Conran
4.9/5, 914 reviews
98% recommended
95% sales valuation accuracy
99% sales fee satisfaction
95% lettings valuation accuracy
94% lettings fee satisfaction
No company information

...left to get your reviews in for the
2019 Estate & Letting Agent Awards


Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 95% 99% £22,700 £870,000
Lettings 95% 94% £350 £3,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
185 2 218 7 245 3 198 5 48 3
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Latest Properties
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“Excellent...”

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Aug 21,2019
Minithumbup
Hayden
By: 'Francisco Menendez'
Aug 21,2019
0 people found
this helpful
I am currently going through the process of renting a flat in Greenwich with Conran and the staff have been very supportive and helpful. They have kept us informed of the steps to follow in a timely manner always using a gentle and professional approach. ...
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“Hayden was great throughout, even after sale ......”

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Aug 20,2019
Minithumbup
By: 'George'
Aug 20,2019
0 people found
this helpful
Hayden was great throughout, even after sale had completed. Constant and helpful communication and always willing to assist when asked...
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“Massive thank you to all the staff at Conran ......”

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Aug 19,2019
Minithumbup
Danielle
Jeff
By: 'Zadvile Reklaitiene'
Aug 19,2019
0 people found
this helpful
Massive thank you to all the staff at Conran Estate especially for Danielle and Jeff! You did a great job and thank you very much!...
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“Samantha Phillips l ......”

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Aug 18,2019
Minithumbup
Samantha
By: 'Sue Barnes'
Aug 18,2019
0 people found
this helpful
Sam from Conran in Eltham was really helpful and knowledgeable and guided us through our first experience of property rental. She returned calls and answered questions promptly, finding out the answer if she didn't know it. I would have no hesitation in recommending her as ...
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“Hayden has been very quick getting back to ou......”

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Aug 16,2019
Minithumbup
Hayden
By: 'Anna'
Aug 16,2019
0 people found
this helpful
Hayden has been very quick getting back to our questions throughout the offer process and we'd recommend looking for a new home via Hayden....
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“Really happy with the service provided, Hayde......”

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Aug 16,2019
Minithumbup
Hayden
By: 'Jasmine Foley-Coldwell'
Aug 16,2019
0 people found
this helpful
Really happy with the service provided, Hayden has been very quick to answer any queries and really helpful all round with the process of finding the right property & getting all the paperwork together to make the move in happen....
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“great service would use again always in conta......”

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Aug 15,2019
Minithumbup
Rob
By: 'stephen rand'
Aug 15,2019
0 people found
this helpful
great service would use again always in contact and polite and kept me informed every step of the way and gave good advice...
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“Evie from Conran Estates in Greenwich is amaz......”

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Aug 11,2019
Minithumbup
Evie
By: 'Silviya Georgieva'
Aug 11,2019
0 people found
this helpful
Evie from Conran Estates in Greenwich is amazing. After being disappointed by other estate agencies in the past, dealing with Evie was like a fresh breeze on what was otherwise an absolute struggle. I can't even describe how grateful I am to her and the ...
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“First-time buyers...”

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Aug 02,2019
Minithumbup
Dan
By: 'Ben Burgess'
Aug 02,2019
0 people found
this helpful
We were first-time buyers and were very well looked after by Dan and the rest of the team. They made the whole process pretty much painless....
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“Would like to say a big thank you to Samantha......”

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Jul 23,2019
Minithumbup
Samantha
By: 'sanjiv kumar'
Jul 23,2019
0 people found
this helpful
Would like to say a big thank you to Samantha Phillips who has helped us tremendously from the very first viewing to the completion of our flat purchase. Sam's help and advice has been invaluable throughout this process....
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“Very happy!...”

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Jul 20,2019
Minithumbup
Guy
Dan
By: 'Emma'
Jul 20,2019
0 people found
this helpful
When I called round estate agents to let our flat it was clear that Guy was not only more knowledgeable that the competition but willing to go the extra mile to help us find the right tenants for our property. He wanted to know lots ...
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“Edelyn Reylonds is extremely helpful and appr......”

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Jul 20,2019
Minithumbup
Edelyn
By: 'Bakary Sanneh'
Jul 20,2019
1 people found
this helpful
Edelyn Reylonds is extremely helpful and approachable and i would like to recommended conran to anyone because of Edelyn Reylonds is extremely helpful to me and am so is to many others as Well and i would like to see edelyn progressed from her position ...
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“Guy and his team were fantastic in finding us good tenants...”

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Jul 20,2019
Minithumbup
Dan
By: 'Matthew Merry'
Jul 20,2019
0 people found
this helpful
Guy and his team were fantastic in finding us so many good quality potential tenants to choose from. Highly recommended....
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“Thumbs up for Conran's Brockley SE4!...”

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Jul 19,2019
Minithumbup
Fahmeda
By: 'Sharon Fowler'
Jul 19,2019
0 people found
this helpful
Deciding to go to Conran's SE4 was an excellent decision on my part! There's a really calm feeling about the place, stemming from the relaxed staff who make you feel instantly at home. In particular Fahmeda made me feel very welcome with her lovely manner ...
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“Would highly recommend Guy and the team at Br......”

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Jul 12,2019
Minithumbup
Guy
By: 'Stephen Rice'
Jul 12,2019
0 people found
this helpful
Would highly recommend Guy and the team at Brockley. They were professional, friendly and efficient throughout the entire process. We couldn't ask for more....
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By: Oliver Powell
Jul 16, 2019
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Hi Stephen - thank you very much for taking the time to review the Brockley team. We are delighted you enjoyed a smooth service Oliver Area Director ...

“Great experience renting through Conran Estat......”

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Jul 08,2019
Minithumbup
Dan
By: 'Rose Cackett'
Jul 08,2019
0 people found
this helpful
Great experience renting through Conran Estates and Dan was a great help. I couldn't be happier with how everything went. I would highly recommend!...
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By: Oliver Powell
Jul 09, 2019
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Hi Rose, I'm delighted everything went well with your recent move. Thank you for taking the time to review Dan, it means the world to us that we have delivered a great service. Oliver Area Director ...

“Happy and effective service...”

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Jul 07,2019
Minithumbup
Hayden
By: 'John A Nicoll'
Jul 07,2019
0 people found
this helpful
I have been dealing with Hayden, and have been very happy so far with any and all dealings. He is quick and responsive to enquiries and getting back to me about my proposed tenancy and being the liaison between me and the landlord....
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By: Oliver Powell
Jul 09, 2019
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Hi John, Thank you for taking the time out to review Hayden's service. We aim to offer world-class service with fast and super helpful responses. Good luck with your new home! Oliver Area Director ...

“Local Agency with a Great Approach....”

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Jul 05,2019
Minithumbup
Guy
Dan
By: 'Mr Paul A Read'
Jul 05,2019
0 people found
this helpful
Let's face it, estate agency is not generally the most loved profession and selling or buying a house is not made easy by the UK laws and procedures. It's not something we would choose to do for fun! Conran was the third estate agent I ...
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Was this helpful? Yes
By: Oliver Powell
Jul 09, 2019
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Wow, we are immensely proud to receive so many well written and positive reviews on a regular basis but it is rare to get a review which is as comprehensive and well written as this. Thank you very much Paul - it honestly means the world to Guy, Dan and the Brockley team but also to me, Simon and the wider team here at Conran that we are able to make such a positive impact on someone's life. We often find ourselves discussing internally the importance of what we do and how we can be the diffe ...

“I have recently sold my house through Conran ......”

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Jun 26,2019
Minithumbup
By: 'Jane Howard'
Jun 26,2019
0 people found
this helpful
I have recently sold my house through Conran Estates in Greenwich and would highly recommend them. They have done a great job throughout, and right from being very flexible in the timing of the initial visit to carry out the valuation, to finding a buyer, ...
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Was this helpful? Yes
By: Oliver Powell
Jul 01, 2019
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Good Morning Jane, Thanks a million for taking the time to leave a review on the Greenwich team. Hayden and Tamer are delighted that their efforts were well received and should they be able to help in the future then please do ask! Kindest Regards Oliver Area Director ...

“Danielle was amazing, as first time buyers sh......”

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Jun 26,2019
Minithumbdown
Danielle
By: 'Lydia Buckler'
Jun 26,2019
0 people found
this helpful
Danielle was amazing, as first time buyers she was really clear and diligent with the process but was above all so approachable and personable. We are so thrilled to have had Danielle as our agent and couldn't be more thankful to her....
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By: Oliver Powell
Jul 02, 2019
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Hey Lydia, Thank you very much for the review, I hope your new pad is everything your dreamed it to be. Kindest Regards Oliver Area Director ...

“I went to Conran in Greenwich with a specific idea ......”

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Jun 25,2019
Minithumbup
By: 'EB'
Jun 25,2019
0 people found
this helpful
I went to Conran in Greenwich with a specific idea of the property I wanted to buy. The agents there spent a good amount of time talking to me about the area and said they would let me know as soon as a relevant property ...
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Was this helpful? Yes
By: Oliver Powell
Jul 02, 2019
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Thank you very much for taking the time to review the team in Greenwich. I am delighted that the extra care we take with our customers delivered results for you with your purchase. Good luck in the new place! Oliver Area Director ...

“After 20 years, I crossed the river, sold my ......”

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Jun 20,2019
Minithumbup
Hayden
Edelyn
By: 'SHARON'
Jun 20,2019
0 people found
this helpful
After 20 years, I crossed the river, sold my flat and decided to rent in Greenwich, my experience with Hayden and Edelyn was professional, friendly and very proactive. They made the whole process so easy and put my mind at ease since I had never rented ...
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Was this helpful? Yes
By: Oliver Powell
Jun 24, 2019
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Good Morning Sharon, Thank you very much for taking the time to review Hayden and Edelyn. We dearly hope you settle in on the South side - we all love it here and think it's a wonderfully vibrant place to live. Kindest Regards Oliver Area Director ...

“House sale...”

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Jun 19,2019
Minithumbup
Rob
By: 'Amanda and Bernard'
Jun 19,2019
0 people found
this helpful
We would like to thank the whole team, but particularly Rob, at Charlton for all their help and support throughout the sale of our house. Rob made all the enquiries necessary to keep us regularly informed of progress together with time scales, and it must ...
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Comment on agent fees
Reasonable for the service provided
Was this helpful? Yes
By: Oliver Powell
Jun 24, 2019
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Hi Amanda and Bernard, You made Rob's week with this beautiful review - thank you very much for taking your time out to do so. I hope the stresses of the sale are past you now, it can be a very stressful time and we do our best to try to keep a lid on the pressure. Thanks Again! Oliver Area Director ...

“Very positive experience...”

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Jun 16,2019
Minithumbup
Rob
Rob
By: 'Jackie'
Jun 16,2019
0 people found
this helpful
Had my property valued by Rob Iommazzo. I cannot stress enough how impressed I was with his knowledge. Clearly really experienced and was really helpful. Would highly recommend him....
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Comment on agent fees
Fair
Was this helpful? Yes
By: Oliver Powell
Jun 17, 2019
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Hi Jackie, We are very proud of our team at Conran and their dedication to their expertise within our industry. Most of the team have been with us for many, many years and Rob is no exception as he is currently in his 17th year with the company. I am thrilled that he was helpful to you at this stage and I thank you for sharing this with us. Kind Regards Oliver Area Director ...

“Excellent Service...”

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Jun 14,2019
Minithumbup
Hayden
By: 'Nicola'
Jun 14,2019
0 people found
this helpful
Hayden has been great and very helpful with our property search and answered all questions that we have had. Would definitely recommend him as a good agent to have. Thanks for the help with the property search....
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By: Oliver Powell
Jun 17, 2019
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Good afternoon Nicola, You made Hayden's day with this lovely review, thank you for taking your time to do so. I'm delighted you found him helpful and I wish you the very best in your new pad. Oliver Area Director ...

“The Conran Experience...”

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Jun 11,2019
Minithumbup
By: 'Jenny'
Jun 11,2019
0 people found
this helpful
Right from the first contact and now we are almost at the end, the service as been excellent. We felt we were in safe hands. The valuation was realistic and quickly achieved. We were kept informed throughout the whole process....
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Comment on agent fees
Fees are in line with other high street estate agents.
Was this helpful? Yes
By: Oliver Powell
Jun 17, 2019
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Hi Jenny, I love the title 'The Conran Experience'! We work very hard on what we call 'Harmonising our Customers Dreams' and I'm delighted we have gone some way to achieving that with you. Thank you for taking time out to review us, Oliver Area Director ...

“A happy purchaser...”

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Jun 11,2019
Minithumbup
Rob
By: 'Gamal'
Jun 11,2019
0 people found
this helpful
Rob's calm manner and dedication to communicating with all parties continuously throughout the process, made the transaction run smoothly from when our offer was accepted through to exchange of contracts. Conran Estate Agents were very professional in our dealings with them. Thank you....
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Comment on agent fees
N/A
Was this helpful? Yes
By: Oliver Powell
Jun 17, 2019
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Hey Gamal, I'm delighted that Rob's world class customer service and brilliant personality worked well for your recent purchase. We are rightly very proud of Rob! Thank you for taking your time to review us and if ever you are passing please do pop in for a cuppa and a catch up. Kindest Regards Oliver Area Director ...

“very helpful...”

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Jun 10,2019
Minithumbup
Hayden
By: 'katrina'
Jun 10,2019
1 people found
this helpful
Very helpful and proactive in helping us with the moving process. Friendly, professional and efficient, would definitely recommend Hayden and this branch....
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Was this helpful? Yes
By: Oliver Powell
Jun 17, 2019
View all comments (1)
Hi Katrina, Thank you for reviewing Hayden's work and for offering to recommend us. Most of our business comes through recommendations of work that we have done well and it means the world to us to hear of another happy customer. Good luck in your new pad! Oliver Area Director ...

“Great service...”

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Jun 07,2019
Minithumbup
Evie
Tamer
By: 'Emma Mason'
Jun 07,2019
0 people found
this helpful
Tamer and Evie made the process of letting out my flat extremely easy. Tamer organised the online material (high quality) and photography and Evie brought tenants to view the flat and carried out negotiations on my behalf. Both Tamer and Evie are extremely personable and ...
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Comment on agent fees
Personally I feel the fees for renting out a flat are on the high side. Over 10% of the first years rent. Personally I believe it should be more around the 5% mark. I don't think this is specifically Conran Estates, rather the estate agent industry as a whole.
Was this helpful? Yes
By: Oliver Powell
Jun 10, 2019
View all comments (1)
Wow what a lovely review!! Thank you very much for taking time out to write these comments, it certainly made my weekend and Hayden and Tamer are thrilled. At Conran we look to take both customer service and marketing to a world class level on a daily basis and when we achieve that we feel brilliant job satisfaction :) Thanks again, and please do pop in for a cuppa when passing, Oliver Area Director ...

“No nonsense, fast and efficient...”

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Jun 07,2019
Minithumbup
Evie
Tamer
By: 'Jeremy W'
Jun 07,2019
0 people found
this helpful
As a landlord with a small property porfolio looking for good long term tenancies, full management and minimal hassle, I have with many estate agencies over more than 20 years - I continue to be impressed by the fast, efficient and transparent way that Greenwich branch ...
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Comment on agent fees
Regular, middle of range.
Was this helpful? Yes
By: Oliver Powell
Jun 10, 2019
View all comments (1)
Hi Jeremy, Thank you very much for you review. It is excellent news that you both enjoy our great service and also appreciate the new technology we employ. Watch this space as we have recently purchased more cutting edge technology which will speed up the transactions and make the process clearer and more robust. All this with a view to tackling the legislation (which ghets more onerous by the day) in a positive way. Kindest Regards Oliver Area Director ...

Tenant Fees

We DO NOT charge fees to tenants moving into our properties.

Our landlords require a one-off security deposit which is normally an amount of 5-weeks rent and this gets secured in one of the government recommended schemes for security purposes and upon vacating the property this is refunded, so long as the property is handed back in the condition it is found in (you will be advised on the exact protection scheme when you move in).

Fees that CAN BE charged are:

Variation of Contract:

£50 (including VAT) per agreed variation at the tenant’s request to include the cost of the preparation and execution of new documentation.
£50 (including VAT) per agreed variation at the tenant’s request to keep a pet at the property.
Reasonable Charges for Breach of Contract:

Unauthorised late payment of rent after 14 days: 3% above Bank of England base rate.
£50 (including VAT) per agreed replacement tenant at the tenant’s request to include the cos of Right to Rent checks, deposit registration and the preparation and execution of new legal documents.
Reasonable charges for lost keys or security fobs.
Reasonable charges for de-fleaing a property as a result of tenants having pets.
Reasonable charges for gardening or grounds maintenance.
Early Termination

If the tenant wishes to leave the contract early and there is no brea clause, the tenant shall pay the rent until the start date of any replacement tenancy together with the landlord’s re-letting costs (in accordance with our published landlord letting fees); such costs to be no more that the maximum amount of rent outstanding on the tenancy.
Ask us about our FlatFair scheme should you not have or not want to pay the full 5-week deposit.

We are members of The Property Ombudsman (TPO) and Propertymark for our client money protection (CMP) scheme
Last updated at 18/07/2019, 4:30 PM by Kelly Powell
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 4:27 PM 14/08/2018 by allAgents

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