100% lettings valuation accuracy
99% lettings fee satisfaction
No company information
Latest Reviews
9th Jan 2021
reviewed by 'Jacqui'
1st Aug 2019
reviewed by 'Gary'
6th Feb 2015
reviewed by 'D.Connolly'
22nd Mar 2014
reviewed by 'James'
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Lettings | 100% | 99% | £750 | £750 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 1 | 1 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 1 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Latest Properties
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Jan 09,2021
Jan 09,2021
0
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My son rented a student property through Connells from Sept 2019 to Summer 2021 and they were excellent from start to finish. The contract was very clear and easy to understand and we had a very good experience with them. They fixed things that needed fixing in ...
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Aug 01,2019
Aug 01,2019
2
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Never call you back when they promise they will. And biggest grievance is that they can never tell me if my tenant has paid the rent or not as they say they are too big with too many payments coming in and won’t know ...
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Feb 06,2015
Feb 06,2015
0
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I have used Touchstone to manage a flat I rent out. I have been a landlord for about 10 months now.
I have received excellent service from the team at Touchstones in Canterbury. The team have always been very responsive, helpful and polite. I have used ...
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Mar 22,2014
Mar 22,2014
3
people found
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To add some context, the property in focus was listed under both Touchstone Residential Lettings as well as Regal Estates, Canterbury. We approached both agencies to enquire about all anticipated fees and deposits in the hope that we would then arrange a viewing. The crux ...
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What agent could do to change your mind?
Basic customer service training.Attached Filesnbsp;
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure available.
