By: 'Eddie'
Apr 14,2018
0 people found
this helpful
He promptly fixed problems when they occasionally occurred. The deposit was returned within days of leaving. He was friendly and helpful when I spoke to him....
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Comment on agent fees
Agents fees are always slightly irritating.
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“Albert is 100% trustworthy and reliable and has been a fantastic ......”

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Feb 21,2018
Minithumbup
By: 'Tom'
Feb 21,2018
0 people found
this helpful
Albert is 100% trustworthy and reliable and has been a fantastic person to work with. He has always sent us high quality tenants and has worked tirelessly to meet our specific requirements. Highly recommended...
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Comment on agent fees
Reasonable
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“Albert is the best agent. He was really understanding and ......”

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Sep 07,2017
Minithumbdown
By: 'French'
Sep 07,2017
1 people found
this helpful
Albert is the best agent. He was really understanding and listening to people. He was always here to answer my question and find solution to problems. I really recommend him and he is really kind. I found the perfect flat and i feel safe in ...
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“Very kind person , amazing service . He look after us , in ......”

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May 27,2017
Minithumbup
By: 'Fabio'
May 27,2017
1 people found
this helpful
Very kind person , amazing service . He look after us , in a very professional and quick way in the same time! Very recomened!...
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Comment on agent fees
Standard one.
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“Unprofessional and rude staff. We arranged to view a flat ......”

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May 25,2017
Minithumbdown
By: 'Dan'
May 25,2017
6 people found
this helpful
Unprofessional and rude staff. We arranged to view a flat with them, and the way the agents behave is quite obnoxious....
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By: Julie
May 29, 2018
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Could you provide more information please? ...

“Albert was very nice and keeps up his promises. Although ......”

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Apr 28,2017
Minithumbup
By: 'ARUN'
Apr 28,2017
1 people found
this helpful
Albert was very nice and keeps up his promises. Although the room mentioned in the ad was not shown to me during the visit, I really liked the alternative room. Albert was very good and brisk in arranging what all I requested from the agent....
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Comment on agent fees
Fair
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

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