• claim your profile
    Mike Storer
  • claim your profile
    Helem Amis
  • upload your photo
    Nigel Cooke
  • claim your profile
    nigal cooke
  • claim your profile
    claire
Cooke & Co - the Original Coastal Specialists. As a family-run firm we have built up an exceptional knowledge of our area which includes Whitley Bay, Monkseaton, Cullercoats, Tynemouth and North Shields. Unlike most estate agents we are dedicated to one area and have built up an unrivalled understanding of the North Tyneside coastal property scene, providing exceptional service to buyers, sellers, landlords and tenants.

55 Park View
Whitley Bay
Northumberland
NE26 2TP
0191 251 0011

 
Website not available Properties for sale
Properties for rent
May 04,2017
Minithumbdown
By:
May 04,2017
0 people found
this helpful
Disgusting behaviour I called on Saturday to make a viewing was told the earliest they had was Thursday at 4.45 they booked it under the wrong name apparently never took down my number despite the fact I've given it on 3 now 4 occasions. They made me take an afternoon off work and then didn't even bother to turn up as they had sold it and apparently sent an email not good enough no common decency at all even if i couldn't buy it I would expect them to turn up if they haven't bothered to tell you...
read full review
Comment on agent fees
Expensive
Was this helpful? Yes
Mar 11,2017
Minithumbup
By:
Mar 11,2017
0 people found
this helpful
We viewed a lot of properties across several areas of Newcastle, Gateshead and North Tyneside and dealt with many different Estate Agents during this time. In our opinion Cooke & Co were by far the most helpful and professional team. We put offers in on two properties with Cooke & Co and both times we were impressed with the communication from the agents. We subsequently completed a purchase through this agent, and again found this to be a positive experience....
read full review
Comment on agent fees
N/A
Was this helpful? Yes
Feb 08,2017
Minithumbup
Helem Amis
By:
Feb 08,2017
0 people found
this helpful
I would like to thank all the staff at cooke and co whitley bay for the excellant service and help we received when selling and purchasing our new home , especially helen for her help and advice during the whole process. We would not hesitate using this estate agent again...
read full review
Comment on agent fees
Fair
Was this helpful? Yes
Sep 27,2014
Minithumbdown
claire
By:
Sep 27,2014
1 people found
this helpful
Clare was very rude from start to finish I felt I was a total inconvenience to her I bought through another agent...
read full review
Was this helpful? Yes
Aug 15,2014
Minithumbdown
By:
Aug 15,2014
0 people found
this helpful
Rentals department lacks politeness, competence and constantly requires chasing to do the basic tasks. Here are some examples, some less trivial than others: - Mandatory inspection letters were hand delivered the day before inspection requested (but dated a week before) with the sentence 'if we are unable to gain access at the appointed time we will have no alternative but to charge £25'. had we not been able to change our plans at short notice we would have been charged. - The...
read full review
Was this helpful? Yes
Jan 29,2013
Minithumbup
Helem Amis
By:
Jan 29,2013
0 people found
this helpful
Helen was very professional and fair to me and the buyer . She always kept me informed of developments . All of the staff were very helpful . As I lived in another part of the country to the location of the property I was unable to visit very often and someone from Cooke and Co called in on a regular basis to make sure everything was okay. I was always kept up to date about viewings and comments. I would recommend Cooke and Co to anyone wishing to sell their property....
read full review
Was this helpful? Yes
Dec 29,2012
Minithumbup
Helem Amis
By:
Dec 29,2012
0 people found
this helpful
having just sold & bought properties using cooke &co i have to say how pleased my husband & i are with the service we have recieved, we have no complaints about any of the staff we came in contact with. Special mention for Helen, without her help & advice our purchase would have been ten times more stressful - especially helpful dealing with our stroppy solicitor! whenever i contacted Helen she was prompt, polite & most important of all totally professional, i felt she wen...
read full review
Was this helpful? Yes
Nov 02,2012
Minithumbup
nigal cooke
By:
Nov 02,2012
0 people found
this helpful
From start to finish nigal (and all his staff bent over backwards for us ) we left them a key and they sorted out all viewings etc , we didnt have to lift a finger from start to finish , we also found that there fees were the best around , we never once had to chase them up , they phoned us EVERY time there was a development , if only every estate agent was as good as cooke and co the housing market would be booming...
read full review
Was this helpful? Yes
Oct 23,2012
Minithumbup
Nigel Cooke
Helem Amis
By:
Oct 23,2012
0 people found
this helpful
Having dealt with a number of estate agents over the years I have to say if you are looking for fantastic customer service from a highly professional team these guys do the business. I have bought and sold various properties with Cooke & Co over the years and they have never let me down. From keeping me updated on progress, to scheduling viewings they are extremely pro-active in their approach and get the job done. I would have no hesitation in recommending them or working with them again i...
read full review
Was this helpful? Yes
Oct 10,2012
Minithumbup
By:
Oct 10,2012
0 people found
this helpful
Very good location in town center with an atractive look to it. All the staff I delt with were always professional and pleasant to speak to, if they couldn\'t give you an answer to a question, they always came back to me with it. They helped make the process very straight forward....
read full review
Was this helpful? Yes
Oct 09,2012
Minithumbup
Helem Amis
By:
Oct 09,2012
0 people found
this helpful
Helen Amis was absolutely fantastic as I had lots of problems caused by my buyer. She was very professional and eager to help resolve the problems that occurred. Her service was second to none!! This is the third time I have sold a property with Cooke & Co. as each time I have received excellent service but this time the service from Helen exceeded my expectations....
read full review
Was this helpful? Yes
Sep 26,2010
Minithumbup
By:
Sep 26,2010
0 people found
this helpful
Unlike Olive I can only say one world "Profesional". I have bought and sold a lot of properties in my time and never have I been so informed/kept in the loop with what is going on. I was in a big chain and although there were problems with other sellers the chain was kept tgetther by ony one agent and that was Cooke's. Thanks Cooke & Co....
read full review
Was this helpful? Yes
Sep 22,2010
Minithumbup
By:
Sep 22,2010
0 people found
this helpful
I purchased my flat through Cooke and Co and the advice and customer service I experienced was exceptional. Richard was very helpful in finding me the perfect property and Helen worked very hard to make sure I was kept up to date with how my purchase progressed. I couldn't recommend Cooke and Co and the team who work there highly enough....
read full review
Was this helpful? Yes
Aug 23,2010
Minithumbup
By:
Aug 23,2010
0 people found
this helpful
Thank you Cooke & Co - you were the only agent who took the time to find out what my requirements were, and sent out properties which met them on a very regular basis. Some agents in your area registered me and I never heard from them again. Without you I would never have found my dream home. Thanks once again and if I ever need to sell, there will only be one agent that I go to - YOU !!!!!!!!!...
read full review
Was this helpful? Yes
Jul 08,2010
Minithumbup
By:
Jul 08,2010
0 people found
this helpful
I have added myself to many property websites to look for our 1st home and get bombarded with houses that we are not interested in. Nikki from Cooke & Co took time to ask us about our requirements and has shown us some 1st class properties. The emails I receive are clear and to the point and every property I have visited have been to our requirements. We are currently putting an offer on our first house and strongly believe with out the professionalism and support we have had from Cooke & Co we ...
read full review
Was this helpful? Yes
Jun 25,2010
Minithumbup
By:
Jun 25,2010
0 people found
this helpful
Nigel and his staff at Cooke and Co did a great job of ensuring that the purchase of my new property in Tynemouth proceeded smoothly. Even when issues arose Nigel was extremely helpful, getting personally involved with the vendor to find equitable resolutions. I would highly recommend the 'Coastal Specialists' because that is exactly what they are, they have unsurpassed knowledge of the market and the properties they are marketing. Thanks once again Nigel and team, it could not have happened wit...
read full review
Was this helpful? Yes
May 30,2010
Minithumbup
By:
May 30,2010
0 people found
this helpful
Excellent service from start to finish, very good attention to detail with friendly, motivated staff. Very well run office - Outstanding....
read full review
Was this helpful? Yes
May 25,2010
Minithumbdown
By:
May 25,2010
0 people found
this helpful
This is the most unhelpful estate agency I have ever dealt with. Their customer service is dreadful, they are rude and unpleasant on the phone and very unwilling to give important details about the property. From personal experience I can confirm that they do not tell the truth about appointments and the availability or otherwise of property. I would never buy a property from them after this terrible experience, or even go and see a property they were handling....
read full review
Was this helpful? Yes
May 22,2010
Minithumbup
By:
May 22,2010
0 people found
this helpful
Basically a very good office location with very nice staff who seemed to be very profesional and with the owner in charge, everyone has an interest in giving the customer a good service, both buyer and seller....
read full review
Was this helpful? Yes
May 21,2010
Minithumbup
By:
May 21,2010
0 people found
this helpful
I used Cooke & Co when I sold my property recently. The service was second to none. It's really refreshing to meet somebody who is friendly and professional at the same time. I felt like Nigel was with me every step of the way. It's a shame I no longer live in the area because I would have no problem selling my house with Nigel again. A first class service from someone local who is with you every step of the way, you can't ask much more really. ...
read full review
Was this helpful? Yes
May 20,2010
Minithumbup
By:
May 20,2010
0 people found
this helpful
I recently sold my home through Cooke & Co and I was really impressed. From valuation, right up to the day I moved, they were always helpful and understanding as this was the first time I had moved in a long time. Their valuation was spot on and a buyer was found very quickly. The whole process went through so smoothly I hardly had time to worry. They called me regularly with updates and whenever I was unsure about something they were always happy and able to help. I can not recommend them enoug...
read full review
Was this helpful? Yes
Apr 14,2010
Minithumbup
By:
Apr 14,2010
0 people found
this helpful
I would like to thank Nigel and his team for the excellent service I received recently when selling my home. I was kept informed at all times even whilst out of the country. Superb service all the way through, dealt with any issues very quickly and there was no question of whose interests they were looking after. Many thanks again....
read full review
Was this helpful? Yes
Apr 10,2010
Minithumbup
By:
Apr 10,2010
0 people found
this helpful
Sold through Cooke&co . First class-they got me more than the other agents quoted. They did whole thing from start to finish. Would not hesitate to us them again. No problems....
read full review
Was this helpful? Yes
Mar 29,2010
Minithumbup
By:
Mar 29,2010
0 people found
this helpful
Nigel Just a note to you and your team to thank for the excellent service my wife and i have received. Your claim to be the coastal experts is wholly justified. Having met with a number of other local estate agents i can tell your service is poles ahead of the rest. The service and set up of your business is among the best I have witnessed within the industry. We have moved with business many times and your service completely outshines all others. From first point of contract through to complet...
read full review
Was this helpful? Yes
Mar 28,2010
Minithumbup
By:
Mar 28,2010
0 people found
this helpful
I can\'t praise Cooke&Co too highly; excellent friendly staff; first class knowledge of the local market; they kept me informed through the sale process and I was delighted that I sold my house with them - they made the process so easy. ...
read full review
Was this helpful? Yes
Areas covered



Review statistics

From Landlords From Tenants From Vendors From Buyers Other
0 0 0 1 13 0 7 0 1 3

Job vacancies

Please see a list of jobs available

Agent Fees

No fees set.

Complaints Procedure

No procedure available.
Mike Storer - upload your photo Mike Storer
0 reviews

About Mike No description set View full profile
Helem Amis - upload your photo Helem Amis
5 reviews

About Helem No description set View full profile
Nigel Cooke - no image available Nigel Cooke
Director
1 reviews

About Nigel No description set View full profile
nigal cooke - upload your photo nigal cooke
1 reviews

About nigal No description set View full profile
claire  - upload your photo claire
1 reviews

About claire No description set View full profile

Firm Widgets

My widgets


Opening hours




.

Find the Best Agent to
Buy, Sell or Rent Property